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17 

Failure Diagnosis and Resolution

 

 

 

 

Failure 

Experienced 

Reason 

Resolution Method 

The machine 

will not start 

 

The power source is not connected 

 

Check the power source or the 

power source plug 

 

Low inlet water pressure or no water 

 

Check the inlet water pressure 

 

Low-pressure switch failure, cannot 

connect the power source 

 

After connecting the inlet water, 

measure the resistance,    replace 

 

High-pressure switch cannot be restored 

 

After letting off the pressure, 

measure the resistance, replace 

 

Switch Mode Power supply is burned out 

 

Measure the output voltage, 

replace 

 

Fuse in the computer box burned out 

 

Measure the output voltage, 

replace 

The high 

pressure pump 

is working 

properly, but no 

water is being 

produced 

 

High-pressure pump has lost pressure 

 

Measure the water pump pressure, 

replace 

 

Inlet water solenoid valve is faulty, no water 

can get in (no pure water) 

 

Replace the solenoid valve 

 

A pre-filter is blocked 

 

Observe the pure water and waste 

water, replace the pre-filter 

 

Non return valve is blocked (waste water, 

no pure water) 

 

Replace the non return valve 

 

The RO Membrane is plugged 

 

Clean or replace the RO membrane 

The machine is 

turned off but 

waste water has 

not stopped 

 

Inlet solenoid valve failed, cannot 

effectively cut off the water supply 

 

Observe the waste water, replace 

the inlet solenoid valve 

 

Non return valve has lost pressure (small 

waste water flow rate) 

 

Observe the waste water, replace 

the non return valve 

After the 

machine is filled 

with water 

(stand by), the 

machine starts 

repeatedly 

 

Non return valve has lost pressure 

 

Replace the non return valve 

 

High-pressure switch failure 

 

Replace the high pressure switch 

 

System is exhibiting a loss of pressure 

 

After checking the non return valve, 

check whether there is water 

leakage in the pipelines 

The pure water 

flow is small or 

not flowing 

 

Pre-filter is plugged 

 

Replace the pre-filter 

 

RO membrane is plugged 

 

Wash or replace the RO membrane 

 

Inlet solenoid valve failure 

 

Replace the inlet solenoid valve 

 

High pressure pump pressure is not 

enough 

 

Measure the high pressure pump 

water pressure, replace 

Summary of Contents for 800 ADVANCE

Page 1: ...ment field It produces pure water that can be consumed directly so the water you drink is cleaner and also beneficial to your health Before you install and use this water purifier please be sure to re...

Page 2: ...reparations 7 Instructions for Proper Installation 7 Installation Notes 9 Adjustment Methods 9 Usage Methods 9 Maintenance and Upkeep 10 Computer board control 10 Filter Replacement Time 10 Filter Rep...

Page 3: ...ssipation may lead to machine damage or fires Do not put heavy things on the machine if you put heavy things on the machine it may damage the spare parts inside cause the leakage malfunction even seri...

Page 4: ...se osmosis membrane leading to membrane failure Do not use in conditions under 5 If the temperature in the room is below 5 please be sure to take measures to prevent freezing such as starting the heat...

Page 5: ...5 Product Introduction 1 Blown up profile of the water purifier 1 a 1 b...

Page 6: ...6 2 Electrical diagram Diagram 2 3 Water route map Diagram 3...

Page 7: ...ter is 5 microns can effectively filter rust sand other larger particles and solid impurities in water Second is a Inline 2 5 granular activated carbon filter Can effectively adsorb chlorine humus dis...

Page 8: ...e the machine is producing water This design solves the contamination problem such as odors bacteria etc caused by long time pure water storage in tank It supplies the real pure and fresh water 2 Larg...

Page 9: ...and flathead screwdrivers 1 of each Scissors 1 pair 18 21mm wrench 1 14 16mm wrench 1 Needle nose pliers 1 Confirm that you have all the connectivity accessories required for installation Prior to ins...

Page 10: ...a suitable length of pipe connect one end of the pipe with the inlet water ball valve See Diagram 4 finally screw the nut in place Diagram 5 Diagram 6 Gooseneck faucet installation In the counter whe...

Page 11: ...th the O ring into the reverse osmosis membrane shell See Diagram 9 and push it in finally screw the membrane shell cover back on and use the membrane shell wrench to tighten the membrane shell cover...

Page 12: ...sible for any accident This machine is installed with the adaptor it must not touch in much water when installing otherwise it would cause the electrical accident Adjustment Methods After confirming t...

Page 13: ...turned on When you are not using water turn off the water faucet the high pressure switch will automatically cut off the water supply 5 In these usage methods usage refers to when the power supply is...

Page 14: ...ter rises Water flow is significantly reduced check to see if the filter or membrane is blocked and determine that it was not caused by a temperature drop If the filter s outer surface is covered in m...

Page 15: ...econd third and fifth stage filter 4 If the machine continuously works more than 45 minutes it would stop 45 minutes for protection sleep condition After the sleep period the machine can work normally...

Page 16: ...ure of 25 if the net pressure is less than 0 5MPa or if the inlet water temperature is less than 25 the RO membrane element water production will be less than 800GPD Disposal of old filters After repl...

Page 17: ...r and waste water replace the pre filter Non return valve is blocked waste water no pure water Replace the non return valve The RO Membrane is plugged Clean or replace the RO membrane The machine is t...

Page 18: ...amage do not fall under the scope of the warranty 5 If your water purifier exhibits abnormal behavior please immediately turn of the water source cut off the power and contact your local vendor Notes...

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