Kohler K-2593-VBW-0, Installation Manual

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Troubleshooting (cont.)
(If Equipped) Chromatherapy Troubleshooting Table
Symptom
Probable Cause Recommended Action
F. Chromatherapy feature has not
been selected on the user
interface.
F. Select the Chromatherapy feature
on the user interface.
G. Chromatherapy control does not
work.
G. Replace the Chromatherapy
control.
2. Chromatherapy lights do
not cycle through all
colors.
A. Control amplifier must be reset. A. Unplug the amplifier power supply
from the electrical outlet. Wait 30
seconds, then plug in the power
supply and restart.
B. Chromatherapy or user interface
cable connections are loose or
damaged.
B. Inspect the cables for loose
connections or damage. Replace the
cables as needed.
C. User interface does not work
properly.
C. Cycle through the Chromatherapy
light functions. If the lights do not
cycle through all colors and the
blue icon on the user interface is
not lit, replace the user interface.
D. If none of the recommended
actions correct the problem,
contact Kohler Co.
D. Contact the Customer Care Center
using the contact information on
the back cover.
3. Chromatherapy lights
remain locked on one
color.
A. Control amplifier must be reset. A. Unplug the amplifier power supply
from the electrical outlet. Wait 30
seconds, then plug in the power
supply and restart.
B. User interface does not work
properly.
B. Cycle through the Chromatherapy
light functions. If the lights do not
cycle through all colors and the
blue icon on the user interface is
not lit, replace the user interface.
C. Chromatherapy or user interface
cable connections are loose or
damaged.
C. Inspect the cables for loose
connections or damage. Replace the
cables as needed.
D. If none of the recommended
actions correct the problem,
contact Kohler Co.
D. Contact the Customer Care Center
using the contact information on
the back cover.
Heated Surface Troubleshooting Table
Symptoms
Probable Cause Recommended Action
1.
Heated surface does not
turn on.
A.
No power to the power supply.
A.
Set/reset GFCI or RCD breaker;
check wiring and power supply
connections.
B.
Heated surface control must be
reset.
B.
If the red LED on the heated
surface control is not blinking,
unplug the control for 30 seconds,
then plug in and restart.
C.
User interface cable connections
are loose or damaged.
C.
Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
D. Heated surface control does not
work.
D. Check the heated surface control.
Replace as needed.
E.
Power supply does not work.
E.
Check the power supply. Replace
as needed.
F.
User interface does not work.
F.
Check the user interface. Replace as
needed.
Kohler Co. 19 1237790-2-D