Troubleshooting
NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Remove the Jets
NOTE:
The jet tool (provided with the whirlpool and trim kit) will allow you to remove the jets from the
whirlpool.
Position the ball nozzle of the jet facing up. This will ensure the jet tool will not slip off.
With the hook of the jet too facing up, insert the jet tool into the opening of the jet and hook the
inside top of the nozzle.
Grasping the jet tool firmly, place your thumb against the whirlpool wall. Pull steadily on the jet
tool until the jet assembly pulls free from the hole. Be careful not to lose the O-ring.
Reinstall the Jets
NOTE:
To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned,
(2) lubricated, and (3) in good condition.
Install the O-ring onto the
first shoulder
of the jet. Using the silicone lube packet (provided),
lubricate the O-ring to prevent noisy operation of the jet.
Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into
position.
Do not force the jet.
Verify the jet is installed correctly. The jet should turn smoothly both clockwise and
counterclockwise. Remove and reinstall, if necessary.
Symptoms
Probable Causes
Recommended Action
1.
User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
A.
No power to control.
A.
Check wiring and connect power.
B.
GFCI or RCD tripped.
B.
Reset GFCI or RCD.
C.
Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C.
Check wiring for proper
connections. Replace wiring
harness if necessary.
D.
User keypad does not work.
D.
Replace user keypad.
E.
Control does not work.
E.
Replace control.
Remove the Jets
Insert the tool hook as shown and pull the jet out of the
housing. The jet should be facing up when this is done.
Housing
Reinstall the Jets
Insert the jet into the housing, and lightly
push and rotate until it snaps in position.
Slide the O-ring
onto the first
shoulder of the jet.
Inspect and
lubricate the O-ring.
Kohler Co.
7
1022417-5-D
