Kyocera TASKalfa 7353ci, Operation Manual

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10-34
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display for Device Information (page 2-20)
Message Checkpoints Corrective Actions
Reference
Page
Acceptable fold count
exceeded. Is the acceptable number of
sheets exceeded? Select [ Continue ] to print using
Fold per acceptable number of
sheets. Select [
Cancel ] to
cancel the job.
—
Acceptable staple
count exceeded.
*1
*1 When Auto Error Clear is set to [ On ], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-79)
Is the acceptable number of
sheets exceeded? Select [ Continue ] to print
without using Staple. Select
[
Cancel ] to cancel the job.
—
Access point was not
detected. ― Check if the access point has
been set correctly. ―
Activation error. ― Failed to activate the
application. Contact
administrator. ―
― Expansion Authentication is
disabled. Turn the power switch
off and on. If the error exists,
contact administrator. ―
Add paper in cassette
#. Is the indicated cassette out of
paper? Load paper.
Select the available paper.
Select [
Continue ] to print.
page 3-2
Are five or less envelopes
loaded in the cassette? Pull the cassette and loosen the
paper length and width guides
slightly. ―
Add paper in
Multipurpose tray. Is the paper of the selected size
loaded in the multipurpose tray? Load paper.
Select the available paper.
Select [
Continue ] to print.
page 5-6
Adjusting Scanner. — The machine is under the
adjustment to maintain its
quality. Please wait. —