2020c WATER SOFTENER
Owner’s Manual
2020c WATER SOFTENER
Owner’s Manual
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0800 0151 380
11
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www.kinetico.co.uk
10
MAiNTAiNiNg yOUR WATER SOFTENER
Kinetico engineers every 2020c system to provide you with quality water without requiring
extensive maintenance. Minor, routine maintenance is necessary to keep your softener working
properly. Should you have any questions or need any assistance, contact your Kinetico dealer.
Adding regenerant
Convenient salt Options
For your convenience, your system was designed to accommodate various sizes of block
(where available) and tablet/pellet salt. Use the optional salt bay extension to increase
the salt bays capacity when using tablet/pellet salt. Depending on where you live, this
may already be installed in your system. To install the extension, simply lift the salt
platform from the cabinet and insert the side tabs into the corresponding grooves on the
extension
(fig. 5 on page 9)
. To use the block salt again, simply remove the extension.
using salt Blocks
Using block salt is convenient and easy. To use salt blocks, simply open the softener
cabinet and place them in the salt storage bay
(fig. 6)
. Use the indicator marks on
the back of the salt platform
(fig. 7)
to determine when to add new salt blocks. We
recommend that you use Kinetico Block Salt, a clean, premium grade that has been
developed and processed specifically for Kinetico systems. Other quality grades of block
salt are also acceptable. Be sure to use salt manufactured for use in water softeners.
Make sure your salt storage bay never runs out of regenerant. Your Kinetico dealer can
recommend or perform a schedule of periodic maintenance for checking the salt supply.
using Tablet and Pellet salt
Tablet salt and pellet salt that is manufactured for water softeners are perfectly
suitable for use in your Kinetico system. Simply add salt as you need it.
Manual regeneration
If your salt storage tank does run out of salt, you will have to manually regenerate the unit
after adding salt. If you prefer, you can wait for the system to automatically regenerate,
although you may have hard water in the mean time.
To manually regenerate your system, use a Phillips head screwdriver to push down on the
softener valve screw
(fig. 8)
and slowly turn CLOCKWISE ONLY until the actuator has
advanced the indicator dot to the “BRINE“ position
(fig. 9)
. You should hear at least 5
“clicks“ while turning the screw before the indicator dot reaches the “BRINE“ position. At
this point you will hear water flowing to the drain. This indicates that you have successfully
initiated a regeneration.
NOTE:
If you do not hear a flow of water running to drain, please contact your local
Kinetico dealer.
Repeat the procedure for manual regeneration after the water flow stops (approximately 11
minutes) to be sure both resin tanks are regenerated.
NOTE:
If your hot water tank or loft storage tank has refilled with hard water, it may take
several days for it to empty completely and your water to feel soft again.
NOTE:
Never turn the softener valve screw counter-clockwise.
2020c Water Softener
Owners Manual
Maintaining Your Water Softener
Kinetico engineers every 2020c system to provide you with quality water without
requiring extensive maintenance. Minor, routine maintenance is necessary to keep your softener
working properly.
Should you have any questions or need any assistance, contact your Kinetico dealer.
Adding Regenerant
Convenient Salt Options
For your convenience, your system was designed to accommodate various sizes of
block (where available) and tablet/pellet salt. Use the optional salt bay extension to
increase the salt bays capacity when using tablet/pellet salt. Depending on where you live,
this may already be installed in your system. To install the extension, simply lift the salt
platform from the cabinet and insert the side tabs into the corresponding grooves on the
extension (fig. 5). To use the block salt again, simply remove the extension.
Using Salt Blocks
Using block salt is convenient and easy. To use salt blocks, simply open the softener
cabinet and place them in the salt storage bay (fig. 6). Use the indicator marks on the back of
the salt platform (fig. 7) to determine when to add new salt blocks.
We recommend that you use Kinetico Block Salt, a clean, premium grade that has been
developed and processed specifically for Kinetico systems. Other quality grades of block salt are
also acceptable. Be sure to use salt manufactured for use in water softeners.
Make sure your salt storage bay never runs out of regenerant. Your Kinetico
dealer can recommend or perform a schedule of periodic maintenance for checking the salt
supply.
Add salt when
line is visible
11
Fig. 6
2020c Water Softener
Owners Manual
Maintaining Your Water Softener
Kinetico engineers every 2020c system to provide you with quality water without
requiring extensive maintenance. Minor, routine maintenance is necessary to keep your softener
working properly.
Should you have any questions or need any assistance, contact your Kinetico dealer.
Adding Regenerant
Convenient Salt Options
For your convenience, your system was designed to accommodate various sizes of
block (where available) and tablet/pellet salt. Use the optional salt bay extension to
increase the salt bays capacity when using tablet/pellet salt. Depending on where you live,
this may already be installed in your system. To install the extension, simply lift the salt
platform from the cabinet and insert the side tabs into the corresponding grooves on the
extension (fig. 5). To use the block salt again, simply remove the extension.
Using Salt Blocks
Using block salt is convenient and easy. To use salt blocks, simply open the softener
cabinet and place them in the salt storage bay (fig. 6). Use the indicator marks on the back of
the salt platform (fig. 7) to determine when to add new salt blocks.
We recommend that you use Kinetico Block Salt, a clean, premium grade that has been
developed and processed specifically for Kinetico systems. Other quality grades of block salt are
also acceptable. Be sure to use salt manufactured for use in water softeners.
Make sure your salt storage bay never runs out of regenerant. Your Kinetico
dealer can recommend or perform a schedule of periodic maintenance for checking the salt
supply.
Add salt when
line is visible
11
Fig. 7
iMpORTANT:
Never use rock
or granular salt in
your system.
It contains
impurities that
can interfere with
performance.
2020c Water Softener
Owners Manual
Using Tablet and Pellet Salt
Tablet salt and pellet salt that is manufactured for water softeners are perfectly suitable for use
in your Kinetico system. Simply add salt as you need it.
IMPORTANT:
Never use rock or granular salt in your system as it contains impurities that can
interfere with performance.
Manual Regeneration
If your salt storage tank does run out of salt, you will have to manually
regenerate the unit after adding salt. If you prefer, you can wait for the system to
automatically regenerate, although you may have hard water in the mean time. To
manually regenerate your system, use a Phillips head screwdriver to push down
on the softener valve screw (fig. 8) and slowly turn
CLOCKWISE ONLY
until the
actuator has advanced the indicator dot to the “BRINE“ position (
fig. 9
). You should hear
at least 5 “clicks“ while turning the screw before the indicator dot reaches the “BRINE“
position. At this point you will hear water flowing to the drain. This indicates that you have
successfully initiated a regeneration.
NOTE:
If you do not hear a flow of water running to drain, please contact your local
Kinetico dealer.
Repeat the procedure for manual regeneration after the water flow stops (approximately 11
minutes) to be sure both resin tanks are regenerated.
Note:
If your hot water tank or loft storage tank has refilled with hard water, it may take several
days for it to empty completely and your water to feel soft again.
Note: Never turn the softener valve screw counter-clockwise
B
ri
ne
R
in
se
Back Wash
B
rin
e R
ins
e
B
ack
W
ash
Fig.9
Indicator Dot
12
Fig. 8
Fig. 9
