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Installation and Setup
BLUEPOD TECHNICAL SERVICE
Tel: 1800 800 255 Email: [email protected]
Copyright Bluepod Coffee Co Pty Ltd
Page 11 of 12
LB3200 Colibri
DATE OF ISSUE: 27/01/2011
Problem Solving
LCD display shows “out of order” -
Press any button on the front of the machine, after a short
delay, the LCD will display a failure reading. If the error is not reflected on the list below, visit
our support website
www.bluepod.com.au/support
or call 1800 800 255.
Machine display reads "Coffee Sel Out"
- Ensure there are pods in the pod hopper. If it is
empty, replenish as necessary. If pods are present in hopper, there may be a crushed pod at the
base of the hopper. Open the main machine door, lift the hopper body directly upwards. Check
the clear round carousel for crushed pods then replace hopper. Ensure the round white plastic
pod rotator at bottom of hopper is engaged with the drive spindle.
Machine display reads "Water failure"
- Ensure water supply to machine is on and that water
has not been shut off to the entire building. If your machine runs from a tank, check/refill. If the
tank was empty, the machine may need restarting 2-3 times to prime the pump.
No cups dropping
- Remove all cups and check for damaged or irregular shaped ones. Remove
any faulty cups, then carefully reload cups, following the instructions above.
Chocolate tastes weak
- Chocolate powder canister empty. Replenish as necessary.
No Milk in drink
- Milk powder canister empty. Replenish as necessary. Possible blockage in
mixing bowl. Check/clean as per the instructions listed above.
Stirrers not dropping
- Check level of stirrers. Replenish if empty. If stirrers are present then
remove any broken stirrers from the bottom of the stirrer dispenser area that may be causing a
jam.
Water leaking from the machine
- Ensure the drip tray is fitted correctly. Check the drip tray
for cracks. If fitted, open lower cabinet door and ensure waste water hose is correctly inserted in
waste container. Ensure water supply connector is tight. If water still continues to leak then
close water supply to the machine, turn off the mains power and call Bluepod service.
Bad smell emanating from the machine
- Empty/clean used pod container. Empty/clean drip
tray and waste container.
Machine not dispensing sugar
- Sugar canister empty. Refill as necessary. If there is sugar
present in the canister, lift canister lid and stir using a spoon. Inspect clear sugar delivery hose
and white plastic sugar dispensing nozzle for blockages, clear if possible.