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UDS2100 Device Server User Guide 

72 

 

This chapter discusses how you can diagnose and fix errors quickly without 
having to contact a dealer or Lantronix. It helps to connect a terminal to the serial 
port while diagnosing an error to view summary messages that may display. 
When troubleshooting, always ensure that the physical connections (power 
cable, network cable, and serial cable) are secure.  

Note:

 Some unexplained errors might be caused by duplicate IP addresses on 

the network. Make sure that your unit's IP address is unique.  

When troubleshooting the following problems, make sure that the UDS2100 is 
powered up. Confirm that you are using a good network connection.  

LEDs 

The UDS has the following LEDs, which help you diagnose problems.  

 

Power / Diagnostic (Blue)  

 

RX Serial 1 Activity LED (Green) 

 

TX Serial 1 Activity LED (Yellow) 

 

RX Serial 2 Activity LED (Green) 

 

TX Serial 2 Activity LED (Yellow)

 

The following LEDs are on the RJ45 Ethernet connector:

 

 

Ethernet Link LED on the left (Bi-color, 10Mbps = Yellow, 100 Mbps = Green)

 

 

Ethernet Activities LED on the right (Bi-color, Half Duplex = Yellow, Full 
Duplex = Green)

 

A: Troubleshooting and Contact Information 

Summary of Contents for UDS2100

Page 1: ...Part Number 900 448 Revision F June 2015 UDS2100 Device Server User Guide ...

Page 2: ...ome is a trademark of Google Opera is a trademark of Opera Software ASA All other trademarks and trade names are the property of their respective holders Warranty For details on the Lantronix warranty policy please go to our Web site at www lantronix com support warranty Contacts Lantronix 7535 Irvine Center Drive Suite 100 Irvine CA 92618 USA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 453 ...

Page 3: ...version 6 5 0 0 including UDP Broadcast added two more Monitor Mode commands and diagrams of mounting brackets August 2008 C Updated for firmware version 6 6 0 0 January 2009 D Reference to documentation on Lantronix website minor corrections October 2012 E Updated for firmware version 6 8 0 0 June 2015 F Updated for firmware version 6 11 0 0 ...

Page 4: ... Installation of UDS2100 15 Package Contents ____________________________________________ 15 Installing the UDS_____________________________________________ 15 Required Information __________________________________________ 16 Hardware Address _________________________________________ 16 IP Address _______________________________________________ 16 4 Using DeviceInstaller 18 Installing DeviceInsta...

Page 5: ...net Web Configuration Password ____________________ 43 DHCP Name______________________________________________ 43 Enable DHCP FQDN Option _________________________________ 44 8 Setup Mode Channel Configuration 45 Channel 1 Option 1 __________________________________________ 45 Baudrate_________________________________________________ 45 I F Interface Mode ________________________________________ 4...

Page 6: ..._________ 62 Disable TFTP Firmware Update_______________________________ 63 Disable Port 77FE Hex _____________________________________ 63 77FEh Access Mode _______________________________________ 63 Disable Web Server ________________________________________ 63 Disable Web Setup_________________________________________ 64 Disable ECHO Ports________________________________________ 64 Enable Enhanc...

Page 7: ..._________________ 78 Ethernet Connector Pinouts _____________________________________ 79 Power Plug __________________________________________________ 79 C Technical Specifications 80 D Mounting Brackets 83 E Alternative Ways to Assign an IP Address 84 DHCP ______________________________________________________ 84 AutoIP______________________________________________________ 84 BOOTP_______________...

Page 8: ...ty Settings_____________________________________________ 62 Figure 10 1 TFTP Window______________________________________________ 67 Figure A 1 Diagnostic Power and Serial Port LEDs _________________________ 73 Figure B 1 Serial Interface______________________________________________ 77 Figure B 2 DB9 Male RS232 Serial DTE Connector __________________________ 77 List of Tables Table 7 1 BootP DHCP...

Page 9: ...des instructions for accessing Setup Mode command line interface using a Telnet connection through the network or a terminal or terminal emulation program through the serial port 7 Setup Mode Server Configuration Details the network server settings 8 Setup Mode Channel Configuration Details the serial port settings 9 Setup Mode Advanced Settings Details expert and security settings and explains ho...

Page 10: ...documentation for the latest documentation and the following additional documentation Document Description UDS2100 Quick Start Provides the steps for getting the UDS2100 up and running DeviceInstaller Online Help Provides instructions for using the Windows based utility to configure the UDS2100 and other Lantronix device servers Live Tutorials on the Lantronix Web Site English Explain and demonstr...

Page 11: ...P for connection oriented stream applications and UDP for datagram applications Security alarms Access control devices Fire control panels Time attendance clocks and terminals ATM machines Data collection devices RFID readers Universal Power Supply UPS management units Telecommunications equipment Data display devices Virtually any asynchronous RS 232 RS422 or RS485 device Application Examples Usi...

Page 12: ...tending the functionality of COM port based Windows applications Virtual COM ports mapped to remote device servers on the network can replace direct serial connections Figure 2 2 Direct TCP IP or Redirector Configuration Note For step by step instructions on configuring the UDS for serial tunneling or for use with the Com Port Redirector see UDS Configuration Tutorials on the Lantronix web site ww...

Page 13: ...ctions and bandwidth to eliminate dedicated modems and phone lines Built in Web Server The UDS includes a built in web server for configuring the unit and displaying operating and troubleshooting information on the attached links to online support Configuration Methods After installation the UDS requires configuration For the unit to operate correctly on a network it must have a unique IP address ...

Page 14: ...on label on the underside of the unit contains the following information about your specific unit Bar Code Part Number Revision Manufacturing Date Code Serial Number also the hardware Address or MAC Address Figure 2 3 Product Label Bar Code Part Number Revision Manufacturing Date Code Serial Number ...

Page 15: ...test possible time Package Contents Verify and inspect the contents of the UDS2100 package using the following list If any item is missing or damaged contact your place of purchase immediately UDS2100 DB9F to DB9F Null Modem Cable P N 500 164 R Power Supply Quick Start Guide Installing the UDS Figure 3 1 UDS2100 Connected to Serial Device and Network ...

Page 16: ...note of the unit s hardware address also known as the Ethernet or MAC address It is on the product label see Product Information Label Hardware Address 00 20 4a _____ _____ _____ Or Hardware Address 00 80 A3 _____ _____ _____ Note Make note of the MAC address It is needed to locate the UDS2100 module using DeviceInstaller IP Address The UDS must have a unique IP address on your network This addres...

Page 17: ... You have several options for assigning an IP address and related network settings to your unit This chapter provides information about using the DeviceInstaller graphical user interface and serial port login command line interface methods Note For information about other methods of assigning the IP address such as DHCP AutoIP ARP and Telnet see E Alternative Ways to Assign an IP Address ...

Page 18: ...ownloads 2 Run the executable to start the installation process 3 Respond to the installation wizard prompts If prompted to select an installation type select Typical Assigning an IP Address The unit s IP address must be configured before it can work correctly on a network The unit s IP address is normally set to 0 0 0 0 at the factory The hardware address is on the product label The unit is DHCP ...

Page 19: ...e working with If you are not sure check with your systems administrator 9 Click the Close button to close the dialog box and return to the main window Adding the Unit to the Manage List Now add the unit to the list of similar Lantronix devices on the network so you can manage and configure it To perform this step click the Search icon DeviceInstaller locates the unit and adds it to the list Now y...

Page 20: ... Non configurable field Displays the UDS2100 s hardware or MAC address Firmware Version Non configurable field Displays the firmware currently installed on the UDS2100 Extended Firmware Version Non configurable field Displays the full version nomenclature of the firmware Online Status Non configurable field Displays the UDS2100 s status as online offline unreachable the UDS2100 is on a different s...

Page 21: ...le Pins Non configurable field Displays False Supports Email Triggers Non configurable field Displays False Supports AES Data Stream Non configurable field Displays False Supports 485 Non configurable field Displays True UDS2100 supports the RS 485 protocol Supports 921K Baud Rate Non configurable field Displays True UDS2100 supports a baud rate up to 921600 Supports HTTP Server Non configurable f...

Page 22: ...t s serial port The default serial port settings are 9600 baud 8 bits no parity 1 stop bit no flow control 2 To enter Setup Mode cycle the unit s power power off and back on After power up the self test begins and the red Diagnostic LED starts blinking You have one second to enter three lowercase x characters Note The easiest way to enter Setup Mode is to hold down the x key at the terminal or emu...

Page 23: ... via Telnet or Serial Port Setup Mode Note The examples in this section show a typical device Your device may have different configuration options Accessing UDS2100 Using DeviceInstaller Note For more information on DeviceInstaller see 4 Using DeviceInstaller 1 Run DeviceInstaller and search for the list of available Lantronix device servers 2 Click on the UDS folder The list of available UDS prod...

Page 24: ... of the following If no telnet password has been defined default leave both fields blank and click OK If a telnet password has been defined leave the username blank type in the password and then click OK The Web Manager displays Figure 5 2 Lantronix Web Manager The main menu is in the left pane of the Web Manager window ...

Page 25: ...ons describe the configurable parameters on the Network Settings page Figure 5 3 Network Settings Network Mode 1 Click Network from the main menu 2 Note the following Network Mode For the UDS2100 Wired Only is the only choice It enables the Ethernet network connectivity Automatic IP Address Configuration An IP address can be assigned automatically You then enter related network settings ...

Page 26: ...4 When you are finished click the OK button 5 On the main menu click Apply Settings Static IP Address Configuration You can manually assign an IP address to the unit and enter related network settings To assign an IP address manually 1 On the main menu click Network 2 Select Use the following IP configuration 3 Enter the following as necessary IP Address If DHCP is not used to assign IP addresses ...

Page 27: ...Negotiate With this option the Ethernet port auto negotiates the speed and duplex with the hardware endpoint to which it is connected This is the default If this option is not selected complete the fields that become available Speed The speed of data transmission The default setting is 100 Mbps Duplex The direction of data transmission The default setting is Full 3 When you are finished click the ...

Page 28: ...ing this option enables advanced password creation allowing you to create passwords up to 16 bytes in length Disable selecting this option disables advanced password creation allowing you to create basic passwords up to 4 bytes in length Telnet Web Manager Password Enter the password required for Telnet configuration and Web Manager access Retype Password Re enter the password required for Telnet ...

Page 29: ...ver port number The valid range is 1 65535 The default setting is 80 Config Server Port Not applicable for this product MTU Size The Maximum Transmission Unit MTU is the largest physical packet size a network can transmit for TCP and UDP Enter between 512 and 1400 bytes The default setting is 1400 bytes TCP Re transmission timeout ms The desired TCP re transmission timeout value If the ACK is not ...

Page 30: ...attempting a connection to the host list The default setting is 250 Host Information Host Address Enter or modify the host s IP address Port Enter the target port number 3 When you are finished click the OK button 4 On the main menu click Apply Settings Channel 1 and Channel 2 Configuration The Channel 1 and Channel 2 configuration defines how the serial ports respond to network and serial communi...

Page 31: ...rotocol type for the selected channel The default setting is RS232 Flow Control Flow control manages data flow between devices in a network to ensure it is processed efficiently Too much data arriving before a device is prepared to manage it causes lost or retransmitted data None is the default Baud Rate The unit and attached serial device such as a modem must agree on a speed or baud rate to use ...

Page 32: ...e the end of a series of data to be sent as one group The sequence must occur sequentially to indicate end of the data collection to the UDS2100 The default setting is No Match Bytes Use to indicate the end of a series of data to be sent as one group Set this value to 00 if specific functions are not needed Send Frame Immediate After the detection of the byte sequence indicates whether to send the...

Page 33: ...ear the output buffer when the network connection to or from the device is disconnected The default setting is No 3 When you are finished click the OK button 4 On the main menu click Apply Settings Connection Settings TCP To configure a channel s TCP settings 1 On the main menu click Connection The Connection Settings window for the channel displays Figure 5 7 TCP Connection Settings 2 In the avai...

Page 34: ...ts to connect when it receives a specific start character from the serial port The default start character is carriage return Manual Connection Attempts to connect when directed by a command string received from the serial port Auto Start Automatically connects to the remote IP address and port after booting up Start Character If Active Connect is set to With Start Character enter the start charac...

Page 35: ...d for Manual Mode and for Modem Mode The unit will not accept a data connection from a remote device when the host list option is enabled LED Select Blink for the status LEDs to blink upon connection or None for no LED output The default setting is Blink Disconnect Mode On Mdm_Ctrl_In Drop Set to Yes for the network connection to or from the serial port to disconnect drop when Modem Control In tra...

Page 36: ...8 UDP Connection Settings Connect Protocol Protocol Select UDP from the drop down menu Datagram Mode Datagram Type Configures the remote IP or network broadcast address and the remote port Enter 01 for directed or broadcast UDP The default setting is 00 Accept Incoming Select Yes to accept incoming UDP datagrams The default setting is Yes Endpoint Configuration Local Port Enter the local port numb...

Page 37: ...t supports Datagram type 01 Datagram Type FD is for OEM use 3 When you are finished click the OK button 4 On the main menu click Apply Settings Apply Settings 1 To save and apply the configuration changes to the device server click the Apply Settings button Note Clicking OK on each page does not change the configuration on the device Clicking the OK button tells the UDS2100 what changes to use the...

Page 38: ...5 Configuration Using Web Manager UDS2100 Device Server User Guide 38 Figure 5 9 Apply Settings and Apply Defaults ...

Page 39: ...e the configuration at any time The unit performs a reset after the configuration has been changed and stored This chapter tells you how to access Setup Mode and the general procedure for using it To complete the configuration continue with 7 Setup Mode Server Configuration 8 Setup Mode Channel Configuration and 9 Setup Mode Advanced Settings Note The menus in the configuration chapters show a typ...

Page 40: ...ter a value for a parameter type the value and press Enter or to confirm a current value just press Enter 6 When you are finished save the new configuration option 9 The unit reboots Serial Port Connection To configure the unit through a serial connection 1 Connect a console terminal or PC running a terminal emulation program to your unit s serial port The default serial port settings are 9600 bau...

Page 41: ...ptions through which to exit setup mode To save all changes and reboot the device select option 9 Save and exit from the Change Setup menu All values are stored in nonvolatile memory To exit the configuration mode without saving any changes or rebooting select option 8 Exit without save from the Change Setup menu ...

Page 42: ... displays in parentheses IP Address 000 000 000 000 _ If DHCP is used the third octet of the IP address sets the BootP DHCP AutoIP options The following table shows the bits you can manually configure to force the UDS2100 to disable AutoIP DHCP or BootP To disable an option set the appropriate bit Table 7 1 BootP DHCP AutoIP options Options Bit Value AutoIP 0 1 DHCP 1 2 BootP 2 4 For example if th...

Page 43: ...ng the DNS server address has not been set To set the DNS server address type Y At the prompt enter the DNS server address If the device is DHCP enabled the DHCP server provides the DNS server IP address which will override this configured value Note This setting is applicable only in Manual Connection mode Set DNS Server IP addr N Change Telnet Web Configuration Password Setting the Telnet config...

Page 44: ... configuration is Change DHCP device name This option allows you to change the DHCP name to an alphanumeric name LTX in our example Change DHCP device name not set N Y Enter new DHCP device name LTX Numeric DHCP Name You can change the DHCP name by specifying the last octet of the IP address When you use this method the DHCP name is LTXYY where YY is what you chose for the last octet of the IP add...

Page 45: ...ions describe the configurable parameters within the Channel configuration menu Figure 8 1 Serial Port Settings Baudrate 9600 I F Mode 4C Flow 00 Port No 10001 ConnectMode C0 Send in Modem Mode Y Show IP addr after RING Y Auto increment source port N Remote IP Address 000 000 000 000 Remote Port 0 DisConnMode 00 FlushMode 00 DisConnTime 00 00 SendChar 1 00 SendChar 2 00 Baudrate The unit and attac...

Page 46: ...0 1 RS 485 2 wire 1 1 7 Bit 1 0 8 Bit 1 1 No Parity 0 0 Even Parity 1 1 Odd Parity 0 1 1 stop bit 0 1 2 stop bits 1 1 1 1 2 stop bits are implemented by the software This might influence performance The following table demonstrates how to build some common Interface Mode settings Table 8 2 Common Interface Mode Settings Common I F Mode Setting Binary Hex RS 232C 8 bit No Parity 1 stop bit 0100 110...

Page 47: ...t 0 for the outgoing local port to change with each connection The port range is 50 000 59 999 Each subsequent connection increments the number by 1 it wraps back around to 50 000 Only use this automatic port increment feature to initiate a connection using TCP Set the port to a non zero value when the unit is in a passive mode or when using UDP instead of TCP Connect Mode Connect Mode defines how...

Page 48: ... start character 0 0 1 1 Manual connection 0 1 0 0 Autostart 0 1 0 1 Hostlist 0 0 1 0 d Datagram Type Directed UDP 1 1 0 0 e Modem Mode No Echo 0 0 1 1 Data Echo Modem Response Numeric 0 1 1 1 1 Data Echo Modem Response Verbose 0 1 1 1 0 Modem Response Only Numeric 0 0 1 1 1 1 Modem Response Only Verbose 0 0 1 1 1 0 a Incoming Connection Never Accept Incoming Rejects all external connection attemp...

Page 49: ...ust be either a carriage return ASCII 0x0D or a line feed 0x0A No blanks or space characters may be in the command string Between the first and last command string characters must be a full or partial destination IP address and may be a destination port number The IP address must be in standard decimal dot notation and may be a partial address representing the least significant 1 2 or 3 bytes of t...

Page 50: ...Enters Monitor Mode Cwww lantronix com 80 Tries to connect to the Lantronix web server if the hostname domain www lantronix com is configured in the DNS server database Autostart Automatic Connection If you enable Autostart the unit automatically connects to the remote IP address and remote port specified when the firmware starts Hostlist If you enable this option the device server scrolls through...

Page 51: ...make a good network connection to a hostlist entry that it has successfully ARPed The range is 1 15 with the default set to 3 5 For Retrytimeout enter the number of seconds the unit should wait before failing an attempted connection The time is stored as units of milliseconds in the range of 10 65535 The default setting is 250 d Datagram Type Directed UDP When selecting this option the prompt requ...

Page 52: ...the unit is in Modem Mode and the serial port is idle the unit can still accept network TCP connections to the serial port if Connect Mode is set to C6 no echo D6 echo with full verbose D7 echo with numeric response CF modem responses only numeric response or CE modem responses only full verbose Without Echo In Modem Mode echo refers to the echo of all of the characters entered in command mode it ...

Page 53: ...nds to an unrecognized command string that is otherwise formatted correctly begins with AT and ends with carriage return with the OK message and takes no further action If the Numeric Response option is in effect the unit responds to an unrecognized command string that is otherwise formatted correctly with a 0 message and takes no further action When an active connection is in effect the unit tran...

Page 54: ... and port number are defined within the unit ATD or ATDT Forces the unit into Monitor Mode if a remote IP address and port number are not defined within the unit ATDx x x x Makes a connection to an IP address x x x x and the remote port number defined within the unit ATH Hangs up the connection Entered as ATH ATS0 n Enables or disables connections from the network going to the serial port n 0 disa...

Page 55: ... address used with an outgoing connection Remote IP Address 000 000 000 000 _ Note This option does not display when Hostlist is enabled from the ConnectMode prompt see Connect Mode for more information Remote Port You must set the remote TCP port number for the unit to make outgoing connections This parameter defines the port number on the target host to which a connection is attempted Remote Por...

Page 56: ...n 2 A password is required for a connection to the serial port from the network 3 The TCP connection closes even if the remote site does not acknowledge the disconnection 4 When there is a network connection to or from the serial port the state LED turns off instead of blinking 5 When Ctrl D or Hex 04 is detected the connection is dropped Both Telnet Com Port Cntrl and Disconnect with EOT must be ...

Page 57: ...are sent to the network The standard algorithm is optimized for applications in which the unit is used in a local environment allowing for very small delays for single characters while keeping the packet count low The alternate packing algorithm minimizes the packet count on the network and is especially useful in applications in a routed Wide Area Network WAN Adjusting parameters in this mode can...

Page 58: ...gnizing the transmit condition sendchar or timeout The default setting is 0 Note A transmission might occur if status information needs to be exchanged or an acknowledgment needs to be sent DisConnTime Inactivity Timeout Use this parameter to set an inactivity timeout The unit drops the TCP connection to the local port if there is no activity on the serial line before the set time expires Enter ti...

Page 59: ...for the Telnet terminal type Enter only one name With terminal type option enabled the unit also reacts to the EOR end of record and binary options useful for applications like terminal emulation to IBM hosts Channel Port Password This parameter appears only if the channel port password option is enabled in Disconnect Mode With this option enabled you can set a password on the serial port The defa...

Page 60: ...N Ethernet connection type 0 TCP Keepalive Time In Seconds This option allows you to change how many seconds the unit waits during a silent connection before attempting to see if the currently connected network device is still on the network If the unit gets no response it drops that connection The default setting is 45 TCP Keepalive time in s 1s 65s 0s disable 45 _ ARP Cache Timeout In Seconds Wh...

Page 61: ... and UDP Enter between 512 and 1400 bytes The default setting is 1400 bytes MTU Size 512 1400 1400 TCP Re Transmission Timeout This feature allows the configuration of the desired TCP re transmission timeout value If the ACK is not received for a packet sent from the UDS2100 device then the unit will retransmit the data The valid range is 500 4000 msec TCP Re transmission Timeout 500 4000 ms 500 E...

Page 62: ...able Telnet Setup N Disable TFTP Firmware Update N Disable Port 77FEh N 77FEh Access Mode 0 Read Write 1 Read Only 0 Disable Web Server N Disable Web Setup N Disable ECHO ports Y Enable Enhanced Password N Disable SNMP This setting allows you to disable the SNMP protocol on the unit for security reasons The default setting is N No Disable SNMP N _ SNMP Community Name The SNMP Community Name is a r...

Page 63: ...Port 77FE is a setting that allows DeviceInstaller Web Manager and custom programs to configure the unit remotely You may wish to disable this capability for security purposes Disable Port 77FEh N _ The default setting is the N No option which enables remote configuration You can configure the unit by using DeviceInstaller web pages Telnet or serial configuration The Y Yes option disables remote c...

Page 64: ...ity password of 16 characters for protecting Telnet and Web Page access Enable Enhanced Password N _ Default Settings Option 7 Select 7 to reset the unit s Channel 1 2 configuration and expert settings to the default settings The server configuration settings for IP address gateway IP address and netmask remain unchanged The specific settings that this option changes are listed below Channel 1 2 C...

Page 65: ...ansmission Timeout 500 4000 500 ms Enable Alternate MAC No for OEM use only Ethernet Connection Type 0 auto negotiate Security Settings Defaults Disable SNMP No SNMP community name public Disable Telnet setup No Disable TFTP Firmware Update No Disable Port 77FEh No Disable Web Server No Disable Web Setup No Disable ECHO ports Yes Enable Enhanced Password No ...

Page 66: ...00_61100 rom UDS2100_webm_2007 cob Please refer to the DeviceInstaller online Help for information about reloading firmware using DeviceInstaller The other methods are discussed below Using TFTP Graphical User Interface To download new firmware from a computer 1 Use a TFTP client to send a binary file to the unit ROM to upgrade the unit s internal operational code and COB to upgrade its internal W...

Page 67: ... 1 111 put UDS2100_61100 rom U4 tftp i 192 168 1 111 put UDS2100_webm_2007 cob WEB1 Recovering the Firmware Using the Serial Port and DeviceInstaller If for some reason the firmware is damaged you can recover the firmware file by using DeviceInstaller to download the ROM file over the serial port To recover firmware 1 Start DeviceInstaller If your PC has more than one network adapter a message dis...

Page 68: ...onnected to this selected port on your PC 6 Click OK to download the file 7 When prompted reset the device Status messages and a progress bar at the bottom of the screen show the progress of the file transfer When the file transfer completes the message Successful Click OK to Close displays 8 Click the OK button to complete this procedure Note For more information see Recovering Firmware in the De...

Page 69: ...ssfully entered Monitor Mode Entering Monitor Mode Using the Network Port To enter Monitor Mode using a Telnet connection 1 Establish a Telnet session to the configuration port 9999 The following message appears MAC address 00204AC10C50 Software version V6 11 0 0 150508 Press Enter for Setup Mode 2 Type M upper case immediately A 0 prompt indicates that you have successfully entered Monitor Mode M...

Page 70: ... record 0 to15 R0 R1 Rb Rc Get configuration from memory page Gets a memory page of configuration information from the device for setup record 16 to28 W0 W1 Wb Wc Set configuration to memory page Sets a memory page of configuration information on the device for setup record 16 to 28 GM Get MAC address Shows the unit s 6 byte MAC address SS Set Security record Sets the Security record without the e...

Page 71: ...reset It sends an X before the reset if the command was OK VN Query full firmware version This command queries and displays full firmware version in readable string format Note Entering any of the commands listed above generates one of the following command response codes Table 11 2 Command Response Codes Response Meaning 0 OK no error 1 No answer from remote device 2 Cannot reach remote device or...

Page 72: ... the network Make sure that your unit s IP address is unique When troubleshooting the following problems make sure that the UDS2100 is powered up Confirm that you are using a good network connection LEDs The UDS has the following LEDs which help you diagnose problems Power Diagnostic Blue RX Serial 1 Activity LED Green TX Serial 1 Activity LED Yellow RX Serial 2 Activity LED Green TX Serial 2 Acti...

Page 73: ... No data activity Blinking data being transmitted from UDS2100 on channel 1 RX Serial 2 Activity LED Green Off No data activity Blinking data being received by UDS2100 on channel 2 TX Serial 2 Activity LED Yellow Off No data activity Blinking Data being transmitted from UDS2100 on channel 2 Ethernet Link LED on the left Bi color Off No Ethernet link established Solid Yellow 10Mbps Ethernet link es...

Page 74: ...s Enter as soon as you see the Press Enter to go into Setup Mode message When you Telnet to port 1 to assign an IP address to the device server the Telnet window does not respond for a long time You may have entered the Ethernet address incorrectly with the ARP command Confirm that the Ethernet address that you entered with the ARP command is correct The Ethernet address may only include numbers 0...

Page 75: ...X is the IP of the device server If you get a response then there is a duplicate IP address on the network If you do not get a response use the serial port to verify that Telnet is not disabled With DeviceInstaller you get the Wrong Password error when you try to upgrade the firmware The file you are attempting to load is the incorrect firmware file for the UDS Download the correct firmware file f...

Page 76: ...w lantronix com about contact html When you report a problem please provide the following information Your name company name address and phone number Lantronix model number and serial number MAC address Firmware version Description of the problem including the status of the unit when the problem occurred please try to include information on user and network activity at the time of the problem ...

Page 77: ...nd up to 921 Kbps if high performance is selected Figure B 1 Serial Interface Serial Connector Pinouts The two Male DB9 DTE connectors provide an RS 232C RS 422 4 wire RS 485 2 wire interface The default serial port settings are 9600 baud 8 bits no parity 1 stop bit no flow control Figure B 2 DB9 Male RS232 Serial DTE Connector B Connections and Pinouts Male DB9 Serial Ports ...

Page 78: ...ce Reset Button and Power Plug Reset Button You can reset the unit to factory defaults including clearing the network settings IP address gateway and netmask are set to 00s To reset the unit to factory defaults 1 Place the end of a paper clip or similar object into the reset opening and press for a minimum of 3 seconds 2 Release the button and remove the paper clip The firmware restores factory de...

Page 79: ...ector Pinouts The UDS2100 supports 10 100 Mbps half or full duplex Ethernet through an RJ45 connector Figure B 5 RJ45 Ethernet Connector Power Plug Power input on the power plug is 9 30 VDC center 1 8W maximum power See Figure B 4 Network Interface Reset Button and Power Plug ...

Page 80: ...ware XON XOFF Power Input 9 30n VDC on barrel connector 1 8W maximum consumption Network Interface 1 RJ45 10Base T 100Base TX Ethernet port Software selectable Ethernet speed 10 100 Auto Software selectable Half Full Auto duplex Dimensions Height 2 3 cm 0 9 in Width 7 3 cm 2 9 in Length 9 5 cm 3 75 in Weight 0 26 kg 0 6 lb Temperature Operating range 0 to 60 C 32 to 140 F Note Operating range for ...

Page 81: ... AS NZS CISPR 22 2006 Class A Radiated Emissions 30MHz 1000MHz EN55022 1998 A1 2000 A2 2003 Class A Radiated Emissions 30MHz 1000MHz VCCI V 3 2006 04 Class A Radiated Emissions 30MHz 1000MHz EN61000 3 2 2000 Class A Harmonic Current Emissions EN61000 3 3 1995 A1 2001 Fluctuations and Flicker Immunity EN55024 1998 A1 2001 A2 2003 IEC_61000 4 2 1995 ESD 8KV Air Discharge Direct 4KV Contact Discharge...

Page 82: ...nder harsh environments Serial Port 15 KV ESD protection on RS232 and RS422 485 transceivers Power Input Up to non repeated 600 W 10 100 usec pulse protection against transient over voltages Ethernet Port 1500 VAC isolation shielded with shield connected to chassis ground for signal integrity and ESD protection Agency Approvals UL CSA FCC CE TUV CTick VCCI ...

Page 83: ...UDS2100 Device Server User Guide 83 The following drawings provide dimensions of the brackets for mounting the UDS2100 D Mounting Brackets ...

Page 84: ... alternative to DHCP that allows hosts to obtain an IP address automatically in smaller networks that may not have a DHCP server A range of IP addresses from 169 254 0 1 to 169 254 255 1 has been explicitly reserved for AutoIP enabled devices Do not use this range of Auto IP addresses over the Internet If your unit cannot find a DHCP server and you have not manually assigned an IP address to it th...

Page 85: ...st one IP address defined other than its own 2 If you are using Windows 95 type ARP A at the DOS command prompt to verify that there is at least one entry in the ARP table If the local machine is the only entry ping another IP address on your network to build a new entry in the ARP table the IP address must be a host other than the machine on which you are working Once there is at least one additi...

Page 86: ...ble Hexadecimal digits have values ranging from 0 to F which are represented as 0 9 A for 10 B for 11 etc To convert a binary value for example 0100 1100 to a hexadecimal representation the upper and lower four bits are treated separately resulting in a two digit hexadecimal number in this case 4C Use the following table to convert values from binary to hexadecimal Decimal Binary Hex 0 0000 0 1 00...

Page 87: ...ecimals is to use a scientific calculator such as the one available on Windows operating systems For example 1 On the Windows Start menu click Programs Accessories Calculator 2 On the View menu select Scientific The scientific calculator displays 3 Select Bin Binary and type the number to convert 4 Click Hex The hexadecimal value displays ...

Page 88: ...e documents Safety UL 60950 1 CSA 22 2 No 60950 1 03 EN 60950 1 TUV VCCI C TICK Electromagnetic Emissions FCC Part 15 Subpart B Class A ICES 003 Issue 4 February 2004 Class A AS NZS CISPR 22 2006 Class A EN55022 1998 A1 2000 A2 2003 CLASS A EN61000 3 2 2000 Class A EN61000 3 3 1995 A1 2001 VCCI V 3 2006 04 Class A Electromagnetic Immunity EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 IEC 61000 4...

Page 89: ...d 2100 0 0 0 0 0 0 EDS 0 0 0 0 0 0 MSS100 0 0 0 0 0 0 IntelliBox 0 0 0 0 0 0 XPress DR XPress DR 0 0 0 0 0 0 SecureBox 1101 2101 0 0 0 0 0 0 WiBox 0 0 0 0 0 0 UBox 0 0 0 0 0 0 MatchPort 0 0 0 0 0 0 SLC 0 0 0 0 0 0 XPort 0 0 0 0 0 0 WiPort 0 0 0 0 0 0 SLB 0 0 0 0 0 0 SLP 0 0 0 0 0 0 SCS 0 0 0 0 0 0 SLS 0 0 0 0 0 0 DSC 0 0 0 0 0 0 PremierWave 0 0 0 0 0 0 Micro125 0 0 0 0 0 0 xPico 0 0 0 0 0 0 xPrint...

Page 90: ...mful interference in which case the user will be required to correct the interference at user own expense This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num erique de la classe A est conforme a la norme NMB 003 du Canada The product complies with the requirements of the Low Voltage Directive 72 23 EEC and the EMC Directive 89 336 EEC Changes or modifications to this de...

Page 91: ... Settings 60 Firmware Recovering 67 Upgrading 66 Flow 46 Flush Mode 56 Gateway MERGEFORMAT 42 Hardware Address 17 Host List Settings Setup Mode 50 Web Manager 29 Inactivity Timeout 58 Installation 15 Installation of UDS2100 15 Installing DeviceInstaller 18 Interface Mode 46 Internal Web Server 13 IP address Requirement 17 IP Address Assigning 18 26 42 Automatic Assignment 25 Factory Default 17 Gat...

Page 92: ...gs 62 Send Characters 58 Serial Port Accessing Setup Mode 22 Login 22 Serial Settings Setup Mode 45 Serial Tunneling 11 Server Settings Setup Mode 42 Web Manager 27 S Se et tu up p M Mo od de e 39 Serial Port Connection 40 Telnet Connection 39 SNMP 62 TCP Settings 33 Telnet Terminal Type 59 TFTP 66 Trademark 2 Troubleshooting 72 UDP Settings 36 Using DeviceInstaller 18 Warranty 2 Web Manager 23 ...

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