TROUBLE
CAUSE
REMEDY
6.8
Water only dispensed;
A. Water or syrup shutoff on
A. Open shutoff fully.
no syrup; or syrup only
mounting block not fully open.
dispensed; no water.
B. Improper or inadequate
B. Remove valve from mounting block
water or syrup supply.
and open shutoffs slightly and
check water and syrup supply. If
no supply, check dispenser for
freeze-up or other problems.
Ensure BIB connection is engaged.
C. BIB supply too far from
C. Check that BIB supply is within
dispenser.
six (6) feet of the dispenser.
D. CO
2
pressure too low.
D. Check the CO
2
pressure to the
pump manifold to ensure it is
between 70-PSI.
E. Stalled or inoperative BIB
E. Check CO
2
pressure and/or replace
pump.
pump.
F.
Kinked line.
F.
Remove kink or replace line.
6.9
No water just syrup.
A. Low level.
A. Add water until it flows from
(Ice bank grew to water
overflow tube.
inlet line to carbonator
B. Unit not level.
B. Level unit and add water.
tank.)
C. Syrup in water bath.
C. Melt ice bank and remove all water.
Refill. Locate possible syrup leak
area and repair.
D. Water cage is out of position.
D. Reposition water cage.
E. PCB relay sticking.
E. Check continuity of compressor
relay. Compressor should time-out
in five (5) minutes.
F.
Freon leak.
F.
Find leak and recharge unit. (If
unit is not frozen.)
G. Check water supply.
G. Turn on water and shut unit OFF,
then ON, to reset carbonator.
H. Carbonator timed out.
H. Turn unit OFF then ON to reset
carbonator.
I.
PCB malfunctioning.
I.
Replace PCB.
6.10
Valve will not shut off.
A. Cup lever may be sticking or
A. Correct or replace lever.
binding.
B. Switch not actuating freely.
B. Check switch for free actuation.
C. Solenoid armature not
C. Replace defective armature or
returning to bottom position.
spring.
6.11
Syrup only dispensed.
A. Improper water flow to
A. Check for water flow to dispenser
No water, but CO
2
gas
dispenser.
(see Section 6.4).
dispensed with syrup.
B. Carbonator pump motor has
B. Reset by turning the unit OFF and
timed out.
and then ON by using the ON/OFF
switch on top of the unit or
unplugging unit momentarily.
C. Liquid level probe not
C. Check connections of liquid level
connected properly to PCB.
probe to PCB assembly.
D. Faulty PCB assembly.
D. Replace PCB assembly.
E. Faulty liquid level probe.
E. Replace liquid level probe.
F.
Water bath frozen.
F.
Thaw water bath and repair faulty
component. (See refrigeration
related symptoms.)
G. Water line frozen.
G. Refer to Section 6.14.
6.12
Excessive foaming.
A. Incoming water or syrup
A. Correct prior to dispenser.
temperature too high.
Consider larger dispenser or
pre-cooler.
B. CO
2
pressure too high.
B. Adjust CO
2
pressure downward, but
not less than 70 PSI.
(Section 6.12 continued on next page.)
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