Keysight N9038A, Service Manual, Page: 36 / 745

36 Keysight N9038A MXE Service Guide
Overview
How to Return Your Instrument for Service
Other Packaging
You can repackage the instrument with commercially available materials, as
follows:
1. Protect the control panel with cardboard.
2. Wrap the instrument in antistatic plastic to reduce the possibility of
damage caused by electrostatic discharge.
3. Use a strong shipping container. A double-walled, corrugated cardboard
carton with 159 kg (350 lb) bursting strength is adequate. The carton must
be both large enough and strong enough to accommodate the instrument.
Allow at least 3 to 4 inches on all sides of the instrument for packing
material.
4. Surround the equipment with three to four inches of packing material and
prevent the equipment from moving in the carton. If packing foam is not
available, the best alternative is S.D.-240
Air Cap™ from Sealed Air Corporation, Hayward, California, 94545.
Air Cap looks like a plastic sheet filled with 1-1/4 inch air bubbles. Use the
pink-colored Air Cap to reduce static electricity. Wrapping the equipment
several times in this material should both protect the equipment and
prevent it from moving in the carton.
5. Seal the shipping container securely with strong nylon adhesive tape.
6. Mark the shipping container “FRAGILE, HANDLE WITH CARE” to assure
careful handling.
7. Retain copies of all shipping papers.
Instrument damage can result from using packaging materials other than those specified. Never
use styrene pellets in any shape as packaging materials. They do not adequately cushion the
equipment or prevent it from shifting in the carton. They cause equipment damage by generating
static electricity and by lodging in the instrument louvers, blocking airflow.