KitchenAid KUDE20FB*0 Technical Education Download Page 1

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TECHNICAL EDUCATION

JOB AID W10329932

L-84

Vertical Modular

Washer

KD-15

TECHNICAL EDUCATION

2013 Stainless Steel

Tall Tub Dishwasher

KUDE20FB*0, KUDE20IX*9, KUDE40FX*6, KUDE48FX*5,

KUDE50CX*9, KUDE50FB*0, KUDE60FX*5, KUDE60HX*5,

KUDE70FX*5, KUDL15FX*6

*All Colors

JOB AID W10573282

Summary of Contents for KUDE20FB*0

Page 1: ... 15 TECHNICAL EDUCATION 2013 Stainless Steel Tall Tub Dishwasher KUDE20FB 0 KUDE20IX 9 KUDE40FX 6 KUDE48FX 5 KUDE50CX 9 KUDE50FB 0 KUDE60FX 5 KUDE60HX 5 KUDE70FX 5 KUDL15FX 6 All Colors JOB AID W10573282 ...

Page 2: ...IVES The goal of this Job Aid is to provide information that will enable the In Home Service Professional to properly diagnose malfunctions and repair the KitchenAid 2013 Stainless Steel Tall Tub Dishwasher The objectives of this Job Aid are to Understand and follow proper safety precautions Successfully troubleshoot and diagnose malfunctions Successfully perform necessary repairs Successfully ret...

Page 3: ... 2 11 DISHWASHER CARE 2 13 CONSUMER TROUBLESHOOTING GUIDE 2 14 NOTES 2 16 SECTION 3 INSTALLATION DISHWASHER SAFETY 3 2 INSTALLATION REQUIREMENTS 3 4 LOCATION REQUIREMENTS 3 5 DRAIN REQUIREMENTS 3 7 ELECTRICAL REQUIREMENTS 3 7 INSTALLATION INSTRUCTIONS 3 8 DETERMINE CABINET OPENING 3 15 INSTALL DOOR HANDLE 3 16 INSTALL CUSTOM PANEL 3 16 CHOOSE ATTACHMENT OPTION 3 19 PREPARE WATER SUPPLY LINE 3 20 C...

Page 4: ...3 REMOVING DIVERTER MOTOR 4 24 WASH MOTOR REPLACEMENT 4 25 SECTION 5 DIAGNOSTICS TROUBLESHOOTING SAFETY WARNINGS 5 2 WASH CYCLES 5 3 SERVICE DIAGNOSTIC CYCLE 5 4 SERVICE DIAGNOSTIC CYCLE NOTES 5 5 DIAGNOSTIC GUIDE 5 5 SERVICE DIAGNOSTICS WITH ERROR CODES 5 6 SERVICE ERROR CODES 5 7 TROUBLESHOOTING GUIDE 5 12 SECTION 6 TESTING SAFETY WARNINGS 6 2 WIRING DIAGRAM 6 3 CONTROL BOARD INFORMATION SPECS 6...

Page 5: ... Information This section provides general safety parts and information for the KitchenAid Stainless Steel Tall Tub Dishwasher Dishwasher Safety Before Using Your Dishwasher Model Serial Number Label Tech Sheet Locations Model Serial Number Nomenclature Product Specifications Parts Features Notes ...

Page 6: ...y to damage the door seal and 2 Load sharp knives with the handles up to reduce the risk of cut type injuries Do not wash plastic items unless they are marked dishwasher safe or the equivalent For plastic items not so marked check the manufacturer s recommendations Do not touch the heating element during or immediately after use Do not operate the dishwasher unless all enclosure panels are properl...

Page 7: ...e plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded Do not modify the plug provided with the dishwasher i...

Page 8: ...1 4 n KitchenAid 2013 Stainless Steel Tall Tub Dishwasher GENERAL INFORMATION Model Serial Number Label Location Tech Sheet Location Behind Toe Kick Panel Model Serial Number Label Tech Sheet Location ...

Page 9: ...LTER SYSTEM SERIES CONFIGURATION FEATURES F Fully Integrated Door C 2 5 Console w Display I 2 5 Console H Heritage S Water Softener YEAR OF MODEL INTRODUCTION X 2010 B CU Model COLOR CODE WH White SS Stainless Steel BL Black BT Biscuit SP Stainless Proline PA Panel Ready ENGINEERING CHANGE 0 Basic Release 1 First Revision 2 Second Revision SERIAL NUMBER F 2 25 10000 MANUFACTURING SITE F FINDLAY OH...

Page 10: ...d Motor VSM Diverter Motor 120V AC Fill Valve 120V AC Heater 120V AC Dispenser 120V AC Spray Arm Motor 120V AC some models Fan Motor 5V DC some models Sensors Temperature Sensor Water Sensor OWI Spray Arm Sensor some models Switches Diverter Position Switch 5V DC Door Switch 13V DC Float Switch 120V AC TCO Bi Metal Incorporated into Control Board Penninsula Slots Fuses Line L1 Fuse Motor Control F...

Page 11: ...stemware holder Silverware basket Upper spray arm Flexible fold down tines Rinse aid dispenser reduces spotting and improves drying ProScrub on some models powerful jets target water toward pots pans or casserole dishes loaded in the back of the dishwasher to clean stubborn messes EQ Filtration System removes soil from water and improves cleaning action Pressurized spray nozzles and variable speed...

Page 12: ...1 8 n KitchenAid 2013 Stainless Steel Tall Tub Dishwasher GENERAL INFORMATION Notes ...

Page 13: ... provides operational use and care information for the KitchenAid Stainless Steel Tall Tub Dishwasher Start Up Quick Reference Quick Steps Dishwasher Use Cycle and Option Descriptions Dishwasher Feedback Section Dishwasher Features Filtration System Dishwasher Care Consumer Troubleshooting Guide Notes ...

Page 14: ...peed drying times adds approximately 27 to 35 minutes to the 1 Hour Wash cycle PUSH DOWN TURN L O C K U N L O C K USE RINSE AID FOR BETTER DRYING Lock Refill Full Add or ProWash cycle for optimal cleaning The most advanced and versatile cycle ProWash cycle senses the load size soil amount and toughness of soil to adjust the cycle for optimal cleaning using only the amount of water and energy neede...

Page 15: ...tems STEP 2 A Cover latch B Main Wash section C Pre Wash section A B C MAIN WASH PRE WASH Soft Water Hard Water Soft Water Hard Water 6 Quick Steps Dishwasher Use Prepare and Load the Dishwasher IMPORTANT Remove leftover food bones toothpicks and other hard items from the dishes Remove labels from containers before washing Make sure that when the dishwasher door is closed no items are blocking the...

Page 16: ...inserting a flat blade screwdriver into the center of the arrow and turning Select a Cycle cycles vary by model See Cycle and Option Descriptions charts in the following section Efficient dishwashers run longer to save water and energy just as driving a car slower saves on gas Typical cycle time is approximately 2 hours but can take less or more time to complete depending on selections Select Opti...

Page 17: ... Light to Medium 130 150 5 0 19 1 Heavy Baked On 140 205 6 8 25 8 Use for loads with normal amounts of food soil The energy usage label is based on this cycle Light to Medium 110 150 4 0 15 0 Heavy 125 190 6 8 25 8 Use for lightly soiled items or china and crystal Light to Medium 105 145 4 2 15 2 Heavy Baked On 120 185 6 8 25 8 When you need fast results the 1 Hour Wash will clean dishes using sli...

Page 18: ...y to deform when loaded in the top rack Turn ProDry option off for an air dry Available with any cycle except Rinse Only Uses the heating element to heat air plus a system of vents and a fan that ventilates moist air out of the dishwasher to speed drying times ProDry option defaults to ON when any cycle is selected except for 1 Hour Wash 44 51 0 Dries dishes with heat This option with the use of r...

Page 19: ...for 3 seconds to turn the audible tones on or off Only audible tones for confirming button presses can be turned on off Important audible tones such as indicating a cycle has been interrupted cannot be deactivated CONTROLS AND CYCLE STATUS CONTROL PURPOSE COMMENTS The Cycle Status Indicator Lights are used to follow the progress of the dishwasher cycle Located on the front of the dishwasher for fr...

Page 20: ...edback Section Canceling A Cycle 1 Open the door slightly to stop the cycle Wait for the spraying action to stop before completely opening the door 2 Press and hold Cancel Drain button once The Cancel Drain light will light up 3 Close the door and the dishwasher starts a drain cycle if water remains in bottom of dishwasher Let the dishwasher drain completely The Cancel Drain light turns off after ...

Page 21: ... position Only one row of items may face the ProScrub spray jets Stacking overlapping or nesting items will keep the ProScrub spray jets from contacting all of the surfaces Silverware Basket Use the slots in the covers to keep your silverware separated for optimum wash There are specially designed slots small round holes for chopsticks Mix silverware types to keep them separated Load knives down f...

Page 22: ...e top rack from the dishwasher To remove the rack To gain access to the removable tabs on the tracks rails pull the upper rack forward about halfway out of the tub On one side press the tab on the track in and pull up the front end of the rack out of the track Then repeat this step on the other side to completely remove the front end of the rack Then remove the back end of the rack by pulling the ...

Page 23: ...hwasher filtration This triple filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning performance Throughout the life of your dishwasher the filter will require maintenance to sustain peak cleaning performance Up position Down position The triple filter system consists of 2 parts an upper filter assembly and a lower filter The upper filter a...

Page 24: ...f you do not scrape or rinse before loading 1 3 Once per year Once per year Twice per year Every two months 4 7 Once per year Once per year Twice per year Once per month 8 12 Once per year Twice per year Every three months Every two weeks 13 14 Once per year Twice per year Every three months Once per week Filter Removal Instructions 1 Turn the upper filter assembly turn counterclockwise and lift o...

Page 25: ... a normal cycle with dishwasher detergent after cleaning the interior Some state or local plumbing codes require the addition of a drain air gap between a built in dishwasher and the home drain system Check the drain air gap when your dishwasher is not draining well The drain air gap is usually located on top of the sink or countertop near the dishwasher NOTE The drain air gap is an external plumb...

Page 26: ...eat Dry option adds approximately hour Try the 1 Hour Wash cycle Run the hot water at a faucet close to the dishwasher before starting the cycle DISHWASHER NOT DRYING NOTE Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface which tends to collect water droplets Towel drying may be necessary Use of rinse aid along with the ProDry or Heat Dry option is ne...

Page 27: ...hes laundry detergent or hand soap Not replacing the rinse aid dispenser cap after filling or refilling the rinse aid Using an excessive amount of dishwasher detergent Call for service If no water was present in the machine at any time during a heated wash cycle the cycle will end and the Clean LED will not come on See Will Not Fill in the Troubleshooting section DID NOT SANITIZE If the sanitized ...

Page 28: ...ce unless such damage results from defects in materials or workmanship and is reported to KitchenAid within 30 days from the date of purchase 6 Any food or medicine loss due to refrigerator or freezer product failures 7 Pickup and delivery This major appliance is intended to be repaired in your home 8 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 9 Exp...

Page 29: ... installation requirements and procedures for the KitchenAid Stainless Steel Tall Tub Dishwasher Dishwasher Safety Installation Requirements Location Requirements Drain Requirements Water Supply Requirements Electrical Requirements Installation Instructions Install Custom Panel Check Operation Additional Tips Notes ...

Page 30: ...o damage the door seal and 2 Load sharp knives with the handles up to reduce the risk of cut type injuries Do not wash plastic items unless they are marked dishwasher safe or the equivalent For plastic items not so marked check the manufacturer s recommendations Do not touch the heating element during or immediately after use Do not operate the dishwasher unless all enclosure panels are properly i...

Page 31: ... into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded Do not modify the plug provided with the dishwasher if it will...

Page 32: ...de Use and Care Guide bag assembly NOTE The screws supplied are used for only thick wooden panel If the wooden panel is less than thick customer must purchase screws locally Other parts you may also need NOTES Moisture barrier tape is recommended when installing a dishwasher under a wood countertop Parts available for purchase in plumbing supply stores Check local codes Check existing electrical s...

Page 33: ...will be installed The location must provide easy access to water electricity and drain convenient access for loading and unloading dishes Corner locations require a 2 5 1 cm minimum clearance between the side of the dishwasher door and the wall or cabinet square opening for proper operation and appearance cabinet front perpendicular to floor level floor If floor at front of opening is not level wi...

Page 34: ...3 6 n KitchenAid 2013 Stainless Steel Tall Tub Dishwasher INSTALLATION 5 ...

Page 35: ...rified by a licensed plumber 120 F 49 C water at dishwasher O D copper tubing with compression fitting or flexible braided water supply line Part Number 4396897RP NOTE minimum plastic tubing is not recommended A 90 elbow with hose connection with rubber washer Do not solder within 6 15 2 cm of the water inlet valve ElectricalRequirements Be sure that the electrical connection and wire size are ade...

Page 36: ...he Prepare Cabinet Opening New Utilities section PrepareCabinetOpening New Utilities Prepare and route the electrical supply Option A Power Supply Cord NOTE A grounded 3 prong outlet is required inside a cabinet next to the dishwasher cabinet opening Drill a 1 3 8 cm hole in cabinet side or rear See Product and Cabinet Opening Dimensions section WARNING Disconnect electrical power at the fuse box ...

Page 37: ...ning Dimensions section Wood cabinet Sand the hole until smooth Metal cabinet Cover hole with grommet Part Number 302797 not provided Route cable from power supply through cabinet hole cable must extend to the right front side of cabinet opening Tape cable to the floor in area shown This will prohibit cable from moving when dishwasher is moved into cabinet opening PrepareandRouteWaterLine Helpful ...

Page 38: ... the dishwasher Slowly turn water shutoff valve to ON position Flush water into a shallow pan until clear to get rid of particles that could clog the inlet valve Turn shutoff valve to OFF position Route water line and tape it to the floor in area shown This will keep it from moving when dishwasher is moved into cabinet opening InstallDrainHose IMPORTANT Always use a new drain hose Check local code...

Page 39: ...n and move into position 1 Fit rubber end of drain hose to waste tee and cut if needed NOTE Do not cut ribbed section 2 Attach rubber end of drain hose to waste tee with a large drain hose clamp provided Use pliers to squeeze clamp open and move into position If the drain hose was cut use a 1 to 2 3 8 to 5 cm screw type clamp not provided 1 Using a hammer and screwdriver knock plug into disposer 2...

Page 40: ...g the door panel Using 2 or more people grasp sides of dishwasher door frame and place dishwasher on its back 1 Connect rubber end of drain hose to air gap and cut if needed NOTE Do not cut ribbed section 2 Attach drain hose to air gap with large drain hose clamp provided Use pliers to squeeze clamp open and move into position If the drain hose was cut use a 1 to 2 3 8 to 5 cm screw type clamp not...

Page 41: ... screwdriver remove terminal box cover Retain for later use Install a UL Listed CSA Approved strain relief Make sure screw heads are facing to the left when tightening conduit nut Strain relief is provided with the power supply cord kit NOTE If using Option B proceed to Determine Cabinet Opening to continue with the installation of your dishwasher MakePowerSupplyCordConnection Option A Power Suppl...

Page 42: ...e for animated representation of this step Visit www kitchenaid com electrical under FAQ tab Tighten strain relief screws to secure cord Place wires inside terminal box Insert tabs on left side of cover Make sure wires are tucked inside box Close cover ensuring wires are not pinched Use hex head socket nut driver or Torx T20 screwdriver and previously removed screw to secure cover NOTE Do not plug...

Page 43: ... 33 86 cm high cabinet opening but the dishwasher will be more difficult to move Measurements are approximate Wheels and legs are preset at the factory for 34 87 6 cm If the minimum cabinet opening height is 33 85 7 cm a section in the insulation blanket can be removed by cutting along the perforation Turn both leveler legs to the same height Put wheels in the required position determined from Dis...

Page 44: ...plied panel must weigh no more than 16 lbs 7 3 kg and must be made to specific dimensions It is recommended that a cabinetmaker cut the customer panel because of the precise dimensions needed NOTES The handle for the custom panel is not included All mounting hardware supplied is for a 19 1 mm thick wood panel If a thinner wood panel or materials other than wood are used it is the customer s respon...

Page 45: ...m panel with tape Make sure that the center of the template is aligned with the center of the wooden panel and top of the template is aligned to the top face of the wooden panel NOTE Do not drill deeper then 16 mm to keep from drilling through panel Pilot hole depths given are for 19 mm thick panel Mark 4 pilot holes on the wooden panel using the template provided Predrill 4 pilot holes using a dr...

Page 46: ...o the keyhole slots on the door assembly Ensure that all 4 plastic studs are engaged in the keyhole slots Slide wood panel down until the top surface of the wooden panel is flush with the top of the door Open the door and align top edges Predrill 2 pilot holes using a drill bit Use tape to mark the drill bit to gauge hole depth Drill pilot holes approximately 1 3 8 cm into the top corners of the d...

Page 47: ...asher This will be done later Option B Dishwasher side attachment NOTE Remove the brackets from the parts package Break off the end of the bracket along the scored line With another person holding the rear of the dishwasher to keep it from tipping open dishwasher door and place towel over pump assembly and spray arm of dishwasher This will keep screws from falling into pump area when you are secur...

Page 48: ...herClosetoCabinet Opening Use 2 or more people to move and install dishwasher IMPORTANT Double check correct placement of utilities Grasp the sides of the dishwasher at the edges of the door panel Tilt dishwasher backward on wheels and move dishwasher close to cabinet opening NOTE Do not push on the front of the panel or on the console Panel or console may dent Helpful Tip Temporarily tape utiliti...

Page 49: ... on both sides of dishwasher should be secured at same holes IMPORTANT If wheels were removed cover the floor when moving the dishwasher Slowly move dishwasher completely into cabinet opening Do not kink or pinch water line drain hose power supply cord or direct wire between dishwasher and cabinet Remove cardboard from under dishwasher NOTES It is all right if dishwasher fits tightly into cabinet ...

Page 50: ...her is properly seated in fitting Slide the fitting up to the valve and hand tighten to avoid cross threading Hand tighten until the coupling is tight Using pliers check the tightness of the coupling An additional to turn may be required to seal the rubber gasket NOTE Do not overtighten Damage to the coupling can result Place paper towel under 90 elbow fitting Turn on water supply and check for le...

Page 51: ...lConnection NOTE If the power supply cord was connected earlier proceed to Secure Dishwasher in Cabinet Opening section Option B Direct Wire Route cable so that it does not touch dishwasher motor or lower part of dishwasher tub Pull cable through UL Listed CSA Approved strain relief in terminal box Strain relief is not supplied with the dishwasher Owner must purchase a screw in type strain relief ...

Page 52: ...luded If needed see website for animated representation of this step Visit www kitchenaid com electrical under FAQ tab Tighten strain relief screws to secure cable Place wires inside terminal box Insert tabs on left side of cover Make sure wires are tucked inside box Close cover ensuring wires are not pinched Use hex head socket nut driver or Torx T20 screwdriver and previously removed screw to se...

Page 53: ...plitting the wood before installing screws Locate brackets on top of dishwasher and secure dishwasher to countertop with two 10 x Phillips head screws included The dishwasher must be secured to keep it from shifting when door is opened Check that top of door does not contact screws brackets or countertop If it does adjust leveling legs Open door and check that space between dishwasher cabinet open...

Page 54: ...ishwasher as far as it will go making sure not to push or pull any wires or hoses Do not force Side panels will open to proper position NOTE If there are pipes or other obstructions coming up through the floor you will need to cut a slit in the pad to fit around the obstacle 4 Fold the front end of the pad up into position Make sure the vinyl pad is tucked up behind the door and the dishwasher fro...

Page 55: ...leg Using a Phillips or screwdriver reinstall the screws through the holes in the access panel and the slots in the lower panel Check that the lower edge of the lower panel contacts the floor Adjust if necessary Tighten access panel screws Plug into a grounded 3 prong outlet Check that power supply cord does not touch dishwasher motor or lower part of dishwasher tub Electrical Shock Hazard Plug in...

Page 56: ...on Additional Tips Expect longer wash times Your new dishwasher will average 2 3 hours per load but use nearly 40 less energy than older models Designed with a low wattage low energy consumption motor your dishwasher washes longer to ensure exceptional cleaning Certain models are equipped with an optical water sensor so the first cycle will run longer to calibrate to optical sensor Selecting certa...

Page 57: ...t Water Inlet Drain Hose Overfill Assembly Accessing Door Components Removing User Interface Removing Latch Assembly Removing Electronic Control Board Removing Dispenser Assembly Spray Arms Feed Tube and Manifold Tub Components Stainless Steel Models Removing the Upper Rack s Removing the Lower Spray Arm Removing Filters Removing ProScrub Manifold Diverter Disk Under the Tub Components Heater Remo...

Page 58: ... located on the sides of the tub see figures 1 and 2 Figure 1 Figure 2 WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Removing Door Latch Strike FID and 2 Console 1 Open the dishwasher door 2 Depress the 2 outside bars and pull out the latch see figures 1 2 and 3 Figure 1 Figur...

Page 59: ...t be higher than drain to prevent siphoning Water Inlet Components Adjustable Door Springs Wheels Water Inlet and Drain Hose WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 1 Figure 2 Inlet Hose Water Inlet Drain Hose Loop Drain Hose To adjust the door spring tension unho...

Page 60: ... and left side covers See figure 3 Figure 3 Location of float switch components See figure 4 Figure 4 Overfill Assembly WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Left Cover Right Cover Float Switch Float Stem Switch Lever Float Housing and standpipe Switch Switch Lever Sta...

Page 61: ...des see figures 1 and 2 Figure 1 Figure 2 Accessing Door Components WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Removing Door Panel 3 Remove the outer door panel see figure 3 Figure 3 Door Components Figure 4 Dispenser Vent Assembly some models only Electronic Control ...

Page 62: ...ING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 1 Figure 2 Figure 3 Figure 4 User Interface Status LED Board if available Control UI Components A Console Assembly B Control Clip C Box Connector D Screw E Latch Assembly F Electronic Control G Connector Brace H Status Light I 4...

Page 63: ...lade screwdriver into the clip slots on each side of the latch Gently push in to release latch clips see figure 1 and 2 Removing Latch Assembly WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 1 Figure 4 Figure 2 4 Remove latch assembly from door See figure 3 5 Disconnect ...

Page 64: ...power 2 Remove the outer panel from the door 3 Disconnect harness es from control board 3 Lift up locking tab see figure 1 Figure 1 Removing Electronic Control Board WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 2 Figure 3 NOTE There are two tabs on the back of the cont...

Page 65: ...ecuring the dispenser to the door see figure 1 4 Disconnect switch wires 5 Remove dispenser assembly and bracket see figure 2 Figure 1 Figure 2 Removing Dispenser Assembly WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Bracket Dispenser Assembly Inner Door Panel ...

Page 66: ...4 10 n KitchenAid 2013 Stainless Steel Tall Tub Dishwasher COMPONENT ACCESS Component Identification Spray arm Manifold Seal Spray arm Feed tube Spray Arms Feed Tube and Manifold ...

Page 67: ...Dishwasher n 4 11 Tub Components Stainless Steel Models Water Inlet Feed Tube to Middle and Upper Spray Arms Upper Filter Lower Filter Inset 120VAC Heater Water Level Float Lower Spray Arm ProScrub Manifold available on some models Tub Component Identification ...

Page 68: ...e 1 or 2 rows of flexible tines ow the same instructions to s plastic items e during ine on Top Rack k you can raise or lower the top or bottom rack Adjusters are k Each adjuster has 2 preset djusters and lift the rack until it nGlide rails to wash larger items such as n the bottom rack to removing the top rack from pull the upper rack forward the outside of the tub Removable Top Rack for SatinGli...

Page 69: ...Lift off see figure 3 To remove the lower spray arm 1 Lower spray arm nut location see figure 1 2 Rotate the lower spray arm nut turn counter clockwise to remove the spray arm see figure 2 Figure 1 Figure 2 Lower Spray Arm Assembly Water Jets Nut Removing Lower Spray Arm Figure 3 ...

Page 70: ...he filter will require maintenance to sustain peak cleaning performance The triple filter system consists of 2 parts an upper filter assembly and a lower filter The upper filter assembly keeps oversized items and foreign objects along with very fine food particles out of the pump The lower filter keeps food from being recirculated onto your dishware The filters may need to be cleaned when Visible ...

Page 71: ...ump by lifting up see figure 1 NOTE Powerful fixed jets target water towards pots pans or casserole dishes loaded in the back of the dishwasher Accessing Diverter Disk stainless steel tub 1 Unsnap distribution tube from tub clips See figures 1 2 2 Disconnect the feed tube from the diverter housing see figure 3 Figure 1 Figure 1 Removing ProScrub Manifold and Diverter Disk continued next page Figur...

Page 72: ...re 6 Figure 7 Figure 5 Diverter Disk 6 The diverter disc attaches to a keyed shaft see figure 7 3 Release the lock on the diverter housing see figure 4 Removing Diverter Disk continued continued next page 4 Rotate the housing counterclockwise see figure 5 5 Lift out the housing see figure 6 ...

Page 73: ...e 8 Figure 9 Installing Diverter Housing 1 Align the arrow on the diverter housing to the lower arrow on the sump 2 Rotate the housing clock wise until the diverter housing locks in place see figure 1 Figure 1 Removing Diverter Disk continued 7 Lift off the disc see figures 8 and 9 ...

Page 74: ...2013 Stainless Steel Tall Tub Dishwasher COMPONENT ACCESS Under the Tub Components Adjustable Wheels VS Wash Motor Heater OWI NTC Junction Box Overfill Float Valve VS Drain Motor Fill Valve Figure 1 Diverter Motor Switch ...

Page 75: ...13 Stainless Steel Tall Tub Dishwasher n 4 19 Heater Heater Components A Heater Element Assembly B Rubber Washer C Heater Element Nut D Speed Nut E Heater Probe Shield A B C D E Heater Connection Heater Connection Figure 1 Figure 2 ...

Page 76: ...d to catch the water from the sump area 3 Remove the wire harness from the bracket on the side of the sump and move off to the side see figures 3 and 4 4 Unplug the wire harness connected to the drain pump see figure 5 continued next page Removing Sump Assembly Drain Pump WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Repl...

Page 77: ...r and sump assembly to the tub see figures 8 9 and 10 5 Rotate the drain pump 1 4 turn counterclockwise see figure 6 6 Remove the drain pump see figure 7 Figure 8 Tab Locations Figure 10 Unlocked Removing Sump Assembly Drain Pump continued continued next page 8 Depress the locking tab and push upward on sump to detach from tub see figure 11 Figure 11 ...

Page 78: ... harness see figure 15 Figure 13 Figure 14 NOTE When installing the sump assembly align the tab on the assembly with the slot in the tub see figures 13 and 14 Removing Sump Assembly Drain Pump continued Figure 15 11 Unplug the diverter motor harness see figure 16 Figure 16 12 Unplug the OWI NTC harness see figure 17 Figure 17 13 Unplug the wash motor harness see figure 18 Figure 18 ...

Page 79: ... 1 Optical water indicator in sump area see figure 2 1 Rotate optical water indicator counter clockwise 1 4 turn see figure 3 2 Pull out to remove see figure 4 Removing Optical Water Indicator WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating ...

Page 80: ... be removed with out removing the diverter disc first but to install the diverter motor the diverter housing must be removed to align the diverter disc to the motor shaft Remove 2 10 Torx screws Removing Diverter Motor WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Motor and Su...

Page 81: ...onal pliers to cut off the hose clamps see figures 1 and 2 Figure 2 Figure 1 Figure 3 Wash Motor Replacement Steps for Removing Old Wash Motor WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating continued next page ...

Page 82: ...ainless Steel Tall Tub Dishwasher COMPONENT ACCESS 3 Remove motor from seal see figure 4 5 Remove seal see figure 6 4 Pry up on old seal see figure 5 Figure 4 Figure 5 Figure 6 6 4 5 Steps for Removing Old Wash Motor continued ...

Page 83: ...re 2 3 Seat new seal see figure 3 4 Seal installed correctly see figure 4 Figure 1 Figure 2 Figure 3 Figure 4 Steps for Installing New Wash Motor WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating continued next page ...

Page 84: ...and clamps see figure 5 6 Install clamps with screws toward bottom see figure 6 6 5 Figure 5 Figure 6 Figure 7 Figure 8 7 Align tabs and tighten clamps see figures 7 and 8 8 Install motor and pump assembly Fill sump with water and check for leaks Steps for Installing New Wash Motor continued 7 8 ...

Page 85: ...oting This section provides diagnostic fault codes and troubleshooting information for the KitchenAid Stainless Steel Tall Tub Dishwasher Safety First Wash Cycles Service Diagnostic Cycle Service Diagnostic Cycle Notes Diagnostic Guide Service Diagnostics with Error Codes Service Error Codes Troubleshooting Guide Notes ...

Page 86: ...er repeatedly to a green ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above in...

Page 87: ...0 MIN 0 40 MAX FILL 1 03 Cycle repeats sequence once WASH 3 40 DRAIN SEQUENCE 1 44 FILL 0 59 WASH 3 40 DRAIN SEQUENCE 2 06 4 FILL 0 15 WASH SEQUENCE 0 54 1 39 DRAIN SEQUENCE 0 34 4 FILL 0 59 DETERGENT DISPENSE WASH 2 30 THERMAL HOLD 54 C 130 F OR 60 00 WASH 55 00 DRAIN SEQUENCE 2 06 4 FILL 0 15 WASH SEQUENCE 0 54 1 39 DRAIN SEQUENCE 0 34 FILL 0 59 Cycle repeats sequence WASH 6 00 DRAIN SEQUENCE 2 ...

Page 88: ...chenAid 2013 Stainless Steel Tall Tub Dishwasher DIAGNOSTICS TROUBLESHOOTING For Service Technician Use Only Service Diagnostic Cycle See Service Diagnostic Cycle Notes on following page Service Diagnostic Notes ...

Page 89: ...nce of bulk soil during Pause Interval 13 and turns on the Clean LED in Interval 12 if bulk soil detected Drain until OWI sensor sees the presence of air or a maximum of 1 52 during Intervals 5 and turns on the Clean LED in Interval 4 if air detected 7 DC fan motor is on during upper rack washing intervals 8 Turn off all LED s during pause prior to displaying error codes 9 Pause to allow for cold ...

Page 90: ...cian Use Only Service Diagnostics With Error Codes Entry Sequence To invoke the diagnostics cycle perform the following key presses while in standby Press any 3 keys in the sequence 1 2 3 1 2 3 1 2 3 with no more than 1 second between key presses NOTE Some models have replaced the Clean LED with Complete ...

Page 91: ...D TO 2 IF KEYS APPEAR OR INTERMITTENT AND KEYPAD IS CAPACITIVE TOUCH TYPE THEN A VERIFY TUB BRACKETS ARE SCREWED TO UNDERSIDE OF COUNTERTOP AND NOT HANGING OVER KEYS IF SCREW HEADS TOO CLOSE RELOCATE SCREW TO ALTERNATE HOLE B CHECK FOR EVIDENCE OF MOISTURE OR DEBRIS ON THE SURFACE OF THE KEYS IF EVIDENT CLEAN AND INSTRUCT CUSTOMER ABOUT KEEPING SURFACE CLEAN CHECK ERROR CODE HISTORY FOR VENT ERROR...

Page 92: ... 1 CHECK STRIKE PLATE AND DOOR CLOSURE FORCE VERIFY DOOR SEAL IS SEATED PROPERLY CHECK FOR INTERFERENCE BETWEEN DISH RACKS AND DOOR TRY BENDING STRIKE PLATE DOWN FOR BETTER ENGAGEMENT 2 UNPLUG DISHWASHER OR DISCONNECT POWER 3 CHECK DOOR SWITCH CONTACTS AND ALL CONNECTIONS IN THE DOOR SWITCH CIRCUIT WITH METER WHILE OPENING AND CLOSING THE DOOR LATCH IF HIGH RESISTANCE WITH DOOR CLOSED CHECK FIX LO...

Page 93: ... IN SUMP IS MISSING REMOVE LOWER SPRAY ARM TURBO ZONE ASSEMBLY REAR FEEDTUBE AND OUTLET COVER AND VERIFY WHETHER THE RED DIVERTER DISK IS INSTALLED 4 FLOAT SWITCH OPEN OVERFILL SWITCH STUCK IN OVERFILL OPEN POSITION AND OR DISHWASHER NOT LEVEL REMOVE ANY ITEMS STUCK UNDER FLOAT VERIFY THAT THE FLOAT MOVES FREELY AND YOU HEAR THE CLICK OF THE SWITCH CONTACTS CHECK LEVELNESS OF THE DISHWASHER MEASUR...

Page 94: ...NTIAL ITEMS PLUGGED GARBAGE DISPOSER OR PLUG NOT KNOCKED OUT DRAIN LOOP CHECK VALVE STUCK AND OR PLUGGED HOSES DRAIN PUMP IMPELLER FRACTURED OR DAMAGED UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE DRAIN PUMP 4 DRAIN MOTOR ELECTRICAL PROBLEM LOOSE CONNECTION IN DRAIN MOTOR CIRCUIT AND OR OPEN DRAIN MOTOR WINDING UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF DRAIN MOTOR WINDING...

Page 95: ... OTHER 1 DISPENSER ELECTRICAL PROBLEM LOOSE CONNECTION IN DISPENSER CIRCUIT AND OR OPEN DISPENSER SOLENOID UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF DISPENSER SOLENOID OR WAX MOTOR AND ALL CONNECTIONS IN THE DISPENSER CIRCUIT FIX REPLACE OPEN CONNECTION PART OPEN FUSE ON CONTROL TO DISPENSER REFER TO FUSE SERVICE DIAGNOSTIC CHECKS ON PAGE 1 NEXT TO METER CHECK DIAGRAM FAULTY D...

Page 96: ...IN MOTOR DOES NOT TURN ON REPLACE CONTROL 3 INSPECT UI CABLE FOR LOOSE OR DAMAGED WIRING REPLACE AS NEEDED 4 INSPECT UI ASSEMBLY FOR DAMAGE OR CONTAMINATION REPLACE UI AS NEEDED 2 1 WON T RUN AND LED FOR START RESUME KEY IS BLINKING SLOWLY BY DESIGN IF THE DOOR IS OPENED FOR MORE THAN 5 SECONDS OR POWER IS INTERRUPTED DURING A CYCLE THE USER MUST PRESS THE START RESUME KEY TO RESUME OPERATION INST...

Page 97: ...AS NOT OPENED SINCE THE LAST COMPLETED CYCLE 5 2 LONG CYCLES AND OR STUCK IN CERTAIN PART OF CYCLE AS PART OF NORMAL OPERATION THE DISHWASHER PAUSES 2 OR 3 TIMES DURING THE CYCLE FOR THERMAL HOLDS AND ADVANCES ONCE TEMPERATURE IS MET INSTRUCT CUSTOMER EXPLAIN THERMAL HOLDS AND HOW THE CYCLE PAUSES WHEN THEY OCCUR EXPLAIN HOW TODAY S MORE ENERGY EFFICIENT DISHWASHERS RUN LONGER CYCLES BUT USE LESS ...

Page 98: ... PROPER DISH LOADING MECHANICAL BINDING OF DISPENSER LID 1 UNPLUG DISHWASHER OR DISCONNECT POWER 2 CHECK REPLACE DISPENSER LID LATCH BINDING DUE TO EXCESS DETERGENT IN MECHANISM INSTRUCT CUSTOMER ON PROPER DISPENSER FILLING DISPENSER ELECTRICAL PROBLEM REFER TO SERVICE ERROR CODES TABLE 10 1 CONTROL CANCELLED CYCLE DUE TO ERROR DETECTED WITH WASH MOTOR DRAIN MOTOR LOW WATER OR SUDS REFER TO SERVIC...

Page 99: ...EALING 1 DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION 2 ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER IF WATER FLOWS INTO DISHWASHER REPLACE ENTIRE DRAIN LOOP INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE POOR DRY CUSTOMER NOT USING RINSE AID OR DISPENSER EMPTY CHECK RINSE AID GAUGE LEVEL ON DISPENSER INSTRUCT CUSTOMER HOW TO FILL AND MONITOR ADD USE RINSE AID C...

Page 100: ... 6 4 DRAINS TOO LONG SLOW DRAIN PROBLEM REFER TO SERVICE ERROR CODE TABLE FOR 8 1 8 1 VENT STUCK OPEN REFER TO SERVICE ERROR CODES TABLE 10 2 FAN RUNS MAKES NOISE AFTER CYCLE COMPLETED ON MODELS WITH FAN DISHWASHER IS DESIGNED TO KEEP FAN RUNNING AFTER CYCLE TO PREVENT MOISTURE BUILDUP IN DISHWASHER FAN WILL TURN OFF IF DOOR IS OPENED LONGER THAN 5 SEC INSTRUCT CUSTOMER EXCESSIVE FAN NOISE DUE TO ...

Page 101: ...its the KitchenAid Stainless Steel Tall Tub Dishwasher Dishwasher Safety Wiring Diagram Control Board Information General Theory of Operation Power Check Door Switch Circuit Fill Circuit Dispenser Circuit Water Heating Heat Dry Water Sensing w OWI Diverter Motor Diverter Position Switch Wash Motor Variable Speed Drain Motor Variable Speed Vent Wax Motor Vent Fan User Interface UI Notes ...

Page 102: ...dly to a green ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above instructions...

Page 103: ...tainless Steel Tall Tub Dishwasher n 6 3 Wiring Diagram Schematic shown with door switch and all other normally open contacts open Denotes energy efficient components Do not substitute For Service Technician Use Only F2 F101 F1 ...

Page 104: ... operate motor fuse is open Replace Control If only wash or drain motor operates fuse is OK Use meter to measure non operational motor s 3 phase resistances If a phase is open 1K ohms or unequal to the others motor is bad Replace Motor If all phases are equal and within range see wash drain strip circuit use meter to verify wiring harness continuity 3 ohms from Control connection to motor phase If...

Page 105: ...E TO REMOVE PINCH ARMS AND ROTATE 4 ARMS CONTROL PANEL SNAP LOCKS CONTROL IN PLACE BUTTONS ON BOTTOM OF CONTROL HOUSING SLIDE INTO KEYHOLE SLOTS ON CONTROL PANEL TO SUPPORT THE CONTROL METER CHECK OF LOADS SUPPLIES 4 3 2 1 1 2 3 4 5 6 1 3 6 1 3 4 6 1 3 4 6 1 3 5 6 1 3 5 6 1 THRU 6 1 THRU 6 P4 P5 P6 P7 P8 P9 P10 P11 P12 L1 NEUTRAL DC GND 5V 3 3V 13V ELECTRONIC CONTROL BOARD ...

Page 106: ...s present at the outlet or direct connect cable Test Procedure 1 Unplug dishwasher or disconnect power 2 Remove access panel 3 Remove terminal box cover 4 With a voltmeter set to AC insert black probe inside white wire screw nut N and insert red probe inside black wire screw nut L1 5 Plug in dishwasher or reconnect power If 120V AC is present unplug dishwasher or disconnect power and proceed to st...

Page 107: ...itch 4 Check door switch contacts and all connections in the door switch circuit Visually check that the P9 connector on the control and the door latch connector are securely installed If visual check passes go to step 5 If any of the connectors are not inserted properly reconnect and retest door latch switch 5 Disconnect connector P9 from the control board 6 Using an ohmmeter measure across P9 pi...

Page 108: ...090 ohms the fill valve and harness are good Go to step 7 If outside the range replace the fill valve If an open circuit is detected check connections and harness continuity between control and fill valve If good replace the fill valve 7 Check the float overfill switch using an ohmmeter measure the resistance between P6 1 and P6 3 with the float switch closed float down If 3 ohms or less is measur...

Page 109: ...mmeter measure the resistance between P9 1 and P9 3 Solenoid If the resistance is between 280 340 ohms the solenoid valve and harness are good Go to step 7 If outside the range replace the dispenser solenoid If an open circuit is detected check connections and harness continuity between control and dispenser If good replace the dispenser solenoid Wax Motor If the resistance is between 1 4 2 8k ohm...

Page 110: ...nect P4 from the control board Strip Circuit Heater Circuit 4 Using an ohmmeter measure resistance between P4 pins 3 and 4 If the resistance is between 8 30 ohms go to step 6 If an open circuit is detected go to step 5 5 Visually check the wire connections between the control board the heater element and the hi limit thermostat If the connections look good check for continuity across the heater el...

Page 111: ...cuit Water Sensing TEMP F C RES RANGE k ohms 77 F 25 C 46 52k ohms 140 F 60 C 11 13k ohms NOTE All thermistor resistance measurements must be made while dishwasher is unplugged or disconnected from power and connector P12 removed from control If the thermistor resistance is OK the thermistor is good Go to step 6 If the thermistor resistance does not agree with the table replace the O W I Sensor If...

Page 112: ...Go to step 3 Strip Circuit Diverter Motor 3 Unplug dishwasher or disconnect power 4 Remove outer door panel to access control board 5 Unplug connector P7 from control board 6 Check the diverter motor using an ohmmeter measure the resistance between P7 4 and P7 6 If the resistance is between 1300 1600 ohms the diverter motor and harness are good Go to step 7 If outside the range replace the diverte...

Page 113: ...king continue to step 3 If not perform the diverter motor test procedure on the preceding page 3 Unplug dishwasher or disconnect power 4 Remove access panel and outer door panel 5 Visually check that the diverter position switch connector and P11 connector on the control are securely installed If visual check passes go to step 6 If any of the connectors are not inserted properly reconnect and rete...

Page 114: ...her or disconnect power 4 Remove outer door panel to access control board Strip Circuit Wash Drain Motors Variable Speed 5 Visually check that connector P5 is inserted all the way into the control board If visual checks pass go to step 6 If visual checks fail reconnect P5 and repeat step 2 6 Visually check that the wash motor connector is inserted all the way into the motor If visual checks pass g...

Page 115: ...ccessful 3 Unplug dishwasher or disconnect power 4 Remove outer door panel to access control board Strip Circuit Wash Drain Motors Variable Speed 5 Visually check that connector P5 is inserted all the way into the control board If visual checks pass go to step 6 If visual checks fail reconnect P5 and repeat step 2 6 Visually check that the drain motor connector is inserted all the way into the mot...

Page 116: ...g moisture past the bezel and into the door panel area Strip Circuit Vent Wax Motor Test Procedure 1 Unplug dishwasher or disconnect power 2 Remove outer door panel to access control board 3 Unplug connector P10 from control board 4 Check the vent wax motor and harness using an ohmmeter measure the resistance between P10 1 and P10 3 If the resistance is between 600 1800 ohms the wax motor and harn...

Page 117: ...ical connections by performing the Service Diagnostic Cycle The following steps assume that this step was unsuccessful 2 Unplug dishwasher or disconnect power 3 Remove outer door panel to access control board 4 Unplug connector P10 from control board 5 Check the resistance of the fan motor coil With a ohmmeter connect the black lead to P10 6 and the red lead to P10 5 IMPORTANT Note measurement pol...

Page 118: ... 6 6 Also check for excessive condensation on UI parts due to vent and or fan problem 2 Unplug dishwasher or disconnect power 3 Remove outer door panel to access control board and user interface Control Board User Interface Connections 4 Disconnect user interface connection from control board Verify all other connections to the control are good 5 Re assemble door but do not close door 6 Plug in di...

Page 119: ...74 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS CUSTOMER EXPERIENCE CENTER PHONE 1 800 253 1301 FOR TECHNICAL INFORMATION AND SERVICE POINTERS www servicematters com IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE ...

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