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© 2020 Kymeta Corporation. All rights reserved.

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08 December 2020

700-00121-000 revD Kymeta u8 products installation and user guide

Multi-WAN status LED indicator

LED state

Web-based UI indicator

Indication

Off

OFF

Multi-WAN not powered

Solid amber

BOOTING

Multi-WAN powered but not successfully booted

Solid green

NO SERVICE

Multi-WAN successfully booted but no WAN

available for internet

Solid green

DISABLED

Multi-WAN successfully booted but all WANs are

disabled in Multi-WAN configuration

Solid green

DISCONNECTED

Multi-WAN successfully booted but no WAN is

reporting status

Slow blink blue

CONNECTING

Multi-WAN connecting to cellular networks

Solid blue

CELLULAR | SATELLITE | SAT & CELL

Multi-WAN connected to networks

Solid red

ERROR

Fault detected by built-in self-test

Summary of Contents for u8

Page 1: ...Kymeta u8 Products Installation and User Guide Covers u8 terminal and u8 ODU configurations Document number 700 00121 000 revD 08 December 2020 ...

Page 2: ...2 5 u7 product warranty 10 3 Unbox the u8 terminal 11 4 Open the u8 shroud 12 5 Install the u8 terminal 13 5 1 Get the u8 terminal ready 13 5 1 1 Mobile platform instructions 13 5 1 2 AC power source instructions 13 5 2 Mount the u8 terminal 13 5 2 1 Mobile platform instructions 13 5 2 2 Stationary platform instructions 13 5 3 Power on the u8 terminal and access the antenna 14 5 4 Provision and co...

Page 3: ...ace components 26 14 Clean the u8 27 14 1 General cleaning 27 14 2 General cleaning agents 27 14 3 Hydrophobic coating reapplication 27 15 Package the Kymeta u8 terminal 28 16 Customer support 29 17 Revision history 29 18 Copyright and trademark information 29 Appendix A Kymeta u8 terminal cabling diagram 30 Appendix B Kymeta u8 ODU cabling diagram 32 Appendix C LED status indicators 34 Appendix D...

Page 4: ... u8 terminal upgrade considerations Refer to 2 u7 to u8 upgrade kit installation considerations for details Ensure you have all the installation hardware and tools required for u8 terminal assembly Installation tools are not provided with the product If you ordered any u8 accessory kit s to accompany your u8 terminal or u8 ODU refer to the installation instructions shipped with the kit s During in...

Page 5: ... safety and handling guide It may cause damage to the ODU 1 3 Prevent magnetic interference Proximity to magnetic interference caused by motors fans or ferrous metals may increase acquisition times Install the u8 ODU or u8 terminal as far as possible from any equipment or materials that may cause magnetic interference for faster acquisition times 1 4 Check electrical systems for safety Prior to in...

Page 6: ...ucts installation and user guide If you need support in assessing your mounting configuration contact Kymeta customer support at support kymetacorp com for additional information The following images show example installation sites Figure 2 Land mobile installation Figure 3 Stationary installation ...

Page 7: ... of the u8 product Kymeta recommends a minimum clearance of 1 5 cm 0 6 in of clearance from the antenna ODU terminal edge to account for this thermal expansion When mounting the u8 keep at least a 12 in 305 mm open distance behind the fans and a minimum single exhaust zone vertically up or down horizontally right or left or some combination to minimize backpressure 1 7 Land mobile installation con...

Page 8: ... LED status panel to show the as built configuration of the system The following is an example of the information included in the QR code PRODUCT NAME E G KYMETA U8 GEO TERMINAL 20W PRODUCT_CODE E G U8911 11113 P PRODUCT_SN E G ABQ000K200624006 ANTENNA SN E G ABP511K200710025 MODEM SN E G 017806 HD1 SN E G 2937E989A746 HD1 IMEI E G 353533100504078 IP ADDRESS 192 168 44 2 SIM ID E G 890034011009200...

Page 9: ...00004 0 or build your own mounting solution For more information on the universal mounting plate and mounting the u8 see 5 2 Mount the u8 terminal and 700 00143 000 Universal mounting plate installation instructions The physical design of the u8 requires enough space around the u8 to avoid blockage of some elements This includes the following The u8 has all cables routed out the side next to the f...

Page 10: ...jumper cable If you want an AC solution you need to purchase the AC to DC power kit U8ACC 00002 0 If you are replacing a u7 terminal mounted on a vehicle consider purchasing a u8 vehicle power kit U8ACC 00001 0 2 3 Power considerations The u7 is configured by default to be used with an AC power via the I O box or onboard power supply and requires a 40 VDC power source The u8 is configured by defau...

Page 11: ...lat on an open area where it s easy for one person to stand on each side near the clean assembly surface 3 With two people one person on each side lift the u8 out of the case keeping the antenna parallel to the floor and lay the antenna face down on the clean flat surface Place a piece of foam fabric or non abrasive material on the clean flat surface to prevent marks or damage to the face of the a...

Page 12: ...ans and fan panel by unlocking the outdoor rated Ethernet connector and gently pulling to release Then fully remove the shroud and place it aside Removing the fan panel from the shroud is not necessary 4 Access the connections or cables inside including the RX TX and Ethernet cable jumper or the power cable connector to install an AC to DC power kit If you have a u8 ODU refer to 6 1 Connect the ca...

Page 13: ...P 67 rated AC to DC power kit U8ACC 00002 0 as an accessory to the u8 1 Open the shroud as described in section 4 Open the u8 shroud 2 For physical Ethernet access to the data network of the u8 connect to the weatherized Ethernet jumper cable W57 to the data port on the communication module The Ethernet cable is shipped unattached in a separate bag 3 Install the AC to DC power kit U8ACC 00002 0 Fo...

Page 14: ... web based UI and modem commissioning Data access Wi Fi u8_Internet_ Kymeta brings us together Including the period Applications like internet browsing or streaming services that don t permit operations through a VPN Data access Wi Fi with session continuity u8_SFC_ Kymeta brings us together Including the period Applications that require continuity like Wi Fi calls or video conferences 5 optional ...

Page 15: ...ning ensure your administrative laptop has access to the u8 administrative network either with the physical access under the access panel or wirelessly on the Admin Wi Fi network See Appendix F Device login information for login information During your commissioning window ensure your terminal has a clear view of the sky and then contact Kymeta support according to the instructions provided by the...

Page 16: ... by sliding the metal lock mechanism to the open position Flip out the empty SIM card holder 2 and insert the second SIM 4 Return the SIM holder to its original position ensuring that the card is aligned properly and that the electronic pad of the card mates with the contacts on the terminal Then slide the metal locking mechanism back into position 5 Attach the SIM cover with the four M4 x 6 mm sc...

Page 17: ... the outer ring no longer spins Ensure it is routed through the correct cable gland Ensure the RX connector is not cross threaded and that it is secure the connector will not cover all available threads 4 Connect the TX jumper cable W59 to the BUC The TX jumper cable is identifiable by its short length and it is labeled TX Ensure it is routed through the correct cable gland 5 For physical Ethernet...

Page 18: ...a operates on 12 VDC to 36 VDC maximum Exceeding 36 VDC may cause damage to the equipment and is not covered under warranty 4 After modem has booted the antenna becomes accessible via wired Ethernet a Set your local IP device to static IP address 192 168 0 11 b Access the Kymeta web based UI at IP address 192 168 0 10 See Appendix F Device login information for details and refer to 700 00139 000 K...

Page 19: ...Ethernet connection provides Kymeta Administrative web based UI access according the directions in the section above relevant to your configuration Refer to 700 00139 000 Kymeta u8 antenna software user guide for details on interacting with the features of the Kymeta antenna The software user guide provides you with details on all available features and modes of operation 7 1 Open the shroud acces...

Page 20: ... offset Set the offset correctly to expedite acquisition of the satellite while in motion If the offset is not set or is set incorrectly the antenna can acquire the satellite but it may take longer and will result in more out of network time In the figure below the antenna is correctly aligned using the antenna s default value of zero Make sure the Kymeta logo is front facing and the fans are faci...

Page 21: ...yaw offset value using the antenna s API Navigate to Help API Documentation setup vehicle to ant Then set the necessary value Refer to 700 00159 000 Kymeta u8 antenna public RESTful application programmers interface reference for further information on using the RESTful API The vehicle to antenna yaw value will persist through software updates once set but it will be removed with a factory reset o...

Page 22: ...rk Gateway blank empty Local network DNS Server blank empty Admin VLAN IP Mode static Admin VLAN IP Address 192 168 45 2 Admin VLAN Netmask 255 255 255 0 Admin VLAN Gateway blank empty Admin VLAN DNS Server blank empty Data VLAN IP Mode static Data VLAN IP Address 10 12 12 2 Data VLAN Netmask 255 255 255 0 Data VLAN Gateway 10 12 12 3 Data VLAN DNS Server 8 8 8 8 Failure to utilize the Data VLAN s...

Page 23: ...P Address 192 168 0 10 Local network Netmask 255 255 255 0 Local network Gateway blank empty Local network DNS Server blank empty Admin VLAN IP Mode static Admin VLAN IP Address 192 168 45 2 Admin VLAN Netmask 255 255 255 0 Admin VLAN Gateway blank empty Admin VLAN DNS Server blank empty Data VLAN IP Mode dhcp Data VLAN IP Address N A Data VLAN Netmask N A Data VLAN Gateway N A Data VLAN DNS Serve...

Page 24: ...DNS Server blank empty Admin VLAN IP Mode static Admin VLAN IP Address 192 168 45 2 Admin VLAN Netmask 255 255 255 0 Admin VLAN Gateway blank empty Admin VLAN DNS Server blank empty Data VLAN IP Mode dhcp Data VLAN IP Address 10 12 12 2 Data VLAN Netmask 255 255 255 0 Data VLAN Gateway 10 12 12 3 Data VLAN DNS Server 8 8 8 8 If you utilize the antenna reset button be sure to replace the network co...

Page 25: ...to Kymeta Access portal 2 If the antenna is eligible for an update a package is downloaded and installed If the antenna is not eligible no action is taken The u8 operates normally during the OTA update process The newly installed software version takes effect on the next restart of the antenna You will experience a brief internet outage during the restart It is not possible to monitor the status o...

Page 26: ...ou did not receive any of these IP addresses turn off and on your Wi Fi or try connecting to the other Wi Fi network 3 My device is not able to access the IP addresses of the antenna or modem when connected via physical Ethernet a Check that you are connected to the expected Ethernet port Admin or Data in the terminal configuration b Check that your machine has a static IP address that can address...

Page 27: ...stle brush and isopropyl or denatured alcohol Replace heavily corroded or oxidized screws when possible 14 2 General cleaning agents Clean fingerprints smudges salt spray and light marks with a soft sponge and a mild cleanser that does not use abrasives acids and or biocides are added For more difficult stains isopropyl alcohol products CAS Number 67 63 0 or LPS Precision Clean Multi Purpose Clean...

Page 28: ... practices 1 Power off the terminal using the power switch on the power interface box 2 Carefully disconnect and cap the power cable and Ethernet cable being mindful of pins and connectors a Ensure cable ends do not drop into water or dirt b Dry off cables and coil them into the box binding with cable ties c Do not leave adapters on cables 3 Remove the u8 from the mounting structure and place face...

Page 29: ...sion Change A Initial Production version B Enhanced installation instructions C Minor corrections D Added u7 to u8 terminal upgrade kit consideration to section 2 18 Copyright and trademark information 2020 Kymeta Corporation All Rights Reserved KYMETA KYMETA CONNECT MAKING MOBILE GLOBAL and CONNECTED BY KYMETA are trademarks of Kymeta Corporation with registrations or pending applications in the ...

Page 30: ... description 1 Power jumper cable W38C U8ACC 00017 0 This cable can be connected to the u8 vehicle power kit U8ACC 00001 0 If you want to use the AC to DC power kit U8ACC 00002 0 replace the power jumper cable with the cable provided with the kit 2 Ethernet jumper cable W57 U8ACC 00018 0 This cable connects the communication module to port 1 on the modem The Ethernet port is for a standard 10 100 ...

Page 31: ...e of the antenna without sharp or protruding cable bends The cable has standard N type connectors at teach end 6 TX cable W43 U8ACC 00029 0 This LMR 195 cable connects the BUC to the communications module carrying the modulated waveform at intermediate frequency The TX cable works in the frequency range from 950 MHz to 2150 MHz and passes a 10 MHz reference signal to the BUC 7 Power main cable W38...

Page 32: ...ption 1 Power jumper cable W38C U8ACC 00017 0 This cable can be connected to the u8 vehicle power kit U8ACC 00001 0 If you want to use the AC to DC power kit U8ACC 00002 0 replace the power jumper cable with the cable provided with the kit 2 Ethernet jumper cable W57 U8ACC 00018 0 This cable connects the communication module to port 1 on the modem The Ethernet port is for a standard 10 100 1000 ne...

Page 33: ...tor provides connection from the RX port on the communication module to a connector outside of the u8 ODU shroud Connect this short cable to a longer coaxial cable connected to the RX port of your modem 7 Power main cable W38A This cable is factory installed and non removable The power main cable connects the Power jumper cable W38C U8ACC 00017 0 to the embedded power supply When attaching the pow...

Page 34: ...m status LED indicator LED state Web based UI indicator Indication Off OFF Satellite modem not powered Blinking amber WAITING Satellite modem not powered due to attempted operations outside of operating thermal specification Solid amber BOOTING Satellite modem powered but not successfully booted Fast blink green ON Satellite modem successfully booted but LNB not detected Solid green READY Satellit...

Page 35: ...cessfully booted Solid green NO SERVICE Multi WAN successfully booted but no WAN available for internet Solid green DISABLED Multi WAN successfully booted but all WANs are disabled in Multi WAN configuration Solid green DISCONNECTED Multi WAN successfully booted but no WAN is reporting status Slow blink blue CONNECTING Multi WAN connecting to cellular networks Solid blue CELLULAR SATELLITE SAT CEL...

Page 36: ...wer supply u8 vehicle mounting kit U8ACC 00003 0 Vehicle mount kit includes rails for mounting the u8 terminal or u8 ODU to a vehicle roof rack It provides a mounting solution for communications on the move leveraging the Kymeta antenna s low profile form factor Universal mounting plate U8ACC 00004 0 Universal mounting plate provides an adapter for all u7 land fixed systems for the u8 system as we...

Page 37: ...ble in 700 00107 000 Kymeta u8 products integrator guide u8 terminal LNB U8ACC 00010 0 Ku band LNB Technical specifications available in 700 00107 000 Kymeta u8 products integrator guide u8 antenna shroud U8ACC 00008 0 Covers all RF components and contains fans for an integrated thermal management solution Refer to drawing in 700 00107 000 Kymeta u8 products integrator guide u8 terminal 950MP mode...

Page 38: ...ing the period Applications like internet browsing or streaming services that don t permit operations through a VPN Terminal Wi Fi u8_SFC_ N A Kymeta brings us together Including the period Applications that require continuity like Wi Fi calls or video conferences Terminal Modem 192 168 44 1 admin P 55w0rd Valid before commissioning Terminal Modem 192 168 44 1 admin iDirect Valid after commissioni...

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