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Problem

Cause

Action

Low flow

Aerator(4) or fliter(8) may be 

clogged

Unscrew aerator to check rubber packing or replace 

aerator.

(Note: some models require wrench to remove aerator.)

Faucet leaks from 

under handle

Bonnet(2) nut has come loose 

or cartridge(3) needs to be 

reseated

Remove handle and cap. Using a wrench, ensure bonnet 

nut is tight.

Water will not shut off 

completely.

Dirty or worn out plastic washer 

in the cartridge.

Adjust or replace cartridge.

WARNING: Failure to securely tighten bonnet nut with a 

wrench could result in water damage.

LIMITED LIFETIME WARRANTY

KIBI provides its customers with an extensive warranty as a result of our excellent workmanship and high quality 

components used in our products.

Mechanical warranty: A limited lifetime warranty is provided on all mechanical parts to be free from manufacturing 

defects in materials and workmanship under normal use for as long as the original purchaser owns their home.

Finish warranty: A 5-year warranty is provided on all KIBI faucet finishes to the original purchaser against manu-

facturing defects in materials and workmanship.

At its sole discretion, KIBI will repair or replace any part or finish that proves to be defective in material and/or 

workmanship under normal installation, use and service.

This warranty is extended to the original consumer owner, but does not cover installation or any other labor 

charges. In no event shall KIBI be liable for any incidental, consequential or special damages, installation cost, 

labor, travel time, freight costs incurred, lost profits, or contingent liabilities. KIBI makes no representation that its 

products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine 

local code compliance.

TROUBLE SHOOTING

CLEAN AERATOR AND FLITER

CLEANING AND CARE

Clean the faucet often with a soft cloth to keep it looking like new. For heavy cleaning you can use mild liquid deter-

gents or non-abrasive liquid polisher. Rinse with water and dry with a soft cloth. Avoid abrasive cleaners, steel wool 

and harsh chemicals as these will dull the finish and void your warranty.

If you’ve followed the instructions carefully and your faucet still does not work properly, take these corrective steps.

Installation Guide

www.kibiusa.com

Infinity

KBF1006

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