10. Tech. Rep. Mode
Field Service Ver. 1.0 Dec. 2008
186
bizhub 362/282/222
ADJUSTMENT/
SETTING
10.10 CS Remote Care
NOTE
• If enhance security mode is set ON, menu is not shown.
10.10.1
Outlines
• CS Remote Care enables the machine and the computer at CS Remote Care center to
exchange data through telephone line or E-Mail in order to control the machine.
• CS Remote Care enables the machine to call the computer at the center when trouble
occurs. It also enables the computer at the center to contact the machine for the neces-
sary data.
• Data which CS Remote Care handles can be divided into the following groups.
a. Data which show the status of use of the machine such as Total count, PM count.
b. Data which show the abnormal situation on the machine such as where and how
often errors occur.
c. Data on adjustment
d. Data on setting
10.10.2
Setting Up the CS Remote Care
NOTE
• For resetting up the machine which CS Remote Care has already been set up,
clear the RAM for CS Remote Care before resetting.
• When using the telephone line for connection, use the recommended modem.
(For recommended modem, contact responsible person of KONICA MINOLTA.)
• When selecting Management Device 2, Authentication device (PageACSES) and
Vender 2 at Meter Count Mode, a phone line modem cannot be used.
Step
Procedure
Using the telephone line modem
Using E-mail
0
Register the device ID to the application at CS Remote Care Center.
The initial connection is not available unless the device ID is registered.
1
Connecting the modem
Turn the power for the modem OFF. Connect
the machine and the modem with a modem
cable. Connect the modem and the wall jack
with a modular cable.
* For connecting the modular cable, see the
manual for the modem.
Be sure to remove the telephone line modem
when e-mail is used.
2
Clearing the RAM
1.
Select [Tech. Rep. Mode]
→
[CS Remove Care], and touch [Detail Setting].
2.
Touch [RAM Clear].
3.
Select [Yes], and touch [END].
3
Selecting the CS Remote Care function
Select [Tech. Rep. Mode]
→
[CS Remove Care]
→
[System Input], and touch [Modem].
Selecting the CS Remote Care function
Select [Tech. Rep. Mode]
→
[CS Remove Care]
→
[System Input], and touch [E-Mail].
4
Inputting the ID Code
1.
Select [Tech. Rep. Mode]
→
[CS Remote Care]
→
[ID Code].
2.
Input the seven digits ID of the service person, and touch [ID Code] again.
Summary of Contents for Bizhub 222
Page 21: ...SAFETY AND IMPORTANT WARNING ITEMS S 18 A11UP0C504DA High voltage ...
Page 26: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE Main body ...
Page 151: ...6 Other Field Service Ver 1 0 Dec 2008 112 bizhub 362 282 222 MAINTENANCE Blank Page ...
Page 349: ...24 Timing chart Field Service Ver 1 0 Dec 2008 310 bizhub 362 282 222 APPENDIX 4040F5E522DA ...
Page 352: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE Duplex Unit Switchback Unit ...
Page 370: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE Standard Controller ...
Page 382: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE FK 503 ...
Page 391: ...1 Product specifications Field Service Ver 1 0 Dec 2008 4 FK 503 OUTLINE Blank Page ...
Page 397: ...4 Disassembly Reassembly Field Service Ver 1 0 Dec 2008 10 FK 503 MAINTENANCE Blank Page ...
Page 606: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE DF 620 ...
Page 613: ...1 Product specifications Field Service Ver 1 0 Dec 2008 4 DF 620 OUTLINE Blank Page ...
Page 643: ...10 Set error detection Field Service Ver 1 0 Dec 2008 34 DF 620 TROUBLESHOOTING Blank Page ...
Page 644: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE PC 108 PC 206 ...
Page 649: ...1 Product specifications Field Service Ver 1 0 Dec 2008 2 PC 108 PC 206 OUTLINE Blank Page ...
Page 675: ...8 Trouble code Field Service Ver 1 0 Dec 2008 28 PC 108 PC 206 TROUBLESHOOTING Blank Page ...
Page 676: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE PC 407 ...
Page 681: ...1 Product specification Field Service Ver 1 0 Dec 2008 2 PC 407 OUTLINE Blank Page ...
Page 695: ...3 Other Field Service Ver 1 0 Dec 2008 16 PC 407 MAINTENANCE Blank Page ...
Page 715: ...8 Trouble code Field Service Ver 1 0 Dec 2008 36 PC 407 TROUBLESHOOTING Blank Page ...
Page 716: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE JS 502 ...
Page 719: ...JS 502 OUTLINE MAINTENANCE ADJUSTMENT SETTING Field Service Ver 1 0 Dec 2008 ii Blank Page ...
Page 721: ...1 System configuration Field Service Ver 1 0 Dec 2008 2 JS 502 OUTLINE Blank Page ...
Page 726: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE FS 530 PU 501 OT 602 ...
Page 780: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE MT 502 ...
Page 785: ...1 Product specification Field Service Ver 1 0 Dec 2008 2 MT 502 OUTLINE Blank Page ...
Page 798: ...SERVICE MANUAL 2008 12 Ver 1 0 FIELD SERVICE SD 507 ...
Page 803: ...1 Product specifications Field Service Ver 1 0 Dec 2008 2 SD 507 OUTLINE Blank Page ...
Page 829: ...4 Other Field Service Ver 1 0 Dec 2008 28 SD 507 MAINTENANCE Blank Page ...