Keysight E8357D/67D & E8663D PSG User’s Guide 331
Troubleshooting
Returning a Signal Generator to Keysight Technologies
Returning a Signal Generator to Keysight Technologies
To return your signal generator to Keysight Technologies for servicing, follow
these steps:
1.
Gather as much information as possible regarding the signal generator’s
problem.
2.
Call the phone number listed on the Internet
(
http://www.keysight.com/find/assist
) that is specific to your geographic
location. If you do not have access to the Internet, contact your field
engineer.
After sharing information regarding the signal generator and its condition,
you will receive information regarding where to ship your signal generator
for repair.
3.
Ship the signal generator in the original factory packaging materials, if
available, or use similar packaging to properly protect the signal
generator.
