27
8
Warranty and Service
The expected service life of the equipment is five years. The manufacture
date of can be found on the nameplate or label.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE. All faulty components can free
repair or replace during the warranty period.
In the normal condition of usual use and storage, the company is
responsible for free repair and replacement if the concentrator cannot be
used within a week after sold (within 12 month of commercial storage). The
user can take the oxygen concentrator to the company following service
department or agency or distributor for free repair with the invoice and
warranty card if the equipment cannot be used within 12 month after sold.
More than 12 month, the company provides the parts to repair with
reasonable charge if it could not be used.
The following conditions are not covered by the warranty:
Damage or deformation of the concentrator caused by collision;
Water into the unit or unit get wet;
The concentrator cannot work properly because of
self-disassemble caused by user.
Assembly is removable, stretching and re-commissioning;
Equipment repair or alterations by non-authorized personnel
of our company;
Damage caused by non-normal use beyond the prescribed
conditions;
Original serial number tag or manufacturer logo is removed or
replaced;
Improper use of the product.
If you have any questions, please contact us.
NOTES:
Please take care of the purchase invoice and maintenance card for
service.
The non-controllable factor or the artificial damage is not applicable to
maintenance scope.
Figures in this manual are for reference only. Please take the real product
you receive as standard. No notice will be made in case of any update.