Chapter 3 Troubleshooting
3-32
3.3
Response to the Problems Not Displaying Error
The problems originated from electric regulation/communication are described below.
•
Network Related
•
Power ON/OFF Related
•
Signal processing related (control/error)
3.3.1 Network Related
Phenomenon: "READY" is displayed, but the image is not transferred when it is
registered and read is performed.
Phenomenon: Ethernet cable came off while operating.
No.
Cause
Response
1
The equipment was not restarted after
changing the settings for network and
host name of REGIUS console.
Restart the equipment.
Generation status
Response
Connection to the JM was disconnected in
"READY" state.
•
Nothing can be done on the equipment if no
operation was performed. Restart of the REGIUS
console is necessary if the registration action is
not possible on the REGIUS console.
•
Restart of the equipment and the REGIUS
console is necessary if the error is displayed on
the equipment when some operation is performed.
Connection to the JM was disconnected
immediately after pre-registering the cassette.
When the registered cassette is inserted during
disconnection.
•
The cassette stops at the insertion slot, no read
action, and error 04214 is displayed. Restart is
necessary for all, restart of the equipment by
power ON/OFF. Restart of both REGIUS console
and JM is necessary.
When the JM is restarted without any operation after
the disconnection, making it able to read again
•
Possible to read the registered image. But, new
cassette can not be registered to the REGIUS
console, so restart is necessary.
Connection to the JM was disconnected
before the cassette was inserted in the erase
mode.
It will return to "READY" status after the erase mode is
completed. Take same action as above disconnection
during the "READY" as above if disconnection continues.
Network connection on the equipment was
disconnected for 5 minutes after pre-
registering the cassette.
Possible to read normally even after 5 minutes.
Network connection on the equipment was
disconnected for 5 minutes after post-
registering the cassette.
Possible to read normally even after 5 minutes.
Network connection on the equipment was
disconnected for 5 minutes when it is in
"READY" status.
Possible to read normally even after 5 minutes.
Network connection on the equipment was
disconnected for 5 minutes during the shutdown.
Power supply can be turned OFF even if it was
disconnected any time during the shutdown.
Network connection of the equipment was
disconnected when only 1 symbol is displayed
during the initialization after the power ON.
(Same action for 1 to 10 symbols)
Error (24000) occurred in the equipment. Connect the
network cable, and if it makes the network connection
with the JM, it will resume to "READY" status and work
without any problem.
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