Konica Minolta Bizhub 222, Service Manual

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12. Troubleshooting Field Service Ver. 1.0 Dec. 2008
200
FK-503
TROUBLESHOOTING
12.4 Troubleshooting of Network APL Function
12.4.1 Error Indications (Icons): POP3 Reception Anomalies
12.4.2 Internet Fax (E-mail) Transmission / Scan to E-mail
Item
No.
Condition Possible Cause Action to be Taken
1 When the icon is dis-
played at the bottom of
the operation screen. Failed to receive a document
using POP3. Confirm that the POP3 user name
and POP3 password are correctly
specified in [Admin.2] - [Network Set].
Item
No.
Condition Possible Cause Action to be Taken
1 Transmission is unsuc-
cessful. The connection has some
defects. Check the LAN cable.
(whether it is Category 5 type)
Check the LED indicator and connec-
tion of the HUB unit.
The user has logged in and tried
to transmit a document, even
though the E-mail address of the
account has not been registered
yet. Register the E-mail address of the
account logged in.
The required settings have not
been registered in the machine. Make the required network settings.
The LAN cable is disconnected. Replace the LAN cable.
Other unknown causes. Check the error details in the [Com.]
menu of [Job List], and refer to the
error code.
2 The document can be
transmitted, but the
image is not displayed
on the terminal unit or
PC at the destination. The destination machine does
not support the function for pro-
cessing the transmitted image. Retry the transmission using a size/
quality/coding system supported by
the destination machine.
The document was transmitted
without inserting a transmission
document text. Depending on the mailing software, it
may not be possible to view the
attached file when a mail with only the
attached file and no text is received.
In such a case, insert text into the
document to be transmitted and retry.
3 Transmission cancella-
tion has failed. It may take some time to cancel
an Internet Facsimile transmis-
sion. Wait for a while until it is canceled.