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Landis+Gyr 3 SMETS2 User Manual Download Page 135

Measures in the event of faults 

  Issue 1.2 

135/143 

D000058620 en a 

– E470 Series 3 SMETS2 100 mm – ZCX310 – User Manual and Functional Description 

© Gyr 

26 

Measures in the event of faults 

26.1  Operating faults 

If the LCD window is illegible or the data readout does not function, the 
following points should be checked. 

Is the mains voltage present? 

– Are the preliminary fuses intact? 

Has the minimum or maximum recommended ambient temperature been 
exceeded? 

Is the LCD window clear of all debris? 

– Not misted over, painted over or 

soiled in any way. 

If none of the above are causing the fault the meter should be 
disconnected, replaced if required and returned to the supplier triage 
centre. 

26.2  Disconnecting the meter 

 

 

Remove preliminary fuses before continuing

 

The connecting conductors should not be Live when removing the meter. 
Electrically Live parts are a life-threatening hazard. Preliminary fuses 
should be removed and kept in a safe place until all work is complete, 
where they cannot be replaced by anyone unnoticed. 

 
Proceed as follows: 

 

Remove the company seals on the terminal cover (if fitted). 

 

Release the terminal cover screws and remove terminal cover. 

 

Check with a suitable voltage testing device that the phase 
connections are not live. If they are live then remove the preliminary 
fuses and keep in a safe place until all work is complete, where they 
cannot be replaced by anyone unnoticed. 

 

Remove the signal inputs and outputs by releasing the auxiliary 
terminal screws. 

 

Remove the phase connections by releasing the main terminal screws. 

26.3  Triage 

Smart meters can be returned for many reasons including damage, a failed 
installation or errors in the installation process to the energy supplier triage 
centre. The steps detailed below should be performed to determine the 
correct actions for returned meters: 

Inspection: 

 

Inspect the outer casework of the for signs of damage, loose 
casework, missing parts and terminal and case fixtures.  

 

Tighten the terminal screws and terminal cover screw.  Shake the 
meter gently to determine whether any components or items are loose 
inside the meter. 

 

Inspect the terminal entry apertures for signs of damage.  

 

Check the meter main cover seals are intact, if these are damaged or 
removed it could indicate a tamper attempt.  

Summary of Contents for 3 SMETS2

Page 1: ...IEC MID ZCX310 E470 Series 3 SMETS2 100 mm User Manual and Functional Description ISSUE 1 2 Date 02 05 2018 File name D000058620 E470 Series3 SMETS2 User Manual and Functional Description ISSUE 1_2 Landis Gyr D000058620 en a ...

Page 2: ... the information contained within this document are presented in good faith and believed to be correct Landis Gyr including its affiliates agents and employees disclaim any and all liability for any s inaccuracies or incompleteness relating to the product Landis Gyr makes no warranty representation or guarantee regarding the performance quality durability or suitability of the products for any par...

Page 3: ...nt mode 18 3 8 Load limiting 18 3 9 Customer privacy PIN 19 3 10 Non Disablement calendar 19 3 11 Rolling register displays 19 3 12 Boost function 19 3 13 Remote commands 19 3 14 Environmental performance 20 3 14 1 General environment 20 3 14 2 Temperature and humidity 20 3 14 3 Mechanical strength of meter case 20 4 Physical description 21 4 1 Meter construction 21 4 2 Intimate communications hub...

Page 4: ...it in use active non disablement period 38 5 5 Debt management displays 39 5 5 1 Payment based debt displays 39 5 5 2 Time based debt displays 39 6 Installation and Commissioning 41 6 1 Before installation 41 6 2 Mounting the meter 42 6 3 Connecting the meter 43 6 3 1 Connecting the phase and neutral connection wires 43 6 3 2 Connecting a separate auxiliary load control switch 44 6 3 3 Connecting ...

Page 5: ...um Meter Balance 76 11 Supply control switch 77 11 1 Overview 77 11 2 Supply control switch states 78 11 3 Reconnection procedure 79 11 3 1 Normal reconnection process Credit mode 79 11 3 2 PIN protected reconnection process Credit mode 79 11 3 3 Reconnection when in prepayment mode 80 11 4 Load limit restoration period 80 12 Customer privacy PIN 81 12 1 PIN entry dialogue 82 12 2 PIN edit dialogu...

Page 6: ...Cancel boost period 108 15 8 6 Extending the boost period 108 15 9 Customer menu 109 15 9 1 Manage PIN 110 15 9 2 View event log 111 15 9 3 View power log 111 15 9 4 Manage ALCS 111 15 9 5 Join HAN 111 15 10Rolling display list 111 15 11Reconnect supply load switch 112 15 12Emergency credit and add credit dialogue 112 15 12 1 Emergency credit activation 112 15 12 2 Add credit 113 15 12 3 Invalid a...

Page 7: ...5 19 4 Displaying security log entries 126 20 Instantaneous values 127 21 Profiles 128 21 1 Overview 128 21 2 Structure 128 22 Events and alerts 129 22 1 Event logs 129 22 2 Alerts 129 23 Power up power down procedure 130 23 1 Power down PD 130 23 1 1 Bridging time 130 23 1 2 Power down procedure 130 23 2 Power up PU 131 23 2 1 Hardware Initialisation 131 23 2 2 Power up procedure 131 23 2 3 Enabl...

Page 8: ...ning operation maintenance decommissioning and disposal of the meters The meters record four quadrant energy consumption in single phase two wire networks For this purpose they are directly installed in the supply line by the energy supply company and provide readings for energy charging and other purposes The meter is intended for installation by qualified personnel The meter conforms to British ...

Page 9: ... avoiding the danger 1 2 Responsibilities The owner of the meters usually the utility company is responsible for assuring that all persons engaged in working with meters Have read and understood the relevant sections of the user manual Are appropriately qualified for the work to be performed Strictly observe the safety regulations laid down in section 1 4 and the operating instructions as specifie...

Page 10: ... shall take precedence over these regulations in the event of a conflict Only technically quali fied and appropriately trained personnel are authorised to install the meters Only appropriate tools shall be used for the job This means e g that the screwdriver must be of the correct size for the screws and the handle of the screwdriver must be insulated The meters must be held securely during instal...

Page 11: ...art Metering Equipment Technical Specifications SMETS2 Section 5 Electricity Smart Metering Equipment Technical Specifications Part A Single Element Electricity Metering Equipment Part D Auxiliary Load Control Switch Part E Boost function The E470 meter also satisfies the Great Britain Companion Specification GBCS as specified in SMETS2 The E470 meter meets the Commercial Product Assurance CPA com...

Page 12: ...nternal relay which is controlled by time of use switches and may be used to control an auxiliary load control switch ALCS The meter features multiple import rate energy registers and one total export energy register The meter may be configured with time of use tariffs up to 48 rates individual block tariffs up to 4 blocks or combinations of the two up to 8 time of use rates each with up to 4 bloc...

Page 13: ...racters 7 digits for showing register values In Service Test IST mode shows 2 dp Indication of units currency signal strength energy direction and supply status LED Pulsing red LED indicating measured energy Continuous illumination indicating anti creep Clock Quartz crystal synchronized real time clock Maximum deviation 6ppm Battery back up Measurement Four quadrant measurement 1 phase 2 wire sing...

Page 14: ...circuit single phase Build option S SMETS Connection type 3 Direct connection 100 A Accuracy class 10 Combined meter active energy class 1 IEC B MID reactive energy class 2 IEC A MID System interface H Intimate hub SMETS2 firmware User interface U0 U1 No optical interface Optical interface Local interface L0 L2 No local interface ZigBee Supply control switch D1 1 pole supply control switch live on...

Page 15: ...t R varh R varh Reactive energy per quadrant Reactive inductive import and export energy Ri QI and Ri QIII varh Reactive capacitive import and export energy Rc QII and Rc QIV varh Apparent energy import and export VA VA The meter monitors the following instantaneous values Phase voltage U V Phase current I A Network frequency fn Hz Active power P W Reactive power Q VAr Apparent power S VA 3 5 Cloc...

Page 16: ... time UTC in the UK When communicating with the meter the date and time is shown set as normal time Time and date is always shown as local time on the display incorporating DST time shift The following formats are supported day dd month mm year yy on LCD e g 10 01 07 hour hh minute mm second ss e g 12 30 55 Only 24 h format is supported for time Midnight is shown as 00 00 Other time information su...

Page 17: ...ain unchanged 3 6 Battery backup A leak resistant battery provides back up power for the calendar clock The battery is rated to provide sufficient capacity for the life of the meter without the need for replacement Battery life is dependent on the following main factors Normal Current drain from the clock circuit Loss of capacity due to internal resistance of cell Loss due to temperature Effective...

Page 18: ...yment displays or PIN entry to view displays will be initiated after the first button process The meter is either configured to be in this mode as a factory default or it is commanded to enter this mode by a GBCS message Note the standard factory default configuration is for the meter to be set to Credit Mode when it leaves the factory For more detailed information see section 15 Prepayment mode 3...

Page 19: ...d of 30 seconds with no button presses the display reverts to the default display Some registers can only be viewed in certain modes of operation If a customer privacy PIN is enabled then displays in the rolling register sequence that are considered personal data will not be shown they will be skipped unless the correct customer privacy PIN value has been entered at the beginning of the session 3 ...

Page 20: ...er has been designed to pass spring hammer testing in accordance with BS EN 50470 1 2006 clause 5 2 2 1 under the following conditions Meter mounted in its normal working position Spring hammer acting on the outer surfaces of the meter case and on the terminal cover with a kinetic energy of 0 2 J 0 2 J The meter has been designed to pass shock testing in accordance with BS EN 50470 1 2006 clause 5...

Page 21: ...f the meter the meter faceplate area comprises the user interface with the LCD display the metrology LED and the display buttons A and B The lower part of the meter the terminal area includes the main electric ity ingress and egress terminals in addition to auxiliary connections and is protected by a removable terminal cover 1 2 3 4 5 6 7 8 9 10 Figure 1 Front view of meter 1 Intimate communicatio...

Page 22: ... This is secured using a one time tamper resistant screw and must be employed if the communications hub is not fitted due to the presence of dangerous voltage levels on the ICH interface For SMETS2 operation the ICHI provides power to an intimate communi cations hub in accordance with the ICHI specification promulgated by DCC Note that power line communications PLC is not used in this model Figure...

Page 23: ...shows an example layout 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Figure 4 Example Faceplate information markings 1 Manufacturer 2 CE conformity symbol 3 Year of manufacture 4 Operating temperature range 5 Approval number 6 Manufacturer s address 7 Serial number and barcode 8 Manufacturing number QR code 9 Type circuit symbol single phase two wire network 10 Double protective insulation symb...

Page 24: ... IEC Class 1 The pulse length is set to 20 ms By default the metrology LED indicates active energy Below starting current the metrology LED is permanently lit to indicate that the meter is in an anti creep status and the registers do not increment The LED remains lit until the meter current is increased in a forward direction beyond the starting current 4 6 LCD display The E470 meter features a cu...

Page 25: ... display messages are defined using these characters full ASCII set from 0x20 through to 0x7F plus special characters The following figures and characters can be shown Unknown characters are shown as space Hex Dec ASCII LCD Hex Dec ASCII LCD 20 32 space 30 48 0 31 49 1 32 50 2 33 51 3 34 52 4 35 53 5 36 54 6 37 55 7 38 56 8 39 57 9 41 65 A 61 97 a 42 66 B 62 98 b 43 67 C 63 99 c 44 68 D 64 100 d 4...

Page 26: ...n Hex Dec ASCII LCD Hex Dec ASCII LCD 4B 75 K 6B 107 k 4C 76 L 6C 108 l 4D 77 M 6D 109 m 4E 78 N 6E 110 n 4F 79 O 6F 111 o 50 80 P 70 112 p 51 81 Q 71 113 q 52 82 R 72 114 r 53 83 S 73 115 s 54 84 T 74 116 t 55 85 U 75 117 u 56 86 V 76 118 v 57 87 W 77 119 w 58 88 X 78 120 x 59 89 Y 79 121 Y 5A 90 Z 7A 122 z Table 4 Display Character Set ...

Page 27: ...e used in the meter display Standard ASCII Characters Special Characters Hex Dec ASCII LCD Hex Dec ASCII LCD 21 33 7F 127 All segments 23 35 A3 163 25 37 BA 186 Antenna 28 40 E2 226 Quadrant 1 29 41 E3 227 Quadrant 2 2A 42 E4 228 Quadrant 3 2B 43 E5 229 Quadrant 4 2D 45 F7 247 Down arrow 2F 47 F8 248 Up arrow 3D 61 F9 249 Right arrow 3F 63 FA 250 Left arrow 40 64 Table 5 Display standard and speci...

Page 28: ...ter breaking any protective seal that may have been applied It includes the main electricity Supply Lsupply Nsupply and Load Lload Nload terminals in addition to auxiliary connections S1 S2 1 2 Figure 6 Front view of meter with removed terminal cover 1 Auxiliary load control switch relay output S1 and S2 2 Terminal connections The terminals have the following designations S1 S2 Lsupply Lload Nload...

Page 29: ... The ALCS relay output is located at the right side of the meter directly above the main connection terminals see Figure 6 This output is a single pole voltage free non latching relay rated at 230 V 2 A at unity and 0 5 pf The relay can be controlled by the following sources ALCS calendar time of use using scripts in the independently controlled scheduler GBCS messages sent from outside the meter ...

Page 30: ... as Height 98 1mm not including ICH interface 121 0mm including ICH interface Width 130 3mm Depth 68 3mm Weight 1 kg Figure 10 displays details all the key dimensions of the meter Figure 10 Meter Dimensions 4 7 4 Auxiliary cable strain relief method To avoid unnecessary strain and possible damage to the auxiliary connector it is recommended that a strain relief solution is added as illustrated bel...

Page 31: ...Physical description Issue 1 2 31 143 D000058620 en a E470 Series 3 SMETS2 100 mm ZCX310 User Manual and Functional Description Landis Gyr Figure 11 Auxiliary cable strain relief ...

Page 32: ...r displays Rate register displays Instantaneous value displays 5 2 1 Time displays The meter supports the following time and date displays which always display local time D a t e 0 1 0 1 1 0 The date is shown in the value field in format DD MM YY T i m e 0 0 0 0 0 0 The time is shown in the value field in format HH MM SS 5 2 2 Total registers The following is a list of display formats for total en...

Page 33: ...energy quadrant 3 export inductive T o t a l c a p Q 4 kvarh 0 0 0 0 0 Total reactive energy quadrant 4 export capacitive T o t a l R e a I m p o r t kvarh 0 0 0 0 0 import Total reactive import energy kvarh T o t a l R e a E x p o r t kvarh 0 0 0 0 0 export Total reactive export energy kvarh T o t a l A p p I m p o r t kVAh 0 0 0 0 0 Total apparent import energy kVah VA QI QIV T o t a l A p p E x...

Page 34: ...tantaneous Active Power kW P o w e r R e a c t i v e kV ar x x x x x x x Instantaneous Reactive Power kvar P o w e r A P P A R E N T kVA x x x x Instantaneous Apparent Power kVA P o w e r F a c t o r x x x x x x x Power Factor V o l t a g e V x x x x x x x Voltage V C u r r e n t A x x x x x x x Current A F r e q u e n c y Hz x x x x x x x Mains Frequency Hz C r e d i t M o d e B a l x x x Meter B...

Page 35: ...h a r g e x x x Standing charge pounds and pence 5 3 Credit mode status displays The following section details the displays that can be seen in the varying status that are supported when in credit mode of operation 5 3 1 Credit mode balance Meter in credit mode Supply On Credit meter balance shown C r e d i t M o d e B a l 0 0 0 import Credit mode balance 5 3 2 Supply armed ready for reconnection ...

Page 36: ...armed L o a d L i m i t import P r e s s B When load limit is exceeded the supply control switch box symbol flashes 5 4 Prepayment displays The following section details the supported prepayment displays and the various scenarios that define the operation of the meter 5 4 1 Remaining credit B a l a n c e 2 7 0 6 5 4 2 Credit low The meter can show when the remaining credit has fallen below the low...

Page 37: ...ser has confirmed to accept emergency credit but the meter balance has not fallen below the activation point the meter will display an alternating message between the accepted screen and the remaining credit screen C r e d i t 0 1 5 7 E m C r A c c e p t e d 0 5 0 0 Emergency credit accepted but not in use 5 4 7 Emergency credit accepted and in use Once the meter has begun to use emergency credit ...

Page 38: ... e m a i n i n g 0 0 0 0 Emergency credit exhausted 5 4 10 Prepayment displays with active non disablement Where the meter is in a non disablement period the meter will display the character F for the duration of the non disablement period The prepayment displays will operate in the same manner as described above Examples of these can be seen below C r e d i t F x x x x Remaining credit active non...

Page 39: ...will be collected from each top up that will be performed detailed as a percentage per payment D E B T 3 P E R P M N T 1 0 Debt collection percentage per payment 5 5 1 3 Maximum debt collection per week The meter will detail the maximum amount of debt that it will be able to collect per week from payment top ups received D E B T 3 M A X P E R W K 5 0 0 0 Maximum debt collection per week 5 5 1 4 De...

Page 40: ...llected at each interval D E B T 1 1 4 4 0 m i n 0 0 4 0 Debt collection period One hour or one day 5 5 2 3 Debt collection not configured The meter will display a not configured notification if it has not been set up to collect a time based debt D E B T 1 N O T C O N F I G 0 0 0 0 Debt collection not configured 5 5 2 4 Debt amount paid The meter will detail the total amount of debt that has been ...

Page 41: ...y cannot be replaced by anyone unnoticed Risks of not covering the intimate communications hub interface If the meter is supplied without a manufacturer supplied intimate communications hub interface ICHI cover there are potential safety risks of installing the product and not fitting a cover including accidental contact with an energy source Such a product should not be installed without an appro...

Page 42: ...ounting the meter 2 Define the desired form of fixing 3 Remove the main fuses and keep them in a safe place until installation is completed Ensure the connecting wires are NOT live and check this using a phase tester or universal measuring instrument 4 Mark the three fixing points see the illustration below on the mounting surface Horizontal base of location points 105 mm Height of suspension poin...

Page 43: ...ing wires in the relevant terminals see con nection diagram Figure 8 and tighten the terminal screws firmly torque max 3 Nm Do not overtighten the terminal screws For wires with small conductor cross sections 6 mm2 the con necting line must be placed carefully in the middle of the terminal so that it cannot move sideways when tightening the terminal screws When tightening ensure that the connectin...

Page 44: ...already done remove the break out points from the terminal cover to allow the cover to be reapplied without damaging the cable s 3 Unscrew the two screws within the ALCS terminal connection 4 Place each wire into an associated terminal as shown in Figure 14 5 Ensuring the cable is correctly positioned tighten up each terminal screw with a screwdriver until tight torque 0 6 0 5 Nm 6 Ensure that the...

Page 45: ... meter body 3 Slide the communication hub along the guides positioned on top of the meter to ensure that the two connection points are met 4 Continue to move the communications module towards the back of the meter until no further movement is possible 5 Securely tighten but do not overtighten the communication hub fixing screw following any guidance or instructions provided by the supplier of the ...

Page 46: ...p in credit mode and the default display is initialised as shown below R a t e X X A c t I m p 0 0 0 0 0 import kWh Active import display 4 The communications hub is also powered and joins WAN The address mappings are recorded on DCC system 5 Utility sends command CCS01 Add Device to CHF Device Log to the communications hub to allow the meter to join the HAN This command must contain the meter s M...

Page 47: ...h point A combination of indications on the meter display and additional cues on the engineers field hand held devices will provide updates on progress throughout the installation process This document also describes how the installation engineer can validate that a meter has been properly commissioned and configured after the process has been completed 6 5 1 1 HAN Join Commissioning Steps Step nu...

Page 48: ...ises its clock with the comms hub it will notify the Supplier systems via an I0 response SR8 1 1 I0 Response R a t e X X A c t I m p 0 0 0 0 0 import kWh On successfully processing of SR8 1 1 the meter is commissioned and is capable of being configured with Supplier Premise and Customer specific data via a series of commands issued as Service Requests from the Supplier systems 1 Display and alerts...

Page 49: ...ormat HH MM SS 6 The meter sends a commissioning confirmation to the data service provider and to the network operator 7 The utility sends a command to configure the meter e g for tariffs alert thresholds 6 5 2 Option 2 Manual HAN Join Commissioning Process It is recommended that the automatic process as described in Section 6 5 1 is used to join the meter to the HAN and commission the device In t...

Page 50: ...tems This is not necessary for commissioning This will only be offered if a PIN has previously been set E n t e r P I N A N o B Y e s 5 Press A Credit mode status display C r e d i t M o d e B a l 0 0 0 import import 6 Hold B Customer Menu Manage PIN dialogue M a n a g e P I N A N o B Y e s 7 Press A View event Log E v e n t s L o g A N o B Y e s 8 Press A View power log P o w e r L o g A N o B Y ...

Page 51: ...urn to the Customer Menu Manage PIN dialogue M a n a g e P I N A N o B Y e s 17 Wait 30 seconds Wait for 30 seconds to return to the default Credit mode display R a t e X X A c t I m p 0 0 0 0 0 import kWh 18 Meter Notifies Supplier Systems of Successful Join When the meter joins the HAN it notifies the Supplier systems via an I0 Response Join Success R a t e X X A c t I m p 0 0 0 0 0 import kWh 1...

Page 52: ...omer Menu on the meter or by accessing the Service Menu requires removal of terminal cover seal Both methods are described below 6 5 4 1 Commissioned Check via Customer Menu Note that the following sequence does not include any dialogues associated with entering the Privacy PIN on the meter as it is assumed that the privacy pin will not have been set immediately following device installation and c...

Page 53: ... successfully synchronised clocks with the comms hub H A N J o i n O K c 6 Meter returns to top of Customer Menu After 3 seconds the meter will return to the top of the Customer Menu to show the first item which is Manage PIN M a n a g e P I N A N o B Y e s 7 Exit Customer Menu Scroll through the customer menu using button A until the Exit Menu option is reached and press button B to leave the cus...

Page 54: ... successfully synchronised clocks with the comms hub H A N L e f t O K c 6 Meter returns to top of Service Menu After 3 seconds the meter will return to the top of the Customer Menu to show the first item which is IST I S T A N o B Y e s 7 Exit Service Mode The meter will automatically timeout and return to the total active import display after 5 minutes T o t a l A c t I m p o r t 0 0 0 0 0 kWh 6...

Page 55: ...applied A c t v T a r i f f P r i c e 0 0 0 import import 6 5 4 4 MPAN Check Note that the following sequence does not include any dialogues associated with entering the Privacy PIN on the meter as it is assumed that the privacy pin will not have been set immediately following device installation and commissioning The all test display has also been omitted although it may be shown depending on the...

Page 56: ...n the meter R a t e X X A c t I m p 0 0 0 0 0 import kWh 2 Navigate to the Credit Mode Status display Press button A briefly 2 s To access the credit mode status display example shown C r e d i t M o d e B a l 0 0 0 import import 3 Access rolling register display list From the status display Press and hold Button A for 2 seconds to access the rolling register display list Then press button A sever...

Page 57: ...y of other devices connected to the meter Rejection of commands other than those specified by GBCS Integrity of meter firmware Logging of any security related events in a protected security log Cryptographic protection of commands responses and alerts sent to and from the meter using public key encryption including unique keys for each meter Role based access control for restricting authorisation ...

Page 58: ...ss etc 7 2 1 Sealing The meter sealing points are shown in Figure 1 in section 4 Physical description 7 2 2 Fraud detection The meter supports the following fraud detection features Detection of terminal cover removal Detection of main cover removal Detection of strong DC magnetic field If a terminal cover removal main cover removal or strong magnetic field is detected the corresponding event is t...

Page 59: ...over to enable the Service Menu The security log can also be read by the remote parties using GBCS com mand ECS35b Read ESME Security Log The security log is protected against deletion and filtering out of security events 7 5 Communication with other devices The meter is fitted with an internal ZigBee communication module for the transmission and receipt of data to and from the separate communicat...

Page 60: ...N as part of an Add Credit command it is determined that the meter is not the intended recipient of the UTRN then a UTRN not for this Device event is triggered and stored in the security log 7 8 Security credentials The meter uses a combination of public private keys certificates and identification numbers to ensure the security of the smart meter system The security credentials of the meters will...

Page 61: ... total registers Data selection 2 average demand registers running integration period 2 average demand registers last integration period Profile Data Log Daily Read Log Billing Data Log Display Readouts 48 TOU energy registers 10 energy total registers 10 energy total registers 32 8x4 TOU Block energy registers Rate control Tariff mode control Block control ME1 to ME12 Figure 15 Energy register ov...

Page 62: ... both import and export Combined totals are also provided in some cases All the registers are updated with values from the measurement system at a maximum of once per second All registers contain cumulative values in Wh VArh or VAh The representation is settable per energy registers group in Wh VArh VAh or in kWh kvarh kVAh with up to 3 decimal places The total energy registers can be stored in pr...

Page 63: ...xport power and maximum demand for active import power with a configurable time window If T is the period and E the energy consumed during this period then the demand at the end of the period should be D E 3600 T T in seconds E in Wh D in Watts The demand register associated to the maximum demand configurable time object runs in background all the time However the maximum is updated only during a ...

Page 64: ...ies active or reactive bidirectional 4Q reactive energy Voltage inscription on faceplate 230 V Current inscription on faceplate 1 20 100 A Terminal cover screws Posi drive combi 9 3 Default software configuration The E470 SMETS2 meter has the following default software configuration Configuration item Description Default configuration Unit Type Remotely configurable via DCC Display Settings Decima...

Page 65: ...d per unit of time on the meter credit and prepayment mode 0 00 currency per unit time Yes Season Profile The season table allows definition of up to 4 seasons It defines for each season the week profile to be used during that part of the year Single season across the year OCTET STRING defining up to 4 seasons and associated week tables Yes Week Profile The week table defines which Day Profile to ...

Page 66: ...hould be used during up to 20 Special Days Array of Zero Entries no special days defined for the tariff Non Disablement calendar Dates including wildcards day profile identifier Yes Debt Recovery per Payment The percentage of a payment to be recovered against debt when operating Payment based Debt Recovery in Prepayment Mode 0 Yes Debt Recovery Rate Cap The maximum amount in currency units per uni...

Page 67: ...er the Supply has been Armed following a Load Limiting Event before the supply is Enabled by the meter 31536000 Seconds Yes Load Limit Supply State The setting which controls the state of the Supply in the case of load limiting occurring being Disabled or unchanged unchanged disabled unchanged Yes Alert Settings Alerts Configuration Settings Settings to control whether to generate and send an aler...

Page 68: ...ld The RMS voltage above which a swell condition is reported 265 Volts Yes Maximum Demand Configurable Time Period A single time period of up to 24 hours comprising a number of half hour periods commencing at the start of minutes 00 and 30 in each hour during which recording to the Maximum Demand Configurable Time Active Power Import Value is active 16 00 20 00 Time period Yes ALCS HCALCS Settings...

Page 69: ...f the supplier blank Text Yes Customer Identification Number A number issued to the ESME for display on the User Interface blank number Yes Device Log The Security Credentials for each of the Type 1 Devices and Type 2 Devices with which meter can establish Communications Links empty Security credentials Yes Meter Point Administration Number MPAN The reference numbers identifying an electricity met...

Page 70: ...t if not already released or purchase a credit top up sufficient to restore the meter balance to at least zero see accumulated debt register and OWED register ARM The supply control switch is open The meter has received sufficient credit via top up or release of emergency credit to restore the meter balance to at least zero The meter will show an icon to denote that reconnection is possible The cu...

Page 71: ...hannels and will generally be delivered to the meter using the secure WAN and HAN networks In the event of HAN or WAN outage preventing the top up from being automatically received by the meter the user may enter the top up code 20 digits directly into the meter using the two push buttons Top ups that have been accepted by the meter previously will not be accepted a second time An event will be lo...

Page 72: ...longer t 2 s 30 second timeout from last button press returns display to Total active import display Rolling display list items and sequence defined by meter configuration UTRN entry locked for 1 hr yes UTRN entry locked no yes To prepayment mode status display A A Figure 17 Manual entry of a credit top up code 10 5 1 Emergency credit Emergency credit is a short term loan that the meter can offer ...

Page 73: ...e meter balance more negative Table 6 Meter credit deduction example 10 5 3 Non Disablement calendar The non disablement calendar is a set of defined periods of time where the meter will not open the supply control switch if credit runs out Note that if a meter has its supply control switch opened when the non disablement period begins it will not be possible to close the supply control switch wit...

Page 74: ...ameters To configure a complete non disablement switching parameters a new set of future switching tables must be created along with the following data Future schedule Table for non disablement Future Special Day for non disablement Future Dated command for non disablement schedule Future Dated command for Special day for non disablement Table 10 6 Debt management The meter supports two methods of...

Page 75: ...cted is more than the total amount remaining then only the amount remaining will be deducted from the top up Note Payment based debt collection is not controlled by the suspend debt emergency or the suspend debt disabled flags 10 6 2 Time based debt collection A time based debt charge is made on a regular time basis The time period and the charge to be applied can be configured at any time Two tim...

Page 76: ...redit then either Debt collection will continue standing charge and time based debt shall continue to be deducted from then meter balance i e added to the OWED register or Time based debt collection is halted standing charge shall continue to be deducted from the meter balance i e added to the OWED register 10 6 5 Maximum Meter Balance The Maximum Meter Balance is a threshold in Currency Units abo...

Page 77: ...t and reconnected when prepaid credit is topped up a load limiting supply control switch where supply can be disconnected if the consumer exceeds the load limit power threshold Active power threshold in kW Reconnection can be maintained by ensuring that consumer usage is below the disablement threshold No overcurrent protection automatic disconnection The supply control switch is not equipped with...

Page 78: ...ay a square and a cross to indicate whether the premises are connected or not see picture below Supply control switch symbol Premises connected Only the square is turned on dotted line indicates flashing box Premises connected but load limiting threshold exceeded The square is flashing to indicate load limit threshold has been exceeded but supply is still connected dotted line indicates flashing b...

Page 79: ...lay All segments of the LCD are lit display check Pence Cents import export 2 Press button A briefly 2 s from the all segment display The Credit mode status display will be shown C R P r e s s B f o r E l e c import import 3 Press button B briefly 2 s from the credit status screen The Enable Supply display will be shown E n a b l e s u p p l y B y e s A n o 4 Press and hold button B longer 2 s The...

Page 80: ... o r E l e c import import 5 Press and hold button B longer 2 s E n a b l e s u p p l y B y e s A n o 6 The customer premises are reconnected by switching on the supply control switch A reconnect message appears S u p p l y e n a b l e d import import 11 3 3 Reconnection when in prepayment mode The processes described above are also applicable when the meter is in prepayment mode of operation The ...

Page 81: ...y and pressing buttons A and B If the customer privacy PIN is enabled then the meter will offer the PIN entry dialogue see section 12 1 when the display check is activated by briefly pressing button A and then button A is pressed briefly again The user may then enter the PIN or not as they choose If the correct PIN is entered then all applicable displays will be available to the user If an incorre...

Page 82: ...nter PIN Is PIN enabled yes no B B Enter PIN A ignore B yes Enter PIN xxxx Wrong PIN entered message PIN valid no yes A A Display Unlocked PIN verified display 3 seconds 3 seconds Credit Mode status display B B Press button briefly t 2 s Press button longer t 2 s A A Increments highlighted digit 0 9 Enter PIN xxxx B B Enter PIN xxxx Enter PIN xxxx To submit pin for validation Moves to next digit D...

Page 83: ...B 2 s The PIN edit dialogue structure is shown in Figure 21 as follows Manage Pin A no B yes Customer menu PIN enabled B B Enable PIN A no B yes no Enter PIN xxxx PIN correct Yes Disable A Change B Clear and disable PIN PIN Disabled yes Enter PIN Confirm PIN PIN match Save and enable PIN PIN Enabled B B yes no 3 seconds B B B B B B PINs do not match 3 seconds B B Enter PIN A no B yes Incorrect PIN...

Page 84: ...s display by pressing and holding button A If the customer privacy PIN is not enabled then all the rolling registers available to the meter per its mode in Table 9 Unlocked column may be viewed If the customer privacy PIN is enabled and the user enters the PIN cor rectly then all the rolling registers available to the meter per its mode in Table 9 Unlocked column may be viewed If the customer priv...

Page 85: ...nt Local Date 2 2 3 3 N Supplier Contact Details 3 7 4 21 N Current Price kWh 4 6 Y Event Log N Power Event Log N Prepayment Last 5 vends 5 Y Active Firmware Version 6 12 25 N Approved MID CRC Required for WELMEC 7 13 26 N Calculated CRC Required for WELMEC 8 14 27 N Active energy A A Combined Total 9 15 28 N Active energy A A Combined Total 10 16 29 N Reactive energy import R QI QII Total 11 17 3...

Page 86: ...Manual and Functional Description Display items Order of credit mode displays Order of prepayment mode displays PIN protected Locked Unlocked Locked Unlocked Power Factor 21 27 40 N Mains Frequency 22 28 41 N Instantaneous Power 23 29 42 N Reactive Power kVar 24 30 43 N Table 9 Rolling register listings ...

Page 87: ... button A NOTE that access can also be PIN protected The display will show the status of the meter see section 14 7 Boost menu The boost menu is accessed via a short press of the B button when viewing the total active import display see section 14 8 Customer menu The customer menu is accessed via a long press of the B button when viewing the credit status display The customer menu contains the fol...

Page 88: ...0 second timeout from last button press returns display to Total active import display Customer menu B B timeout last A A Rolling display list items and sequence defined by meter configuration Enable supply B yes A no A A Supply enabled B B 3 seconds A A timeout B B Exit no Boost Dialogue B B timeout exit Figure 22 Credit mode display and navigation structure 14 3 Default display The default displ...

Page 89: ...tion for the following registers TOU Registers Block Counters TOU Block Registers Pressing and holding the B button will direct the user to the Tariff registers The first display shown is the Tariff TOU register pressing the A button will display the details of the configured registers continuing to press the A button will direct the user to the Tariff Block counters again using the A button to sc...

Page 90: ... list 14 6 PIN entry If PIN entry has been enabled then after selecting the A button on the all segment display the user is taken to the PIN entry screen From the PIN entry screen the user is required to enter a pre entered 4 digit code The pin is entered using the A and B buttons The A button is used to increment the numbers through 0 9 The B button moves to the next digit Holding the B button fo...

Page 91: ... Moves to next digit Display locked PIN entry dialogue 30 second timeout from last button press returns display to Total active import display PIN already entered this session no yes Figure 24 PIN entry process 14 7 Credit mode status The credit mode status display is accessed after the all segment display if PIN entry is enabled then this must be entered before the display can be accessed Once th...

Page 92: ...tatus at this point could be any of the modes e g On Off or Armed E l e c S u p p l y h h m m import import Load limit press B This display details that the meter is in credit mode and the customer has exceeded the load limit value the supply status will be Armed L o a d L i m i t import import P r e s s B The credit mode status display also allows the user to navigate to other display functions i...

Page 93: ... period activated 3 seconds B B A A Press button briefly t 2 s Press button longer t 2 s 30 second timeout from last button press returns display to Total active import display Current boost period 45 mins Current boost period 30 mins Current boost period 15 mins Add 15 min A exit B yes xxmin boost period added Add 15 min A more B yes Add 30 min A no B yes Exit A no B yes Add 15 min A more B yes A...

Page 94: ...user will then be directed back to the customer menu On selection of a time option the boost function will be operational for the selected time 14 8 4 Currently active boost period If a boost period is currently active the meter will determine whether the current boost period duration is 60 minutes If this is not the case then the user is directed back to the customer menu If the current boost per...

Page 95: ...ton to add 15 minutes Select A button for more options Next sequence if A button more options has been selected Select B button to add 30 minutes Select A button more options Next sequence if A button more options has been selected Select B button to add 45 minutes Select A button to exit function Selecting the exit function option in any of the above scenarios will direct the user back to the tot...

Page 96: ...B A A B B A A A A Rejoin HAN B B A A Rejoin HAN A no B yes Rejoin success failure indication B B A A 3 seconds Figure 26 Customer menu 14 9 1 Manage PIN On initial access to the customer menu selecting the A button will direct the user to the PIN management function The user is asked to confirm whether a PIN is already enabled or not If the PIN is enabled the user is asked to enter the PIN 4 digit...

Page 97: ...Power Log display selecting the B button will enable the Rolling Power Log Data where the meter will display the recorded event details 14 9 4 Manage ALCS From the customer menu if the user selects the A button four times they are directed to the ALCS display selecting the B button will enable the testing of the ALCS setting Selecting the A button will direct the user to the Exit Menu where they c...

Page 98: ...d limiting state Where PIN protection is not enabled the user is directed to the reconnect display with a short press of button A from the Credit Mode Status display If PIN is enabled by the meter configuration the meter will require the entering of the PIN in the PIN entry dialogue before allowing access to the Credit Mode Status display If the user chooses not to reconnect the supply then the A ...

Page 99: ... Exit Menu Figure 27 Service menu 14 12 1 In Service test mode The In Service Test IST mode is accessible by selecting the B button from the service menu The user can then select the B button to enable the IST mode In IST mode the meter registers are displayed with 4 digits to the left and 3 digits to the right of the decimal point This mode allows for calibration of the meter using less energy th...

Page 100: ...ins the ZigBee network respectively The user is shown a progress result confirmation before returning to the IST display By selecting the A button the user is choosing not to join or leave the ZigBee network and is directed back to the IST display 14 12 3 Display security log From In Service Test IST display two presses of button A leads to the Display Security Log display pressing button B will d...

Page 101: ...that access can also be PIN protected The display will show the current prepayment status of the meter see section 15 7 Boost menu The boost menu is accessed via a short press of the B button when viewing the total active import display see section 15 8 Customer menu The customer menu is accessed via long press of the B button when viewing the credit status display The customer menu enables the fo...

Page 102: ...payment mode status display A A A A last Service Menu active for 5 minutes from last tamper event timeout exit Top Level Display Structure Prepayment Mode 30 second timeout from last button press returns display to Total active import display Customer menu B B timeout last A A Rolling display list items and sequence defined by meter configuration PIN protected items only shown if display is unlock...

Page 103: ...e A button will direct the user to the PIN Entry display Pence Cents import export 15 5 Tariff display list The tariff display list will show the information for the following registers TOU Registers Block Counters TOU Block Registers Pressing and holding the B button will direct the user to the Tariff registers The first display shown is the Tariff TOU register pressing the A button will display ...

Page 104: ... If PIN entry has been enabled then after selecting the A button on the all segment display the user is taken to the PIN entry screen From the PIN entry screen the user is required to enter a pre entered 4 digit code The pin is entered using the A and B buttons The A button is used to increment the numbers through 0 9 The B button moves to the next digit Holding the B button for a long press great...

Page 105: ...o next digit Display locked PIN entry dialogue 30 second timeout from last button press returns display to Total active import display PIN already entered this session no yes Figure 30 PIN entry process 15 7 Prepayment mode status The prepayment mode status display is access after the all segment display if PIN entry is enabled then this must be entered before the display can be accessed Once the ...

Page 106: ... e m a i n i n g 0 3 4 9 Remote cut off This display details that the meter supply is in a disabled state due to a remote disconnection command R e m o t e c u t o f f import import Elect Supply This display details that the PIN is enabled but has not been entered the supply status at this point could be any of the modes e g On Off or Armed E l e c S u p p l y h h m m import import Load limit pres...

Page 107: ...yes 30 min A more B yes 45 min A more B yes 60 min A no B yes Exit A no B yes yes no 3 seconds A A A A A A A A B B B B B B B B B B xxmin boost period activated 3 seconds B B A A Press button briefly t 2 s Press button longer t 2 s 30 second timeout from last button press returns display to Total active import display Current boost period 45 mins Current boost period 30 mins Current boost period 15...

Page 108: ...button for further options User is presented with a 60 minute activation period select B button to accept or A button to cancel activation for further options The user will then be directed back to the customer menu On selection of a time option the boost function will be operational for the selected time 15 8 4 Currently active boost period If a boost period is currently active the meter will det...

Page 109: ... to add 30 minutes Select A button to exit function Current boost period 15 mins Select B button to add 15 minutes Select A button for more options Next sequence if A button more options has been selected Select B button to add 30 minutes Select A button more options Next sequence if A button more options has been selected Select B button to add 45 minutes Select A button to exit function Selectin...

Page 110: ...CS state 5 mins ALCS state change 3 seconds B B A A B B A A A A Rejoin HAN B B A A Rejoin HAN A no B yes Rejoin success failure indication B B A A 3 seconds Figure 32 Customer menu 15 9 1 Manage PIN On initial access to the customer menu selecting the A button will direct the user to the PIN management function The user is asked to confirm whether a PIN is already enabled or not If the PIN is enab...

Page 111: ...Power Log display selecting the B button will enable the Rolling Power Log Data where the meter will display the recorded event details 15 9 4 Manage ALCS From the customer menu if the user selects the A button four times they are directed to the ALCS display selecting the B button will enable the testing of the ALCS setting Selecting the A button will direct the user to the Exit Menu where they c...

Page 112: ...the prepayment mode status display If PIN is enabled by the meter configuration the meter will require the entering of the PIN in the PIN entry dialogue before allowing access to the prepayment mode status display If the user chooses not to reconnect the supply then the A button should be selected and the user is returned to the prepayment mode status display For the reconnection of the supply the...

Page 113: ...es to the next digit Holding the B button for 1s offers the entered UTRN details to the meter The meter will then validate the UTRN firstly to ensure that the UTRN has been entered correctly and then secondly will validate that the UTRN has not been entered previously If the validation checks are passed the value of credit within the UTRN is applied to the meter and the meter display returns to th...

Page 114: ... To prepayment mode status display 3 seconds A A To prepayment mode status display Press button briefly t 2 s Press button longer t 2 s 30 second timeout from last button press returns display to Total active import display Rolling display list items and sequence defined by meter configuration UTRN entry locked for 1 hr yes UTRN entry locked no yes To prepayment mode status display A A Figure 33 E...

Page 115: ...y enabled If the user chooses not to enter IST mode then the A button should be selected The user can exit IST mode by selecting the B button from the service menu followed by the A button 15 13 2 Leave join HAN From In Service Test IST display a press of button A leads to the leave HAN display if meter is currently joined to the ZigBee network or to the join HAN display if meter is currently un j...

Page 116: ...ay already activated no B B Exit IST mode A no B yes yes IST mode ended B B HAN Joined B B Join HAN A no B yes no Leave HAN A no B yes yes A A A A Join Progress Result B B 3 seconds 3 seconds 3 seconds A A Leave Progress Result 3 seconds B B A A B B Security Log entry A A A A last A A A A B B To total active import display Press button briefly t 2 s Press button longer t 2 s 30 second timeout from...

Page 117: ...e instantaneous usage would have to be exceeded for more than 30 seconds before the action was implemented 16 3 Load limit state change The load limit state supports two conditions that can be configured for the support of load limiting The first state is to disconnect supply to the consumer followed by immediately arming the supply for reconnection either by manual intervention or by restoration ...

Page 118: ...rice information held in the price matrix to determine the energy charge There is a total of 80 tariff energy registers used to determine prices These are made up of 48 TOU registers and 32 combined Block TOU registers comprising 8 TOU rates with 4 consumption blocks per TOU rate In addition to the 32 total Block TOU registers there are 32 rising block counters The total registers are never reset ...

Page 119: ...multiple individual rates can be defined that may have up to 3 block thresholds applied Each rate can either have different prices per block which apply as consumption on that rate moves through the block thresholds or have a single flat rate Example The following example shows a 2 rate TOU with block tariff The tariff provides a higher day price for the first 500 kWh of usage Night prices are the...

Page 120: ...ck 4 Cost 0 00001 99 99999 per kWh 0 00001 99 99999 per kWh 0 00001 99 99999 per kWh 0 00001 99 99999 per kWh Threshold 0 001 to 999999 999 kWh 0 001 to 999999 999 kWh 0 001 to 999999 999 kWh infinite Table 12 Permitted value ranges for rates and blocks 17 2 6 Display of pricing The cost of energy usage is shown on the IHU The IHU is provided with pricing data via the ZigBee SE profile 1 x Pricing...

Page 121: ...Additional tariff related items 17 3 Switching calendar The TOU tariff is controlled by a switching table which supports up to 4 season profiles 4 week profiles 16 day profiles each allowing 48 switching times per day 50 special day entries 17 4 Billing calendar Billing calendar is a calendar defining billing dates for the storage of billing related information in the Billing Data Log The calendar...

Page 122: ...n alert to a remote Head End System An event is also captured in the Power Quality Event Log when the Average RMS voltage falls back below the threshold 18 1 2 Average RMS Under Voltage The meter detects when the Average RMS value recorded is less than the Average RMS Under Voltage Threshold and on detection Generates an entry in the Power Quality Event Log 0x00E1 Voltage Under 3 Counts the number...

Page 123: ...oltage Sag Threshold for longer than the RMS Voltage Sag Measurement Period and on detection Generates an entry in the Power Quality Event Log 0x00DB Voltage Under 1 If the above event is also configured in the Alarm Filter object the meter this can be used with a compatible external communications hub to send an alert to a remote Head End System An event is also captured in the Power Quality Even...

Page 124: ...er 1 Remove the terminal cover seal if in place 2 Undo the terminal cover screw 3 Gently lift the terminal cover until it breaks contact with the meter main meter structure 4 Wait for the display to change to the Service menu which takes a few seconds 5 Reapply the terminal cover and tighten the terminal cover screw 19 1 Switching on off the in service test mode In the in service test mode the con...

Page 125: ...the default display All segments of the LCD are lit display check Pence Cents import export 3 Press button A briefly 2 s The In service test IST display appears I S T A N o B Y e s 4 Press button A briefly 2 s The HAN display appears H A N A N o B Y e s 5 Press button B briefly 2 s If the meter is currently joined the Leave HAN display appears L e a v e H A N A N o B Y e s c If the meter is curren...

Page 126: ...lace the terminal cover in order to activate the terminal cover tamper This is required to get access to the service menu 2 Press button A briefly three times 2 s from the default display All segments of the LCD are lit display check Pence Cents import export 3 Press button A briefly 2 s The first security log entry is displayed 4 Press button B briefly 2 s to scroll through the security log entri...

Page 127: ...riod average value not available to customer Minimum during the last billing period not available to customer Voltage RMS U Instantaneous per phase XXXXXX X V Current average over tavr Current RMS I Instantaneous per phase XXXXX XX A Current average over tavr Network frequency fn Instantaneous XXXXXX X Hz Current average over tavr Table 14 Instantaneous values table The instantaneous values are up...

Page 128: ...storing 1 months of daily data Active Energy export register Daily Prepayment Read Data Log A profile for storing 1 months of daily data Current Credit Amount on Emergency Credit object Available Credit on Current Account Total Amount Paid on Payment Based Debt object Total Amount Paid on Time Based Debt 1 object Total Amount Paid on Time Based Debt 2 object Current Credit Amount on Accumulated De...

Page 129: ... entries can be read via communication The meter supports the following event logs Security Log Event Log Power Event Log Auxiliary Load Control Switch ALCS Log The classification of an event is grouped into one of the following categories I Information For information and input to the relevant DCC User s business processes E Exception An exception may have occurred on the meter which should be mo...

Page 130: ...il threshold is reached 23 1 1 Bridging time The device allows a time of up to 0 5 s within which the power failure will have no effect except restrictions in communication bridging time per IEC Thus the device will retain its full functionality also restore communications if power is restored within this time 23 1 2 Power down procedure If the power down threshold is reached the power down proced...

Page 131: ...m real time clock If the power reserve has been exhausted during the power failure the clock invalid bit is set and the corresponding event is stored in the event log The device stores a power up event in the event log The event number depends on the duration of the voltage failure If the duration is longer than the long power fail threshold the long power fail counter is incremented All inputs ou...

Page 132: ...ional Description 23 3 Behaviour of outputs at PU PD The auxiliary relay will lose its state during a power failure This will be restored on power up 23 4 Logging of supply interruption An interruption to the meter power supply triggers a Supply Interrupted event which gets logged together with the timestamp in the Power Event Log ...

Page 133: ...om the utility to the IHU connected to the HAN Message may be sent to the meter using ECS10 Further information may be found in the GBCS specification Sending an empty message to the meter will clear the message buffer There is no need to reset the message since the message gets overwritten by the next message sent from the system However sending an empty message to the meter will clear the messag...

Page 134: ...clean particularly the LCD display Does the meter display a legible and sensible display I e does the meter appear in a serviceable condition Check all factory fitted and company fitted seals are in place secure and intact Observe display for any error messages or notifications Confirm that the energy registers have changed to a reasonable degree since the last visit 25 2 Meter testing The testing...

Page 135: ...s follows Remove the company seals on the terminal cover if fitted Release the terminal cover screws and remove terminal cover Check with a suitable voltage testing device that the phase connections are not live If they are live then remove the preliminary fuses and keep in a safe place until all work is complete where they cannot be replaced by anyone unnoticed Remove the signal inputs and output...

Page 136: ...PIN has NOT been set if it has then then the meter may contain sensitive data e g personal data consumption data security credentials firmware code and must be returned to Landis Gyr for refurbishment To display the commissioned indicator refer to section 6 5 4 2 Perform HAN unjoin function to unjoin the meter from the HAN clear ing the ZigBee bindings and thus allowing it to join another HAN in t...

Page 137: ...tion seals will invalidate the calibration status of the meter In the event of a meter requiring repair proceed as follows Remove the meter from the installation Attach a label which describes the fault as accurately as possible to the meter and include name and contact details of person responsible in case of inquiries Package the meter to ensure no further damage can occur during transit Send th...

Page 138: ...s of the country where the end processing and recycling are done Sensitive data Previously commissioned meters may contain sensitive data e g personal data consumption data security credentials firmware code The supplier is responsible for handling deployed meters with sensitive data such that this data cannot be misused by other parties The following two options are available to achieve this 1 Se...

Page 139: ...ent GBCS Great Britain Companion Specification HAN Home Area Network HCALCS HAN Connected Auxiliary Load Control Switch HES Head End System ICHI Intimate Communications Hub Interface IEC International Electrotechnical Commission IHU In Home Unit ISO International Standards Organisation IST In Service Test LCD Liquid Crystal Display LED Light Emitting Diode MID Metering Industry Directive OTA Over ...

Page 140: ...Units of measurement Unit Description A Ampere unit of current Hz Hertz unit of frequency Iref MID reference current Kg Kilogramme unit of weight kVAh kilo Volt Ampere hour kvArh kilo Volt Ampere reactive hour kWh kilo Watt hour mm millimetre unit of distance ms millisecond Nm Newton meter unit of torque C Degree Celsius unit of temperature V Volt ...

Page 141: ...al regulations 138 Electronic waste treatment 138 Emergency credit 72 Environmental performance 20 Environmental protection regulations 138 Event logs 129 Events 129 Faceplate 23 Fraud detection 58 Functional check 46 Functional overview 12 HAN unjoin join 100 115 Hardware configuration 64 Humidity 20 ICHI 22 In service test mode 124 Intimate communications hub interface ICHI 22 LCD display 24 Mai...

Page 142: ...ar 121 Switching on off the in service test mode 124 Tamper protection 58 Target group of this manual 8 Tariff Structure 118 Types 118 Tariffs 118 Technical details 13 Temperature 20 Terminal area 28 Terminal designations 28 Terms 139 Type designation 14 Unique Transaction Reference Number 60 Units of Measurement 140 Value ranges for rates and blocks 120 Vend based debt collection 74 Week profile ...

Page 143: ...Contact Landis Gyr Ltd 1 Lysander Drive Northfields Industrial Estate Market Deeping Peterborough PE6 8FB UK www landisgyr com ...

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