KitchenAid GIC3051X, Technical Education, Page: 36 / 44

6-4
Troubleshooting (continued)
Failure/Error Codes
Service Code
Shown on Display
Failure Description Type of Failure Repair Suggestions
F-12 Coil under current Type 1 1. Check for the correct connections at T2A - T2B or T3A - T3B on
the power control board (whichever connection the burner is
plugged into) by completing the following steps.
2. Disconnect power.
3. Replace the burner coil.
4. Replace all parts and panels before operating.
5. Reconnect power.
6. Reconfigure the cooktop following the directions in “Manual
Configuration Mode.”
7. Check for proper operation.
8. If everything operates, end service. If error code still appears,
disconnect power and go to Step 9.
9. Replace the power control board.
10. Replace all parts and panels before operating.
11. Reconnect power.
12. Reconfigure the cooktop following the directions in “Manual
Configuration Mode.”
F-21 Supply power frequency Type 2 1. Disconnect power.
2. Replace the power control board.
3. Replace all parts and panels before operating.
4. Reconnect power.
5. Reconfigure the cooktop following the directions in “Manual
Configuration Mode.”
6. If the issue is not fixed, contact a qualified electrician to verify the
frequency of the home power supply is 60 Hz.
F-25 Stuck fan on power control board
(Right or left side fan, depending
on which side of the display the
failure is on.)
Type 2 1. Disconnect power.
2. Check that the cooling fan connector is firmly plugged in.
3. Replace all parts and panels before operating.
4. Reconnect power.
5. If the issue is not fixed, disconnect power.
6. Replace the cooling fan.
7. Replace all parts and panels before operating.
8. Reconnect the power.
9. If the issue is not fixed, disconnect power.
10. Replace the power control board.
11. Replace all parts and panels before operating.
12. Reconnect power.
13. Reconfigure the cooktop following the directions in “Manual
Configuration Mode.”
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.