Troubleshooting (cont.)
Neckjet System
Symptoms
Probable Causes
Recommended Action
3.
Pump operates but
neckjets do not turn on.
Indicator bar on user
keypad is NOT flashing.
A.
Neckjet line is blocked.
A.
Disconnect neckjet hoses and
remove blockage.
B.
Wiring harness from neckjet to
control is loose, disconnected or
damaged.
B.
Check wiring for proper
connections. Replace wiring
harness if necessary.
C.
Butterfly valve does not work.
C.
Replace butterfly valve.
D.
Control does not work.
D.
Replace control.
4.
Water flows from neckjets,
but neckjets do not pulse.
A.
Wiring harness from neckjet
pulse canister to control is loose,
disconnected or damaged.
A.
Check wiring for proper
connections. Replace wiring
harness if necessary.
B.
Pulse canister does not work.
B.
Replace pulse canister.
C.
Control does not work.
C.
Replace control.
Effervescent Ports
Symptoms
Probable Causes
Recommended Action
1.
Effervescent ports do not
work.
A.
Whirlpool pump is not
operating.
A.
Turn on pump.
B.
Butterfly valve does not work.
B.
Replace butterfly valve.
C.
Pump does not work.
C.
Refer to the service manual to
troubleshoot the system. Refer to
installer/dealer.
D.
Control does not work.
D.
Replace control.
2.
Effervescent ports do not
bubble.
A.
Air intake on suction line is
blocked.
A.
Remove blockage.
B.
Water flow is too low.
B.
Increase water flow.
Chromatherapy Lights
Symptoms
Probable Causes
Recommended Action
1.
Chromatherapy lights do
not work.
A.
Loose, disconnected or damaged
wiring/connections.
A.
Check wiring for proper
connections. Replace wiring if
necessary.
B.
Control does not work.
B.
Replace control.
Remote Control
Symptoms
Probable Causes
Recommended Action
1.
Remote control does not
work.
A.
Batteries improperly installed or
dead.
A.
Replace batteries.
B.
Antenna on wiring harness is
damaged.
B.
Replace wiring harness.
C.
Remote control not programmed
correctly.
C.
See homeowners guide or service
manual.
D.
Remote control does not work.
D.
Replace remote control.
E.
Control does not work.
E.
Replace control.
Kohler Co.
15
1023236-5-C
Summary of Contents for K-1375-LV
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