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2017

1297051-17.vsd

©

Kohler  Co.

-

Troubleshooting

USA/Canada: 1-800-4KOHLER / México: 001-877-456-4537 / kohler.com

41

Where is the leaking 

occuring? 

50

Install the seal 

service kit.

No

46

Close the doors, with the 

inside panel closest to the 

showerhead. Do the bottom 

bumpers contact the wall 

on both sides?

45

Does the bath or 

shower ledge have 

curved corners? 

53

Does the threshold 

have silicone sealant 

along the outside 

edge? 

54

Apply 100% silicone sealant to 

the outside edge of the 

threshold. Allow the sealant to 

cure per the manufacturer’s 

instructions before using the 

shower.    

Yes

56

Remove the silicone sealant 

and clean the surface. Reapply 

100% silicone sealant to the 

outside edge of the threshold. 

Allow the sealant to cure per the 

manufacturer’s instructions 

before using the shower.  

Yes

No

Yes

48

Does the bottom of 

each wall jamb 

match the curvature 

of the bath or shower 

ledge?

42

Is there silicone sealant 

around the inside and 

outside of the wall jambs?

43

Apply 100% silicone 

sealant around the wall 

jambs. Allow the sealant to 

cure per the manufacturer’s 

instructions before using 

the shower.

52

Is there silicone 

sealant around the 

inside and outside of 

the wall jambs?

55

Apply 100% silicone sealant 

around the wall jambs. Allow the 

sealant to cure per the 

manufacturer’s instructions 

before using the shower.  

Yes

47

Remove the wall 

jambs. Refer to the 

installation guide and 
shape the wall jambs  

to match the 

curvature of the 

ledge. Reinstall the 

wall jambs. 

Wall Jambs

Under Threshold

Door Panels

No

No

B

No

Yes

49

Refer to the help topic and 

video below to adjust the 

rollers so the bottom 

bumpers contact the wall. 

Issue resolved?

51

Issue resolved.

No

No

Yes

Yes

44

To “Page Four.”

3

37

Using a level and a 

tape measure, check 

the walls for plumb. 
Are the walls within 

3/8" of plumb? 

38

Close both door panels, with the 

inside panel closest to the 

showerhead. Refer to the help topic 

and video below to adjust the rollers 

so the door panels are flush with the 

walls. Is the leaking still occurring?  

39

Install the seal 

service kit.

40

Issue resolved.

Yes

No

Yes

No

Summary of Contents for Levity

Page 1: ...to cure per the manufacturer s instructions before using the shower 19 Is there silicone sealant around the inside and outside of the wall jambs 18 Apply 100 silicone sealant around the wall jambs Allow sealant to cure per the manufacturer s instructions before using the shower Yes Wall Jambs Under Threshold Door Panels No No No Yes 15 Refer to the help topic and video below to adjust the rollers ...

Page 2: ...to the top of the wall jambs 28 Refer to the installation guide and video below to reinstall the wall jambs and cleats correctly 26 Issue resolved Yes Under Yes No No Yes No 27 Make sure any showerheads are pointed away from the door panels 30 Slide the inside door panel closest to the showerhead when using the shower Is the leaking still occurring 31 Is the centerguide installed 36 Make sure any ...

Page 3: ...nd outside of the wall jambs 43 Apply 100 silicone sealant around the wall jambs Allow the sealant to cure per the manufacturer s instructions before using the shower 52 Is there silicone sealant around the inside and outside of the wall jambs 55 Apply 100 silicone sealant around the wall jambs Allow the sealant to cure per the manufacturer s instructions before using the shower Yes 47 Remove the ...

Page 4: ...must be yes to select yes 60 Refer to the installation guide below and reinstall the wall jambs and cleats correctly 61 Issue resolved Yes Under Yes No No Yes No B 62 Make sure any showerheads are pointed away from the door panels 64 Slide the inside door panel closest to the showerhead when using the shower Is the leaking still occurring Yes No 4 65 Is the centerguide installed 70 Make sure any s...

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