LaCie 5big Network 2
• DESIGN BY NEIL POULTON
Troubleshooting
User Manual
page 62
A user does not have access
to the LaCie 5big Network 2.
Has the administrator created an ac-
count for the user?
In order for a another user to access the LaCie 5big Network
2, two conditions must be met: 1) the administrator must cre-
ate and provide the user with username and password; 2) the
LaCie 5big Network 2 must be connected to the network via
Ethernet for users to access the drive.
I can not access my account.
I enter my login and password
and receive an error mes-
sage.
Is your password correct?
If you input an email address in the User page, you can retrieve
your password. To do this, click on the “forgot my password”
link on the login page. Follow the instructions to complete the
retrieval.
I’ve noticed a delay in access-
ing the shares.
Are you transferring multiple files simul-
taneously?
Access to a share can slow down during simultaneous file trans-
fers.
I cannot see the media files
stored in the LaCie 5big Net-
work 2 on my UPnP AV media
player or adapter.
Are the media files stored on a public
share?
UPnP AV devices will only discover media files stored on public
shares. Files stored in non-public shares are not accessible to
UPnP devices.
