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Lantronix
LSS2200-8P Install Guide
43
Device Label and Box Label
The labels can provide information to help the Tech Support Engineer:
Device Label
Box Label
Record Device and System Information
After performing the troubleshooting steps and before contacting us, please record the following information to
help the Tech Support specialist resolve any issues.
1. Select the
System
>
System Info
menu path. From the CLI, use the
show
commands needed to gather the
information below or as requested by the Tech Support Specialist.
2. Model Name: _______________________ Power Supply(ies): _______________________________
Hardware Version: ___________________ Mechanical Version: _______________________________
Firmware Version: ____________________ System Date: ______________________________________
3. Record the
LED
Status: ________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
4. Provide additional information to your Tech Support Specialist. See the “Troubleshooting” section above.
Your Lantronix service contract number: _________________________________________________________
Describe the failure: ________________________________________________________________________
_________________________________________________________________________________________