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Konica Minolta magicolor 1600W, Service Manual

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Konica Minolta magicolor 1600W Service Manual Download Page 162

Field Service 

V

er. 1.0 Nov. 200

8

19. Image quality problems

125

magicolor 1600W magicolor 1650EN

T

roubleshooting

19.1.14

Poor fusing performance, offset

A. Typical faulty images

B. Troubleshooting procedure

C F

C F

4036fs4059c0

Offset

Poor fusing performance

C F

C F

C F

4036fs4060c0

Step

Section

Check item

Result

Action

1

Media

Does the media being used con-
form to specifications?

NO

Replace the media.

2

Fuser unit

Are the fuser separator levers in 
the correct position?

NO

Correct.

3

Have steps 1 to 2 eliminated the 
problem?

NO

Replace the fuser unit.

→

 Replace the printer control 

board.

Summary of Contents for magicolor 1600W

Page 1: ...SERVICE MANUAL 2008 11 2008 11 Ver 1 0 Ver 1 0 FIELD SERVICE magicolor 1600W magicolor 1650EN magicolor 1600W magicolor 1650EN...

Page 2: ...OTICE S 18 INDICATION OF WARNING ON THE MACHINE S 19 MEASURES TO TAKE IN CASE OF AN ACCIDENT S 22 Composition of the service manual C 1 Notation of the service manual C 2 magicolor 1600W 1650EN Main b...

Page 3: ...ii Blank Page...

Page 4: ...the course of technical training and even after that for performing maintenance and control of the product properly Keep this Service Manual also for future service In this Service Manual each of thre...

Page 5: ...rformance and safety Such modifications are therefore strictly prohibited The points listed below are not exhaustive but they illustrate the reason ing behind this policy SAFETY WARNINGS Prohibited Ac...

Page 6: ...ing enough cur rent capacity and the cord set meets regulatory requirements for the area Use of inadequate cord set leads to fire or electric shock Attach power plug which meets the following criteria...

Page 7: ...irectly into wall outlet having same configuration as the plug Use of an adapter leads to the product connecting to inadequate power supply voltage current capacity grounding and may result in fire or...

Page 8: ...cord with the fixture properly If the power cord inlet type is not connected to the prod uct securely a contact problem may lead to increased resistance overheating and risk of fire Check whether the...

Page 9: ...he power cord grasp the plug not the cable The cable may be broken leading to a risk of fire and electric shock Power Plug and Cord WARNING Wiring WARNING Never use multi plug adapters to plug multipl...

Page 10: ...d over an extended period of time holidays etc switch it off and unplug the power cord Dust collected around the power plug and outlet may cause fire Ventilation CAUTION The product generates ozone ga...

Page 11: ...plugs from the product and options When the power plug is inserted in the wall outlet some units are still powered even if the POWER switch is turned OFF Arisk of electric shock exists The area around...

Page 12: ...can leak leading to a risk of electric shock or fire Carefully remove all toner remnants and dust from electri cal parts and electrode units such as a charging corona unit Current can leak leading to...

Page 13: ...e installa tion state A risk of fire exists Check the interlock switch and actuator for loosening and check whether the interlock functions properly If the interlock does not function you may receive...

Page 14: ...u may be burned due to dust explosion Handling of Service Materials CAUTION Unplug the power cord from the wall outlet Isopropyl alcohol and acetone are highly flammable and must be handled with care...

Page 15: ...ec une batterie du m me type ou d un type quivalent recom mand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant Denmark ADVARSEL Lithiumbatteri Eksp...

Page 16: ...of the Print Head Unit This product employs a Class 3B laser diode that emits an invisible laser beam The laser diode and the scanning polygon mirror are incorporated in the print head unit The print...

Page 17: ...nd must be attached to laser products marketed in the United States All Areas Denmark CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may res...

Page 18: ...n anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 halvledarlaser Den maximala effekten f r laserdioden 20 mW v gl ngden 775 800 nm VARO Avattaessa ja suojalukitu...

Page 19: ...SAFETY AND IMPORTANT WARNING ITEMS S 16 4 2 Laser Safety Label A laser safety label is attached to the inside of the machine as shown below A034P0C502DA M...

Page 20: ...such as when working around the printerhead and PC Drum be sure first to turn the printer OFF If the job requires that the printer be left ON take off your watch and ring and wear laser protective gog...

Page 21: ...United States This copier is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Healt...

Page 22: ...l care should be taken to avoid burns and electric shock INDICATION OF WARNING ON THE MACHINE A034P0C504DA High voltage This area generates high voltage Be careful not to touch here when the power is...

Page 23: ...SAFETY INFORMATION S 20 A034P0C503DA High voltage This area generates high voltage Be careful not to touch here when the power is turned ON to avoid getting an elec tric shock...

Page 24: ...not burn used Toner Cartridges Toner expelled from the fire is dangerous You may be burned or injured if you touch any area that you are advised by any caution label to keep yourself away from Do not...

Page 25: ...f a serious accident has been received from a customer an on site evalua tion must be carried out quickly and KMBT must be notified 3 To determine the cause of the accident conditions and materials mu...

Page 26: ...ormation The basic configuration of each section is as follows However some options may not be applied to the following configuration Theory of Operation section Field service section OUTLINE Explanat...

Page 27: ...ll be identified with S abbreviation for Short edge feeding on the paper size No specific notation is added for the long edge feeding When the size has only the short edge feeding with no long edge fe...

Page 28: ...SERVICE MANUAL 2008 11 Ver 1 0 FIELD SERVICE Main body magicolor 1600W magicolor 1650EN...

Page 29: ...represents the number of times the revision has been made To indicate clearly a page that contains the revision is shown near the page number of the corresponding page The number inside represents the...

Page 30: ...13 4 Service tool 14 4 1 Service material list 14 5 Firmware upgrade 15 5 1 For magicolor 1600W 15 5 1 1 Controller firmware upgrading 15 5 2 For magicolor 1650EN 16 5 2 1 Controller firmware upgradin...

Page 31: ...aning blade pressure retraction solenoid SD5 44 6 3 21 Tray 1 media feed roller 44 6 3 22 Separation pad 45 6 4 Cleaning procedure 47 6 4 1 Tray 1 media feed roller 47 6 4 2 Printer head window 47 ADJ...

Page 32: ...ay 60 11 Description of the control panel magicolor 1650EN 61 11 1 List of control panel messages 61 11 1 1 Standard status messages 61 11 1 2 Caution messages 61 11 1 3 Error messages 62 11 1 4 Malfu...

Page 33: ...ORMAT 79 12 6 9 RESTORE SAVE 79 12 7 SERVICE MENU 80 12 8 LANGUAGE 80 13 USER SERVICE MENU magicolor 1650EN 81 13 1 USER SERVICE MENU entry procedure 81 13 2 List of SERVICE MENU functions 81 14 Servi...

Page 34: ...TEST 91 15 7 2 TEST PRINT 91 15 8 PRINT SETTINGS 92 15 9 BK CLEAR 92 15 10 FUSER UNLOCK 92 15 11 CIE COLORSPACE 92 TROUBLESHOOTING 16 Jam display 93 16 1 Misfeed display 93 16 1 1 Indication given by...

Page 35: ...mistor open circuit failure 0510 Abnormally low fuser temperature 0520 Abnormally high fuser temperature 108 17 2 11 0F51 Waste toner full sensor trouble 109 17 2 12 13C0 Printer control board malfunc...

Page 36: ...correct color image registration 124 19 1 14 Poor fusing performance offset 125 19 1 15 Brush effect blurred image 126 19 1 16 Back marking 127 19 1 17 Pitch lines pitch uneven density 128 APPENDIX 20...

Page 37: ...magicolor 1600W magicolor 1650EN Outline Maintenance Adjustment Setting Troubleshooting Appendix Field Service Ver 1 0 Nov 2008 viii Blank Page...

Page 38: ...1600W magicolor 1650EN Outline OUTLINE 1 System configuration A magicolor 1600W B magicolor 1650EN 1 Main body 2 Dust cover option A034T1C005AA 1 2 1 Main body 3 Duplex Option option 2 Lower Feeder U...

Page 39: ...1600W 1200 x 600 dpi 600 x 600 dpi magicolor 1650EN 600 dpi x 600 dpi x 4 bit or 600 dpi x 600 dpi x 1 bit Media feeding system magicolor 1600W One way system Tray 1 200 sheets magicolor 1650EN One wa...

Page 40: ...sided 13 seconds 2 sided 26 seconds Thick stock Full color 1 sided 30 seconds Monochrome 1 sided 21 seconds Print speed A4 Plain paper Full color 1 sided 5 pages minute 2 sided 5 pages minute Monochr...

Page 41: ...ely 14 4 kg with consumables Operating noise During standby magicolor 1600W 29 dB A magicolor 1650EN During printing magicolor 1600W 49 dB A Color 51 dB A monochrome magicolor 1650EN 49 dB A Color 50...

Page 42: ...Windows Server 2008 Standard Enterprise Datacenter Vista Home Basic Home Premium Ultimate Business Enterprise WindowsVista Home Basic Home Premium Ultimate Business Enterprise x64 Edition Windows XP...

Page 43: ...2 Product specifications Field Service Ver 1 0 Nov 2008 6 magicolor 1600W magicolor 1650EN Outline Blank Page...

Page 44: ...tandard in box toner cartridge C M Y 500 Continuous printing Standard in box toner cartridge K 2 1 000 Continuous printing Standard capacity toner cartridge C M Y 1 500 Continuous printing High capaci...

Page 45: ...ges 1 000 pages 1 400 pages 1 350 pages 500 pages 700 pages 1 Imaging cartridge The imaging cartridge drive time count is compared with the printed page count and whichever reaching its life value is...

Page 46: ...capacity toner cartridge C M Y K Every 2 500 prints B Removal procedure 1 For magicolor 1600W 1 Check the color of the toner cartridge to be replaced on the control panel 2 Press the Rotate Toner key...

Page 47: ...menu and select the toner cartridge of the specific color of toner to be replaced See P 69 3 Open the front cover 1 and make sure that the specific toner cartridge to be replaced is in the front 4 Ho...

Page 48: ...or 1650EN Maintenance C Reinstallation procedure NOTE Do not let the toner cartridge stand upright or keep it in that upright posi tion 1 Shake the toner cartridge 1 a few times to distribute the tone...

Page 49: ...1650EN Maintenance 3 Aligning the shaft 1 on both sides of the toner cartridge with the rails in the machine install the toner car tridge 2 4 Press in the toner cartridge until 1 it locks into place...

Page 50: ...nts Imaging cartridge Monochrome 1P J Every 10 000 counts Imaging cartridge Full color continuous printing Every 11 250 counts Imaging cartridge Full color 1P J Every 7 500 counts B Replaced procedure...

Page 51: ...er 1 0 Nov 2008 14 magicolor 1600W magicolor 1650EN Maintenance 4 Service tool 4 1 Service material list Tool name Shape Material No Remarks Cleaning pad 000V 18 1 10pcs 1pack Isopropyl alcohol 000V 1...

Page 52: ...e firmware confirm the current Controller Firmware Version See P 53 1 Connect the machine and PC using the USB cable 2 Copy the firmware data and upgrading program in any arbitrary directory of the PC...

Page 53: ...he printer s power switch 4 To select YES for each of the items shown below use the or key Then press the Menu Select key UPDATE PRINTER YES REPLACE CODE YES REPLACE ALL FONT YES REPLACE SYS FONT YES...

Page 54: ...P address of the machine to start FTP 5 Check the user name and then press the Enter key to go to the next step 6 Using the bin command set the file transfer mode to the binary transfer 7 Type the has...

Page 55: ...l key 6 Press key and when MAINTENANCE MENU UPDATE BOOTCODE is displayed press Menu Select key 7 Select item of UPDATE BOOTCODE and Yes with key and press Menu Select key 8 Make sure that the message...

Page 56: ...d in red in order to prevent them from being removed by mistake Do not remove or loosen any of the red painted screws in the field It should also be noted that when two or more screws are used for a s...

Page 57: ...gh voltage unit HV P 28 9 Units Transfer roller unit P 29 10 Fuser unit P 30 11 PH unit P 31 12 Media feed driving unit P 33 13 Other Parts Transport motor M1 P 36 14 Developing motor M3 P 37 15 DC po...

Page 58: ...P 22 3 Open the top cover 4 Open the front cover 5 Remove three screws 1 and remove the left cover 2 A034F2C001DA 1 1 2 WARNING Make sure to remove the rear cover before mounting the left cover in ord...

Page 59: ...he top cover 3 Open the front cover 4 Remove four screws 1 and remove the right cover 2 6 3 4 Operation panel 1 Open the top cover 2 Open the front cover 3 Remove the harness cover 1 4 Unhook two tabs...

Page 60: ...en the printer control board is replaced with a new one be sure to execute BK CLEAR See P 92 1 Remove the rear cover See P 21 2 Remove the left cover See P 21 3 Disconnect all connectors and flat cabl...

Page 61: ...trol board NOTE When the printer control board PRCB has been replaced be sure to remount parameter chip IC9 Remove parameter chip IC9 from the old printer control board and mount it on the new printer...

Page 62: ...is replaced with a new one be sure to execute BK CLEAR See P 92 1 Remove the rear cover See P 21 2 Remove the right cover See P 22 3 Disconnect all connectors and flat cables from the MFP board NOTE T...

Page 63: ...r control board See P 23 2 Remove the MFP board See P 25 3 Remove the screw 1 4 Disconnect two connectors 2 Red and white remove the harness from two wire saddles 3 5 Remove two screws 1 and remove th...

Page 64: ...Maintenance 8 Remove the harness 1 and remove the harness guide 2 9 Remove eight screws 1 to pull out the DC power unit assy 2 10 Disconnect four connectors 1 and remove four screws 2 and remove the D...

Page 65: ...e connectors 1 and remove four screws 2 and remove the high voltage unit 3 Precautions for reinstallation of the high voltage unit Make sure that the high voltage unit fits into the tab 1 at the locat...

Page 66: ...NOTE Use care not to lose the two springs of the transfer roller unit They can easily come off 3 To reinstall reverse the order of removal NOTE When the transfer roller unit is replaced with a new one...

Page 67: ...4 To reinstall reverse the order of removal NOTE When the fuser unit is replaced with a new one it is necessary to reset the mainte nance counter For magicolor 1600W See P 59 For magicolor 1650EN See...

Page 68: ...unit See P 28 7 Disconnect the flat cable 1 on the MFP board NOTE For magicolor 1600W P108 For magicolor 1650EN CN5 8 Disconnect the connector PJ19 1 and flat cable PJ18 2 on the printer control board...

Page 69: ...ge 3 is moved to a position at which the toner cartridge can be easily removed NOTE When rotating the rack use care not to touch the developing roller 10 Hold onto the handle 1 pull it and remove the...

Page 70: ...the position where the screw can be removed easier and remove the screw using a short driver 6 3 12 Media feed driving unit 1 Remove the right cover See P 22 2 Remove the left cover See P 21 3 Lay the...

Page 71: ...emove four screws 1 and remove the sheet metal 2 NOTE Use care not to lose the two springs 5 Remove two screws 1 and open the front cover 2 to remove the media feed tray unit 3 6 Disconnect the connec...

Page 72: ...e Ver 1 0 Nov 2008 6 Other 35 magicolor 1600W magicolor 1650EN Maintenance 7 Remove the tapes 1 at two posi tions 8 Remove four screws 1 and remove the media feed driving unit 2 A034F2C030DA 1 A034F2C...

Page 73: ...rt motor M1 1 Remove the left cover See P 21 2 Remove all toner cartridges See P 9 3 Remove the harness from two wire saddles 1 4 Remove three screws 1 and remove the sheet metal 2 5 Remove three scre...

Page 74: ...ck the tab 1 and remove the motor cover 2 8 Disconnect the connector 1 and remove the transport motor 2 6 3 14 Developing motor M3 1 Remove the left cover See P 21 2 Remove the screw 1 and remove the...

Page 75: ...Remove two E rings 1 belt 2 two gears 3 and bearing 4 NOTE Make sure to pull out the belt 2 and gears 3 forward parallel together Use care not to lose the shaft 5 Remove two covers 1 by taking out the...

Page 76: ...two screws 1 and discon nect the connector 2 and remove the developing motor 3 6 3 15 DC power supply fan motor FM1 1 Remove the rear cover See P 21 2 Remove the right cover See P 22 3 Remove the high...

Page 77: ...e 5 Disconnect the connector 1 6 Remove the harness 1 from the wire saddle 7 Remove the screw 1 to take out the DC power unit motor assy 2 as shown in the picture 8 Unhook two tabs 1 remove the DC pow...

Page 78: ...arness 1 from the harness guide 3 Remove the screw 2 remove the ozone ventilation fan motor assy 3 4 Unhook the tab 1 remove the ozone ventilation fan motor 2 6 3 17 Tray1 media feed solenoid SD1 1 Re...

Page 79: ...1 Remove the left cover See P 21 2 Remove the harness from two wire saddles 1 3 Remove three screws 1 and remove the sheet metal 2 4 Remove the screw 1 and discon nect the connector 2 and remove the...

Page 80: ...1 2 Remove the left cover See P 21 3 Disconnect all connectors and flat cables from the printer control board 4 Remove the harness from the har ness guide 1 to remove it 5 Remove the screw 1 and disco...

Page 81: ...t cover See P 21 2 Remove the screw 1 and discon nect the connector 2 and remove the cleaning blade pressure retrac tion solenoid 3 NOTE Use care not to lose the two springs 6 3 21 Tray 1 media feed r...

Page 82: ...e main body of the printer on its back NOTE Put the printer on the flat place such as a desk for this work not to impose unreasonable force on the machine 4 Remove four screws 1 and remove the sheet m...

Page 83: ...6 Other Field Service Ver 1 0 Nov 2008 46 magicolor 1600W magicolor 1650EN Maintenance 6 Remove the separation pad 1 7 Remove the spring 1 A034F2C033DA 1 A034F2C034DA 1...

Page 84: ...ia feed roller 1 Open the top cover 2 Remove the imaging cartridge See P 13 3 Using a cleaning pad dampened with alcohol wipe the tray1 media feed roller 1 clean of dirt 6 4 2 Printer head window 1 En...

Page 85: ...6 Other Field Service Ver 1 0 Nov 2008 48 magicolor 1600W magicolor 1650EN Maintenance Blank Page...

Page 86: ...humidity direct sunlight ventilation etc levelness of the installation site The original has a problem that may cause a defective image The density is properly selected The original glass slit glass o...

Page 87: ...d the Clear key 8 1 1 LED Indicator Each of the LED indicators provides five different types of signals A specific printer con dition is indicated by the combination of these signal types 1 Ready indi...

Page 88: ...cover or top cover is open The imaging cartridge is not installed OFF ON Toner status The toner cartridge is not installed The toner cartridge is empty OFF High blinking Toner status Toner out OFF ON...

Page 89: ...han that set in the printer driver was fed into the printer 1 Check that one of the above errors has occurred 2 Perform the remedial action according to the error 3 Press the Clear key less than 5 sec...

Page 90: ...el tab 9 2 1 Remote Panel Display Content Status Allows the current status of the printer to be checked Display Configuration Page Displays the configuration page In addition the contents of the confi...

Page 91: ...Specifies the length of time before the machine enters energy saver mode after the last print is received or the last key operated The default setting is 30 min 5 15 30 60 Auto Continue If Off is sele...

Page 92: ...er 1 Thick2 Adjust the 2nd image transfer output of thick paper 2 Postcard Adjust the 2nd image transfer output of Postcard Envelope Adjust the 2nd image transfer output of Envelope Labels Adjust the...

Page 93: ...tion not available Function Eliminates flickers of a room fluorescent light when it occurs due to power source use environment or similar reason Use Use when the fluorescent light flickers due to powe...

Page 94: ...with the width of the paper 2 20 mm Fixed value 3 200 mm Fixed value 4 5 50 mm Fixed value 1 2 3 4 5 A034F3C500DA Function To print the test pattern for halftones and gradations One page each is print...

Page 95: ...he sta tus display box of the Remote Panel Utility when imaging cartridge is about to run out If Off is selected neither of these notifications appear when the imaging car tridge is about to run out U...

Page 96: ...Toner low or I C low Temperature Displays the set fuser temperature of each paper Jam Counter Displays the number of misfeeds that have occurred Trouble Counter Displays the number of malfunctions det...

Page 97: ...indicator 5 Moves down in the menu structure Within a menu choice that is changeable character by character scrolls down ward through the available characters 2 Error indicator 6 Moves left in the men...

Page 98: ...printer operation with optimum output quality possible ENERGY SAVER Energy saver mode CANCELLING JOB Canceling a job INITIALIZING The printer is being initialized magicolor 1650 STARTING PRINTER The...

Page 99: ...s occurred TOP COVER OPEN The top cover of the machine is open PAPER JAM XXXX A media jam has occurred at the specified location PUT SIZE TYPE IN TRAY 1 The media size set from the printer driver is d...

Page 100: ...IGURATION P 65 STATISTICS PAGE P 65 FONT LIST POSTSCRIPT P 65 PCL P 65 DIRECTORY LIST P 66 DEMO P 66 PAPER MENU INPUT TRAY TRAY 1 MODE P 66 TRAY 1 MEDIA SIZE P 66 MEDIA TYPE P 66 TRAY 2 1 MEDIA SIZE P...

Page 101: ...ME TYPE P 74 ETHERNET SPEED P 74 DISABLE 802 1X P 74 PS PROTOCOL P 75 USB ENABLE P 75 JOB TIMEOUT P 75 SYSTEM DEFAULT PRINT QUALITY P 76 COLOR MODE P 76 EMULATIONS DEFAULT P 76 AUTO DEFAULT P 76 POSTS...

Page 102: ...machine The following items can be checked TCP IP Printer Information Printer Interfaces Installed Options Paper Settings Setting procedure The default setting is Yes YES NO Function Prints the statis...

Page 103: ...to specify that printing is performed when the printer driver settings and the control panel settings are all the same Setting procedure The default setting is AUTO AUTO CASSETTE Function Specifies th...

Page 104: ...IDTH IN On the models for all other regions the settings appear in millimeters and the menu item appears as WIDTH MM The default setting is 92 mm 3 63 inch 92 to 216 363 to 850 Function Specifies the...

Page 105: ...ON OFF Function Specifies whether jobs received from another manufacturer s printer driver are printed using Tray 1 or Tray 2 Use To specify the media source for print jobs using another manufacturer...

Page 106: ...fied color of toner cartridge to the replacement position When the rack stops moving the message OPEN DOOR AND REPLACE color TONER appears on the display 4 Open the front cover and replace the toner c...

Page 107: ...are replaced with new ones Setting procedure The default setting is NO YES NO If YES is selected image adjustments are performed Function Applies the image adjustments Use If ON is selected to apply...

Page 108: ...se If AUTOMATIC is selected the print speed is automatically selected If SPEED is selected the print speed is increased while the print quality is decreased If QUALITY is selected the print speed is d...

Page 109: ...k information Setting procedure The default setting is YES YES NO Function Sets the IP address of the printer on the network Use To enter the printer s IP address Setting procedure Enter the IP ADDRES...

Page 110: ...etting is NO YES NO Function To set whether to use IPv6 in IP network communication Use If YES is selected IPv6 is enabled If NO is selected IPv6 is disabled Setting procedure The default setting is Y...

Page 111: ...on Sets the Ethernet frame type Use To specify the Ethernet frame type for transmission Setting procedure The default setting is AUTO AUTO 802 2 802 3 ETHER II SNAP Function Specifies the transmission...

Page 112: ...data in quoted format Setting procedure The default setting is BINARY BINARY QUOTED BINARY Function Specifies whether to enable or disable USB Use To disable USB Setting procedure The default setting...

Page 113: ...ifies the printer control language Use To change the printer control language If AUTOMATIC is selected the printer automatically selects the printer control lan guage from the data stream Setting proc...

Page 114: ...etc The font numbers that appear correspond to the PCL font list Setting procedure The default setting is 0 0 to 32767 Function Sets the font size in the PCL language when not specified by the printe...

Page 115: ...o adjust the TOD clock The settings appear in the following order year month day hour minutes seconds Setting procedure 1 Select DATE TIME 2 Using and keys enter the time of day and day month and year...

Page 116: ...admin menu NOTE The specified password is applied only if SECURITY CONFIG ENABLE is set to ON Empty passwords are not allowed Use Setting procedure The default setting is the last four digits of the p...

Page 117: ...e saved Function Selects whether or not menu items are reverted to the previously saved settings Use To revert the settings to the previously saved settings Setting procedure The default setting is NO...

Page 118: ...y to display MAIN MENU 4 Press the key B Exiting Press key to return to the initial screen 13 2 List of SERVICE MENU functions USER SVC MENU Ref page SETTINGS ENERGY SAVE P 85 ADJUSTMENTS FLICKER P 85...

Page 119: ...N Adjustment Setting 14 Service mode magicolor 1600W 14 1 Service mode entry procedure It will be displayed by activating Panel Remote Utility and enter the password See P 58 NOTE Ensure appropriate s...

Page 120: ...nu Select key B Exiting Press key to return to the initial screen 15 2 List of SERVICE MENU functions SERVICE MENU Ref page SERVICE PASSWORD ENTER PASSWORD SETTINGS ENERGY SAVE P 85 ADJUSTMENTS FLICKE...

Page 121: ...APER P 89 THICK1 THICK2 ENVELOPE LETTERHEAD POSTCARD LABELS SUPPLIES USAGE CYAN TONER P 89 MAGENTA TONER P 89 YELLOW TONER P 89 BLACK TONER P 89 I C P 89 SRU USAGE TRANS BELT UNIT P 90 TRANSFER ROLLER...

Page 122: ...printing Use To correct a misaligned print image PLAIN PAPER Adjust the head margin of plain paper THICK PAPER Adjust the head margin of thick paper ENVELOPE Adjust the head margin of envelope Setting...

Page 123: ...tions To increase the ATVC value in the direction of a foggier image decrease the setting value To decrease the ATVC value in the direction of a less foggy image increase the setting value Setting pro...

Page 124: ...occurs when the type of paper is changed or environmental conditions change Use this function when curled paper or paper misfeed as a result of the curled paper occurs under varying environmental cond...

Page 125: ...counter Function To erase NVRAM data Use Setting procedure The default setting is NO NO YES Function Displays the total number of pages printed to date Use To identify the total number of printed page...

Page 126: ...n be compre hended Function To display the number of printing by paper type Use To confirm the number of printing by paper type so that usage status can be compre hended Function Displays how much of...

Page 127: ...isplays the remaining life of the fuser unit as a percentage Use To monitor the amount of life remaining in the fuser unit Function Displays the number of misfeeds that have occurred Use When checking...

Page 128: ...NO Function To print the test pattern for adjusting the image Use If there is tilt or when registration or zoom ratio adjustments are performed 1 The length of the half of the width of a paper Change...

Page 129: ...aced with a new one Setting procedure The default setting is YES YES NO Function The engine will lock when there are two consecutive increases of fuser warm up fail ures SERVICE CALL 0500 or Thermisto...

Page 130: ...s the printer shows the corresponding paper misfeed status by means of the Error indicator on the control panel or LCD display 16 1 1 Indication given by the error indicator magicolor 1600W The Error...

Page 131: ...e cover Display Misfeed Location Misfeed processing location Action PAPER JAM TRANSFER Transfer section Top cover See P 97 PAPER JAM FUSER Fusing section Top cover See P 98 PAPER JAM EXIT Exit section...

Page 132: ...95 magicolor 1600W magicolor 1650EN Troubleshooting 16 2 Sensor layout System equipped with a lower feeder unit and duplex option 1 Exit sensor PS4 3 Registration sensor PS2 2 2nd image transfer retr...

Page 133: ...Is the media curled wavy or damp Change media Instruct user in correct media storage Is a foreign matter present along the media path or is the media path deformed or worn Clean or change the media pa...

Page 134: ...sensor PS2 is blocked when the power switch is turned ON a cover is opened and closed or a misfeed or malfunction is reset The 2nd image transfer retraction position sensor PS3 is blocked when the pow...

Page 135: ...apse of a predetermined period of time after media information has been created Detection of media left in fusing section The exit sensor PS4 is blocked when the power switch is turned ON a cover is o...

Page 136: ...AM Control signal Location electri cal component 1 Initial check items 2 Check the PRCB connector for proper con nection and correct as necessary 3 PS4 sensor check PRCB PJ6 3 ON 1600W B to C 6 1650EN...

Page 137: ...y means of the Error indicator on the control panel or LCD display 17 1 1 Indication of the error indicator magicolor 1600W The CPU circuit of the printer performs a self diagnostics procedure If a fa...

Page 138: ...control position after the lapse of a given period of time after the rack motor has started while the rack motor is turning The count value of the edge of ON signal of the rack positioning sensor duri...

Page 139: ...output of a laser has been started The SOS signal is never detected in the image area 0500 Fuser warm up failure The thermistor does not detect a predetermined tem perature value even after the lapse...

Page 140: ...Troubleshooting 17 1 4 Resetting a malfunction To reset a malfunction turn the power switch OFF and then ON again 3C00 EEPROM installation error Contact the responsible people of KONICA MINOLTA when...

Page 141: ...ssary 3 Check the PRCB connector for proper con nection and correct as necessary 4 M1 operation check PRCB PJ8 1 to 6 1600W C 2 1650EN C 2 5 Change PRCB 6 Change DCPU Relevant electrical parts Rack mo...

Page 142: ...rect as necessary 3 Check the PRCB connector for proper con nection and correct as necessary 4 FM2 operation check PRCB PJ16 1 REM PRCB PJ16 3 LOCK 1600W C 4 1650EN C 4 5 Change FM2 6 Change PRCB Rel...

Page 143: ...RCB Relevant electrical parts 2nd image transfer retraction position sensor PS3 2nd image transfer pressure retraction solenoid SD4 Transport motor M1 Printer control board PRCB Step Action WIRING DIA...

Page 144: ...RCB Step Action WIRING DIAGRAM Control signal Location Electrical component 1 Check the cable and connector for proper connection and correct as necessary 2 Change PH unit 3 Change PRCB Relevant elect...

Page 145: ...gicolor 1600W 1 Main switch is turned ON 2 Open the top cover 3 Press the following keys in this order Rotate Toner key Clear key Clear key Rotate Toner key 4 Main switch is turned OFF ON For magicolo...

Page 146: ...omponent 1 Check the PRCB connector for proper con nection and correct as necessary 2 PS7 sensor check 3 Change PRCB Relevant electrical parts Printer control board PRCB Step Action WIRING DIAGRAM Con...

Page 147: ...ard MFPB Step Action WIRING DIAGRAM Control signal Location Electrical component 1 Check the cable and connector for proper connection and correct as necessary 2 Change PRCB 3 Change MFPB Relevant ele...

Page 148: ...DCPU YES Change PRCB Relevant electrical parts MFP board MFPB Control panel DC power supply DCPU Step Check Item Location Electrical component Result Action 1 Is the power source voltage being applie...

Page 149: ...imaging cartridge con nected properly NO Clean the contact terminal 4 Is the transfer belt dirty with fin gerprints or oil YES Clean 5 Is the transfer belt dirty or scratched YES Wipe the surface clea...

Page 150: ...idge con nected properly NO Clean the contact terminal 4 Is the transfer belt dirty or scratched YES Wipe the surface clean of dirt with a soft cloth Replace the scratched transfer belt with a new ima...

Page 151: ...or sur face YES Replace the imaging cartridge 2 Is the outside dirty YES Clean 3 Is the transfer belt dirty or scratched YES Wipe the surface clean of dirt with a soft cloth Replace the scratched tran...

Page 152: ...r face YES Replace the imaging cartridge 2 Is the outside dirty YES Clean 3 Is the transfer belt dirty with fin gerprints or oil YES Clean 4 Is the transfer belt dirty or scratched YES Wipe the surfac...

Page 153: ...s the contact dirty YES Clean 3 PH unit Is the window surface dirty YES Clean 4 2nd transfer roller Is the contact dirty YES Clean 5 Media Is the media damp YES Replace the media with new media that h...

Page 154: ...hooting procedure 4036fs4048c0 4036fs4049c0 Step Section Check item Result Action 1 Imaging cartridge Is the outside dirty YES Clean 2 PH unit Is the window surface dirty YES Clean 3 IDC sensor board...

Page 155: ...dirty YES Clean 3 Is the contact terminal of the imaging cartridge connected properly NO Clean the contact terminal 4 Toner cartridge Is the developing bias contact ter minal in good contact NO Clean...

Page 156: ...c0 Step Section Check item Result Action 1 Media Is the media damp YES Replace the media with new media that has just been unwrapped 2 imaging cartridge Is the terminal dirty YES Clean 3 IDC sensor bo...

Page 157: ...Clean 3 Is the transfer belt dirty with fin gerprints or oil YES Clean 4 Is the transfer belt dirty or scratched YES Wipe the surface clean of dirt with a soft cloth Replace the scratched transfer be...

Page 158: ...ace YES Replace the imaging cartridge 3 Is the Transfer Belt dirty with fin gerprints or oil YES Clean 4 Is the transfer belt dirty or scratched YES Wipe the surface clean of dirt with a soft cloth Re...

Page 159: ...rred image A Typical faulty images B Troubleshooting procedure 4036fs4031c0 Blurred image Step Section Check item Result Action 1 PH unit Is the window surface dirty YES Clean 2 Imaging cartridge Is t...

Page 160: ...proper connection 2 Imaging cartridge Is the gear of the imaging car tridge drive mechanism installed properly NO Check or correct the drive trans mitting section or replace the imaging cartridge 3 I...

Page 161: ...rprints or foreign matter YES Clean 2 Is the transfer belt dirty or scratched YES Wipe the surface clean of dirt with a soft cloth Replace the scratched transfer belt with a new imaging cartridge 3 Is...

Page 162: ...procedure C F C F 4036fs4059c0 Offset Poor fusing performance C F C F C F 4036fs4060c0 Step Section Check item Result Action 1 Media Does the media being used con form to specifications NO Replace th...

Page 163: ...dia that has just been unwrapped 2 Does the media being used con form to specifications NO Replace the media 3 Imaging cartridge Are there scratches or lines evi dent on the photo conductor sur face Y...

Page 164: ...S Remove the foreign object 2 Fuser unit Is the fusing entrance guide plate dirty or scratched YES Clean or replace 3 Is the fusing roller scratched or dirty YES Replace the fuser unit 4 imaging cartr...

Page 165: ...y at a pitch of 25 mm occur YES Leave the main unit to stand idle under environment free of high humidity 2 Toner cartridge Is the toner cartridge for each color of toner installed in posi tion NO Rei...

Page 166: ...Main body 1 DC power supply fan motor FM1 6 Registration roller solenoid SD2 2 Rack motor M2 7 Ozone ventilation fan motor FM2 3 Developing motor M3 8 2nd image transfer pressure retraction solenoid...

Page 167: ...ature humidity sensor TEM HUMS 2 High voltage unit HV 8 Print control board PRCB 3 Interlock switch MS2 9 2nd image transfer retraction position sensor PS3 4 Contact switch SW5 10 MFP board MFPB 5 Rac...

Page 168: ...s layout drawing 131 magicolor 1600W magicolor 1650EN Appendix 20 2 Lower feeder unit option 1 Transport sensor PS12 4 Media feed solenoid SD6 2 Media empty sensor PS10 5 PC control board PCCB 3 Tray...

Page 169: ...1600W magicolor 1650EN Appendix 20 3 Duplex option option 1 Transport sensor 1 PS15 5 Transport motor M6 2 AD drive board ADDB 6 Door sensor PS14 3 Loop sensor PS13 7 Switchback motor M5 4 Registrati...

Page 170: ...eld Service Ver 1 0 Nov 2008 20 Parts layout drawing 133 magicolor 1600W magicolor 1650EN Appendix 20 4 Duplex option attachment option 1 Transport sensor 2 PS17 2 Relay board 2 REYB 2 A0VTF5C501DA 1...

Page 171: ...magicolor 1650EN Appendix 21 Connector layout drawing No CN No Location No CN No Location 1 CN2 D 10 3 CN5 D 9 2 CN3 D 9 4 CN6 D 11 Description Number of Pin Possible to confirm by removing external c...

Page 172: ...setting voltage C setting voltage K setting voltage 1st transfer output Cleaning blade pressure retraction solenoid 2nd image transfer pressure retraction solenoid 2nd transfer output Developing motor...

Page 173: ...22 Timing chart Field Service Ver 1 0 Nov 2008 136 magicolor 1600W magicolor 1650EN Appendix Blank Page...

Page 174: ...SERVICE MANUAL 2008 11 Ver 1 0 FIELD SERVICE Lower Feeder Unit...

Page 175: ...represents the number of times the revision has been made To indicate clearly a section revised show in the lower outside section of the correspond ing page A number within represents the number of ti...

Page 176: ...ssembly list Other parts 5 3 2 1 Disassembly assembly parts list 5 3 2 2 Cleaning parts list 5 3 3 Disassembly Assembly procedure 5 3 3 1 Lower Feeder Unit 5 3 3 2 Right cover 6 3 3 3 Left cover 6 3 3...

Page 177: ...Lower Feeder Unit General Maintenance Troubleshooting Field Service Ver 1 0 Nov 2008 ii 4 3 Solution 15 4 3 1 Initial check items 15 4 3 2 Lower feeder unit media take up section 15...

Page 178: ...et paper feed cassette Installation Desk type Document alignment Center Paper size A4S LetterS Paper type Plain paper 60 to 90 g m2 16 to 24 lb Capacity 500 sheets Power requirements DC 24 V 10 suppli...

Page 179: ...1 Product specifications Field Service Ver 1 0 Nov 2008 2 Lower Feeder Unit General Blank Page...

Page 180: ...Field Service Ver 1 0 Nov 2008 2 Periodic check 3 Lower Feeder Unit Maintenance MAINTENANCE 2 Periodic check 2 1 Maintenance procedure Periodic parts check Periodically replaced parts are not employed...

Page 181: ...in order to prevent them from being removed by mistake Do not remove or loosen any of the red painted screws in the field It should also be noted that when two or more screws are used for a single pa...

Page 182: ...be sure first to unplug the power cord of the printer from the power outlet 1 Lift the printer main body and then remove the Lower Feeder Unit 1 from the printer No Section Part name Ref page 1 Lower...

Page 183: ...screws 1 and unhook three tabs 2 and remove the right cover 3 3 3 3 Left cover 1 Remove the Lower Feeder Unit from the main body 2 Remove two screws 1 and unhook three tabs 2 and remove the left cove...

Page 184: ...3 Other 7 Lower Feeder Unit Maintenance 3 Disconnect two connectors 1 and remove the rear cover 2 3 3 5 Pick up roller 1 Remove the Lower Feeder Unit from the main body 2 Remove two pick up rollers 1...

Page 185: ...2 Remove the left cover See P 6 3 Remove the rear cover See P 6 4 Slide out the tray 5 Unlock two tabs 1 and remove the cover 2 NOTE Make sure to take off the harness from the guide when removing it...

Page 186: ...r Feeder Unit Maintenance 8 Remove two screws 1 on the bot tom of media feed unit 9 Remove seven screws 1 and slide out the media pick up drive unit 2 10 Remove the harness from three wire saddles 1 A...

Page 187: ...ire saddles 1 12 Remove the media pick up drive unit 3 3 7 PC control board PCCB 1 Remove the lower feeder unit See P 5 2 Remove the rear cover See P 6 3 Disconnect four connectors 1 from the PC contr...

Page 188: ...Feeder Unit Maintenance 3 3 8 Media feed solenoid SD6 1 Remove the media pick up drive unit See P 8 2 Remove the screw 1 and remove the protective cover 2 3 Remove the screw 1 and remove the media fe...

Page 189: ...e 3 4 Cleaning procedure NOTE The alcohol described in the cleaning procedure is isopropyl alcohol 3 4 1 Pick up roller 1 Remove the Lower Feeder Unit from the main body 2 Wipe the pick up roller 1 cl...

Page 190: ...When a media misfeed occurs a message is displayed on the control panel 4 1 1 Misfeed display resetting procedure Open the relevant door clear the sheet of misfed paper and close the door Display Mis...

Page 191: ...splay Field Service Ver 1 0 Nov 2008 14 Lower Feeder Unit Troubleshooting 4 2 Sensor layout 4 2 1 magicolor 1650EN mounted with the Lower Feeder Unit and Duplex Option 1 Registration sensor PS2 A0VPF4...

Page 192: ...de and trailing edge stop at the correct position to accommodate the paper Set as necessary Are the actuators found operational when checked for correct operation Correct or change the defective actua...

Page 193: ...4 Jam display Field Service Ver 1 0 Nov 2008 16 Lower Feeder Unit Troubleshooting Blank Page...

Page 194: ...SERVICE MANUAL 2008 11 Ver 1 0 FIELD SERVICE Duplex Option...

Page 195: ...represents the number of times the revision has been made To indicate clearly a section revised show in the lower outside section of the correspond ing page A number within represents the number of ti...

Page 196: ...cedure 5 3 3 1 Duplex Option 5 3 3 2 Right cover 6 3 3 3 Left cover 6 3 3 4 AD drive board ADDB 7 3 3 5 Cooling fan motor FM3 8 3 3 6 Transport motor M6 10 3 3 7 Switchback motor M5 10 3 3 8 Registrat...

Page 197: ...Ver 1 0 Nov 2008 2 4 3 3 Misfeed at Duplex Option media feed section 16 5 Error codes 17 5 1 Trouble code 17 5 1 1 Indication of the LCD display magicolor 1650EN 17 5 1 2 Trouble code list 17 5 2 Solu...

Page 198: ...side of main body Reversing system Exit roller switchback Document alignment Center Paper size A4S LetterS Paper type Plain Paper 60 to 90 g m2 16 to 24 lb Power requirements DC 24 V 10 supplied from...

Page 199: ...1 Product specifications Field Service Ver 1 0 Nov 2008 2 Duplex Option General Blank Page...

Page 200: ...Field Service Ver 1 0 Nov 2008 2 Periodic check 3 Duplex Option Maintenance MAINTENANCE 2 Periodic check 2 1 Maintenance procedure Periodic parts check Periodically replaced parts are not employed...

Page 201: ...n order to prevent them from being removed by mistake Do not remove or loosen any of the red painted screws in the field It should also be noted that when two or more screws are used for a single part...

Page 202: ...irst to unplug the power cord of the printer from the power outlet 1 Open the Duplex Option door 2 Turn two locking screws 1 to unlock the Duplex Option No Section Part name Ref page 1 Duplex Option P...

Page 203: ...n Maintenance 3 Remove the duplex print unit 2 pushing the lever 1 3 3 2 Right cover 1 Remove two screws 1 and remove the right cover 2 3 3 3 Left cover 1 Remove two screws 1 and remove the left cover...

Page 204: ...Option Maintenance 3 3 4 AD drive board ADDB 1 Remove the screw 1 and the AD drive board cover 2 2 Disconnect all connectors from the AD drive board 1 3 Remove two screws 1 and the AD drive board 2 A...

Page 205: ...cover See P 6 2 Remove the left cover See P 6 3 Remove the screw 1 and remove the AD drive board cover 2 4 Disconnect the connector CN6 1 5 Remove four screws 1 remove the gear box 2 NOTE Pay close a...

Page 206: ...Option Maintenance 6 Remove two screws 1 and remove the cooling fan motor assy 2 7 Remove two screws 1 and remove cooling fan motor cover 2 8 Unhook two tabs 1 and remove the cooling fan motor 2 A0VT...

Page 207: ...ove the transport motor 3 3 3 7 Switchback motor M5 1 Remove the right cover See P 6 2 Remove two screws 1 and discon nect the connector 2 and remove the switchback motor 3 3 3 8 Registration solenoid...

Page 208: ...x door 2 Using a cleaning pad dampened with alcohol wipe the transport rollers 1 clean of dirt 3 4 2 Media feed roller NOTE Only when the duplex option attachment is installed 1 Lift the printer main...

Page 209: ...3 Other Field Service Ver 1 0 Nov 2008 12 Duplex Option Maintenance Blank Page...

Page 210: ...a message is displayed on the control panel 4 1 1 Misfeed display resetting procedure Open the relevant door clear the sheet of misfed paper and close the door Display Misfeed location Misfeed clearin...

Page 211: ...ld Service Ver 1 0 Nov 2008 14 Duplex Option Troubleshooting 4 2 Sensor layout 4 2 1 magicolor 1650EN mounted with the Lower Feeder Unit and Duplex Option 1 Transport sensor 1 PS15 2 Loop sensor PS13...

Page 212: ...uide and trailing edge stop at the correct position to accommodate the media Set as necessary Are the actuators found operational when checked for correct operation Correct or change the defective act...

Page 213: ...se of a predetermined period of time after a duplex paper feed sequence has been started The transport sensor 1 PS15 is not blocked even after the lapse of a predeter mined period of time after a dupl...

Page 214: ...ndication of the LCD display magicolor 1650EN The printer s CPU performs a self diagnostics function that on detecting a malfunction gives the corresponding trouble code and maintenance call mark on t...

Page 215: ...ard ADDB Printer control board PRCB Step Action WIRING DIAGRAM Control signal Location Electrical component 1 Check the FM3 connector for proper connection and correct as necessary 2 Check the fan for...

Page 216: ...SS TECHNOLOGIES INC Printed in Japan Printed in Japan DDA034 A FE1 DDA034 A FE1 Use of this manual should be strictly supervised to avoid disclosure of confidential information Use of this manual shou...

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