Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the paper folded or wrinkled?
Go to step 2.
The problem is
solved.
Step 2
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper folded or wrinkled?
Go to step 3.
The problem is
solved.
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting from the printer control
panel.
b
Print the document.
Is the paper folded or wrinkled?
Contact
The problem is
solved.
Gray background
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Troubleshooting
177
Summary of Contents for Bizhub 4000i
Page 1: ...User s Guide 2018 3 AAFM 9565 11A...
Page 30: ...2 Select the job to cancel Printing 30...
Page 147: ...Maintaining the printer 147...
Page 155: ...Paper jam in the front door 1 Remove the tray 2 Open the front door Clearing jams 155...
