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LAVA HQ-ST Link

System Manual

Rev. A00

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Summary of Contents for HQ-ST Link

Page 1: ...LAVA HQ ST Link System Manual Rev A00 ...

Page 2: ...quipment Sites 12 ST Configuration Console Operation 16 Hardware Connection 16 Software Connection 16 HQ Basic Operation 19 Hardware Connection 19 Software Connection 19 APPENDIX A Installation Checklist 21 APPENDIX B Verify Access to the Internet from the LAN 23 APPENDIX C Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN 24 APPENDIX D Check that the Selected HQ Site h...

Page 3: ... TCP IP connection to the IP address TCP port of a designated HQ Plus This connection then provides the HQ Plus with the current IP address TCP port of the ST Plus Whenever the ST Plus is reset or powered up the ST Plus establishes this connection and expects the HQ Plus to send an I HQ Plus still see You ST Plus packet to the ST Plus once every three minutes at a minimum If the ST Plus does not r...

Page 4: ...an ECR or other similar device The ST Plus provides a serial port with the I O characteristics and pin out of a USR type modem with a DB 25F connector To make a serial to serial connection from the HQ Plus s serial port to the ST Plus s serial port the originating equipment connected to HQ Plus typically a computer running ECR polling software sends a dialing string ATDT5551234 for example that ca...

Page 5: ...sing a conventional modem dialing string of the format ATDT5551234 The HQ Plus comes in versions that support up to 126 30 or 8 ST sites Figure 5 HQ Plus 126 HQ Plus 30 HQ Plus 8 A set of LEDs on the HQ Plus indicates the status of the serial ports of the device and the number of active ST Plus connections Figure 6 HQ Plus LEDs The number of active connections has a binary representation When ther...

Page 6: ... main HQ Plus which may be located elsewhere on the WAN LAN or Internet The PC that is connected to the serial port of the HQ Remote Console runs the HQ Basic utility The same control capabilities exist at the HQ Remote Console site at the main HQ Plus The HQ Remote Console can be located anywhere where there is an Internet communication capability available Only one HQ Remote Console may be assoc...

Page 7: ...host and is used via the serial port of the ST Plus It is loaded from the LAVA Installation CD Connect the serial port of the host PC to the serial port of the ST Plus start the utility select the COM port then cycle the power to the ST Plus The ST Plus Configuration Console communicates with and is ready to configure the ST Plus Note there is a five second access to start window after ST Plus pow...

Page 8: ...ete the relevant network parameters checklists on the LAN See Verify Access to the Internet from the LAN on page 23 See Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN on page 24 See Check that the Selected HQ Site has a STATIC WAN IP Address on page 25 Important The headquarters site requires static IP addresses the HQ LAN IP address must be static AND the WAN addres...

Page 9: ... 5 In the Network Settings screen that appears enter at least the following the IP address of this HQ Plus factory default is 192 168 0 35 and an Identification Key matching that used by ST Plus units targeting this HQ Plus factory default is a string of zeros LAVA recommends changing the Identification Key from this factory default to one personalized to your system for full security ...

Page 10: ...he default values in the Serial Settings tab are for display only and cannot be changed 7 The serial settings in the Modem Settings tab must be set to match those used in the polling generally that is those of the ECR ST Plus and polling software ...

Page 11: ...that the HQ Site is Properly Set Up and Working HQ Plus Installed on page 26 See Test the End to End HQ ST Link Communications HQ and ST Installed on page 27 14 Attach the PC that will host the polling software The serial port of the polling host PC should be connected to the Modem port of the HQ Plus In general it is most trouble free to configure the serial port of the polling host PC to match t...

Page 12: ...edure on your particular installed gateway router 4 Configure the serial I O parameters Configure the serial port of the HQ Plus to match the requirements of the equipment that is to be connected to the serial port of the HQ Plus SPECIAL NOTE Some application software programs that communicate with a serial modem expect that the modem is installed as a TAPI device under Windows In this case follow...

Page 13: ...em port of the HQ Plus In general it is most trouble free to configure the serial port of the polling host PC to match the serial port of the HQ Plus and to ensure that serial settings and connections end to end from polling software to polled device are consistent 8 If necessary troubleshoot the link using the troubleshooting chart See Troubleshooting on page 28 ...

Page 14: ...rs will typically be pre configured before installation at the remote location 1 Use the ST Configuration Console or web page interface to set up the ST Plus for the HQ ST Link operating requirements The essential parameters are Network settings either DHCP or static IP settings Call Home IP address and port these are the IP base port of HQ Plus 2 Use the ST Configuration Console or web page inter...

Page 15: ...00 HQ ST System Manual Page 13 of 32 4 In the screen that appears DHCP should be checked on unless you are manually configuring network settings 5 The fields Home IP Port and Device Tel No must be completed ...

Page 16: ...port 8 Connect the Ethernet port of the ST Plus to the store s LAN Click Write and then click Run You should see a time stamp and a Connected to Unit device name message in the Message dialog window 9 Select the mode of ST Plus operation STOP RUN ACTIVATED Operating modes are as follows STOP In this mode the ST Plus is not communicating to an HQ Plus The ST Plus can be fully re configured using th...

Page 17: ...l ST parameters are set and correct Access the web page of the ST Plus to check its connection status When the ST Plus is in Activated mode the LAVA Ether Link Manager will not locate find the device In this case use the ST Configuration Console to make any changes The user may also make changes to the ST Plus s configuration by using the HQ Basic software utility running at the head office site o...

Page 18: ...nection NOTE The ST Plus Configuration Console software can only establish a connection to the attached ST Plus in the five second interval following the powering on of the ST Plus device The serial port of an ST Plus device is designed to fall back to an operational mode after this five second window To establish a connection between the ST Plus and the ST Plus Configuration Console follow the fo...

Page 19: ...s gateway Default Gateway The Home IP Port settings are the IP address and port for the HQ unit that will be used to poll this ST Plus The Identification Key is a user configurable security value that ensures that only HQ Plus devices and ST Plus devices with matching identification keys will communicate with each other 8 Optionally you can supply the device telephone number Device Tel No which is...

Page 20: ...Rev A00 HQ ST System Manual Page 18 of 32 Figure 10 ST Configuration Console screens Serial Settings Store Info Manager Info Figure 11 ST Configuration Console screens Technical Info Security Info ...

Page 21: ...C Software Connection To establish a connection between the HQ Plus and the HQ Basic software follow the following steps 1 Connect the Console serial port of the HQ Plus to the serial port of the host PC that the HQ Basic utility will use 2 Start the HQ Basic software 3 Ensure that the serial port selected in the dialog box at the bottom left of the HQ Basic screen matches the physical port that i...

Page 22: ...Rev A00 HQ ST System Manual Page 20 of 32 Figure 13 HQ Basic network connections serial port settings Figure 14 HQ Basic store info manager info Figure 15 HQ Basic technical info security info ...

Page 23: ...EET Rev A00 LAVA recommends completing this worksheet before attempting to install an ST PLUS to ensure that all necessary configuration parameters are known SITE INFORMATION Store name Store no Address Voice telephone no City State province Zip postal code Country ROUTER INFORMATION ST Plus unit no if site has more than one Default gateway DNS server IP HTTP port Assigned local TCP port ST PLUS D...

Page 24: ...ault o Hardware o XON XOFF ECR CONNECTOR AND SERIAL INFORMATION match serial port settings to ST Plus unit ECR type ECR serial connector DB 9 DB 25 RJ 45 Bits per second o 115200 o 57600 o 38400 o 19200 o 9600 o 4800 o 2400 o 1200 o 300 o 110 Data bits o 8 data bits o 7 data bits Stop bits o 1 stop bit o 2 stop bits Parity o No parity o Even parity o Odd parity Flow control o None o Hardware o XON...

Page 25: ...of this IP address It will need to be entered into the ST Plus devices This IP address must be an assigned STATIC IP address 5 If Internet connection cannot be established then verify if Internet communications are available from the LAN 6 If Internet connections are available then set up the PC laptop TCP IP network parameters as required to use either STATIC or DHCP automatic assigned network pa...

Page 26: ... address netmask gateway and DNS 4 Make a note if DHCP is available on the LAN 5 If DHCP is not available on the LAN make a note of the STATIC IP parameters that must be used on the LAN in order to access Internet Alternative method to check if the PC laptop is operating using STATIC IP settings or DHCP 1 Navigate to Start Settings Network Dial Up Connections Local Area Connection Properties Inter...

Page 27: ...user Business operations that provide outside customers with access to company servers have a static IP or a registered DNS name for this purpose 2 To confirm that the WAN IP address is STATIC log into the gateway router and check that the WAN IP setup is set for static operation 3 Determine that a static IP is entered for example 67 123 45 76 4 Make a note of this IP then log out Reset the gatewa...

Page 28: ...n a character being sent 2 Method Use HyperTerminal Winsock See HyperTerminal on page 32 or Telnet See TELNET on page 32 to connect to the WAN IP Port Base Connection will be for a short time only before Hyperterminal drops the connection The WAN IP Port Base 1 is tested in Test the End to End HQ ST Link Communications HQ and ST Installed on page 27 3 This verifies that ST Plus devices should be a...

Page 29: ...om n connection using serial I O parameters that are compatible with the serial port setup at the HQ Plus and ST Plus devices See HyperTerminal on page 32 5 Enter AT ATZ and ATH0 commands Enter AT The response should be OK This response indicates that the HQ modem is ready and operating nor mally Enter the tel number of the ST Plus to which the HQ Plus is to connect for example ATDT5551234 The res...

Page 30: ...t the store location Ensure that power is supplied to the ECR or POS station that you want to poll Ensure that the ECR or POS station s serial port is connected to the ST Plus with a straight through serial cable Ensure that the ST Plus has been assigned a telephone number that polling software at the head office can use to poll as if it were dialing a modem Ensure that all parameters of the seria...

Page 31: ...on is configured to address the same serial port that is connected to the serial port of the HQ Remote Console Ensure that the serial port that HQ Basic is addressing is connected to the serial port of the HQ Remote Console using a straight through serial cable Ensure power is supplied to the HQ Remote Console Check that the LAN to which the HQ Remote Console is connected has access to the Interne...

Page 32: ...per across the pins marked J15 On the HQ Plus use the first two pins closest to the J15 mark Additional option connect the Ethernet cable to the LAN 3 Power ON the device 4 Wait about 30 seconds If the Ethernet cable is connected from the device to the LAN wait until the Green LED Link Light at the RJ connector of the device turns ON 5 Power OFF 6 REMOVE the jumper from J15 7 The device is now at ...

Page 33: ... Next Select the COM port that will be used by the modem this COM port will be reserved for modem use only 8 Press Next After installing go to the Properties of the modem and set the properties 9 Set the properties of the modem as follows Maximum Port Speed 115K or as required for communicating with the ECR serial port Dial Control leave the option unchecked no D T signal from HQ Speaker volume n ...

Page 34: ...e with the device at the specified IP address IPCONFIG Function Enter the Windows command line utility Start Run cmd Enter the command ipconfig to get the immediate IP settings of the Host PC Enter the command ipconfig all to get more information about the LAN settings on which the Host PC is communicating including whether the PC is operating under LAN DHCP or static IP address parameters HyperTe...

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