2017
1297051-17.vsd
©
Kohler Co.
-
Troubleshooting
USA/Canada: 1-800-4KOHLER / México: 001-877-456-4537 / kohler.com
41
Where is the leaking
occuring?
50
Install the seal
service kit.
No
46
Close the doors, with the
inside panel closest to the
showerhead. Do the bottom
bumpers contact the wall
on both sides?
45
Does the bath or
shower ledge have
curved corners?
53
Does the threshold
have silicone sealant
along the outside
edge?
54
Apply 100% silicone sealant to
the outside edge of the
threshold. Allow the sealant to
cure per the manufacturer’s
instructions before using the
shower.
Yes
56
Remove the silicone sealant
and clean the surface. Reapply
100% silicone sealant to the
outside edge of the threshold.
Allow the sealant to cure per the
manufacturer’s instructions
before using the shower.
Yes
No
Yes
48
Does the bottom of
each wall jamb
match the curvature
of the bath or shower
ledge?
42
Is there silicone sealant
around the inside and
outside of the wall jambs?
43
Apply 100% silicone
sealant around the wall
jambs. Allow the sealant to
cure per the manufacturer’s
instructions before using
the shower.
52
Is there silicone
sealant around the
inside and outside of
the wall jambs?
55
Apply 100% silicone sealant
around the wall jambs. Allow the
sealant to cure per the
manufacturer’s instructions
before using the shower.
Yes
47
Remove the wall
jambs. Refer to the
installation guide and
shape the wall jambs
to match the
curvature of the
ledge. Reinstall the
wall jambs.
Wall Jambs
Under Threshold
Door Panels
No
No
B
No
Yes
49
Refer to the help topic and
video below to adjust the
rollers so the bottom
bumpers contact the wall.
Issue resolved?
51
Issue resolved.
No
No
Yes
Yes
3
37
Using a level and a
tape measure, check
the walls for plumb.
Are the walls within
3/8" of plumb?
38
Close both door panels, with the
inside panel closest to the
showerhead. Refer to the help topic
and video below to adjust the rollers
so the door panels are flush with the
walls. Is the leaking still occurring?
39
Install the seal
service kit.
40
Issue resolved.
Yes
No
Yes
No