LaCie Slim DVD±RW Drive User Manual
FireWire / LightScribe / Toast 7 Titanium
The Issue
Questions to Ask
Possible Solutions
The drive is not recog-
nized.
Are all of the cables
connected securely and
correctly?
Make sure that all the steps in section 2.
Getting Connected
have been followed correctly. Examine the connections carefully
to ensure that all the cables are inserted in the correct orienta-
tion and in the correct location.
Are both ends of the
FireWire cable connected
and properly seated?
Check both ends of the FireWire cable. Disconnect them, wait
10 seconds, and reconnect them. If the drive is still not recog-
nized, restart your computer and try again.
Are the FireWire driv-
ers installed correctly and
enabled?
Open Apple System Profiler and click on the Devices and Vol-
umes tab. If your device is not isted, recheck the cables and try
the other troubleshooting solutions listed here.
If you cannot see the device, recheck the cables and try the
other troubleshooting solutions listed here.
Is there a conflict with other
device drivers or exten-
sions?
Consult LaCie Technical Support. See section 6.
Contacting
Customer Support
for more details.
The drive’s media tray
will not open.
Are you using a Mac?
Drag the Disc icon onto the Trash icon. The disc will eject
automatically. If this does not work, try using the eject function
of the software program that you are using.
Troubleshooting
page
Technical noTe:
Apple is constantly providing updated support for drive mechanisms within OS 10.x. To
ensure that you have the latest support, upgrade to the latest version of OS 10.x. To access the latest updates
an upgrades, pull down the Apple Menu and click on System Preferences. In the section titled System, click on
Software Update and then click Update Now. Your computer will then automatically connect via the Internet to
access the latest updates from Apple.
Technical noTe:
You will find important information about the compatibility of LaCie CD-RW
Drives and iTune’s and Disc Burner at Apple’s Web site: www.apple.com.
