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2020c WATER SOFTENER 

Owner’s Manual

2020c WATER SOFTENER 

Owner’s Manual

freephone 

0800 0151 380

07

 

visit 

www.kinetico.co.uk

06

HOW yOUR WATER SOFTENER WORKS

Hard water contains calcium and magnesium. Your Kinetico 2020c contains resin beads 
which hold sodium ions. When hard water passes through the beads inside the Kinetico 
2020c, the beads attract and hold the calcium and magnesium ions in exchange for sodium. 
After this ion exchange process, the water leaving your Kinetico 2020c is soft 

(Fig. 1)

.

Once the resin bed is loaded with calcium and magnesium ions, it must be cleansed (or 
regenerated) so that it can continue to soften water. The salt in your storage tank mixes 
with water to wash the resin beads. The brine solution loosens the hardness minerals which 
have built up on the resin beads; then the system backwashes and flushes the hardness 
minerals away.
Once this is complete, the resin beads hold sodium ions. The system is again ready to 
exchange the sodium ions for more calcium and magnesium ions. The Kinetico 2020c 
regenerates with soft water. Since you already know what the difference cleaning with soft 
water can make throughout your home, it only makes sese that the Kinetico 2020c cleans 
itself with soft water too. Your system uses only clean, soft water to make the salt solution 
in the salt storage tank.

Fig. 1

2020c Water Softener

Owners Manual

How Your Water Softener Works

Hard  water  contains  calcium  and  magnesium.    Your  Kinetico  2020c  contains  

resin  beads  which  hold  sodium  ions.    When  hard  water  passes  through  the  beads  inside  the  

Kinetico  2020c,  the  beads  attract  and  hold  the  calcium  and  magnesium  ions  in  exchange  for  

sodium.  After this ion exchange process, the water leaving your Kinetico 2020c is soft (Fig. 1).

Once  the  resin  bed  is  loaded  with  calcium  and  magnesium  ions,  it  must  be  cleansed  (or  

regenerated) so that it can continue to soften water.  The salt in your storage tank mixes with  

water to wash the resin beads.  The brine solution loosens the hardness minerals which have built 

up on the resin beads; then the system backwashes and flushes the hardness minerals away.

Once this is complete, the resin beads hold sodium ions.  The system is again ready to exchange 

the sodium ions for more calcium and magnesium ions.

The Kinetico 2020c regenerates with soft water.  Since you already know what the difference 

cleaning with soft water can make throughout your home, it only makes sese that the Kinetico 

2020c cleans itself with soft water too.  Your system uses only clean, soft water to make the salt 
solution in the salt storage tank.

Fig. 1

ION Exchange Resin

Magnesium

Calcium

Sodium

7

NON-ELECTRiC, DEMAND OpERATED vALvE

More than 30 years if ingenuity are behind the valve that operates the Kinetico 2020c 
Water Softener. The valve uses the energy of moving water instead of electricity so there is 
nothing to plug in, no buttons to push and no timers to set. Because of this technology, the 
2020c Water Softener is energy efficient and therefore, better for the environment.
The Kinetico valve measures the amount of water that you use and determines when to 
initiate regeneration. Since it regenerates only on demand, it wont waste water or salt. 
Other systems must be programmed to regenerate at a preset time - normally during the 
night. So, if you use more soft water than usual, you may end up with hard water. If you use 
less water than normal, you will waste salt and water due to unnecessary regenerations. 
Kinetico’s metering system allows the 2020c Water Softener to regenerate only when it is 
necessary to do so at any time of the day. The twin cylinders 

(Fig. 2)

 in the Kinetico system 

ensure you have a continuous supply of soft water, even during regeneration.
When one cylinder needs to regenerate, the service automatically switches to the other 
cylinder. Twin softening cylinders also enable the system to clean itself with clean, soft 
water. Most other water softeners use hard water to regenerate.
The resin used in the kinetico 2020c works extremely well in this compact system. The 
smaller size creates more surface area, allowing for more efficient operation. 

2020c Water Softener

Owners Manual

Non-Electric, Demand Operated Valve

More than 30 years if ingenuity are behind the valve that operates the Kinetico 2020c Water 

Softener.  The valve uses the energy of moving water instead of electricity so there is nothing to 

plug in, no buttons to push and no timers to set.  Because of this technology, the 2020c Water 

Softener is energy efficient and therefore, better for the environment.

The  Kinetico  valve  measures  the  amount  of  water  that  you  use  and  determines  when 

to  initiate  regeneration.    Since  it  regenerates  only  on  demand,  it  wont  waste  water  or 

salt.    Other  systems  must  be  programmed  to  regenerate  at  a  preset  time  -  normally  

during  the  night.    So,  if  you  use  more  soft  water  than  usual,  you  may  end  up  with  hard  

water.    If  you  use  less  water  than  normal,  you  will  waste  salt  and  water  due  to  unnecessary  

regenerations.    Kinetico’s  metering  system  allows  the  2020c  Water  Softener  to  

regenerate only when it is necessary to do so at any time of the day.  The twin cylinders (Fig. 

2)  in  the  Kinetico  system  ensure  you  have  a  continuous  supply  of  soft  water,  even  during  

regeneration.

When one cylinder needs to regenerate, the service automatically switches to the other cylinder.  

Twin softening cylinders also enable the system to clean itself with clean, soft water.  Most other 

water softeners use hard water to regenerate.

The resin used in the kinetico 2020c works extremely well in this compact system.  The smaller 

size creates more surface area, allowing for more efficient operation.

A

B

A

B

A

B

A

B

Cylinder A is 

standing by

Cylinder A is  

softening

Cylinder A is  

softening

Cylinder A is  

regenerating

Cylinder B is  

softening

Cylinder B is  

regenerating

Cylinder B is  

standing by

Cylinder B is  

softening

Fig. 2

8

Fig. 2

Summary of Contents for 2020c

Page 1: ...visit www kinetico co uk 2020c WATER SOFTENER Owner s Manual ...

Page 2: ...re information about Kinetico visit www kinetico co uk or freephone 0800 015 1380 Kinetico UK Ltd Bridge House Park Gate Business Centre Chandlers Way Park Gate Hampshire SO31 1FQ Thank you for choosing Kinetico to improve the quality of your water You will immediately begin to notice the numerous benefits of having quality water throughout your home and the benefits of having a Kinetico Water Sof...

Page 3: ...m crackle when removed from the dryer or stiff if air dried Fabric softeners are necessary with hard water to keep your clothing soft When using soft water you can reduce the amount of fabric softener used in your laundry or even eliminate them all together Take special precautions with automatic dishwashers Soft water when combined with caustic phosphates in some dishwasher detergents and very hi...

Page 4: ...se of this technology the 2020c Water Softener is energy efficient and therefore better for the environment The Kinetico valve measures the amount of water that you use and determines when to initiate regeneration Since it regenerates only on demand it wont waste water or salt Other systems must be programmed to regenerate at a preset time normally during the night So if you use more soft water th...

Page 5: ... tering your plumbing while maintaining maximum system efficiency Fig 3 Fig 4 Fig 3 2020c Water Softener Owners Manual Consumer Friendly Features Your Kinetico 2020c is loaded with convenient features that make it as easy as possible for you to operate your system Easy Open Lid Kinetico s hinged lid Fig 3 means you will never have to fumble around trying to make the lid fit on the softener Simply ...

Page 6: ...simply remove the extension Using Salt Blocks Using block salt is convenient and easy To use salt blocks simply open the softener cabinet and place them in the salt storage bay fig 6 Use the indicator marks on the back of the salt platform fig 7 to determine when to add new salt blocks We recommend that you use Kinetico Block Salt a clean premium grade that has been developed and processed specifi...

Page 7: ...nlet closed Outlet closed By pass By pass open Off By pass closed 13 Cold Weather Protection If your Kinetico 2020c is installed outside or in an area that is not heated you may want to take precautionary measures to prevent damage to your unit from freezing Kinetico offer cabinets specifically designed to protect your softener from freezing temperatures Please call your local dealer for more info...

Page 8: ...m soft How can I be sure that my system is regenerating properly Be sure that the water supply to the softener is not by passed Follow the instructions on page 11 to manually regenerate the softener tanks If the unit does not begin advancing to the next regeneration automatically please contact your Kinetico dealer for further assistance I can hear my Kinetico system running or regenerating during...

Page 9: ...ications without notice prices are correct at time of print E OE All trademarks are registered to Kinetico Inc Newbury Ohio Kinetico UK Ltd Bridge House Park Gate Business Centre Park Gate Hampshire SO31 1FQ t 01489 566970 f 01489 566976 e enquiries kinetico co uk 07 12 10702D ...

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