Phone Calls and Voicemail
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Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and
personal greeting as soon as your phone is activated. Always use a passcode to protect against
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
1. From home, press and hold
to dial your voicemail number.
Your phone dials the voicemail access number.
2. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode
– It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail:
● By displaying a message on the screen.
● By sounding the assigned ringtone type.
● By displaying
at the top of the screen.
Note
: Your phone accepts messages even when it is turned off. However, your phone notifies you of new
messages only when it is turned on and you are in the service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone phone.
Use Your Phone to Access Your Messages
1. Press and hold
.
– or –
From home, press
>
Messaging
>
Options (right softkey)
>
Voicemail
>
Call voicemail
.
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note
: You are charged for airtime minutes when you are accessing your voicemail from your wireless
phone.