Safety
& Accessory
Initial Use
Diagnostics
FAQ & Care
Product Profile
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LAUNCH
PAD VII
User Manual
8. After the total progress reaches to 100%, the backup is OK. Unplug the storage device from the tablet.
Note: Another method is available for picture backup. User also can go to Gallery to select the desired folder/
files and share it to the external storage device via
ES Save to...
.
14.2 About SmartLink Diag.
1. What network condition is required for SmartLink Diag.?
The remote SmartLink Diag. operation requires a network broadband of 100 MB or above.
2. What does the word “Delay” displayed on the SmartLink C screen mean?
The Delay (network delay) indicates the quality of the current network. Different colors represent different
delay status. There are three states of network delay:
• green: Indicates the network is normal. It is recommended that the diagnosis operation be performed
when the network delay is green. Otherwise, the communication with the vehicle may fail or the incorrect
system detection may occur.
• Yellow: Indicates the network is not stable. Please keep it stable.
• red: Indicates the network delay is serious and not suitable for remote diagnosis or the network is
disconnected.
3. Why is the network connection so poor?
If the displayed network is poor, there may be too many people using the network in the LAN and some
users are downloading. It is recommended to use a stable network for remote SmartLink diagnosis.
4. Why does the sign
appear on the upper right corner of the SmartLink C screen?
Some networks have firewall restriction which leads to a longer delay of connection. You are most likely to
see this sign while your system is in connection with networks managed by communities or companies. It
is recommended to use the networks directly installed by telecommunication operators where there is no
firewall restriction.
5. Some systems of some old vehicles cannot be tested.
The SmartLink C device supports CANBUS and DoIP communication protocols, but some old vehicle uses
K-Line communication protocol.
