Kia 2019 niro, Owner'S Manual, Page: 527 / 551

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Specifications, Consumer information and
Reporting safety defects Consumer Assistance (U.S. only)
Consumer Assistance (U.S. only)
Roadside Assistance is provided on
all new current model year Kia Vehi
-
cles from the date the vehicle is
delivered to the first retail buyer or
otherwise put into use (inservice
date), whichever is earlier, for a
period of 60 months or 60,000
miles, whichever is earlier, subject to
the terms, conditions and exclusions
set forth in the Kia Warranty and
Consumer Information Manual
applicable to your model year vehi
-
cle.
KMA reserves the right to limit or
deny services or other benefits to
any owner or driver when, in KMA's
judgment, the claims and/or service
requests are excessive in frequency
or type of occurrence.
Toll free consumer assistance
from 5:00 AM to 6:00 PM PST, Mon
-
day through Friday and is accessible
by dialing 1-800-333-4Kia (4542).
For more information regarding
assistance available, please refer to
your Kia Warranty & Consumer
Information Manual.
Emergency roadside assistance
hours a day, 365 days a year and is
accessible by dialing 1-800-333-
4Kia (4542).
Please note that you must provide
your Vehicle Identification Number
(VIN) to verify coverage at the time
of your call. The VIN can be found on
the dash of your vehicle on the
driver's side, on the door jamb of the
driver's door, your vehicle's registra
-
tion or proof of insurance card.
Kia utilizes a network of over 30,000
roadside assistance providers.
Should you accidentally run out of
fuel, require a battery jump, or need
help changing a tire, a Kia Roadside
Assistance Representative will dis
-
patch someone to deliver a small
quantity of gas, change a flat tire
with your inflated spare, or arrange
a battery jump to allow you to pro
-
ceed to your destination. We have
access to a network of over 10,000
locksmiths to help you should you
become locked out of your Kia.
In the event that mechanical diffi
-
culty renders your vehicle undrive
-
able due to a warranty-related
concern, Kia's Roadside Assistance
Representative will arrange to
transport your vehicle to the near
-
est Kia dealer or to an authorized
Kia alternative service location.
Your vehicle must be accessible to
our dispatch transport vehicle, as
determined by our driver, to receive
this service.