Chapter 8 Troubleshooting
161
Situation in which the document is not fed into
the ADF occur frequently.
*1: "Consumables" refers to the pick roller, separator roller and brake roller.
Does the condition of the documents fulfill the
requirements described in "Precautions" in
No
Use a document that satisfies the required conditions.
For more details, refer to
"2.2 Documents for Scanning" (page 40)
.
Yes
Did you fan the documents before loading them on the
hopper?
No
Fan the documents before loading, or reduce the amount of sheets.
Yes
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For information on how to install the consumables, refer to
Yes
Are any of the consumables (*1) dirty?
Yes
Clean the consumables (*1).
For more details, refer to
"6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121)
or
"6.3 Cleaning the ADF (with cloth)" (page 123)
No
Are any of the consumables (*1) worn out?
Yes
Check the Consumables Counter. Replace the consumables if necessary.
For information on how to replace the consumables, refer to
No
If the above countermeasures do not solve the problem, check the items in
Before You Contact the Scanner Service Provider" (page 166)
first, then contact
your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
