Troubleshooting Guide
For Use with k. bench Height-Adjustable Tables
Before performing any troubleshooting steps, be sure the outlet is working and
the following connections are secure:
handset cable to control box
cables to control box
lifting columns to cables
power cord to control box
Note: Once you begin the troubleshooting process, do not make any undirected changes to cable positions.
Trouble Shooting Steps:
1
Is the handset equipped with an LED readout?
Yes
go to Step 2
No
go to Step 10
2
Is the LED readout illuminated (after any button is pushed)?
Yes
go to Step 3
No
go to Result 1
3
Does the handset say "HO1” ?
Yes
go to Result 1
No
go to Step 4
4
Does the handset say "RST", "E01”, “E02”, “E07”, “E08”?
Yes
go to Step 5
No
go to Result 2
5
Perform a system reset.
Is the desk working properly?
Yes
you’re done!
No
go to Step 6
6
Does the handset still show "RST"?
Yes
go to Result 2
No
go to Step 7
7
Choose one of the combinations below.
Error E01 or E07 and Lifting Column (w/o cable) plugged into M1 port
go to Result 4
Error E02 or E08 and Lifting Column (w/o cable) plugged into M2 port
go to Result 4
Error E01 or E07 and Lifting Column (w/o cable) plugged into M2 port
go to Step 8
Error E02 or E08 and Lifting Column (w/o cable) plugged into M1 port
go to Step 9
8
Move the cable to the other lifting column and plug into M2,
plug the other lifting column into M1.
Do a system reset
Did the error message change to E02 or E08?
Yes
go to Result 3
No
go to Result 4
