Kia ATC40DQAN, User Manual, Page: 170 / 245

Troubleshooting I 11-5
Problem Possible Cause Countermeasure
The power
does not
turn on
The fuse is discon-
nected
• Replace with a suitable fuse
• If the fuse is disconnected
again, please contact
your point of purchase or
Kia dealer
Device is not properly
connected
• Check to see that the
device has been properly
connected
The system
does not
play
The vehicle battery is
low
• Charge the battery If the
problem persists, contact
your point of purchase or
Kia dealer
Problem Possible Cause Countermeasure
The image
color/tone
quality is
low • The brightness,
saturation, hue,
and contrast levels
are not set properly
• Properly adjust the bright-
ness, saturation, hue, and
contrast levels through
Display Setup
Sound does
not work
• The volume level
is set to the lowest
level
• The connection is
not proper
• The device is
currently fast-for-
warding, rewinding,
scanning, or play-
ing in slow mode
• Adjust the volume level
• Check to see that the
device has been properly
connected
• The sound will not work
when the device is fast-for-
warding, rewinding, scan-
ning, or playing in slow
mode
The sound
or image
quality is
low
• Vibration is occur-
ring from where
the conversion
switch has been
installed
• Image color/tone
quality is low
• The sound may be
short-circuited and the
image distorted if the
device vibrates
• The device will return to
normal once vibrations stop