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Subject Symptom TSB
# Cause
Solution
"Cannot
detect size
of the
original"
Start is pressed
while the
machine is still in
energy saver
mode
Firmware
History
The machine
does not
have a
standby
mode
1.
Update the System firmware to
version 2.09 or newer.
2.
Set SP5101-104 to a value of
"1".
3.
Set SP5101-004 to "More than
60 seconds."
"Scanner is
in use by
another
function"
When
continuously
using the scan
function on a
device with
Streamline NX or
GS-NX
Firmware
History
Java VM v11
for eDC
firmware
Install version 11.15.01 or newer.
Java VM v11
Update Tool
