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DATE REVISED
DATE ISSUED
MODEL
NO.
PRINTED IN U.S.A.
ENGINE DIVISION, KOHLER CO., KOHLER, WISCONSIN 53044
Service
Bulletin
Starter Warranty Policy
Due to the increase in starter warranty claims we will be requiring some simple testing be performed when
replacing a starter under warranty. Listing a starter as the defective part you will be requested to enter the results
from the test below in the parts information box. By performing these test procedures you will expedite the
warranty claim review on starters. Any starter warranty claim submitted without completing these tests will be
rejected and returned.
This new policy has been put in place and will be enforced beginning
April 1, 2011
.
Below we have provided the testing procedures and questions that will be required. Also included with each
starter is an installation instruction that outlines the testing procedure.
Starter Warranty Test Procedures
NOTE: Please perform the following testing as near to the conditions during failure (i.e. in the morning when
cold, a hot restart, or as close to the description of failure provided by the customer).
WARNING
Explosive Fuel can cause fires
and severe burns.
Do not fill the fuel tank while the
engine is hot or running.
Gasoline is extremely flammable and its vapors can explode if ignited. Store gasoline only in approved containers, in well ventilated,
unoccupied buildings, away from sparks or flames. Do not fill the fuel tank while the engine is hot or running, since spilled fuel
could ignite if it comes in contact with hot parts or sparks from ignition. Do not start the engine near spilled fuel. Never use
gasoline as a cleaning agent.
CAUTION
Electrical Shock can cause injury.
Do not touch wires while engine is
running.
Never touch electrical wires or components while the engine is running. They can be sources of electrical shock.
Before Starting
• Disable ignition system: disconnect the spark plug lead from the spark plug, then ground the spark plug lead
to the engine block using mechanical means. Refer to the correct engine service manual if necessary.
• Battery voltage should be tested and must be at 12.4 VDC or higher. Do not proceed if battery voltage is less
than 12.4 VDC as battery should be charged.
(OVER)
