KitchenAid KECC508MBL, Technical Education, Page: 29 / 40

6-3
Failure Code Chart For 36
″
Model Cooktops
FAILURE INDICATION
FAULT
CODE
CODE
EXPLANATION
RECOMMENDED REPAIR PROCEDURE
Cooktop in failure
mode (blinking
indicators)
Type of failure
(glowing indicators)
F03
One or more keys
permanently pressed
1. Clean the glass surface and remove all objects
placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module.
F12
Electronic board and
touch module
communication error
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable
between touch control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.
F13
Internal CPU checksum
errors
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
F22 Key sensitivity problem
F36
Temperature probe
hardware error
OVER TEMPERATURE INDICATION
Three indicators
alternatively blink in left
and right side
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
Cooktop in failure
mode (blinking
indicators)
Type of failure
(glowing indicators)
Cooktop in failure
mode (blinking
indicators)
Type of failure
(glowing indicators)
Cooktop in failure
mode (blinking
indicators)
Type of failure
(glowing indicators)
Cooktop in failure
mode (blinking
indicators)
Type of failure
(glowing indicators)
This is a temporary standby condition to prevent over temperatures in the cooktop.
Let the cooktop cool down and the blinking indicators will stop.
This description can be found in the Use and Care Guide.