6.
TROUBLESHOOTING
TROUBLE
CAUSE
REMEDY
6.1
Water leakage around
A. Damaged or improperly
A. If damaged, replace. If improperly
nozzle.
installed o-ring above diffuser.
installed, adjust.
6.2
Leakage between upper A. Gap between upper and lower A. Tighten all six (6) retaining screws.
and lower valve bodies.
valve bodies.
B. Worn or damaged paddle arm
B. Replace paddle arm assemblies.
assemblies.
6.3
Miscellaneous leakage.
A. Gap between parts.
A. Tighten appropriate retaining
screws.
B. Damaged or improperly
B. Replace or adjust appropriate
installed o-rings.
o-rings.
6.4
Insufficient water flow.
A. Insufficient incoming supply
A. Verify incoming supply water
water pressure.
pressure is a minimum of 25 PSI.
B. Shutoff on mounting block not
B. Open shutoff fully.
fully open.
C. Foreign debris in water flow
C. Remove water flow control from
control.
upper body and clean out any
foreign material to ensure smooth
free spool movement.
D. Foreign debris in water pump
D. Remove water pump strainer and
strainer.
clean.
6.5
Insufficient syrup flow.
A. Insufficient CO
2
pressure to
A. Adjust CO
2
pressure to 80 PSI
BIB pumps.
(minimum 70 PSI) for BIB pumps.
B. Shutoff on mounting block not
B. Open shutoff fully.
fully open.
C. Foreign debris in syrup flow
C. Remove syrup flow control from
control.
upper body and clean out any
foreign material to ensure smooth
free spool movement.
6.6
Erratic ratio.
A. Incoming water and/or syrup
A. Check pressure and adjust.
supply not at minimum flowing
pressure.
B. Foreign debris in water and/or
B. Remove flow controls from upper
syrup flow controls.
body clean out any foreign material
to ensure smooth free spool
movement.
6.7
No product dispensed.
A. Water and syrup shutoffs on
A. Open shutoffs fully.
mounting block not fully open.
B. The key switch on an electric
B. Turn key switch to ON position.
valve is in the OFF position.
C. Cup lever arm or ID panel
C. Repair.
actuator on electric valve is
not actuating the switch.
D. Electric current not reaching
D. Check electric current supplied to
electric valve.
valve. If current is adequate, check
solenoid coil and switch, and
replace if necessary.
E. Improper or inadequate water E. Remove valve from mounting block
or syrup supply.
and open shutoffs slightly and
check water and syrup supply. If
no supply, check dispenser for
freeze up or other problems.
F.
Transformer failure.
F.
Reset transformer circuit breaker.
If breaker pops again refer to
Section 6.23.
8
