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Technical Support
For technical support contact our Support department:
Email:
Phone:
+49-821-4086-888
Make sure you have the following information available when you call:
Article number or product ID number (PN),
Production batch or Serial Number (SN)
The numbers are located on a small label on the nameplate.
Be ready to explain the nature of your problem to the service technician.
10.1.
Warranty
Due to their limited service life, parts that by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law. This applies to the backup battery, for example.
