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Kia 2009 Sedona Information Manual Download Page 89

87

87

Ne
w Hampshire Consumer Notice

For information as to your rights under the New Motor Vehicle Arbitration Law or for additional forms, contact the 

New

Hampshire Motor Vehicle Arbitration Board, 10 Hazen Drive, Concord, New Hampshire 03305, telephone (603) 271-
6383,

or your dealer. 

Kia offers its customers third-party arbitration through BBB AUTOLINE a complaint resolution service administered by
the Council of Better Business Bureaus.

For additional information about BBB AUTOLINE, review page 43~47 of this book or contact Kia at the address or toll-
free number indicated below.

You may also wish to contact Kia at the following address:

Consumer Assistance Center

Kia Motors America, Inc.

P. O. Box 52410

Irvine CA 92619-2410

1-800-333-4KIA

42~114내지  2008.3.20 4:13 PM  페이지87

Summary of Contents for 2009 Sedona

Page 1: ...WARRANTY AND CONSUMER INFORMATION MANUAL 2 0 0 9...

Page 2: ...is needed This manual should remain with your Kia Vehicle if you sell it so future owners will have this information Definitions As used in this manual unless otherwise specifically stated Kia means K...

Page 3: ...y 12 Federal Emission Control Warranty 14 California Emission Control Warranty 25 Replacement Parts and Accessories Limited Warranty 34 Scheduled Maintenance Record 38 Dealer Certification 42 When you...

Page 4: ...umer manual details the warranties provided by Kia You should consult this manual and your Owner s Manual to ascertain the maintenance intervals we recommend you follow to maximize the enjoyment and p...

Page 5: ...t Anti Perforation 60 000 100 000 Unlimited 36 000 36 000 100 000 24 96 24 96 36 84 180 36 12 60 120 12 24 36 36 60 Months in MILES IN SERVICE Service 10 000 20 000 30 000 40 000 50 000 60 000 70 000...

Page 6: ...ever comes first Any remaining portion of any warranty except the 120 month 100 000 mile Power Train Original Owner warranty is fully transferable to subsequent owners 2 Warranty Coverage Basic Warran...

Page 7: ...the first retail purchaser or lessee of the Kia Vehicle who takes delivery of the Kia Vehicle on its Date of First Service If the Kia Vehicle was first placed in service as a lease vehicle and the les...

Page 8: ...replenished as part of a warranty repair Audio Entertainment System An original equipment radio cassette or compact disk player OE DVD RSE Rear Seat Entertainment System is covered for the first 36mo...

Page 9: ...epairs are performed by an Authorized Kia Dealer in Kansas 4 Limited Liability The liability of Kia under this warranty is limited solely to the repair of Kia supplied replacement of parts which are d...

Page 10: ...amage due to Lack of Maintenance or the Use of Wrong Fuel Oil or Lubricants Improper maintenance or the use of other than the specified fuel oil or lubricants recommended in your Owner s Manual Normal...

Page 11: ...cial consequential or exemplary damages This includes without limitation payment for loss of use of the Kia Vehicle lodging car rentals travel costs loss of pay and any other expenses or damages Tires...

Page 12: ...u must take your Kia Vehicle along with this manual to an Authorized Kia Dealer in the United States during its normal service hours While any Authorized Kia Dealer will perform warranty service Kia r...

Page 13: ...ICLE NO DEALER OR ANY AGENT OR EMPLOYEE THEREOF OR ANY OTHER PERSON IS AUTHORIZED TO EXTEND OR ENLARGE THESE WARRANTIES KIA MOTORS AMERICA INC SHALL NOT BE LIABLE FOR ANY ECONOMIC LOSS INCIDENTAL SPEC...

Page 14: ...icle which is caused by industrial fallout accident damage abuse vehicle modifications or damaging or corrosive cargo in the Kia Vehicle Any surface corrosion of the Kia Vehicle which does not result...

Page 15: ...well packaged and sealed Any leakage of such materials will void this warranty where the leakage has occurred If you drive frequently on gravel roads we recommend that you install stone guards behind...

Page 16: ...related to emission control A list of typical Emission Warranty Parts is set forth at the end of this warranty e Certified Part means a replacement part for a Kia Vehicle certified in accordance with...

Page 17: ...r 80 000 miles whichever occurs first if the failed Emission Warranty Part is listed in the 96 Month 80 000 Mile Emission Warranty Parts List at the end of this Federal Emission Control Warranty The a...

Page 18: ...ia Dealer selling the Kia Vehicle No dealer or any agent or employee thereof or any other person is authorized to extend or enlarge this warranty The Other Terms stated on page 10 of the New Vehicle L...

Page 19: ...The Kia Vehicle fails to conform at any time during the term of this warranty to the applicable emission standards of the EPA as judged by an emission test approved by the EPA and c Such nonconformit...

Page 20: ...ng the performance of scheduled Maintenance Service and proper use in accordance with the Written Maintenance Instructions including but not limited to validated Scheduled Maintenance Record of this m...

Page 21: ...ation of the basis upon which the claim is being denied Failure to notify the Owner within such time period shall cause Kia to be responsible for repairing the Kia Vehicle free of charge to the Owner...

Page 22: ...of a Kia Vehicle on which the odometer mileage has been altered or on which the actual mileage cannot be readily determined When replacing the speedometer the Speedometer Replacement Record on the in...

Page 23: ...60 5 60 5 60 Fuel Delivery Line 5 60 5 60 5 60 5 60 5 60 5 60 Throttle Body 5 60 5 60 5 60 5 60 5 60 5 60 Throttle Position Sensor TPS 5 60 5 60 Idle Speed Control System 5 60 5 60 Oxygen Sensor O2 5...

Page 24: ...ollover Cut Valve 5 60 5 60 5 60 5 60 5 60 5 60 Positive Crankcase Ventilation System PCV Valve and Hose 5 60 5 60 5 60 5 60 5 60 5 60 Exhaust Gas Recirculation System EGR Valve EGR Control Solenoid V...

Page 25: ...0 5 60 Fuel Delivery Line 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Throttle Body 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Throttle Position Sensor TPS 5 60 5 60 Idle Speed Control System 5 60 5 60 Oxygen Sensor O...

Page 26: ...Rollover Cut Valve 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Positive Crankcase Ventilation System PCV Valve and Hose 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Exhaust Gas Recirculation System EGR Valve EGR Control...

Page 27: ...f your Kia vehicle fails a Smog Check inspection all necessary repairs and adjustments will be made by Kia to ensure that your vehicle passes the inspection This is your emission control system PERFOR...

Page 28: ...Coverage Kia Motors America Inc Kia warrants to the owner that any vehicle certified for sale in the State of California and registered in the State of California is designed built and equipped so as...

Page 29: ...cause of a defect Kia will repair or replace it at any authorized Kia dealer Any other parts damaged by the failure of a warranted part will also be repaired or replaced The repair and or replacement...

Page 30: ...SITUATION SEE EMERGENCY SERVICE WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED KIA DEALER Parts IT IS RECOMMENDED THAT ANY REPLACEMENT PARTS USED FOR MAINTENANCE OR FOR THE REPAIR OF EMISSIONS CO...

Page 31: ...en repairs may be performed at any available service establishment or by the owner using any replacement part Kia will reimburse the owner for the owner s expenses including diagnostic charges for suc...

Page 32: ...peed Control System 5 60 5 60 5 60 Oxygen Sensor O2 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Pulsation Damper 5 60 5 60 Engine Control Module ECM 8 80 8 80 8 80 8 80 8 80 8 80 8 80 Transmission Control Modu...

Page 33: ...se Ventilation System PCV Valve and Hose 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Exhaust Gas Recirculation System EGR Valve EGR Control Solenoid Valve Catalyst and Exhaust System Exhaust Manifold Catalytic...

Page 34: ...sition Sensor TPS 5 60 5 60 Idle Speed Control System 5 60 5 60 Oxygen Sensor O2 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Pulsation Damper 5 60 5 60 Engine Control Module ECM 8 80 8 80 8 80 8 80 8 80 8 80 8...

Page 35: ...Ventilation System PCV Valve and Hose 5 60 5 60 5 60 5 60 5 60 5 60 5 60 Exhaust Gas Recirculation System EGR Valve EGR Control Solenoid Valve Catalyst and Exhaust System Exhaust Manifold Catalytic A...

Page 36: ...t charge for the parts but the labor charge will be your responsibility Warranty Period Replacement Parts Replacement Kia parts except battery installed by an Authorized Kia Dealer under warranty are...

Page 37: ...n charges Pro Ration Chart Months Of Use Customer Portion Warranty Portion 13 16 months 10 90 17 20 months 30 70 21 23 months 45 55 24 26 months 60 40 27 30 months 75 25 31 33 months 85 15 34 36 month...

Page 38: ...Limited Warranty whichever is greater from the date of installation Over The Counter Genuine Kia Parts Including Audio Air Conditioning Genuine Kia accessories or service parts purchased over the cou...

Page 39: ...ny questions or need assistance regarding this warranty refer to When You Need to Talk to Kia starting on page 43 Limited Liability The liability of Kia Motors America Inc under this warranty is limit...

Page 40: ...nder the warranty if resulting from lack of maintenance rather than from defective material or workmanship Scheduled Maintenance Intervals For your reference the chart below shows the basic intervals...

Page 41: ...ship Service 5 Mileage R O Number Date Authorized Signature Dealership Service 6 Mileage R O Number Date Authorized Signature Dealership Service 7 Mileage R O Number Date Authorized Signature Dealersh...

Page 42: ...te Authorized Signature Dealership Service 11 Mileage R O Number Date Authorized Signature Dealership Service 12 Mileage R O Number Date Authorized Signature Dealership Service 13 Mileage R O Number D...

Page 43: ...hip Service 17 Mileage R O Number Date Authorized Signature Dealership Service 18 Mileage R O Number Date Authorized Signature Dealership Service 19 Mileage R O Number Date Authorized Signature Dealer...

Page 44: ...the Kia Vehicle warrantor shall remedy free of charge to the customer under terms of the warrantor s emission performance warranty if this Kia Vehicle fails to pass an EPA approved emission test under...

Page 45: ...ons set forth in this manual More information regarding the services available under Kia s Roadside Assistance program is available in your Kia Vehicle s Owner s Manual These services generally includ...

Page 46: ...the driver s door your vehicle s registration or proof of insurance card Kia Motors America reserves the right to limit or deny services or other benefits to any owner or driver when in Kia Motors Am...

Page 47: ...satisfaction we ask that you take the following steps STEP 1 Discuss the situation with the dealership management If a problem still exists contact the dealership General Manager or Owner Your Kia dea...

Page 48: ...the above information at Consumer Assistance Center Kia Motors America Inc P O Box 52410 Irvine CA 92619 2410 STEP 3 In the event that you believe Kia has been unable to satisfactorily address the co...

Page 49: ...e usually resolved within 40 days of your contacting the BBB If you have not contacted Kia Motors America Inc first regarding your complaint the arbitration process will take no longer than 47 days Yo...

Page 50: ...ou choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE re...

Page 51: ...this book or contact Kia at the address or toll free number indicated below In addition in order to seek remedies under your state Lemon Law you must first 1 notify Kia at the address below and its de...

Page 52: ...er remedies under your state Lemon Law and remedies which are not created by the Magnuson Moss Warranty Act you need not use BBB AUTO LINE although that option is still a available to you For addition...

Page 53: ...not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address or toll free number i...

Page 54: ...isition of the vehicle the vehicle s current mileage the approximate date and mileage at the time your problem was first brought to the attention of Kia or one of our dealers and a statement of the re...

Page 55: ...ifornia Civil Code Section 1793 22 b also creates a presumption that a reasonable number of attempts have occurred if within 18 months from delivery to the buyer or 18 000 miles on the vehicle s odome...

Page 56: ...ar costs actually incurred by you and 2 prepayment penalties early termination charges and earned finance charges if actually paid incurred or to be incurred this does not include charges for which yo...

Page 57: ...rmity including reasonable repair towing and rental car costs actually incurred by you A deduction for damage to your vehicle and or for your use of the vehicle may be made WHEN A REPAIR OR REIMBURSEM...

Page 58: ...are not under your state Lemon Law you need not use BBB AUTO LINE For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address or toll free number indi...

Page 59: ...ormation Model Year VIN Date of Purchase Mileage Servicing Dealer Number or Days Vehicle Has Been Out of Service Number of Times the Dealer Has Attempted to Repair the Same Condition Description of Co...

Page 60: ...58 Colorado Consumer Notice 58 42 114 2008 3 20 12 32 PM 58...

Page 61: ...d party arbitration through BBB AUTO LINE a complaint resolution service administered by the Council of Better Business Bureaus For additional information about BBB AUTO LINE review pages 43 47 of thi...

Page 62: ...tered by the Council of Better Business Bureaus For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address or toll free number indicated below In addi...

Page 63: ...aint resolution service administered by the Council of Better Business Bureaus For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address or toll free...

Page 64: ...ACE THE MOTOR VEHICLE WITH A COMPARABLE MOTOR VEHICLE OR ACCEPT RETURN OF THE MOTOR VEHICLE FROM THE CONSUMER AND REFUND THE CONSUMER THE FULL PURCHASE PRICE INCLUDING ALL SALES TAX LICENSE FEES REGIS...

Page 65: ...n law found in the glove compartment of your vehicle Kia offers its customers third party arbitration through BBB AUTO LINE a complaint resolution service administered by the Council of Better Busines...

Page 66: ...t or repair order indicating any diagnosis made and all repairs which were performed Kia offers its customers third party arbitration through BBB AUTO LINE a complaint resolution service administered...

Page 67: ...he vehicle Kia offers its customer third party arbitration through BBB AUTO LINE a dispute resolution process administered by the Council of Better Business Bureaus For further information regarding a...

Page 68: ...FER IN THIS STATE In order to exercise these legal rights you must first 1 notify Kia at the address below of the problem with your vehicle 2 provide Kia with an opportunity to repair it and 3 use BBB...

Page 69: ...tal of thirty 30 or more business days In order to exercise these legal rights you must first 1 notify Kia at the address below by certified mail of the problem with your vehicle 2 provide Kia with an...

Page 70: ...hould you seek a replacement or refund under the Indiana Lemon Law you must use the BBB AUTOLINE prior to initiating court action BBB AUTOLINE is a third party complaint resolution service administrat...

Page 71: ...OBLIGATIONS UNDER LEMON LAW CONTACT THE CONSUMER PROTECTION DIVISION OF THE IOWA ATTORNEY GENERAL S OFFICE AT CONSUMER PROTECTION DIVISION HOOVER STATE OFFICE BUILDING DES MOINES IOWA 50319 OR CALL 5...

Page 72: ...ed mail or overnight service of the problem with your vehicle and 2 provide Kia an opportunity to repair it Should you have any concerns or questions regarding your Kia after you have contacted your l...

Page 73: ...e Council of Better Business Bureaus However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE For additional information about BBB AUTO LINE...

Page 74: ...Business Bureaus However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional info...

Page 75: ...under the Lemon Law you must use BBB AUTO LINE prior to initiating court action BBB AUTO LINE is a third party arbitration service administered by the Council of Better Business Bureaus However if yo...

Page 76: ...n the Lemon Law s term of protection the manufacturer s express warranties or the two year period following the delivery date of the vehicle to the original consumer buyer or lessee or during the firs...

Page 77: ...Should you seek a replacement or repurchase of your vehicle under the Maine Lemon Law you must first resort to BBB AUTO LINE or arbitration through the state run program prior to initiating court acti...

Page 78: ...n receipt requested of the problem with your vehicle and 2 provide Kia an opportunity to repair it Kia offers its customers third party arbitration through BBB AUTO LINE a complaint resolution service...

Page 79: ...00 miles whichever comes first after original delivery AND C the manufacturer has been notified of the defect s and given one final repair attempt of no more than seven business days IF THE MANUFACTUR...

Page 80: ...3757 Kia offers its customers arbitration through BBB AUTO LINE a complaint resolution service administered by the Council of Better Business Bureaus For additional information about BBB AUTO LINE re...

Page 81: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE r...

Page 82: ...hase under your state Lemon Law you must use BBB AUTO LINE prior to initiating court action However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AU...

Page 83: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE r...

Page 84: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE r...

Page 85: ...ever if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUT...

Page 86: ...ever if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUT...

Page 87: ...etter Business Bureaus However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional...

Page 88: ...us incidental damages less a reasonable allowance for use In order for a repair attempt to qualify you must obtain a written repair order Neither the manufacturer nor any agent of the manufacturer inc...

Page 89: ...offers its customers third party arbitration through BBB AUTOLINE a complaint resolution service administered by the Council of Better Business Bureaus For additional information about BBB AUTOLINE re...

Page 90: ...al of 20 cumulative calendar days The law also provides procedures to quickly resolve disputes between a consumer and a manufacturer and specific remedies when the uncorrected defect substantially imp...

Page 91: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE r...

Page 92: ...QUESTED THEN YOU MAY BE ENTITLED TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE PLUS LICENSE AND REGISTRATION FEES MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEEN DRIVEN MORE THA...

Page 93: ...tion service administered by the Council of Better Business Bureaus However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that op...

Page 94: ...other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE review pages 43 47...

Page 95: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE r...

Page 96: ...F THE REVISED CODE Should you seek a replacement or repurchase under Ohio Lemon Law you must use BBB AUTO LINE prior to initiating court action BBB AUTO LINE is a third party complaint resolution serv...

Page 97: ...ou choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE re...

Page 98: ...er your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at t...

Page 99: ...first The law states that it is reasonable for the dealer manufacturer or its agent to make up to three separate attempts to correct the same defect After three unsuccessful repair attempts or after a...

Page 100: ...if you choose to seek remedies that are not created by the Pennsylvania Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUT...

Page 101: ...LINE is a third party arbitration service administered by the Council of Better Business Bureaus However if you choose to seek remedies that are not created by your state Lemon Law you need not use BB...

Page 102: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE...

Page 103: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE...

Page 104: ...you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE...

Page 105: ...pute resolution service administered by the Council of Better Business Bureaus BBB to equitably resolve your concerns This service is offered at no cost to you BBB AUTO LINE decision is binding on Kia...

Page 106: ...r Business Bureaus However if you choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional inf...

Page 107: ...pair occuring under the express warranty or 2 this vehicle has been out of service for repair for a cumulative total of thirty 30 calendar days within the express warranty A written repair order or ex...

Page 108: ...Y TDD 1 800 253 0191 www state vt us atg Lemon htm Kia offers its customer third party arbitration through BBB AUTOLINE a complaint resolution service administered by the Council of Better Business Bu...

Page 109: ...the Council of Better Business Bureaus For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address or toll free number indicated below In addition in o...

Page 110: ...e Council of Better Business Bureaus prior to initiating court action For additional information about BBB AUTO LINE review pages 43 47 of this book or contact Kia at the address of toll free number i...

Page 111: ...er remedies that are not under your state Lemon law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE review pages 43 47 of t...

Page 112: ...hould you seek a replacement or refund under the Wisconsin Lemon Law you must use the BBB AUTOLINE prior to initiating court action BBB AUTOLINE is a third party complaint resolution service administr...

Page 113: ...ou choose to seek other remedies that are not under your state Lemon Law you need not use BBB AUTO LINE although that option is still available to you For additional information about BBB AUTO LINE re...

Page 114: ...112 Notes 42 114 2008 3 20 12 32 PM 112...

Page 115: ...113 Notes 42 114 2008 3 20 12 32 PM 113...

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