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11.1 About Your Dealer
Your dealer is here to help you properly
service and maintain your Lafree electric
bicycle, as well as help you select and
understand any products and accessories
you wish to examine and purchase. Your
dealer has the knowledge, tools and
experience to give you reliable advice and
competent service. Your dealer carries the
products of a variety of manufacturers so that
you can have the choices which best meet
your needs and your budget. If you have a
problem with your bike or your riding, discuss
it with your dealer.
11.2 Guarantee regulations
of Lafree Europe
(Lafree Europe is a division
of Giant Europe B.V.)
1. The guarantee regulations of Lafree Europe
(Lafree) are exclusively valid for the first
owner (owner) of the Lafree bicycle. In case
of a guarantee claim according to the
guarantee regulations, the owner is
obligated to bring forth the proof of
purchase and/or the Lafree guarantee card.
2. The guarantee periods mentioned
hereafter are always valid as of the
purchase date of the Lafree bicycle
(purchase date).
3. Lafree guarantees the owner of the Lafree
bicycle that the frame and the non-spring
front fork of the Lafree bicycle are free of
material and/or construction defects for a
period of 10 years.
4. Lafree guarantees the owner of the Lafree
bicycle that the lacquer on the frame and
the non-spring front fork is resistant to
corrosion and will not peel-off for a period
of 2 years.
5. Lafree guarantees the owner of the Lafree
bicycle that the parts used in the bicycle of
Lafree and Giant are free of material-
and/or construction defects for a period of
1 year.
6. The original parts of other manufacturers
applied to the Lafree bicycle will be
guaranteed by Lafree according to the
terms and conditions of the manufacturer
of the mentioned parts. Lafree will keep
the owner informed in regards to
applicability, the terms, and the conditions
upon request.
7. The only bicycles that will be taken into
consideration for guarantee are those, that
were bought at and approved by a Lafree
dealer and that were assembled and
made ready for riding by this dealer.
8. All guarantee claims need to be
exclusively filed by an approved Lafree
dealer.
9. If the Lafree bicycle displays any material-
and/or construction defects that are
mentioned in the guarantee within 60 days
after the purchase date, the owner has a
right to a repair free of charge and/or a
replacement of the specific part. After the
mentioned time-period expires, the owner
has a right to a repair and/or a
replacement of which the costs
(transportation costs, labour costs, etc.) for
repair are for the owner's account.
10. Lafree will continuously repair and/or
replace the parts needing repair or
replacement with at least an equivalent
part. Lafree exclusively reviews the choice
and model of the specific part.
11. Excluded from the guarantee are defects
resulting from wearing away through
normal usage, as well as defects resulting
from accidents, eccentric use, respectively
a usage for which the bicycle was not
intended for.
12. The guarantee does not apply if the
bicycle is not correctly assembled,
repaired by someone other than an
approved Lafree dealer, and/or if the
bicycle has not been supplied with the
original parts.
13. Lafree exclusively makes the decision
whether or not the guarantee applies.
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DEALER SERVICE
0288 Opm Binnenwerk 11-02-2000 10:46 Pagina 33
