Keysight Technologies NFA X-Series Getting Started And Troubleshooting Manual Download Page 94

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94 Keysight NFA X-Series Getting Started and Troubleshooting Guide

Troubleshooting
Returning an Analyzer for Service

Read the Warranty

The warranty for your analyzer is in the front of your Specifications Guide.

Please read it and become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement, please be

familiar with its terms.

Service Options

Keysight Technologies offers several optional maintenance plans to service

your analyzer after the warranty has expired. Call your Keysight Technologies

office for full details.
If you want to service the analyzer yourself after the warranty expires, you can

download the service documentation that provides all necessary

troubleshooting and maintenance information from the Keysight web page.
Performance Verification and Adjustment tests require the N7881A X-Series

Signal Analyzer Calibration Application Software. Information regarding the

N7881A X-Series Signal Analyzer Calibration Application Software can be

found at:

http://www.keysight.com/find/calibrationsoftware

Summary of Contents for NFA X-Series

Page 1: ...uide Keysight NFA X Series Noise Figure Analyzers and USB Preamplifiers This manual provides documentation for the following NFA X Series Noise Figure Analyzers using the U7227A C or F USB Preamplifiers for making noise figure measurements ...

Page 2: ... customers under its standard commercial license which is embodied in its End User License Agreement EULA a copy of which can be found at http www keysight com find sweula The license set forth in the EULA represents the exclusive authority by which the U S government may use modify distribute or disclose the Software The EULA and the license set forth therein does not require or permit among othe...

Page 3: ...To receive the latest updates by email subscribe to Keysight Email Updates at the following URL http www keysight com find MyKeysight Information on preventing instrument damage can be found at www keysight com find PreventingInstrumentRepair Is your product software up to date Periodically Keysight releases software updates to fix known defects and incorporate product enhancements To search for s...

Page 4: ...4 ...

Page 5: ...17 Power requirements 17 Protecting Against Overpowering 18 Instrument Maintenance 18 Protecting against electrostatic discharge 20 Using the U7227 Series USB Preamplifiers in Noise Figure Measurements 21 Initial Connection to the Signal Analyzer 22 Guide for Using U7227 Series USB Preamplifier and the Internal Preamplifier inside X Series Signal Analyzer 25 2 Front and Rear Panel Features Front P...

Page 6: ...counts 49 Customer creation of accounts 49 Keysight NFA X Series Noise Figure Analyzer Options 50 Fixed Perpetual 50 Windows Configuration 51 Settings that can be changed 51 Settings that must not be changed 52 Autoplay Autorun 53 Configuring Printers 54 Configuring LAN 55 Hostname 55 IP Address Gateway 55 Connecting to a Network Shared Folder 55 Windows Security 57 Windows Firewall 57 Automatic U...

Page 7: ...nning a Remote Desktop session 75 Embedded Web Server Using the X Series Signal Analyzers Remotely 80 Browsers that support X Series Embedded Web Server these versions or later 80 Accessing the instrument through the Internet 80 Controlling the Instrument 82 Enabling SCPI Control of the instrument 83 Selecting the Get Image tab 83 Selecting the Transfer Data tab 84 Selecting the Save Recall tab 84...

Page 8: ...8 Contents Calling Keysight Technologies 93 Locations for Keysight Technologies 93 Read the Warranty 94 Service Options 94 Packaging the Instrument 95 ...

Page 9: ... view a signal The following topics can be found in this section Initial Inspection on page 10 Instrument Location and Rack Mounting Requirements on page 11 Turning on the Analyzer the First Time on page 12 Anti Virus Software and Firewalls on page 16 Instrument Information on page 17 Using the U7227 Series USB Preamplifiers in Noise Figure Measurements on page 21 ...

Page 10: ...ion or to Keysight Technologies for service Verify the Contents Verify the shipping container contents using the box contents list Shipping Problems If the shipping materials are damaged or the contents of the container are incomplete Contact the nearest Keysight Technologies office Keep the shipping materials for the carrier s inspection If you must return an analyzer to Keysight Technologies use...

Page 11: ... any other instrument with side by side ventilation Make sure the exhaust air from the first instrument is directed away from the inlet of the second unit If the pre heated air from the first instrument is directed into the second instrument it can cause excessive operating temperatures in the second unit and can cause instrument failures The analyzer draws air in from the left side and exhausts a...

Page 12: ... so you have easy access to the power cord and plug it in b Press the power switch located next to the lower right corner of the display to turn the analyzer on See Instrument Location and Rack Mounting Requirements and Power requirements on page 17 for more details The analyzer can require more than 5 minutes to power on The Keysight Technologies screen appears followed by a screen that allows yo...

Page 13: ...ox this message will be displayed each time the analyzer is turned on No application will start while this message is displayed Before continuing make sure that you carefully read the Anti Virus message and determine what action is appropriate 4 Disable the Anti Virus message Select the check box and click Continue Messages similar to the following continue to appear Several required processes con...

Page 14: ...rify that the purchased application s appear in the list or have an entitlement certificate If you require further assistance contact the Keysight support team Online assistance http www keysight com find assist 8 View a signal c Press the Noise Figure 1 tab select Spectrum Analyzer OK d Press Input Output RF Calibrator 50 MHz e Press FREQ Center Freq 50 MHz f Press SPAN 50 MHz This selects the Sp...

Page 15: ...Troubleshooting Guide 15 Quick Start Turning on the Analyzer the First Time The 50 MHz reference signal appears on the display 9 Return to the Noise Figure measurement Press the Spectrum Analyzer 1 tab select Noise Figure OK Steps Actions Notes ...

Page 16: ...software is shipped with the analyzer It is recommended that you install anti virus software if your analyzer is connected to the LAN Check with your IT department to see what they recommend The analyzer is shipped with the Windows 10 firewall enabled Do not modify the default network settings as this may cause problems with the operating system of the analyzer ...

Page 17: ...de of the product is likely to make the product dangerous Intentional interruption is prohibited IEC 348 clauses 17 3 3c 17 3 4 Failure to ground the analyzer properly can result in personal injury Before turning on the analyzer you must connect its protective earth terminals to the protective conductor of the main power cable Insert the main power cable plug into a socket outlet that has a protec...

Page 18: ... the Input Output menu and Ref Lvl Offset is under the AMPTD Y Scale menu Instrument Maintenance Cleaning the instrument If this product is not used as specified the protection provided by the equipment could be impaired This product must be used in a normal condition in which all means for protection are intact only Install the instrument so that the detachable power cord is readily identifiable ...

Page 19: ...ffice Keep isopropyl alcohol away from heat sparks and flame Store in a tightly closed container It is extremely flammable In case of fire use alcohol foam dry chemical or carbon dioxide water may be ineffective Use isopropyl alcohol with adequate ventilation and avoid contact with eyes skin and clothing It causes skin irritation may cause eye damage and is harmful if swallowed or inhaled It may b...

Page 20: ...nd before removing any assembly from the analyzer Be sure that all instruments are properly earth grounded to prevent build up of static charge Perform work on all components or assemblies at a static safe workstation Keep static generating materials at least one meter away from all components Store or transport components in static shielding containers Always handle printed circuit board assembli...

Page 21: ... the DUT gain and instrument noise figure The data is derived using the Uncertainty Calculator in the N9069C noise figure measurement application It can be seen that the measurement uncertainty increases when the DUT gain is low and instrument noise figure is high In optimal noise figure measurements these regions should be avoided Therefore adding preamplifier correction data is not necessary Fig...

Page 22: ...mplifier connection in the two stages of the noise figure measurement While the USB preamplifier is plugged into one of the analyzer s USB ports the analyzer will consider it to be in the RF input signal path and will apply the gain settings and other calibration data of the USB preamplifier to the measurements Figure 1 2 U7227 Series USB Preamplifier and Analyzer Connection in the Two Stages of N...

Page 23: ...figuration Updating message appears on the signal analyzer display See Figure 1 3 Figure 1 3 Hardware Configuration Updating Message 2 The USB preamplifier s calibration data such as gain noise figure and S parameters will be automatically downloaded into the analyzer 3 The Ready LED is lit on the USB preamplifier 4 The USB preamplifier s model and serial number will be displayed See Figure 1 4 Th...

Page 24: ...g Started and Troubleshooting Guide Quick Start Using the U7227 Series USB Preamplifiers in Noise Figure Measurements Figure 1 4 Signal Analyzer Display after USB Preamplifier is Ready For Use 5 The USB preamplifier is ready for use ...

Page 25: ...signal that can be processed The power limits of the noise signal are for the following places before the USB preamplifier before the internal preamplifier before the input mixer To make an accurate noise figure measurement the noise power should be below the maximum allowable power at all these three places You can refer to the technical overview of the U7227 Series USB Preamplifier and the speci...

Page 26: ...ommended test system configurations This rough guide is based on the noise power calculation before the non linear components Before using Figure 1 6 and Figure 1 7 to find a proper test system configuration you need to pay attenuation to the following points The DUT reference bandwidth used to calculate the noise power is 3 59 GHz which is the worst case for the lower band 10 MHz to 3 6 GHz To ma...

Page 27: ...tom to top and find an approximate place for them 4 Find the corresponding system configuration If the system configuration includes the internal attenuation do the following to find the proper attenuation level a Set the attenuation to 0 dB and note the noise figure of your DUT b Increase the attenuation by one step 4 dB If the noise figure changes too much such as 0 3 dB this attenuation is requ...

Page 28: ... Started and Troubleshooting Guide Quick Start Using the U7227 Series USB Preamplifiers in Noise Figure Measurements Figure 1 6 Supported DUT Characteristics and Recommended Test System Configuration for Frequency Ranges below 3 6 GHz ...

Page 29: ... X Series can support up to 50 GHz The calculation method for frequency ranges above 26 5 GHz is similar to the 3 6 GHz to 26 5 GHz frequency range The supported DUT gain will decrease because of the increase of the noise figure and gain for both the USB preamplifier and the internal preamplifier Refer to Table 1 1 and Table 1 2 For frequency ranges above 3 6 GHz if no preamplifier is used in the ...

Page 30: ...sted and measured on an operating temperature of 23 C Specification U7227A U7U7227C7C U7227F Frequency 10 MHz to 4 GHz 100 MHz to 26 5 GHz 2 to 50 GHz Gain dB b b F signifies frequency in GHz 16 10 to 100 MHz 0 5 F 17 100 MHz to 4 GHz 0 26F 16 1 100 MHz to 26 5 GHz 0 23F 16 5 2 to 50 GHz Noise Figure 5 5 dB 10 to 100 MHz 5 dB 10 MHz to 4 GHz 6 dB 100 MHz to 4 GHz 5 dB 4 to 6 GHz 4 dB 6 to 18 GHz 5...

Page 31: ...amp Internal Preamp Internal Attenuator DUT with Frequency Ranges above 3 6 GHz The DUT characteristic is as below DUT NF 4 dB DUT gain 25 dB Frequency range 3 to 10 GHz The DUT bandwidth is Hz The bandwidth adjust factor is The modified DUT gain is dB Use DUT NF and DUT Gain Modified values to search in Figure 1 7 from bottom to top The test system configuration should be USB Preamp only AF 10 3 ...

Page 32: ...32 Keysight NFA X Series Getting Started and Troubleshooting Guide Quick Start Using the U7227 Series USB Preamplifiers in Noise Figure Measurements ...

Page 33: ...3B Getting Started and Troubleshooting Guide 2 Front and Rear Panel Features This section describes the following features Front Panel Features on page 34 Display Features on page 37 Rear Panel Features on page 44 Front and Rear Panel Symbols on page 46 ...

Page 34: ...d Measurement 3 Mode Measurement Key This key enables you to select the desired Mode measurement application Measurement and or View 4 Preset Keys Mode Preset local to the current mode global to all measurements in the mode affects most but not all parameters in the mode does not affect Input Output or System variables User Preset local to the current mode global to all measurements in the mode af...

Page 35: ...nd decrements the value of the current active function 8 Enter and Arrow Keys The Enter key terminates data entry when either no unit of measure is needed or you want to use the current unit The arrow keys Increment and decrement the value of the current measurement selection up down big increment left right small increment Navigate help topics Navigate or make selections within Windows dialogs Na...

Page 36: ...n light indicates power on A yellow light indicates standby mode The front panel switch is a standby switch not a LINE switch disconnecting device The analyzer continues to draw power even when the line switch is in standby The main power cord can be used as the system disconnecting device It disconnects the mains circuits from the mains supply Item Description Name ...

Page 37: ...ple if you change Center Frequency the invalid data indicator will display until a new sweep has completed If any Trace is in View mode displaying but not updating and analyzer settings are changed the invalid data indicator will display as long as that trace remains in View Traces that are blanked do not turn on the invalid data indicator Not all analyzer settings require display of the invalid d...

Page 38: ...n tab or press the Mode Meas hardkey to display the following dialog This dialog allows you to choose a Mode Measurement and View When you select a mode the measurements that are available in the mode are displayed in the Measurement column When you select the desired measurement the views available for the measurement are displayed under the View column You can have up to 16 measurement tabs but ...

Page 39: ... shows general measurement settings and information The annotations on this bar can be used to change settings Tap anywhere in the annotation box to access the drop down panel that contains relevant parameters The following graphic shows some of the drop down menus and the parameters they contain Indicates single continuous measurement ...

Page 40: ...level Markers may be moved by dragging them to the desired location Touch and hold simulates a right click Swipe scroll allows you to view information that extends beyond the window area When you begin to scroll the scroll bar appears and fades once you stop scrolling For demonstrations on these gestures and how they can be used go to http www youtube com playlist list PLmqzNmmPZGY9sgctxx5dP6hyZoU...

Page 41: ...arted and Troubleshooting Guide 41 Front and Rear Panel Features Display Features Menu Panel At the top of the menu panels are two icons The Preset icon accesses the following control menu The System icon accesses the following dialog ...

Page 42: ...ting Guide Front and Rear Panel Features Display Features The hardkey dropdown panel contains the measurement controls These are the same as the hardkeys in the shaded area of the keypad You can select functions using either the keypad or the drop down menu ...

Page 43: ...anel Features Display Features Notice that the Frequency panel has a Settings tab on the right side Other panels may have multiple tabs The tabs access controls for the particular parameter noted on the tab Bottom Bar The bottom bar contains several icons that access various controls ...

Page 44: ...SNS Series Noise Source For use with Keysight N4000A N4001A N4002A Smart Noise Sources SNS 4 Noise Source Drive 28 V Pulsed For use with Keysight 346A 346B and 346C Noise Sources 5 TRIGGER 1 IN Allows external triggering of measurements 6 TRIGGER 2 IN Allows external triggering of measurements 7 Sync Reserved for future use 8 TRIGGER 1 OUT A trigger output used to synchronize other test equipment ...

Page 45: ...playport connector or adaptor for connection of an external monitor 17 LAN USB A TCP IP Interface that is used for remote analyzer operation USB 2 0 port Type A Connect to external peripherals such as a mouse keyboard printer DVD drive or hard drive 18 USB Connector USB 3 0 port Type B USB TMC test and measurement class connects to an external pc controller to control the instrument and for data t...

Page 46: ... Group 1 Class A product CISPR 11 Clause 4 The CSA mark is a registered trademark of the Canadian Standards Association International This symbol indicates separate collection for electrical and electronic equipment mandated under EU law as of August 13 2005 All electric and electronic equipment are required to be separated from normal waste for disposal Reference WEEE Directive 2002 96 EC Indicat...

Page 47: ...he factory It is possible to use the front panel and touchscreen for changing operating system configuration items but it is easier to perform these tasks with a USB mouse and external keyboard For more useful shortcuts see Navigating Windows Without a Mouse on page 70 The following topics can be found in this chapter Microsoft Windows on page 48 Keysight Software Installed on page 48 User Account...

Page 48: ...ure Analyzer software The N9069C Keysight Noise Figure Measurement Application software is installed in the analyzer The instrument comes preconfigured with full featured Spectrum Analyzer and IQ Analyzer Basic modes preinstalled If you install programs other than those that Keysight has tested it could cause problems with the instrument s applications If this happens you should try uninstalling t...

Page 49: ...sword measure4u This user is a member of the standard Users group Using the Instrument account you may perform the following operations Configure network and printer access although not local printer access Access files on the instrument that are accessible to the Users group Run applications that are accessible to the Users group KeysightOnly user account The instrument contains a user account ca...

Page 50: ...t NFA X Series Noise Figure Analyzer Options The following measurement applications are preinstalled and licensed in the noise figure analyzer 1 Noise Figure 2 Spectrum Analyzer 3 IQ Analyzer Basic The licenses for these measurement applications are fixed perpetual Fixed Perpetual Fixed Perpetual licenses are the traditional license type Fixed with the same duration Perpetual that have been availa...

Page 51: ...ion in case an Instrument Recovery is performed and the configuration is reset To recover from problems caused by changing Windows Systems settings you may have to reinstall the Windows system and instrument applications using the Instrument Recovery process Some of these actions can only be performed with Administrator privileges Table 3 1 You May Use This Feature To Do This Configure Microsoft W...

Page 52: ...lect Adjust for best performance You should leave the remaining selections unchanged Table 3 1 You May Use This Feature To Do This Table 3 2 Do NOT Use This Feature To Do This Do not change Power Options If you click on Advanced System Settings a dialog will open called System Properties On this dialog there is a tab called Hardware You should not modify any settings under the Hardware tab On this...

Page 53: ...Package 1 1 Programs that begin with Keysight The Adobe Acrobat reader Modify The I O Library GPIB27 GPIB28 interfaces shown as configured Instrument I O in the Connection Expert or I O Config Autoplay Autorun Since the introduction of Windows XP the term Autoplay sometimes also called Autorun has come to be associated with the feature which assists users in selecting appropriate actions when new ...

Page 54: ...done using the touch screen and front panel keys See Navigating Windows Without a Mouse on page 70 When setting up a new printer you may need to load the printer driver unless you are using a network printer that your IT department has set up to include the driver The manufacturer of the printer supplies the driver software and process That may require that you attach an external USB disk drive An...

Page 55: ...way The instrument is preconfigured to obtain an IP Address via DHCP You can change the IP Address and Gateway as you desire You must be logged in as an administrator default password Keysight4u to make changes Connecting to a Network Shared Folder The instrument contains standard Windows networking The time required to authenticate is dependent on your LAN infrastructure You may have improved per...

Page 56: ...ed and Troubleshooting Guide Instrument Operating System Configuring LAN When the Map Network Drive window appears browse to the correct folder and click Finish In Windows 10 there is no visual indication that authentication is in progress ...

Page 57: ... the instrument to not operate properly Automatic Updates Microsoft recommends that you always get the latest critical Windows updates to ensure that the instrument s Windows operating system is protected If the instrument has internet access the instrument default is set to automatically check for critical Windows Updates and notify you You can change the configuration of the Microsoft Automatic ...

Page 58: ...tware visit the NFA website http www keysight com find nfa and select FAQs under Technical Support Spyware Protection There is no anti spyware software installed on the instrument This should not be a problem if you do not use the instrument for a lot of internet browsing Having spyware in the instrument could have an impact on the instrument performance Having antivirus software installed may hav...

Page 59: ...u must ensure that this third party software is compatible with the instrument s system software When performing backups we recommend that you backup the data to an external storage device connected to the network or one of the instrument s USB connectors Also you should perform backups at times when the instrument is not being used for normal operations as it may impact the instrument s overall p...

Page 60: ...ort see graphic below on the rear panel is a USB 3 0 Series B port and is used for controlling the instrument over USB Information to help you program your instrument is documented in the X Series Programmer s Guide The instrument USB device driver included in the instrument software supports the test and measurement industry standard USBTMC USB488 device class In addition the IO Libraries CD that...

Page 61: ...ed for data storage The User Accounts that are configured by Keysight have their My Documents folder mapped to the D drive This is for the convenience of backing up the measurement data You should always back up the data on the D drive to an external device This allows you to restore the data if you ever need to replace the disk drive The E partition is reserved for Keysight s use The primary use ...

Page 62: ...sk Drive Partitioning and Use 2 Select OK The Alignment Data Wizard will appear 3 Follow the on screen instructions to backup the calibration data to the USB drive and save the file The default location is an internal flash SD card if present but you can choose another location Table 3 3 Step Notes ...

Page 63: ...trument was shipped from the factory Thus following an Instrument Recovery any software installed after the instrument was shipped from the factory will need to be re installed System configurations for example user accounts windows configurations that have been made after the instrument was shipped from the factory Thus following an Instrument Recovery configuration changes will have to be perfor...

Page 64: ...em then press Enter After the Keysight Technologies screen is displayed This screen is displayed for five seconds 3 When the Instrument Recovery System has booted follow the on screen instructions to recover the image of the C drive Press 2 then press Enter to select the recovery 4 A warning message appears Press Enter to start the recovery which may take up to 25 minutes to complete Table 3 4 Rec...

Page 65: ...oot the instrument once this portion of the recovery has completed Table 3 4 Recovery Process Step Notes Additional recovery steps may be required to fully recover the system to a more current working state This could involve restoring your own backups of the instrument information or re installing applications data and performing system customizations ...

Page 66: ... enter User Name administrator Password Keysight4u 4 Follow the instructions on the software update web page When you see the message Programming FPGAs Do NOT turn off power to the instrument be sure to do as it says and DO NOT turn off the instrument power at this time for ANY reason If this process is interrupted the instrument most likely will need to be sent back to an Keysight Service Center ...

Page 67: ...arted and Troubleshooting Guide 67 Instrument Operating System Disk Drive Recovery Process 6 After the instrument restarts the newly installed version of the X Series instrument software will run Table 3 5 Installing the Software Step ...

Page 68: ...68 Keysight NFA X Series Getting Started and Troubleshooting Guide Instrument Operating System Disk Drive Recovery Process ...

Page 69: ...ignal Analyzers Remotely on page 80 Windows Shortcuts and Miscellaneous Tasks on page 86 The capabilities described in this section are Microsoft Windows 10 features The discussion provided here gives some guidelines for using the capabilities with the instrument You need to refer to the Windows 10 help documentation for more information Your version of Windows may not match these instructions exa...

Page 70: ...ption button Up Arrow In pull down menu Moves to next selection up in the menu In dialog box selects an option button Down Arrow In pull down menu Moves to next selection down in the menu In dialog box selects an option button Tab In dialog box moves to the next previous field Del Deletes the currently selected item Alt Tab Switches between the next previous Application Alt Enter Shows the Propert...

Page 71: ...verview of Remote Desktop operation Using the Remote Desktop functionality of the instrument allows you to control and interact with the instrument from a remote computer as though you were sitting in front of the instrument When you have configured the instrument for remote connectivity and configured a separate computer to act as a Remote Desktop Host you can send commands to the instrument from...

Page 72: ...tivity Client software so no additional setup is required To perform this operation successfully you must have Administrator level access to the instrument Table 4 2 Setting up a remote desktop connection Step Action 1 On the instrument open the Windows Control Panel From the instrument application press System Control Panel 2 Select System functions From the Adjust your computers settings menu cl...

Page 73: ...elate to software provided by Microsoft Corporation Keysight offers no warranty regarding the operation of such software The procedure described here may be changed by Microsoft at some future time Table 4 3 Installing the Client software Step Notes 1 When the Welcome Screen appears click Perform additional tasks 2 From the What do you want to do screen click Set up Remote Desktop Connection The R...

Page 74: ... can be displayed as follows Table 4 4 Locating the name from the Keysight application Step Notes On the instrument front panel press System Show System A page listing various parameters appears The instrument s computer name is shown in the list next to the title Computer Name Table 4 5 Locating the name from the Windows desktop with a mouse Step Notes 1 Click Start Control Panel 2 Double click S...

Page 75: ...keys To initialize a Remote Desktop Session you need to know the Computer Name of the instrument Table 4 6 Starting a session Step Notes 1 Click Start All Programs Accessories Communications Remote Desktop Connection A Remote Desktop Connection dialog appears 2 Enter the computer name of the instrument 3 Click Connect A login dialog box appears 4 Enter the login account name and password The defau...

Page 76: ... 7 Setting Remote Desktop options Step Notes 1 On the Remote Desktop Connection menu click Options The Options dialog has several tabs Generally the default settings are correct 2 Under the General tab ensure that the Computer name User name and Domain name are set correctly You may choose to enter the password and save it for future sessions by checking the Save my password box ...

Page 77: ...x 800 pixels Selecting a remote desktop size smaller than 1280 x 800 results in some of the items on the instrument display not being fully visible In such circumstances scroll bars do not appear so portions of the display are not accessible Under Colors set this to 16 bits If you operate Remote Desktop with greater color depth e g 32 bit your windows may have a different appearance than they do o...

Page 78: ...he local PC To transfer data click Start on the task bar of the remote computer then click My Computer Explorer opens on the remote computer and displays the drives of both the remote computer and the local computer You can now copy and paste between the two disk drives 5 Click the Experience tab To Optimize the performance of the Remote Desktop session choose the appropriate connection format fro...

Page 79: ...ter from the instrument ending the session Table 4 8 Step Notes 1 Click the X then click OK For full screen the X appears at the top center of the window For non full screen the X appears in a red box at the right of the window s title bar or 2 When the remote desktop is full screen move the cursor to the bottom left of the window Click Start Disconnect Click Disconnect You are asked to confirm th...

Page 80: ...e versions or later Accessing the instrument through the Internet It is possible to access and control the instrument through the Internet and World Wide Web or a local internet using the built in Embedded Server functionality This section provides details of how to use this functionality The instrument may also be accessed and controlled using the Windows Remote Desktop functionality see the sect...

Page 81: ...Accessing the instrument Step Notes 1 Enter a URL corresponding to the instrument hostname or IP Address This functionality is only fully supported when using Internet Explorer In this example the host name is a n8973b 00104 When the connection is made the welcome page appears 2 Click More Information This displays further settings and configuration information ...

Page 82: ... the web server Table 4 10 Selecting the Control Instrument tab Step Notes 1 Select Control Instrument A password entry dialog appears By default this password is set at the factory as measure4u However you may subsequently change the password Select System I O Config Web Password Reset on the instrument front panel to change the password When the correct password has been entered the Control Inst...

Page 83: ...via SCPI Selecting the Get Image tab Selecting the Get Image tab captures a screen image from the Instrument display The image is captured as a Portable Network Graphics PNG file to the default file name Screen png The image file can be saved to the client computer disk drive or copied to the Windows clipboard A typical screen capture image appears as follows To capture a screen image using the we...

Page 84: ...esults consist of either Trace Data or Measurement Results The captured data is formatted as a Comma Separated Value CSV file which may be saved on the client computer s disk drive or opened with a spreadsheet application such as Microsoft Excel or imported into a database application such as Microsoft Access A typical Transfer Data web page display is shown below Selecting the Save Recall tab Sel...

Page 85: ...and Troubleshooting Guide 85 Using Windows Tools Embedded Web Server Using the X Series Signal Analyzers Remotely Selecting the Docs Links tab Selecting this tab enables access links to the instrument documentation and application software ...

Page 86: ...rtcut key combinations To do the following Press Display the Windows Start Menu Ctrl Esc Cycle through all open applications Alt Tab Select the first menu of a menu bar Alt Move through menu headings Left Arrow Right Arrow Open drop down a menu Down Arrow Move through items in an expanded menu Up Arrow Down Arrow Close the current menu selection Esc Cancel the current menu bar selection Alt Open a...

Page 87: ...auto hide behavior by doing the following Table 4 12 Restoring taskbar auto hide mode Step Notes 1 Click Start Control Panel If not using a mouse press Ctrl Esc 2 Click Taskbar and Start Menu If you are not using a mouse use the shortcut key combinations specified in the Section Windows shortcuts key combinations on page 86 to make these selections 3 Click the Taskbar tab The Taskbar and Start Men...

Page 88: ...88 Keysight NFA X Series Getting Started and Troubleshooting Guide Using Windows Tools Windows Shortcuts and Miscellaneous Tasks ...

Page 89: ...bleshooting Guide 5 Troubleshooting Check the Basics on page 90 Problems with Microsoft Windows 10 on page 92 Returning an Analyzer for Service on page 93 No operator serviceable parts inside Refer servicing to qualified personnel To prevent electrical shock do not remove covers ...

Page 90: ...cation with Alt Tab Review the measurement procedures being performed when the problem first appeared Are all of the settings correct If the analyzer is not functioning as expected return the analyzer to a known state by pressing Mode Preset Is the measurement being performed and the results that are expected within the specifications and capabilities of the analyzer Refer to the specifications gu...

Page 91: ...s the characterization data will be destroyed and it will be necessary to perform the entire process again Is the analyzer displaying an error message If so refer to the Instrument Messages Guide Check if the external frequency reference is selected but not available Verify that it is selected by pressing Input Output Freq Ref In If External is selected changing the setting to Sense allows the ana...

Page 92: ...odification of these settings may degrade instrument performance and measurement speed Those that can be safely modified are described in Settings that can be changed on page 51 The X Series Signal Analyzers operate in an open Windows environment so you can install software on the instrument However installation of non approved software may affect instrument performance Keysight does not warrant t...

Page 93: ...bel is also attached to the rear panel of the analyzer Locations for Keysight Technologies Online assistance http www keysight com find assist Americas Canada 1 877 894 4414 Latin America 305 269 7500 United States 1 800 829 4444 Asia Pacific Australia 1 800 629 485 China 800 810 0189 Hong Kong 800 938 693 India 1 800 112 929 Japan 0 120 421 345 Korea 080 769 0800 Malaysia 1 800 888 848 Singapore ...

Page 94: ... maintenance plans to service your analyzer after the warranty has expired Call your Keysight Technologies office for full details If you want to service the analyzer yourself after the warranty expires you can download the service documentation that provides all necessary troubleshooting and maintenance information from the Keysight web page Performance Verification and Adjustment tests require t...

Page 95: ...ty of damage caused by electrostatic discharge 2 Use a strong shipping container The carton must be both large enough and strong enough to accommodate the analyzer A double walled corrugated cardboard carton with 159 kg 350 lb bursting strength is adequate Allow at least 3 to 4 inches on all sides of the analyzer for packing material 3 Surround the equipment with three to four inches of packing ma...

Page 96: ...96 Keysight NFA X Series Getting Started and Troubleshooting Guide Troubleshooting Returning an Analyzer for Service ...

Page 97: ...3 instrument ventilation 11 K Keycode Commands Windows 86 keys 34 Keysight Technologies calling 93 L line voltage 17 locating the instrument 11 M mouseless Windows navigation 70 My Documents location 61 N N8973B Computer Name 76 computer name 74 Domain Name 76 windows system 69 N90x0B internet access 80 web access 80 navigating without a mouse 70 O operating remotely 71 operating system 69 P packa...

Page 98: ...dows 70 10 69 Control Panel 87 Remote Desktop Installing 72 Setting up 72 Screen Capture 83 Shortcut keys 86 taskbar auto hide 87 Windows Remote Desktop 71 options 76 Options Dialog Experience Tab 76 General Tab 76 running 75 Setting up Remote Computer 72 setting up the N9020A 72 Setting up Windows Systems 7 72 ...

Page 99: ...This information is subject to change without notice Keysight Technologies 2018 Edition 1 April 2018 N8973 90014 www keysight com ...

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