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SecureLinx SLK Remote KVM User Guide

7-1

7: Troubleshooting

This chapter provides troubleshooting suggestions you can follow in the unlikely event
that you encounter a problem using SecureLinx SLK Remote KVMs. In addition to this
chapter, you can find answers to frequently asked questions at

www .lantronix.com/support

Topics in this chapter include:

Topic

Page Number

“General Troubleshooting”

7-2

“Keyboard Troubleshooting”

7-4

“Mouse Troubleshooting”

7-5

“Video Troubleshooting”

7-8

Summary of Contents for SecureLinx SLK Series

Page 1: ...SecureLinx SLK Remote KVM User Guide SecureLinx SLK1 SecureLinx SLK8 SecureLinx SLK16 Part Number 900 336 Revision B March 2005 ...

Page 2: ...ark of The Open Group Windows 95 Windows 98 Windows NT Windows ME Windows 2000 and Windows XP are trademarks of Microsoft Corp Netscape is a trademark of Netscape Communications Corporation Contacts Lantronix Corporate Headquarters 15353 Barranca Parkway Irvine CA 92618 USA Phone 949 453 3990 Fax 949 453 3995 Technical Support Phone 800 422 4074 or 949 453 7198 Fax 949 450 7226 Online www lantroni...

Page 3: ...rt 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this User Guide may cause interference to radio communications The information in this guide may change without ...

Page 4: ......

Page 5: ... Server 2 4 Connecting to Different Switches 2 5 Multiple Server Configurations 2 5 3 Installing the SLK Unpacking Your Components 3 1 Items Supplied by the User 3 2 Hardware Description 3 3 SLK1 Front and Back Panels 3 3 SLK8 Front and Back Panels 3 5 SLK16 Front and Back Panels 3 7 Installing the SLK 3 10 Rack Mounting the SLK 3 10 Preparing the Target Servers 3 10 Connecting Devices to the SLK ...

Page 6: ...Tree 4 45 Viewing the Browse Menu Tree 4 46 Viewing Connections 4 47 Viewing Version Information 4 48 Viewing Capture Settings 4 49 Viewing Copyright Information 4 50 5 Using the OSD Interface to Configure the SLK Overview 5 1 Logging into the OSD 5 2 Navigating through the OSD 5 3 Channel Switch Menu 5 4 Setup Menu 5 5 Network Configuration Menu 5 5 PPP Options SLC16 only 5 7 Monitoring Settings ...

Page 7: ...LK Firmware Version 8 1 Downloading Firmware from the Lantronix Web Site 8 2 Uploading Firmware to Flash 8 2 Using Security and Encryption 8 3 Using SSL with a Browser 8 3 Using SSL without a Browser 8 3 Locating Internet Resources 8 3 Uploading Certificates 8 3 9 Defining Custom Send Keys Custom Key Creation 9 1 Custom Key Guidelines 9 2 Definitions 9 2 Requirements 9 2 Examples 9 2 Potential Sen...

Page 8: ...iv SecureLinx SLK Remote KVM ...

Page 9: ... 2 SLK Home Page 4 3 Figure 4 3 Web Control Interface Page Components 4 5 Figure 4 4 Example of Controlling a Host 4 9 Figure 4 5 Viewing Hosts 4 12 Figure 4 6 Power Control with an Optional SLP Remote Power Manager 4 13 Figure 4 7 User Activity Page 4 15 Figure 4 8 Event Log 4 16 Figure 4 9 Flash File System 4 17 Figure 4 10 Debug Menu Page 4 18 Figure 4 11 Network Configuration Page 4 20 Figure ...

Page 10: ...ation Menu 5 11 Figure 5 11 Syslog Configuration 5 12 Figure 5 12 User Administration 5 15 Figure 5 13 User Name Fields 5 15 Figure 5 14 Serial Port Configuration Screen 1 of 2 5 16 Figure 5 15 Serial Port 1 Baud Rate Settings 5 16 Figure 5 16 Serial Port 2 Baud Rate Settings 5 17 Figure 5 17 Serial Port Configuration Screen 2 of 2 5 17 Figure 5 18 Serial Port 3 Baud Rate Settings 5 18 Figure 5 19...

Page 11: ...on 3 5 Table 3 5 SLK8 Back Panel Description 3 6 Table 3 6 SLK16 Front Panel Description 3 7 Table 3 7 SLK16 Back Panel Description 3 8 Table 4 1 Web Control Interface Menus 4 6 Table 4 2 SLK Operation Activities 4 8 Table 4 3 Menus Icons and Buttons 4 10 Table 4 4 SLK Configuration Activities 4 19 Table 4 5 SLK Information Activities 4 44 Table 5 1 Navigating through the OSD 5 3 Table 6 2 Values ...

Page 12: ...viii SecureLinx SLK Remote KVM ...

Page 13: ...ip or Table 3 1 on page 3 2 If any item is missing or damaged contact your place of purchase immediately 2 Rack mount the SLK if desired For more information see Rack Mounting the SLK on page 3 10 3 For optimum operation during remote sessions prepare the target servers as described under Preparing the Target Servers on page 3 10 4 To use your SLK with other KVM switches see Connecting KVM Switche...

Page 14: ... pin HDDB15 male port labeled Video Connect the keyboard plug to the round PS 2 mini DIN female port labeled K Connect the mouse plug to the round PS 2 mini DIN female port labeled M The SLK1 has one channel providing individual ports for a monitor keyboard and mouse The SLK8 and SLK16 have 8 and 16 channels respectively with monitor keyboard and mouse ports for each channel For these models start...

Page 15: ...wer Receptacle RJ45 Network Connector Serial Port 1 Serial Port 2 Channel Port Connectors for Target Server Local Keyboard Monitor Mouse Connectors AC Power Serial Port 1 Serial Port 2 RJ45 Network Connector Receptacle Local Keyboard Monitor Mouse 8 Channel Port Connectors for Target Servers CH 1 CH 8 Connectors ...

Page 16: ... Enter 4 Select Network Configuration and press Enter 5 From the Network Configuration page assign an IP address to your SLK Write down this number as you will need to use it in step 1 under Validating Servers 6 If you want your SLK to communicate outside the Local Area Network LAN set the default gateway 7 Select Commit IP config changes and press Enter to commit your changes AC Power Receptacle ...

Page 17: ...SS in upper case characters then click OK The SLK home page opens 3 Under Channel click to view click the first channel the channel in the top row 4 Verify that you can view the video If you see NO INCOMING VIDEO see Video Troubleshooting on page 7 8 5 Move the mouse and verify that the on screen pointer moves as you move the mouse If it does not see Mouse Troubleshooting on page 7 5 6 Click the B...

Page 18: ... see Chapter 4 Using the Web Control Interface to Configure the SLK The OSD configuration method provides a text based interface with minimal prompting and guidance For more information see Using the OSD Interface to Configure the SLK After you configure your SLK you can Change the master account password See Changing the Master Account Password on page 4 23 Check for updated firmware See Uploadin...

Page 19: ... not provide a secure connection unless used with a Virtual Private Network VPN or Secure Shell SSH SecureLinx SLK Remote KVMs also provide automatic monitoring and notification capabilities that notify you of problematic symptoms in your network environment before they become critical This break through technology makes the SLK an essential com ponent of your server crisis management infrastructu...

Page 20: ...er and remote users This allows the local user to perform tasks independently of remote users For example the local user might access the server on channel 1 while remote users access the server on channel 2 at the same time By contrast all remote users are dependent on each other If a remote user changes the view from the server on channel 2 to the server on channel 3 for example all other remote...

Page 21: ... and power on off They also provide 2 or 3 programmable serial ports depending on the model For convenience the SLKs support user configurable hot keys for providing instant access to the On Screen Display OSD Advanced Security for Total Control Over System Access SecureLinx SLK Remote KVMs offer a compete solution They require no additional software or hardware and are completely non intrusive wi...

Page 22: ...width consumption and high performance mouse tracking and synchronization They also monitor servers and notify users if a connected server encounters problems Easy Setup SecureLinx SLK Remote KVMs offer true plug and play simplicity They are compatible with most KVM switches and operating systems Configuration is performed through an intuitive web interface with point and click access to all serve...

Page 23: ...hes Multiple Server Configurations SecureLinx SLK Remote KVMs can connect to an existing KVM switch as shown in Figure 2 3 During the initial setup you connect a keyboard monitor and mouse to the SLK local port After the initial setup is complete you can leave the keyboard monitor and mouse connected to the local port for local monitoring Figure 2 3 Multiple Server Configuration without Firewall ...

Page 24: ...le includes a fire wall In this example the SLK continues to monitor the servers even if the firewall fails or the connection to the firewall goes down Figure 2 4 Multiple Server Configuration with Firewall Note If the KVM switch requires a USB connection to the SLK you need an appropriate USB to PS 2 adapter ...

Page 25: ...r Components Verify and inspect the contents of the SLK package using the enclosed packing slip or Table 3 1 If any item is missing or damaged contact your place of purchase immedi ately Topic Page Number Unpacking Your Components 3 1 Items Supplied by the User 3 2 Hardware Description 3 3 Installing the SLK 3 10 Validating Target Servers 3 18 Where to Go from Here 3 21 ...

Page 26: ...opriate keyboard mouse and video cables such as part number SLKCHS006 01 to attach the target servers Table 3 1 Components Shipped with the SecureLinx SLK Remote KVMs SLK Model Package Components SLK1 SecureLinx SLK1 1 port Remote KVM U S power cord 500 041 Serial Y mini DIN8 to RJ12 DB9F cable SLKCHY001 01 Six foot 3 in 1 KVM PS 2 cable SLKCHS006 01 SecureLinx SLK Remote KVM User Guide SLK8 Secur...

Page 27: ...tion The following sections describe the front and back panels of the SLK1 SLK8 and SLK16 SLK1 Front and Back Panels Figure 3 1 shows the front panel of the SLK1 and Table 3 2 describes the front panel components Figure 3 1 SLK1 Front Panel Table 3 2 SLK1 Front Panel Description Figure 3 2 shows the back panel of the SLK1 and Table 3 2 describes the back panel components 1 10 100 Speed LED Green 1...

Page 28: ...purple PS 2 keyboard connector 6 pin mini DIN female Monitor blue VGA monitor connector HDDB15 female 5 One group of Server connectors for managing the target server or attached KLM Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Video black VGA monitor connector HDDB15 male 6 Serial port 2 8 pin mi...

Page 29: ...ibes the back panel components 1 Eight remote channel LEDs show which remote channel is active 2 Eight local LEDs show which local channel is selected for local moni toriing 3 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection 4 Link Activity LED ON good connection OFF no connection Blinking network activity 5 Eight push buttons for selecting the local channel To select a cha...

Page 30: ... labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Video black VGA monitor connector HDDB15 male 5 One group of Local connectors for connecting a local console Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Monitor blue...

Page 31: ... network activity 2 Sixteen remote channel LEDs show which remote channels are active Up to six LEDs six users can be active at one time 3 Sixteen local LEDs show which local channel is selected for local monitoring To select a channel a local user can use the OSD or the press the front panel push buttons 4 Front panel push buttons lets you connect to one of 16 local channels Press the left button...

Page 32: ...lent to reset the SLK Does not affect attached servers 4 10 100 Speed LED Green 100 Base T connection Orange 10 Base T connection 5 RJ45 network connector 6 Link Activity LED ON good link connection OFF no link Blinking network activity 7 Sixteen groups of Server connectors labeled CH 1 through CH 16 for managing up to 16 target servers Each connector is labeled and color coded M green PS 2 mouse ...

Page 33: ...rs for connecting a local console Each connector is labeled and color coded M green PS 2 mouse connector 6 pin mini DIN female K purple PS 2 keyboard connector 6 pin mini DIN female Monitor blue VGA monitor connector HDDB15 female in blue 9 Serial port 3 DB9 male DTE 10 SLK power connector ...

Page 34: ...ware Mounting hardware for the SLK1 can be ordered from Lantronix When rack mounting the SLK units place the rack in a dry well ventilated location with a minimum of dust and vibration Leave at least 1 inch of clearance on each side of the unit for air to circulate Units run hotter when in a rack than when operating as stand alone devices Preparing the Target Servers For optimum operation and perf...

Page 35: ...eo drivers from the original manufacturer Disable energy savings suspend and hibernation modes Turn off screen savers Unclutter the desktop by choosing a solid color background with minimal icons Disable animations and video effects such as fade out and show content when dragging Adjusting Your Mouse For optimum mouse control during remote sessions use the following guidelines to configure the mou...

Page 36: ...Linux Windows 2000 Windows ME Silicon Graphics Inc IR IX Set pointer speed to slowest and leave trails off Set motion to Slow acceleration to none Adjust pointer to midrange speed Turn off Accelerator Adjust acceleration below midrange Set threshold low Set motion to Slow Set pointer speed to medium Unlock Enhance Set acceleration to medium set threshold to medium Or on the command line set accele...

Page 37: ...e SLK will manage Connecting a Local Keyboard Video and Mouse Before you perform the target server connections connect the video keyboard and mouse to the local ports on the SLK back panel These connections let you perform administrative tasks They also let you control the attached servers using a single monitor keyboard and mouse on the local console 1 Connect the monitor plug to the blue HDDB15 ...

Page 38: ... respectively The channels are labeled CH 1 through CH 8 on the SLK8 see Figure 3 10 and CH 1 through CH 16 on the SLK16 see Figure 3 11 Each channel has a set of mouse key board and video connectors When you connect target servers start with CH 1 then CH 2 and so on Figure 3 8 SLK1 Connections Connect your LAN here Connect the first serial device here Use the serial Y mini DIN8 to Connect the vid...

Page 39: ...monitor and mice ports from up to 8 target servers here starting from the left CH 1 Connect your LAN here Connect the keyboard monitor and mice ports from the next 8 target Connect the power cord here Connect the first serial device here Connect a second serial device if Connect the local keyboard monitor and mouse here Connect a third serial device any here if any here servers here starting from ...

Page 40: ...able into the SLK 10 100 BaseT Ethernet port labeled Network 2 Connect the other end of the cable to your network Connecting Serial Devices The SLK back panel provides serial connectors for serial devices to be remotely con trolled All SLK models have two serial ports labeled Serial 1 and Serial 2 Serial 1 is a DB9 female connector configured as Data Communications Equipment DCE Serial 2 SLK1 and ...

Page 41: ... be issued The pattern interval and alert are all user configurable Power Control connects to an optional Lantronix SLP Remote Power Manager to turn power off or on at the controlled device Connecting to a Power Source To connect the SLK to a power source 1 Connect the supplied power cord to the SLK AC receptacle 2 Power on any KVM switches cascaded in front of the SLK 3 Power on the SLK followed ...

Page 42: ...Write down this number You will need to use it in step 7 5 If you want the SLK to communicate outside the Local Area Network LAN you must set the default gateway 6 Select Commit IP config changes and press Enter to commit your changes 7 Use a PC connected to the network not the Local Console to connect to the SLK see Figure 3 11 Start your web browser and enter the SLK s IP address in the address ...

Page 43: ...y that you can view the video see Figure 3 13 If you can proceed to the next step Otherwise perform the following steps If the video is noisy click Blank Screen in the left pane under the Misc menu to assess the video noise buildup If the video is not properly detected or is noisy click Optimize Video in the left pane under the Advanced menu to adjust to the appropriate resolution If none of these...

Page 44: ...use and keyboard functionality If the on screen pointer moves satisfactorily as you move the mouse proceed to the next step Otherwise click Resync Mouse in the left pane the upper left most button Then move the mouse again to see whether the pointer movement has improved If it has proceed to the next step If this does not help see Mouse Troubleshooting on page 7 5 Open a ...

Page 45: ... the current screen contents and take control of the host s keyboard and mouse You can open a new window to view the screen contents or start a new full screen browser window You may need to use the keys to exit the window Note For future troubleshooting see Chapter 7 Troubleshooting on page 7 1 Where to Go from Here Following the initial configuration and verification set up users and security pa...

Page 46: ... Flash Files and Certificates Upload the proper encryption certificate and key into the SLK Flash File if you want to use encryption See Using Security and Encryption on page 8 3 Note For answers to frequently asked questions about the SecureLinx SLK Remote KVMs please visit www lantronix com support ...

Page 47: ... devices This interface is compatible with most standard browsers To access the web control interface your browser must support cookies The SLK will not start a session until you configure your browser to accept cookies Note The web pages shown in this chapter are for the SLK16 If significant differences exist between these pages and those of other SLK models they are identified Topic Page Number ...

Page 48: ...the one in Figure 4 1 opens The proper syntax is http 111 222 333 444 substitute your SLK s IP address for the numeric portion Note If this procedure fails ensure that the computer is on the same LAN segment as the SLK and that the SLK does not have an IP address that is already in use by another device on the subnet Figure 4 1 Login Window 3 For User Name type the default user name root in lower ...

Page 49: ...y your SLK and the power status of each The Configuration column provides a Configure link that lets you apply con figuration parameters you select during your session on a per channel basis At the bottom of the home page are links for starting a new browser window to con trol a host and starting a new full screen window to control a host You can return to the home page by double clicking the hous...

Page 50: ...h category contains links to HTML pages in the SLK s web control interface These pages cover all aspects of configuration and operation of the target servers and attached devices For a description of these pages see Table 4 1 on page 4 6 Above the menu pane is a home page icon You can click this icon to return to the SLK home page To the right of this icon is the Logout button Click this button to...

Page 51: ...erface to Configure the SLK SecureLinx SLK Remote KVM User Guide 4 5 Figure 4 3 Web Control Interface Page Components Menu Main Area Home Page Icon Logout Button Pane Lantronix Web Site Back Link Logout Link SLK Home Page Link ...

Page 52: ...calibrate video and key boards and load configuration files This option is for Technical Support use only 4 18 Configuration Network Helps you to understand and configure the network connection 4 19 PPP Lets you set up a dial up modem as a backup strategy 4 21 User Accounts Displays user names passwords and account information and lets the Administrator set user access privileges for each chan nel...

Page 53: ...4 46 Connection Displays miscellaneous installation and SSL information 4 47 Version Displays serial numbers and versions for your installation 4 48 Capture Settings Shows a snapshot of the system log and settings in text format 4 49 Copyright Shows the Open SSL encryption copyright requirements 4 50 Table 4 1 Web Control Interface Menus Menu Description See Page ...

Page 54: ...LK16 and SLK8 only Displays server desktops in one of the four preset views for monitoring 4 12 Power Control Displays channel power outlet names and lets you power off power on and reset individual outlets if an optional third party power control unit is installed and configured on a serial port 4 12 User Activity Displays the user activity history for example user name session type login and idl...

Page 55: ...r in the Channel column on the SLK home page Note If NO INCOMING VIDEO appears see Video Troubleshooting on page 7 8 You perform tasks on this page using the menus icons and buttons at the top of the page The REMOTE FOCUS indicator normally is red however it turns gray if the remote cursor is moved off the server desktop For a description of the menus icons and buttons see Table 4 3 on page 4 10 F...

Page 56: ...ames represent servers and KVM switches Send Send Keys Send Keys are a set of pre defined keystroke combinations to perform specific functions Send Custom Keys Allows redefinition of Send Keys if attached devices require key combina tions not included in the default Send Keys definition See Chapter 9 Defining Custom Send Keys Power Cycle power Power off Power on Shows choices on an optional power ...

Page 57: ... image or correct for noisy images View Current User SLK16 only Shows which users are logged into which channel Lock this channel Locks the channel preventing access by other users including local users Administrator can override by closing this session and user activity SLK16 only Auto Scaling Dynamically resizes the viewing area so that remote users can see the entire desktop of the server being...

Page 58: ...see video data such as 1024x768 60Hz and dou ble click any channel to control it Figure 4 5 Viewing Hosts Note The SLK1 and SLK8 View Host function pauses when a remote session is in progress Several such sessions can be created from different locations The SLK16 View Host function is independent of a remote session in process because of the dedicated hardware for this functionality Also multiple ...

Page 59: ... 232 port of the SLP and configure the SLK serial port for Power Module before you can control power to the attached systems Figure 4 6 Power Control with an Optional SLP Remote Power Manager This page gives you control over the power status of all IT equipment connected to the SLK In particular Power Reset power cycling lets you remotely force a reboot on a server Synchronize all outlet names let...

Page 60: ...nd SLK8 Up to 10 remote users can start a session to use the web control interface pages without viewing video These users are active or logged on but not considered when counting the single user viewing or controlling servers SLK16 Up to 32 remote users can start a session to use the web control interface pages without viewing video These users are active or logged on but not considered when coun...

Page 61: ...ontrol Interface to Configure the SLK SecureLinx SLK Remote KVM User Guide 4 15 Figure 4 7 User Activity Page Note For the SLK1 and SLK8 the title of this page is Who s logged in and it does not have a Channel column ...

Page 62: ...ure 4 8 shows an example of the event log To clear the events in the log click the Clear log contents button Event logs are stored in volatile memory and are cleared when the SLK is reset Use syslog to capture and store event logs See Configuring Syslog Parameters on page 4 41 Note For the SLK1 and SLK8 the title of this page is System Log History Figure 4 8 Event Log ...

Page 63: ...se files are stored in the SLK on board Flash memory Because most of these files are critical for correct operation do not perform modifications on this page unless instructed to do so by Lantronix Technical Support The Flash File System page also lets you upload new firmware and certificates For more information see Chapter 8 Uploading Flash Files and Certificates Note For the SLK1 and SLK8 the t...

Page 64: ... keyboard and mouse signaling is lost and the attached server sees this as a disconnect It is preferable for the attached server to be shut down during this process Otherwise a server reset may be required The Save Load Configuration File link allows you to save and load configurations into a file in Flash The file can be downloaded uploaded and edited for configuring multiple units with same or s...

Page 65: ...hese settings conflict with another device on the network or if you move the SLK to a different network Table 4 4 SLK Configuration Activities Menu Description See Page Network Helps you to understand and configure the network connection 4 19 PPP SLK16 only Lets you set up a dial up modem as a backup strategy 4 21 User Accounts Displays user names passwords and account information and lets the Adm...

Page 66: ...onfiguration page appears 3 To change the IP address enter the appropriate new address in the IP Address field and click the Apply button next to this field This is the address you enter in your web browser to access the web control interface To enable DHCP type DHCP or 0 0 0 0 in the IP address section Note The IP address must uniquely identify the SLK Be sure no other device on the subnet has th...

Page 67: ...ou can use the PPP link to configure the following PPP options After you select your options click the Apply button to initialize them Once PPP is established to access the SLK use a browser Java VNC or Telnet as usual Note The PPP link does not apply to the SLK1 and SLK8 IP Addressing PPP Local IP address the IP address that is assigned to the PPP interface of the SLK16 PPP Remote IP Address the ...

Page 68: ...tialization string specific to the modem attached to the SLK16 We recommend you set this string to factory defaults and set the modem speaker volume to level 2 ACCM Asynchronous Control Character Map Provides a way to negotiate the use of control character transparency on asynchronous links Figure 4 12 PPP Configuration Page ...

Page 69: ... the servers that users can access and not access available on SLK 8 and SLK16 Changing the Master Account Password The master account password is the password you enter to perform Administrator activities using the web control interface The default password is PASS For secu rity purposes we recommend you change it This step should have been completed during the initial configuration of the SLK If...

Page 70: ... and the password is lost the only method to reset the password is by sending the unit back for factory reset An invoice will be required and a surcharge will apply Please do not lose the password or leave the local console unlocked unless keeping it locked is critical Setting Up User Accounts Before users can access the target servers you must set up an account for them When you set up a user acc...

Page 71: ...ame A page similar to the one in Figure 4 15 appears Enter a user ID for the user and click the Apply button When the User Accounts page returns the updated value displays Figure 4 15 Page for Changing a User ID 4 To assign a password to the user click the link under Password A page similar to the one in Figure 4 16 appears Enter a password for the user in the left field type it again in the right...

Page 72: ...der User Account A page similar to the one in Figure 4 17 appears Click the appropriate user account type and click Apply When the User Accounts page returns the updated value displays The types of user accounts are 0 Disabled user account is disabled 1 Normal view and control access to target server s 2 Administrator view and control access to target server s and all configuration parameters ...

Page 73: ...ation 3 Control use can view and change channel information and has additional privileges such as viewing and changing power switching Changing power switching is performed using an optional Lantronix SLP Remote Power Manager Note This numbering is correct for the SLK16 but is different on the SLK1 and SLK8 7 SLK8 and SLK16 users To select the servers that the user can access check the servers und...

Page 74: ...nge their own passwords This password is spe cific to the user and affects only their access to the SLK 1 Click Change Password in the menu pane The Change My Password page displays Figure 4 18 Page for Changing Your Own Password 2 In the New Password field type a new password 3 In the Confirm Password field type the same new password 4 Click the Change button ...

Page 75: ... for the SLK Clicking this link dis plays a page with a summary of preset security profiles buttons for selecting a security policy and controls for customizing security parameters see Figure 4 19 Using this page you can set optional security parameters configure ports and set local security controls Figure 4 19 Security Policy Configuration Page Security Profiles and Policy ...

Page 76: ...Using the Web Control Interface to Configure the SLK 4 30 SecureLinx SLK Remote KVM User Guide Figure 4 20 Security Policy Configuration Page bottom ...

Page 77: ...ffers can see the passwords needed to access the SLK unit This is the only mode that leaves the Telnet server enabled You will need to use this mode if your browser does not support encryption Internal LAN with Snoop ers This is the recommended setting for most office networks It requires all connec tions to use encryption Passwords are not visible to network sniffers but the unit will respond to ...

Page 78: ...ports will go unanswered and will not elicit the expected connection refused response For opti mum security the administrator should change the web server port number from the default setting Stealth mode ensures that operation of the SLK unit by legitimate users who can cor rectly specify both the IP address and web server port number will be normal At the same time it prevents intruders who cann...

Page 79: ...nnections is 19901 To change enter a new Java Viewer port number Applying Changes If you change any security parameter settings except Require encryption click the Apply button to apply them This area also provides a Reset web server button you can click to put your changes into effect immediately rather than after the next reset User Accounts The User Accounts area provides a link that lets you c...

Page 80: ...s 0 Share access Local user can type when the remote user is connected and also controlling the same machine 1 No keyboard Local keyboard is locked out when remote user connects 2 Blank screen keyboard Local keyboard is locked out and the screen is blacked out so a local user cannot see the screen when a remote user is connected 3 Local off Local access is disabled ...

Page 81: ...ter your email address the numeric IP address of the SMTP server used to send the email and the message format long or short Note If you will be receiving email messages on a cellular phone or page select short messages After you specify this information you can use the Error Conditions to Monitor Host area to specify which errors you want to be alerted about and even select the channels that are ...

Page 82: ...Using the Web Control Interface to Configure the SLK 4 36 SecureLinx SLK Remote KVM User Guide Figure 4 22 Monitoring Configuration Page Error Conditions to Monitor ...

Page 83: ...de 4 37 Configuring Serial Ports The Serial Ports link lets you configure the SLK serial ports Serial ports 1 and 2 provide similar functionality Serial port 3 on the SLK16 supports modem PPP con nections see Configuring PPP Settings on page 4 21 Figure 4 23 Serial Port Configuration Page ...

Page 84: ...d identified by the SLK Watchdog pattern string each line of input to the SLK is matched against this simple string Only lines that contain this string are logged in Watchdog mode If this field is empty all lines are logged Watchdog mode lets you choose what to do with lines that match the pattern A link is provided for the Monitoring Configuration page so you can configure the action that occurs ...

Page 85: ... User Guide 4 39 Configuring Local User VNC Settings The Local User VNC link lets you configure Virtual Network Computing VNC and adjust mouse and keyboard settings for local users The mouse adjustments do not affect remote operations Figure 4 24 Local User VNC Configuration Page ...

Page 86: ...resolution from within VNC Note See Chapter 6 Using a VNC Viewer to Access the SLK for a description of VNC Local User Setup The Local User Setup area lets you select the mouse threshold and mouse accelera tion for local users These two values determine the speed of the local mouse When the mouse is moved faster than the threshold value its movement is accelerated by the acceleration value Keyboar...

Page 87: ...Change time date This area provides a Set date time and time zone button Selecting this button sets the SLK time and zone settings to those of your browser Timezone offset from UTC This area lets you specify the number of minutes offset from Universal UTC time Most time zones are on 1 hour boundaries If you take the UTC time the time in Greenwich Mean Time and add this signed value to it you shoul...

Page 88: ...ty level that has been enabled disabled also affects the log messages on the serial port as it uses the same mask You can use the Default Clear all and Select all links to select or clear these checkboxes Once you make your selections click the Submit link to apply them A list of Syslog facility codes appears at the bottom of the Syslog Configuration page Figure 4 26 Syslog Configuration Page ...

Page 89: ...ol the SNMP settings for the SLK Note If you are not familiar with using SNMP do not change the settings on this page Figure 4 27 SNMP Configuration Page System Variables This area lets you specify the location where the SLK resides a system contact and a system name Community Names This area lets you define the read and write community name to be used Trap Send Enable This area lets you enable or...

Page 90: ...e 4 5 SLK Information Activities Menu Description See Page Full Menu Tree Displays an expanded menu of SLK functions and current settings 4 45 Browse Menu Tree Displays a representation of the OSD menu 4 46 Connection Displays miscellaneous installation and SSL information 4 47 Version Displays serial numbers and versions for your installation 4 48 Capture Settings Shows a snapshot of the system l...

Page 91: ...e 4 45 Viewing the Full Menu Tree The Full Menu link displays an expanded interactive tree view of all the operation and configuration functions This is an alternative access method for configuring SLK functions and provides a visual mapping to the OSD selections Figure 4 28 OSD Menu Page ...

Page 92: ...LK Remote KVM User Guide Viewing the Browse Menu Tree The Browse Menu Tree link shows the collapsed structure of the Full Menu Tree If you click a link the next page provides a high level at a glance view of the channel or setup menus SLK16 only Figure 4 29 OSD Menu Page ...

Page 93: ...e SLK SecureLinx SLK Remote KVM User Guide 4 47 Viewing Connections The Connection link displays a page containing connection and SSL information related to the SLK Figure 4 30 shows an example of this page Figure 4 30 Viewing Connection Information ...

Page 94: ...on Information The Version link displays a page containing firmware release version information The network administrator can view and record the MAC address from this page without having to remove the device from its installation Figure 4 31 shows an example of this page Figure 4 31 Version Information Page ...

Page 95: ...ets you capture text of log entries and system settings to aid in troubleshooting Figure 4 32 Capture Settings Page Note The saved settings file allows you to view the configuration for reference It does not provide a format that can be used to upload a saved configuration for re installation See Debug SLC16 only on page 4 18 for this functionary ...

Page 96: ... Configure the SLK 4 50 SecureLinx SLK Remote KVM User Guide Viewing Copyright Information The Copyright link displays a page that shows the text that users of Open SSL are required to post on their web sites Figure 4 33 Copyright Page ...

Page 97: ...work configuration required to set up remote access Generally users find the graphical web control interface more intuitive and easier to use than the OSD s text based interface Topic Page Number Overview 5 1 Logging into the OSD 5 2 Navigating through the OSD 5 3 Channel Switch Menu 5 4 Setup Menu 5 5 Network Configuration Menu 5 5 PPP Options SLC16 only 5 7 Monitoring Settings Menu 5 8 Network M...

Page 98: ... example local user control in the OSD is duplicated by the Home page menu item called Local User VNC in the web control interface Logging into the OSD To log into the OSD press the key twice The OSD menu in Figure 5 1 displays Note If the local console is attached to the SLK via a KVM switch that uses as a display command you can redefine the local console key combination to invoke the OSD menu b...

Page 99: ...vigating through the OSD Note In the following OSD screens numbers beside each line refer to the explanations with matching numbers Table 5 1 Navigating through the OSD To Press Navigate through the menu and highlight line items Arrow keys up down or page up down keys Return to the previous menu branch Left arrow Expand a menu item that contains a sign Right arrow or Enter Change or commit a value...

Page 100: ...ectional arrows to highlight that channel and press Enter The SLK then switches the Local Console view to that channel The SLK8 and SLK1 do not display this item They display each available channel as a separate item Figure 5 2 Channel Switch Menu 1 Channel 1 8 Use the down arrow to navigate to a channel Press Enter to select view and control the channel 2 Channel 9 16 To view these channels use t...

Page 101: ...1 of 2 Network Configuration Menu From the Setup menu in Figure 5 3 ensure that Network Configuration is high lighted and press Enter to open the menu Figure 5 4 Network Configuration Menu From the Network Configuration menu Figure 5 4 use the following procedure to configure the network details for the SLK 1 IP address Highlight IP address press Enter and type the IP address for the SLK you are c...

Page 102: ... to continue with OSD Note Before you change an existing dedicated IP address close all remote user sessions Otherwise the running sessions may get locked up and become unavailable to remote users because they no longer have an IP address to which they can respond If this happens perform a warm reset of the SLK from the Debug menu 5 Machine name A simple text string that identifies this machine To...

Page 103: ...rom reduced header size otherwise ignore 13 Protocol field compression Enable to reduce overhead 14 Address field compression Enabled by default Sends compression warning 15 Authentication Login authentication Select the level you want to support 16 Peer s name Enter the peer s user name 17 Secret Dialup account password paired with peer s name 18 Modem Init String Initialization string specific t...

Page 104: ...1 Alert email addresses Enter the email address of the administrator who should be notified 2 SMTP relay Enter the IP address of the SMTP server to use to send mail This server should be the mail server for the domain or a server willing to relay to the specified email address To disable set the address to 0 0 0 0 default 3 Message format The email message format can be configured for either norma...

Page 105: ...le Mode active Turtle Mode is activated if too many bad login attempts occur between successful logins this setting is dependent upon the security level selected To enable select Yes To disable select No 10 Alert if host power lost This alert is triggered if an attached server loses power Power loss of the server is determined by power loss on the PS 2 ports To enable select Yes To disable select ...

Page 106: ...The server will be asked to get the root page If nothing is returned zero length or the connection fails this error condition is considered active To disable type 0 0 0 0 16 Hotspot temperature Displays the current internal temperature of the SLK Third Monitor Settings Screen SLK16 only Note SLK8 shows Current Time monitor menu 2 and Timezone Offset monitor menu 3 Figure 5 8 Monitor Settings Scree...

Page 107: ...Note The SLK8 and SLK1 display SNMP and Syslog as unique top level menu selections SNMP Configuration SNMP Configuration lets you configure Simple Network Management Protocol settings for device communication Highlight SNMP Configuration and press Enter to open the SNMP menu Figure 5 10 Figure 5 10 SNMP Configuration Menu 1 SysLocation The physical location of the SLK 2 SysContact User ID of the r...

Page 108: ...cation SLK8 only Enabled by default Syslog Configuration Syslog Configuration follows the Internet Engineering Task Force standard for han dling system events Highlight Syslog to display choices for system logging Figure 5 11 Figure 5 11 Syslog Configuration 1 Syslog Collector IP address Type IP address of Syslog collector daemon The default is no syslog 2 Syslog facility Numeric designation of me...

Page 109: ... work install in the SLK a valid server certificate and key provided by a trusted source The certificate and key must be in PEM format and the name of the files should be server cert crt and server cert key To install the certificate and key access the flash file system through the web control interface and upload the certificate and key through the browser see Using Security and Encryption on pag...

Page 110: ... to use Type 0 to disable JavaViewer port number clear Clear means unencrypted The default value is 19900 To change enter the new JavaViewer port number that you want to use JavaViewer port number SSL The default value is 19901 To change from default enter the new JavaView port number that you want to use Viewer encryption policy SLK16 only KM1 only encrypts keyboard and mouse data KVM encrypts ke...

Page 111: ...se name and password you want to configure This opens that user account for editing User Name Fields Figure 5 13 User Name Fields 1 User 1 Name Enter a user name or a user ID for the first user The name can contain up to 19 contiguous alphanumeric characters Including non alphanumeric characters or spaces results in an unusable account 2 Password Enter the password for the account Confirm the pass...

Page 112: ...e option list Figure 5 15 Serial Port 1 Baud Rate Settings P1 Baud Rate Choose a baud rate in bits per second bps for serial port 1 P1 Data bits Choose 7 or 8 bits P1 Parity Choose Odd Even None Mark or Space P1 Stop bits Choose 1 or 2 P1 Flow Control Choose None or CTS RTS 2 Serial port mode Select and press Enter to advance through the available modes for serial port 1 You may select from Log Te...

Page 113: ...Enter to advance through the available modes for serial port 2 You may select from Log Telnet Watchdog and Power Control For details see Configuring Serial Ports on page 4 37 8 Watchdog mode Select and press Enter to advance through the available watchdog modes for serial port 2 You may select from Log lines Alert if found and Alert if missing For details see Configuring Serial Ports on page 4 37 ...

Page 114: ...eset local keyboard and mouse Resets these devices connected to the SLK local port This is a good way to remove control key locks and other undesirable states from the keyboard You can also try resetting the mouse locally by unplugging and replugging the mouse cable 2 Resync mouse position Resynchronizes the mouse of the remote client and that of the server by forcing the server mouse to the top l...

Page 115: ...tor Settings menu on the SLK8 and SLK 1 Figure 5 20 Local User Control Screen 2 of 2 9 Clear memory log buffer Clears the event log in memory 10 Power Control menu Opens the Power Control menu when you want to change the state of a port on an optional third party power control unit Note This requires configuring a serial port for power control 11 Rotate Delay after last K M SLK16 only Idle time ke...

Page 116: ...is screen allows administrators to alter generic names for example Channel 1 to custom names that more accurately identify the attached server Options include Channel Name Emergency Contact Name Emergency Contact Number Operating System Mouse Acceleration Type choose None Microsoft Win Sun Solaris Note Operating systems use different mouse acceleration algorithms Proper identification of the attac...

Page 117: ...ine oriented VNC can be configured locally in the SLK VNC supports most basic features of the SLK VNC cannot access the web control interface Note VNC does not support encryption natively However it can be streamed over Virtual Private Network VPN or Secure Socket Handling SSH tunnels Using a VNC Viewer to Access Target Servers After you install the VNC viewer on your remote PC follow these steps ...

Page 118: ...d and used Figure 6 2 Connection Details 6 Click OK 7 Enter the SLK password in the VNC Authentication dialog box This is the same password you use to access the web control interface After a few seconds the VNC menu appears see Figure 6 3 Note SLK1 and SLK8 automatically show channel 1 and the last remote channel accessed respectively Virtual Network Computer VNC Network bandwidth goal Max resolu...

Page 119: ... in the OSD via VNC menu enter a value from 1 9 or A to G to select one of the 16 possible channels The selected channel displays in the VNC window You can also control that channel using VNC commands Table 6 2 Values for Selecting Channels Channel Value Channel Value Channel 1 1 Channel 9 9 Channel 2 2 Channel 10 A Channel 3 3 Channel 11 B Channel 4 4 Channel 12 C Channel 5 5 Channel 13 D Channel...

Page 120: ...Using a VNC Viewer to Access the SLK 6 4 SecureLinx SLK Remote KVM User Guide ...

Page 121: ...ely event that you encounter a problem using SecureLinx SLK Remote KVMs In addition to this chapter you can find answers to frequently asked questions at www lantronix com support Topics in this chapter include Topic Page Number General Troubleshooting 7 2 Keyboard Troubleshooting 7 4 Mouse Troubleshooting 7 5 Video Troubleshooting 7 8 ...

Page 122: ... If the video resolution on the attached server is higher than that of the VNC viewer you will not be able to see the entire remote screen If you are looking at servers with different resolu tions when you switch to a higher resolution server via a KVM switch you will not be able to see the entire remote There are two solutions to fix this problem 1 Change VNC server configuration Max resolu tion ...

Page 123: ...ttle compression 2 Improve video quality so no analog noise is sent You tried to upload firmware but received a mes sage that the file was not found Some versions of Internet Explorer cannot upload the firmware image or any other file if part of the file path contains a space This is a problem for example if the file Image frm is stored as C My Document Image frm The solution is to use Netscape or...

Page 124: ...ocal OSD If yes reset the keyboard and mouse using OSD Local Settings If no try a different keyboard The remote keyboard does not respond or the keyboard mapping is wrong Remotely reset the keyboard through the web control interface or the VNC menu The hotkey combination for web control interface or VNC viewer does not work Reset the keyboard or change the hotkey 1 Remotely reset the keyboard and ...

Page 125: ...ng the web control interface click the Resync Mouse button to resynchronize the mouse 2 Verify that acceleration has been disabled on the server according to Figure 3 7 on page 3 12 The mouse may be sluggish due to video noise See Video Troubleshooting on page 7 8 The mouse is always in the wrong position by a small fixed amount This persists even after a mouse resync operation There is a screen p...

Page 126: ...e web con trol interface or the VNC menu The remote console mouse moves but the local attached server mouse does not Be sure the web control interface window is the active window When you move the mouse the REMOTE focus on the top left corner of the web control interface should be highlighted in red The remote and local mice move in a non linear relative motion Perform the following steps 1 Verify...

Page 127: ...e window On a static screen the indicator should show negligible traffic less than 20 Kbps If the indicator is fluctuating or constantly at a higher throughput level the video source could be noisy generating unwanted network traffic This would cause the video feed to appear slow and cause an apparently slow mouse 2 This may be an indication and the result of network latency Mouse performance is m...

Page 128: ...k activity as more data is passed from the server to remote 3 Use minimum acceptable color depth set tings Eight bits are suitable for remote sessions 4 Try a different video cable Poor quality cable can contribute to degradation and loss of signal 5 If none of these suggestions improves the video use the local console to select the appropriate video settings If you are using KVM switches in your ...

Page 129: ...ttings You can obtain the latest firmware updates at www lantronix com 2 Try different resolutions refresh rates on the target servers Video colors are off Contact Lantronix Technical Support Video is sluggish Perform the following steps 1 Check your firmware version and try using different video settings To update to the newest firmware go to www lantronix com 2 Try different resolutions and refr...

Page 130: ... at 60 Hz for example Note that some video cards do not generate VESA modes precisely so this may not help If using a non standard VESA mode or an unknown video source use VNC to correct the position error manually a Start VNC and enter the VNC menu b Press twice c Use the arrow keys to move the screen around If black bars are showing move left or up until the first non black area touches the edge...

Page 131: ...b site 3 Upload the firmware to the SLK s Flash memory Checking the Current SLK Firmware Version Before you upgrade the SLK firmware check the current firmware version If your installed version matches the most recent version available on the Lantronix Web site no download is necessary 1 Click the Version button on the web control interface menu see Viewing Version Information on page 4 48 2 Note ...

Page 132: ...see whether upgrading the firmware will benefit you Uploading Firmware to Flash After you download firmware from the Lantronix Web site you can upload it into the SLK Uploading firmware is a straightforward operation However if you upload the wrong version recovery can be time consuming To upgrade the SLK Flash files 1 Start the web control interface and go to the SLK home page 2 In the menu pane ...

Page 133: ...aces in its file path Using Security and Encryption SecureLinx SLK Remote KVMs provide security on several levels including Secure Sockets Layer SSL encryption For this feature to work install a valid server certif icate and key into the SLK You can purchase certificates and keys from many sources Using SSL with a Browser If you use a browser you must have the Sun Java Plug in 1 4 0 or higher inst...

Page 134: ...4 Click the first file certificate or key you want to upload then click the Start Upload button to upload the file to the SLK s Flash memory When the upload finishes repeat this step for the other file certificate or key you need to upload 5 After the files have been uploaded click the Reboot now link in the bottom right corner of the Flash File System page Reboot disconnects you and logs you out ...

Page 135: ...sting jvcf file that can be edited The file name is not important but it must be saved with the jvcf file extension Please see Examples on page 9 2 for appropriate syntax Examples of file names are custom jvcf sendkeys jvcf The flash system only allows one jvcf file so this file must include all of the desired custom key sequences Once you create the custom key sequence file you upload it using th...

Page 136: ...ommand has to be separated from the next by a space The hex equivalent of the key command can be used in its place The hex equivalent has to be in the format 0x0041 See Potential Send Keys on page 9 3 Upload the file as you would a firmware upgrade but you do not need to reset the device When loading the new configuration file make sure all browsers are closed and a new session is started Examples...

Page 137: ...ift TAB down SHIFT TAB up TAB SHIFT end newitem Print Screen type PRINTSCREEN end newitem Print Screen Print Screen type PRINTSCREEN PRINTSCREEN end newitem Scroll Lock type SCROLL_LOCK end newitem 2xScroll Lock type SCROLL_LOCK SCROLL_LOCK end Potential Send Keys The following is a list of potential send keys and the appropriate command or hex values to identify that keystroke in a jvcf file ...

Page 138: ...mmand Hex Enter ENTER 000A 9 Backspace BACK_SPACE 0008 9 Tab TAB 0009 9 Cancel CANCEL 0003 Clear CLEAR 000C Shft SHIFT 0010 9 Control CONTROL 0011 9 Alt ALT 0012 9 Pause PAUSE 0013 9 Caps Lock CAPS_LOCK 0014 9 Escape ESCAPE 001B 9 Space SPACE 0020 9 Page up PAGE_UP 0021 9 Page down PAGE_DOWN 0022 9 End END 0023 9 Home HOME 0024 9 Left LEFT 0025 9 Up UP 0026 9 Right RIGHT 0027 9 Down DOWN 0028 9 CO...

Page 139: ...ock SCROLL_LOCK 0091 9 Printscreen PRINTSCREEN 009A 9 Insert INSERT 009B 9 Help HELP 009C Meta META 009D Backquote BACK_QUOTE 00C0 9 Quote QUOTE 00DE 9 Final FINAL 0018 Convert CONVERT 001C 9 Nonconvert NONCONVERT 001D 9 Accept ACCEPT 001E Modechange MODECHANGE 001F 9 Kana KANA 0015 Kanji KANJI 0019 Undefined UNDEFINED 00FF 9 Dash DASH 00BD 9 Dash DASH2 0000 9 Semicolon SEMICOLON2 00BA 9 Open Brac...

Page 140: ...Defining Custom Send Keys 9 6 SecureLinx SLK Remote KVM ...

Page 141: ...ost VESA graphics modes and all text modes DDC2B compatible VGA Local Output Copy of input video with OSD On Screen Display for setup Optional use no local screen is required after setup PS 2 Keyboard Mouse Emulates standard PS 2 keyboard and 2 button PS 2 mouse Keyboard video and mouse connect directly to server Keep alive feature means server is not affected by power failure on the SLK Server st...

Page 142: ...ons Telnet access console server mode Provides access to a serial console server e g Lantronix SLC or serial management port of a connected server Watchdog mode With appropriate server software the SLK can detect a string pattern which can trigger an alert or kill the power to reset failed software hardware Power control When connected to an optional third party power control unit the serial port ...

Page 143: ... Two 2 5A fast blow fuses and a power cord provided Mechanical Each SLK is a fully independent system Dimensions height x width x depth SLK1 1 75 in x 5 7 in x 16 in 4 45 cm x 14 48 cm x 40 60 cm SLK8 1 75 in x 17 in x 12 5 in 4 45 cm x 43 18 cm x 31 75 cm SLK16 3 5 in x 17 in x 11 25 in 8 89 cm x 43 17 cm x 28 58 cm Shipping Weight SLK1 6 lbs SLK8 11 lbs SLK16 13 lbs Painted aluminum sheet metal ...

Page 144: ...r Guide RJ 45 to DB9M Adapter Figure A 1 RJ 45 to DB9M Adapter for Serial Connection of SLP Remote Power Manager 76 5 65 5 QG QG 7 75 576 0 SLQ 1RWH GDSWHU LV FRQILJXUHG IRU XVH ZLWK D UROOHG VHULDO FDEOH DV VXSSOLHG ZLWK WKH 6 3 5HPRWH 3RZHU 0DQDJHU ...

Page 145: ...ring this network failure System Software Specialized RTOS Real Time OS Proprietary software with published open standard based interfaces System Requirements Web browser Microsoft Internet Explorer 6 with Java plug in JRE 1 4 0 Optional VNC viewer supports version 3 3 of RFB protocol An SMTP server required for email notification feature Telnet client required for serial port terminal server acce...

Page 146: ... by Lantronix could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiat...

Page 147: ...ert binary numbers to hexadecimal notation Conversion Table Hexadecimal digits have values ranging from 0 to F which are represented as 0 9 A for 10 B for 11 etc To convert a binary value for example 0100 1100 to a hexadecimal representation treat the upper and lower four bits separately to pro duce a two digit hexadecimal number in this case 4C Use the following table to convert values from binar...

Page 148: ...available on Windows operating systems For example 1 On the Windows Start menu click Programs Accessories Calculator 2 On the View menu select Scientific The scientific calculator displays 3 Click Bin Binary and type the number you want to convert Figure B 1 Scientific Calculator with Binary Values 4 Click Hex The hexadecimal value displays Figure B 2 Scientific Calculator with Hex Value ...

Page 149: ... network that a computer uses to access another network Home page The main page of the SLK web control interface The home page serves as the starting location for managing the SLK HTTPS HTTPS HTTP Secure Socket Layer uses a default port number of 443 80 for HTTP and automatically performs SSL negotiation that sends data in encrypted form that is web servers accessed through HTTPS have to be secure...

Page 150: ...that has been transferred over the SSL connection VNC OSD Hotkeys A customized set of preprogrammed escape sequences SNMP Short for Simple Network Management Protocol a set of protocols for managing complex networks SNMP works by sending mes sages called protocol data units PDUs to different parts of a net work SNMP compliant devices called agents store data about themselves in Management Informat...

Page 151: ...ship the replacement media to the customer In no event will Lantronix be responsible to the user in contract in tort including negligence strict liability or otherwise for any special indirect incidental or consequential damage or loss of equipment plant or power system cost of capital loss of profits or revenues cost of replacement power additional expenses in the use of existing software hardwar...

Page 152: ...SecureLinx SLK Remote KVM User Guide ...

Page 153: ...ace 5 1 VNC viewer 6 1 Web control interface 4 19 Configurations 2 4 connecting to different switches 2 5 connecting to the same network and switch as the server 2 4 using multiple servers 2 5 Connecting devices 3 13 KVM switches 3 16 local console 3 13 monitors keyboards and mice 3 13 serial devices 3 16 to a power source 3 16 to the network 3 16 Controlling hosts 4 9 Copyright information Web co...

Page 154: ...ral troubleshooting 7 2 H Hardware description 3 3 SLK1 3 3 SLK16 3 7 SLK8 3 4 Hardware specifications A 1 Hosts controlling 4 9 viewing 4 12 I Information activities Web control interface 4 44 Installation connecting a local console 3 13 connecting devices 3 13 connecting KVM switches 3 16 connecting monitors keyboards and mice 3 13 connecting serial devices 3 16 connecting to a power source 3 16...

Page 155: ...tion screen 6 2 Local user control On Screen Display interface 5 18 Web control interface 4 39 Logging into the On Screen Display interface 5 2 M Master account password 4 23 Models 2 2 Monitoring your configuration 4 35 Mouse adjustments 3 11 Mouse troubleshooting 7 5 Multiple server configurations 2 5 N Navigating through the On Screen Display interface 5 3 Network configuration Web control inte...

Page 156: ...2 user administration 5 15 Virtual Network Computing 5 20 Operation activities Web control interface 4 8 Optimizing video 3 11 P Power control Web control interface 4 13 Power source connection 3 16 PPP On Screen Display interface 5 7 Web control interface 4 21 Preparing target servers 3 10 Q Quick Start instructions 1 1 R Rack mounting 3 10 redefining 9 1 S Security 8 3 On Screen Display interfac...

Page 157: ...dels 2 2 quick start 1 1 rack mounting 3 10 SLK1 hardware description 3 3 SLK16 hardware description 3 7 SLK8 hardware description 3 4 SNMP On Screen Display interface 5 11 Web control interface 4 43 Software specifications A 5 Specifications hardware A 1 software A 5 Starting a Web control interface session 4 2 Syslog On Screen Display interface 5 12 Web control interface 4 41 T Target servers mo...

Page 158: ...een Display 5 20 VNC Web control interface 4 39 VNC viewer accessing target servers 6 1 overview 6 1 VNC OSD Hotkeys 9 1 W Web control interface browse menu tree 4 46 capture settings 4 49 components 4 4 configuration activities 4 19 configuring serial ports 4 37 controlling hosts 4 9 copyright information 4 50 date and time 4 41 Debug 4 18 event log 4 16 flash file system 4 17 full menu tree 4 45...

Page 159: ...er Guide Index 7 overview 4 1 power control 4 13 PPP 4 21 security 4 29 SNMP 4 43 starting a session 4 2 Syslog 4 41 user accounts 4 23 user activity functions 4 14 version 4 48 view connections 4 47 viewing hosts 4 12 VNC settings 4 39 ...

Page 160: ...Index Index 8 SecureLinx SLK Remote KVM ...

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