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kobi NET-KOBI-IP-16CH, User Manual

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kobi NET-KOBI-IP-16CH User Manual Download Page 174

 

 

174 

Troubleshooting 

 

No image displayed on the monitor after starting up normally. 

Possible Reasons 

a)

 

No VGA or HDMI connections. 

b)

 

Connection cable is damaged. 

c)

 

Input mode of the monitor is incorrect. 

Steps 

1.

 

Verify the device is connected with the monitor via HDMI or VGA cable. 
If not, please connect the device with the monitor and reboot. 

2.

 

Verify the connection cable is good. 

If there is still no image display on the monitor after rebooting, please check if the connection cable is good, 

and change a cable to connect again. 

3.

 

Verify Input mode of the monitor is correct. 

Please check the input mode of the monitor matches with the output mode of the device (e.g. if the output 

mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if not, please 

modify the input mode of monitor. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

If it is solved, finish the process. 
If not, please contact the engineer from our manufacturer to do the further process. 

 

 

There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up. 

Possible Reasons 

a)

 

No HDD is installed in the device. 

b)

 

The installed HDD has not been initialized. 

c)

 

The installed HDD is not compatible with the NVR or is broken-down. 

Steps 

1.

 

Verify at least one HDD is installed in the NVR. 

1)

 

If not, please install the compatible HDD. 

Note:

 

Please refer to the “Quick Operation Guide” for the HDD installation steps. 

2)

 

If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the Audible 

Warning checkbox of “HDD Error”. 

2.

 

Verify the HDD is initialized. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and click 

the “Init” button. 

3.

 

Verify the HDD is detected or is in good condition. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according to 

the requirement. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

1)

 

If it is solved, finish the process. 

2)

 

If not, please contact the engineer from our manufacturer to do the further process. 

 

 

The status of the added IPC displays as “Disconnected” when it is connected through Private Protocol. 
Select “Menu>Camera>Camera>IP Camera” to get the camera status. 

Summary of Contents for NET-KOBI-IP-16CH

Page 1: ...Network Video Recorder User Manual UD 6L0202D1132A02 ...

Page 2: ...ce received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC 2002 96 EC WEEE directive Products marked with this symbol cannot be dispose...

Page 3: ... to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery may result in hazar...

Page 4: ...purchasing our product If there is any question or request please do not hesitate to contact dealer This manual is applicable to the models listed in the following table NET KOBI IP 4CH NET KOBI IP 8CH NET KOBI IP 16CH ...

Page 5: ...ultiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management Up to 2 SATA hard disks can be connected Each disk with a maximum of 4TB storage capacity 8 network disks 8 NAS disks or 7 NAS disks 1 IP SAN disk can be connected Support S M A R T and bad sector detection HDD group management Support HDD standby function...

Page 6: ...n which includes the limit to access any channel Operation alarm exceptions and log recording and searching Manually triggering and clearing alarms Import and export of device configuration information Network Functions 1 self adaptive 10M 100M 1000M network interface Up to 8 independent network interfaces with built in switch function are provided s IPv6 is supported TCP IP protocol PPPoE DHCP DN...

Page 7: ...t Remote PTZ control Two way audio and voice broadcasting Embedded WEB server Development Scalability SDK for Windows and Linux system Source code of application software for demo Development support and training for application system ...

Page 8: ...n Live View Mode 35 3 2 1 Using the Mouse in Live View 35 3 2 2 Quick Setting Toolbar in Live View Mode 36 3 3 Adjusting Live View Settings 38 3 4 User Logout 40 Chapter 4PTZ Controls 41 4 1 Configuring PTZ Settings 42 4 2 Setting PTZ Presets Patrols Patterns 43 4 2 1 Customizing Presets 43 4 2 2 Calling Presets 44 4 2 3 Customizing Patrols 45 4 2 4 Calling Patrols 46 4 2 5 Customizing Patterns 47...

Page 9: ... 2 Managing Backup Devices 97 Chapter 8Alarm Settings 101 8 1 Setting Motion Detection Alarm 102 8 2 Setting Sensor Alarms 104 8 3 Detecting Video Loss Alarm 107 8 4 Detecting Video Tampering Alarm 109 8 5 Handling Exceptions Alarm 111 8 6 Setting Alarm Response Actions 112 8 7 Triggering or Clearing Alarm Output Manually 114 Chapter 9Network Settings 115 9 1 Configuring General Settings 116 9 2 C...

Page 10: ...51 Chapter 12 NVR Management and Maintenance 152 12 1 Viewing System Information 153 12 1 1 Viewing Device Information 153 12 1 2 Viewing Camera Information 153 12 1 3 Viewing Record Information 153 12 1 4 Viewing Alarm Information 154 12 1 5 Viewing Network Information 154 12 1 6 Viewing HDD Information 155 12 2 Searching Export Log Files 155 12 3 Importing Exporting Configuration Files 159 12 4 ...

Page 11: ...11 Summary of Changes 180 ...

Page 12: ...12 Chapter 1 Introduction ...

Page 13: ... turns yellow when system is running Status Status indicator blinks red when data is being read from or written to HDD Tx Rx TX RX indictor blinks yellow when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD ...

Page 14: ...channels in All day Playback mode 4 EDIT Button Edit text fields When editing text fields it will also function as a Backspace button to delete the character in front of the cursor On checkbox fields pressing the button will tick the checkbox In PTZ Control mode the button adjusts the iris of the camera In Playback mode it can be used to generate video clips for backup Enter exit the folder of USB...

Page 15: ...ny of the menu modes It can also be used to tick checkbox fields In Playback mode it can be used to play or pause the video In single frame Playback mode pressing the button will advance the video by a single frame 13 PTZ Button In Auto switch mode it can be used to stop start auto switch 14 ESC Button Back to the previous menu Press for Arming disarming the device in Live View mode 15 RESERVED Re...

Page 16: ...s not turn blue and there is still no response from the remote please check the following 1 Batteries are installed correctly and the polarities of the batteries are not reversed 2 Batteries are fresh and not out of charge 3 IR receiver is not obstructed If the remote still can t function properly please change a remote and try again or contact the device provider ...

Page 17: ...n of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Drag and select targ...

Page 18: ...e 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icons Description Icons Description English Capital English Numbers Symbols Lowercase Uppercase Backspace Space Enter Exit ...

Page 19: ...ace Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 6 GND Ground needs to be connected when NVR starts up 7 HDMI Interface HDMI video output connector 8 VGA Output DB9 connector for VGA output Display local video output and menu 9 Audio In RCA connector for voice talk input 10 Audio Out RCA connector for audio output 11 Network interfaces with Po...

Page 20: ...the power supply is plugged into an electrical outlet It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device 2 Turn on the power switch on the rear panel Shutting down the NVR Steps 1 Enter the Shutdown menu Menu Shutdown Figure 2 1 Shutdown Menu 2 Click the Shutdown button 3 Click the Yes button 4 Turn off the power switch on the rear panel when t...

Page 21: ...21 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 22: ... Exit button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 4 Figure 2 4 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkbox Enter the new password...

Page 23: ...gs click Next button which takes you back to the Network Setup Wizard window as shown in Figure 2 6 Figure 2 6 Network Configuration 7 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 7 ...

Page 24: ...es all the data saved in the HDD 9 Click Next button to enter the Adding IP Camera interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 8 Search for IP Cameras 11 Click Next button Configure the recording for the searched IP Cameras ...

Page 25: ...25 Figure 2 9 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 10 Figure 2 10 Copy Record Settings 13 Click OK to complete the startup Setup Wizard ...

Page 26: ...ring of the network please see Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Right click the mouse when you in the live view mode to show the right click menu 2 Select Add IP Camera in the pop up menu and select Auto or Manual on your demand Figure 2 11 Right click Menu of Adding IP Camera Auto The device will add the detected IP cameras or encoders au...

Page 27: ...planation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera The camera is connected Advanced settings of the camera Delete the IP camera 2 To add other IP cameras 1 Click the Custom Add button to...

Page 28: ...nter the Camera Management interface Menu Camera Camera Figure 2 15 Main Menu 2 Repeat the step 1 and 2 of adding IP cameras manually to add the camera Figure 2 16 IP Camera Management Interface 3 For the encoders with multiple channels only check the checkbox of Channel No in the pop up window as shown in the following figure and click OK to finish adding ...

Page 29: ... the camera lists in the page you can configure the basic setting of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Figure 2 18 Edit the Parameters 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click the icon ...

Page 30: ...ra 3 Click Apply to save the settings and click OK to exit the interface Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them Steps 1 Click the Protocol button in the Add IP Camera Custom interface to enter the protocol management interface ...

Page 31: ...n list please refer to Figure 2 22 Figure 2 22 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 3 3 Editing IP cameras connected to the PoE interfaces The PoE interfaces enables the NVR system to pass electrical power safely along with data on Ethernet cabling to the connected network cameras Example As for NET KOBI IP 4CH when you want to c...

Page 32: ... and Play It means that the camera is connected to the PoE interface so in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Settings for detailed information Figure 2 24 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manu...

Page 33: ...33 Figure 2 25 Edit IP Camera Interface Manual 3 Click the Apply button to finish adding Chapter 3 Live View ...

Page 34: ...t the right top of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss tampering motion detection or sensor alarm Record manual record schedule record motion detection or alarm trigge...

Page 35: ... Name Description Menu Enter the main menu of the system by right clicking the mouse Single Screen Switch to the single full screen by choosing channel number from the dropdown list Multi screen Adjust the screen layout by choosing from the dropdown list Previous Screen Switch to the previous screen Next Screen Switch to the next screen Start Stop Auto switch Enable disable the auto switch of the ...

Page 36: ...Setting Toolbar Icons Icons Description Icons Description Icons Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Live View Strategy Close Instant Playback only shows the record in last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom can zoom in the selected area to the full scree...

Page 37: ... to enter the Image Settings menu You can set the image parameters like brightness contrast saturation and hue Figure 3 4 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 5 Live View Strategy ...

Page 38: ... Output Interface Designates the output to configure the settings for Only VGA HDMI is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Event Output Designates the output...

Page 39: ...window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting ...

Page 40: ... do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 8 Shutdown 2 Click Logout Note After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 41: ...41 Chapter 4 PTZ Controls ...

Page 42: ...e PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ General 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Enter the parameters of the PTZ camera Note All the parameters should be exactly the same as the PTZ camera parameters Example If the PTZ camera uses the protocol of DRAGON you should select DRAGON in the PTZ Protocol field 4 Click Apply button to save the settings ...

Page 43: ...en an event takes place Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings Figure 4 2 PTZ More Settings 2 Use the directional button to wheel the camera to the location where you want to set preset 3 Click the round icon before Save Preset 4 Click the preset number to save the preset Repeat the steps2 4 to save more presets If the number of the presets you want to save is more t...

Page 44: ...nterface Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Check the round icon of Call Preset Figure 4 4 PTZ Call Preset 3 Choose the preset number Call preset in live view mode Steps 1 Press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode Figure 4 5 PTZ Toolbar ...

Page 45: ...gs 2 Select patrol number in the drop down list of patrol 3 Select the under Patrol option box to add key points for the patrol Figure 4 6 PTZ Add Key Point 4 Configure key point parameters such as the key point No duration of staying for one key point and speed of patrol The key point is corresponding to the preset The Key Point No determines the order at which the PTZ will follow while cycling t...

Page 46: ...PTZ to move according the predefined patrol path Calling patrol in the PTZ setting interface Steps 1 In the PTZ setting interface Menu Camera PTZ More Settings 2 Select the patrol number and then click to call the patrol 3 Click to stop it Calling patrol in live view mode Steps 1 Press PTZ control on the front panel or on the remote or click PTZ Control icon on the quick setting toolbar to show th...

Page 47: ...ovement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Choose pattern number in the option box Figure 4 10 PTZ Pattern 3 Click and use your mouse to drag the image or click the eight directional buttons in the control box under the image to move the PTZ camera The movement of the PTZ is recorded as the pattern ...

Page 48: ... PTZ More Settings 2 Select the pattern number 3 Click then the PTZ moves according to the pattern Click to stop it Call pattern in live view mode Steps 1 In the live view mode press PTZ control on the front panel or on the remote control or click PTZ Control icon on the quick setting toolbar 2 And then choose Pattern on the control bar 3 Double click the pattern or select the pattern and click to...

Page 49: ...PTZ Toolbar Table 4 1 Description of the PTZ toolbar icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Preset Patrol Pattern Menu Previous item Next item Start pattern patrol Stop the patrol or pattern movement Minimize windows Exit ...

Page 50: ...50 Chapter 5 Record Settings ...

Page 51: ...General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording Figure 5 2 HDD Advanced ...

Page 52: ...reached the file will be deleted You can set the expired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the record in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio recording 2 Click...

Page 53: ...rd Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel Edit the schedule I In the message box you can choose the day to which you want to set schedule Figure 5 6 Recording Schedule Interface You can click the button to set the accurate ti...

Page 54: ...o schedule recording for other days in the week If the schedule can also be applied to other days click Copy Figure 5 8 Copy Schedule to Other Days IV Click OK to save setting and back to upper level menu V Click Apply in the Record Schedule interface to save the settings Draw the schedule Click on the color icons you can choose the schedule type as continuous or event Figure 5 9 Draw the Schedule...

Page 55: ...s of the color icons Click the Apply button to validate the settings If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy Figure 5 11 Copy Schedule to Other Channels ...

Page 56: ...his chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 12 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detecti...

Page 57: ...n detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Record Schedule ...

Page 58: ...ter the Alarm setting interface Menu Configuration Alarm Figure 5 15 Alarm Settings 2 Click the Alarm Input tab Figure 5 16 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox of Enable 4 Click Settings ...

Page 59: ...r level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 18 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Record Schedule ...

Page 60: ...u Manual Or press the REC button on the remote control Figure 5 19 Manual Record 2 Enabling Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Note Green icon means that the channel is configured the record schedule After rebooting all the manual records enabled are canceled ...

Page 61: ...r that year You may want to have different plan for recording on holiday Steps 1 Enter the Record setting interface Menu Record Holiday Figure 5 20 Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 21 Edit Holiday Settings 2 Check the checkbox after Enable Holiday ...

Page 62: ...for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedule settings interface to edit the holiday recording schedule See Chapter 6 2 Configuring Record Schedule ...

Page 63: ...o enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 23 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu Note You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 10 3 Managing HDD Group There should be at le...

Page 64: ...ameters 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record 4 Click Apply to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 65: ...g interface 4 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 5 Choose the Channels which you want to save the record files in the HDD group 1 Select Advanced on the left bar 2 Choose Group number in the drop...

Page 66: ...nnels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 28 Playback Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked Note The record files of which the recording is still not completed ca...

Page 67: ...ter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and back to the upper level menu Notes 1 You can t save any files in a Read only HDD If you want to save files in the HDD change the property to R W 2 If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available 3 If you set the HDD to Read only when the NVR is...

Page 68: ...68 Chapter 6 Playback ...

Page 69: ...rd files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface OPTION 2 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from the menu as shown in Figure 6 2 Figure 6 2 Right click Menu under Live View Under multi screen live view mode the recorded files of the top left channel will be played ...

Page 70: ... Toolbar Button Operation Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Smart Search Vid...

Page 71: ...annel list and then double click to select a date on the calendar Figure 6 5 Playback Calendar Note If there are record files for that camera in that day in the calendar the icon for that day is displayed as Otherwise it is displayed as In the Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process as shown in Figure 6 6 Figure 6 6 Interface o...

Page 72: ...n the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Smart Search Video type Process bar Note Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 6 1 3 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by restricting event type e g alarm input and ...

Page 73: ...73 Figure 6 8 Alarm Input Search Interface Figure 6 9 Motion Search Interface 4 Click Search button to get the search result information You may refer to the right side bar for the result ...

Page 74: ...igger the recording of multiple channels clicking the will pop up the Synch Playback interface You can select the channels to play back synchronously You can click the Back button to back to the search interface 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 11 Interface of Playback by Event ...

Page 75: ...l Screen Exit Stop Digital Zoom Smart Search Video type Process bar Note Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You are also allowed to use video tag s to search fo...

Page 76: ... single video file 3 Tag management Click button to check edit and delete tag s Figure 6 14 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface Note You can enter keyword in the textbox to search the tag on your command ...

Page 77: ...y Tag 3 Click button to play back the file You can click the Back button to back to the search interface Note Pre play and post play can be configured Figure 6 16 Interface of Playback by Tag Figure 6 17 Toolbar of Playback by Tag ...

Page 78: ... Process bar Note Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 6 1 5 Playing Back by System Logs Purpose Play back record file s associated with channels after searching system logs Steps 1 Enter Log Information interface Menu Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs Set searc...

Page 79: ... by Log 6 1 6 Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it ...

Page 80: ...80 Figure 6 21 Interface of External File Playback ...

Page 81: ...ion detection event easily and accurately in the playback progress bar you are allowed to analyze a certain area scene dynamically and to get all of the related motion detection events that occurred in this area Note The smart search function varies according to the camera connected to the NVR Before you start 1 Log in the network camera by the web browser and enable the Dynamic Analysis for Motio...

Page 82: ... set the full screen as target searching area After drawing area s click button to execute smart search in this area Note Multi area and full screen searching modes are supported Figure 6 23 Draw Area of Smart Search The results of smart search will be marked as in the progress bar The hidden list of record files display when moving the mouse to the right of the playback interface ...

Page 83: ... Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Smart Search Video type Process bar Smart search result Note Playback progress bar use the mouse to click ...

Page 84: ... 2 4 Reverse Playback of Multi channel Purpose You can play back record files of multi channel reversely Up to 8 ch with 4CIF resolution simultaneous adverse playback is supported up to 4 ch with 720P resolution simultaneous adverse playback is supported up to 2 ch with 1080P resolution and up to 1 ch with 5MP resolution reverse playback is supported Steps 1 Enter Playback interface Menu Playback ...

Page 85: ...85 Figure 6 27 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely ...

Page 86: ...86 Chapter 7 Backup ...

Page 87: ...t exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up 2 The number of channels for synchronous export cannot exceed 4 Otherwise the message box Max 4 channels are allowed for synchronous quick export will pop up Figure 7 1 Quick Export Interface 2 Click the Export button to start exporting Note Here we use USB Flash Drive and please refer to the next sect...

Page 88: ...tomatically during record file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 7 1 2 Backing up by Normal Video Search Purpose The record files can be backup to various devices such as USB devices USB flash drives USB HDDs USB writer and SATA writer Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search but...

Page 89: ... back up Note The size of the currently selected files is displayed in the lower left corner of the window Figure 7 6 Result of Normal Video Search for Backup 4 Export Click Export button and start backup Note If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device ...

Page 90: ...les are exported with pop up message box Export finished Figure 7 8 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it Note The Player player exe will be exported automatically during record file export Figure 7 9 Checkup of Export Result using USB Flash Drive ...

Page 91: ...Click button to play the record file if you want to check it Check the checkbox before the record files you want to back up Note The size of the currently selected files is displayed in the lower left corner of the window Figure 7 11 Result of Normal Video Search for Backup 4 Export Click Export button and start backup Note If the inserted USB writer or SATA writer is not recognized Click the Refr...

Page 92: ...es are exported with pop up message box Export finished Figure 7 13 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it Note The Player player exe will be exported automatically during record file export Figure 7 14 Checkup of Export Result using USB Writer ...

Page 93: ... Alarm Input and Motion here we take the backing up by alarm input as an example 2 Select the alarm input No and time Figure 7 15 Event Search for Backup 2 Click Search button to enter the Search Result interface Figure 7 16 Result of Event Search 3 Select record files to export 1 Clicking Quick Export button will export record files of all channels triggered by the selected alarm input 2 Clicking...

Page 94: ...evice is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 18 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished ...

Page 95: ...video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons and in the playback toolbar to start or stop clipping record file s 3 Quit Playback interface after finishing clipping and you will then be prompted to save the clips...

Page 96: ...ideo clips Figure 7 22 Attention to Video Clip Saving 5 Export Click Export button and start backup Note If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 23 Export Video Clips Using USB Flash Drive ...

Page 97: ...tically during record file export Figure 7 25 Checkup of Video Clips Export Result Using USB Flash Drive 7 2 Managing Backup Devices Management of USB flash drives and USB HDDs 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface Note At least one channel shall be selected Figure 7 26 Normal Video Search fo...

Page 98: ... the backup device Select a record file or folder in the backup device and click button if you want to delete it Select a record file in the backup device and click button to play it Click Format button to format the backup device Note If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 28 USB Flash Drive Management Ma...

Page 99: ...button to enter Export interface Note At least one record file shall be selected Figure 7 30 Result of Normal Video Search for Backup 3 Backup device management Click Erase button if you want to erase the files from a re writable CD DVD Note There must be a re writable CD DVD when you make this operation Note If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnec...

Page 100: ...100 Figure 7 31 USB Writer Management ...

Page 101: ...101 Chapter 8 Alarm Settings ...

Page 102: ...tton and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of handling actions for the mo...

Page 103: ...nse actions of motion alarm please refer to Chapter Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 6 Click the OK button to complete the motion detection settings of the channel ...

Page 104: ...nput Check the Enable checkbox and click button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm is input 4 Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and Max eight time periods can b...

Page 105: ...PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Note Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols and patterns are exclusive Figure 8 7 Set PTZ Linking of Alarm Input 7 If you want to set handling action of another ...

Page 106: ...106 Figure 8 8 Copy Settings of Alarm Input ...

Page 107: ...x of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Note Time periods shall not be repeated or overlapped Figure 8 10 Set Arming Schedu...

Page 108: ...ctions Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 5 Click the OK button to complete the video loss settings of the channel ...

Page 109: ...x of Enable Video Tampering Drag the sensitivity bar and choose a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling method of video tampering Figure 8 12 Set Detection Area and Sensitivity of Video Tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the channel s arming ...

Page 110: ... actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 5 Click the OK button to complete the video tampering settings of the channel ...

Page 111: ...ed Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Please refer to Chapter Setting Alarm Response Actions for detailed alarm response actions Figure 8 14 Exceptions Setup In...

Page 112: ... you want to make full screen monitoring Audible Warning Trigger an audible beep when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client Note The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured Please refer to C...

Page 113: ...ed Figure 8 16 Set Arming Schedule of Alarm Output 3 Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 17 Copy Settings of Alarm Output ...

Page 114: ...red only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 18 Clear or Trigger Ala...

Page 115: ...115 Chapter 9 Network Settings ...

Page 116: ...1 Network Settings Interface 3 In the General Settings interface you can configure the following settings NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server Note The valid value range of MTU is 500 9676 4 After having configured the general setting...

Page 117: ... and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 2 Configuring DDNS Purpose If your NVR is set ...

Page 118: ...r Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 6 PeanutHull Settings Interface NO IP Enter the account information ...

Page 119: ... you registered in the HiDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the HiDDNS server first and then enter the alias to the Device Domain Name in the NVR you can also enter the domain name directly on the NVR to create a new...

Page 120: ...s bar Alias refers to the Device Domain Name on the device or the Device Name on the HiDDNS server Example http www hiddns com nvr Note If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www hiddns com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 10 for the mapped HTTP port No Task 2 Access the devices via i...

Page 121: ...s feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click Apply button to save and exit the interface Note The time synchronization interval can be set from1 to 10080min and the default value is 60min If the NVR is connected to a public netw...

Page 122: ...nterface Note Before setting the SNMP please download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillance center 9 2 5 Configuring Remote Alarm Host Purpose With a remote alarm host configured the NVR will send the alarm event or exception message to the host wh...

Page 123: ... the Network Settings menu Menu Configuration Network 2 Select the More Settings tab to enter the More Settings menu as shown in Figure 9 14 Figure 9 16 RTSP Settings Interface 3 Enter the RTSP port in the text field of RTSP Service Port The default RTSP port is 554 and you can change it according to different requirements 4 Click Apply button to save and exit the menu 9 2 7 Configuring Server and...

Page 124: ...n Network 2 Select the More Settings tab to enter the More Settings interface as shown in Figure 9 14 3 Check the checkbox of Enable HTTPS Figure 9 18 HTTPS Settings Menu 4 Enter the HTTPS Port 5 Click the Apply button to save and exit the interface 9 2 9 Configuring Email Purpose The system can be configured to send an Email notification to all designated users if an alarm event is detected etc a...

Page 125: ... 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL here Interval The interval refers to the time be...

Page 126: ... enter the UPnP interface Figure 9 21 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list Task1 Auto If you select Auto the Port Mapping items are read only and the external ports are set by the router automatically Steps 1 Click Apply button to save the settings 2 You can click Refresh button to get the latest status of the por...

Page 127: ...tings Finished Manual 9 2 11Configuring High speed Download Purpose You can enable the High speed Download function to widen the outgoing bandwidth of the device In this way you can speed up the download of record files through IE browser or CMS software Note If you enable the high speed download function the local menu operation will be affected It is recommended to disable this function after fi...

Page 128: ...128 Figure 9 26 Message Box of High speed Download 4 Click Apply button to save and exit the interface ...

Page 129: ...mation of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 27 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 130: ...twork delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 29 Figure 9 29 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be exported to USB flash disk and other local backup devices Steps 1 Enter...

Page 131: ...ing 5 After the exporting is complete click OK to finish the packet export as shown in 0 Figure 9 31 Packet Export Attention Note Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Steps Click Status button on the right bottom of the page Figure 9 32 Network status checking ...

Page 132: ...9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detection 2 Choose the Network Stat tab Figure 9 34 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of...

Page 133: ...133 Chapter 10 HDD Management ...

Page 134: ...button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 10 3 Confirm Initialization 4 Select the OK button to start initialization Figure 10 4 Status changes to Formatting 5 After the HDD has been i...

Page 135: ...135 Figure 10 5 HDD Status Changes to Normal Note Initializing the HDD will erase all data on it ...

Page 136: ...0 6 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text field of NetHDD Directory 4 Click the OK bu...

Page 137: ...ow 4 Click the OK button to add the selected IP SAN disk Note Up to 1 IP SAN disk can be added Figure 10 8 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list Note If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 10 9 Initialize Added NetHD...

Page 138: ...vanced 2 Set the Mode to Group as shown in Figure 10 10 Figure 10 10 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 11 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon to enter the Loca...

Page 139: ...tting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high ...

Page 140: ...ancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list Note At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 141: ...st be rebooted to enable the changes to take effect Figure 10 15 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB as shown in Figure 10 16 Figure 10 16 Configure Record Quota 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to en...

Page 142: ...ttings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings Note If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record ...

Page 143: ...layed on the list as shown in Figure 10 18 Figure 10 18 View HDD Status 1 Note If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information interface Menu Mainte...

Page 144: ...144 Figure 10 19 View HDD Status 2 ...

Page 145: ...nterface Menu HDD HDD Detect 2 Select the HDD to view its S M A R T information list as shown in Figure 10 20 Figure 10 20 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation Note If you want to use the H...

Page 146: ...oose All Detection or Key Area Detection as the detection type 3 Click the Detect button to start the detection Figure 10 21 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 147: ...t 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 22 Note The alarm type can be selected to Audio Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 10 22 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered ...

Page 148: ...148 Chapter 11 Camera Settings ...

Page 149: ...lect the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Apply button to apply...

Page 150: ...heckbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Note Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 ic...

Page 151: ... Enter the Image Settings interface Menu Camera Image Figure 11 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 152: ...152 Chapter 12 NVR Management and Maintenance ...

Page 153: ...ion Interface 12 1 2Viewing Camera Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to view the status of each camera as shown in Figure 12 2 Figure 12 2 Camera Information Interface 12 1 3Viewing Record Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click t...

Page 154: ...e Alarm Information menu to view the alarm information as shown in Figure 12 4 Figure 12 4 Alarm Information Interface 12 1 5Viewing Network Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Network tab to enter the Network Information menu to view the network information as shown in Figure 12 5 Figure 12 5 Network Information Interface ...

Page 155: ...operation alarm exception and information of the NVR can be stored in log files which can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Search Figure 12 6 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The mat...

Page 156: ... button of each log or double click it to view its detailed information as shown in Figure 12 8 And you can also click the button to view the related video files if available Figure 12 8 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 12 9 ...

Page 157: ...n to create new folder in the backup device or click the Format button to format the backup device before log export Notes 1 Please connect the backup device to NVR before operating log export 2 The log files exported to the backup device are named by exporting time e g 20110514124841logBack txt To export all the log files You can enter the Log Export interface Menu Maintenance Log Information Log...

Page 158: ...158 Figure 12 10 Log Export Interface You can check the checkbox of the HDD Click the Export button to export all the log files stored in the HDD ...

Page 159: ...er the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 11 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the NVR Note After having...

Page 160: ...wn in Figure 12 12 Figure 12 12 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 12 4 2Upgrading by FTP Before you start Configure PC running FTP server and NVR to the same Local Area Network Run the 3rd party TFTP software on the PC and copy the firmwa...

Page 161: ...igure 12 13 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 162: ... Default Figure 12 14 Restore Factory Default 2 Click the OK button to restore the default settings Note Except the network parameters including IP address subnet mask gateway MTU default route and server port all other parameters of the device will be restored to factory default settings ...

Page 163: ...163 Chapter 13 Others ...

Page 164: ...s Language The default language used is English Resolution Select the output resolution which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable Enable Wizard Enable disable the W...

Page 165: ...ttings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 166: ...he name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Outp...

Page 167: ...er name is admin and the password is 12345 The Administrator has the permission to add and delete user and configure user parameters 13 4 1Adding a User Steps 1 Enter the User Management interface Menu Configuration User Figure 13 4 User Management Interface 2 Click the Add button to enter the Add User interface ...

Page 168: ... Audio in Remote Configuration and only has the local remote playback in the Camera Configuration User s MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it only allows the remote user with this MAC address to access the NVR 4 Click the OK button to save the settings and go back to the User Management interface The added new user will be displaye...

Page 169: ...g and editing of the IP cameras Remote Serial Port Control Configuring settings for RS 232 and RS 485 ports Remote Video Output Control Sending remote button control signal Two Way Audio Realizing two way radio between the remote client and the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation...

Page 170: ...rameters 13 4 2Deleting a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be deleted from the list as shown in Figure 13 8 Figure 13 8 User List 3 Click the icon to delete the selected user 13 4 3Editing a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be edited from the list as shown in Figure 13 8 3 Clic...

Page 171: ...ce 4 Edit the user information including user name password level and MAC address Check the checkbox of Change Password if you want to change the password of the current user 5 Click the OK button to save the settings and exit the menu ...

Page 172: ...172 Appendix ...

Page 173: ...ocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym for Network Time Prot...

Page 174: ...i DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Note Please refer to the Quick Operation Guide for the HDD installation steps 2 If you don t w...

Page 175: ...Reasons a The IPC and the NVR versions are not compatible b Unstable power supply of IPC c Unstable network between IPC and NVR d Limited flow by the switch connected with IPC and NVR Steps 1 Verify the IPC and the NVR versions are compatible 1 Enter the IPC Management interface Menu Camera Camera IP Camera and view the firmware version of connected IPC 2 Enter the System Info interface Menu Maint...

Page 176: ...er process Live view stuck when video output locally Possible Reasons a Poor network between NVR and IPC and there exists packet loss during the transmission b The motion detection and alarm functions are enabled and the parameters of Main Stream Normal and Main Stream Event are different So the image looks stuck due to the image changes between different resolutions c The frame rate has not reach...

Page 177: ... to the real condition and check if there exists packet loss Note Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performance tab check the status of the CPU and Memory If the re...

Page 178: ... frame extracting may occur which leads to a slight stuck Steps 1 Verify the network between NVR and IPC is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Note S...

Page 179: ...y the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our manufacturer to do the further process ...

Page 180: ...k menu Chapter 2 3 1 2 Support smart search function Chapter 6 2 2 3 Support connecting the third party network cameras from Brickcom and Bosch Appendix List of IP Cameras Compatible Updated 1 Optimize the method for adding encoder Chapter 2 3 1 2 Optimize the playback interface Chapter 6 ...

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