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4-6 Keysight N5221A/22A Service Guide
Troubleshooting
Getting Started with Troubleshooting
4-
Getting Started with Troubleshooting
Where you begin troubleshooting depends upon the symptoms of the failure.
Start by checking the basics as outlined in the following section. Also review
the flowchart in
. You should then be able to determine
where in the troubleshooting procedure to begin, to locate the failed assembly.
Check the Basics
A problem can often be solved by repeating the procedure you were following
when the problem occurred. Before calling Keysight Technologies or returning
the instrument for service, please perform the following checks:
1.
Is there power at the mains receptacle? If not, correct this situation and
proceed.
2.
Is the instrument turned on? Check to see if the front panel line switch
glows. This indicates the power supply is on. If the front panel line switch
is on but the power supply does not appear to be on, go to
.
3.
Is the Windows® operating system running? If not, refer to
for instructions.
4.
If other equipment, cables, and connectors are being used with the
instrument, make sure they are clean, connected properly and operating
correctly.
5.
Review the procedure for the measurement being performed when the
problem appeared. Are all the settings correct? If not, correct them.
6.
If the instrument is not functioning as expected, return the unit to a known
state by pressing the UTILITY
key.
7.
Is the measurement being performed, and the results that are expected,
within the specifications and capabilities of the instrument? Refer to the
embedded help in the analyzer for instrument specifications.
8.
If the problem is thought to be due to firmware, check to see if the
instrument has the latest firmware before starting the troubleshooting
procedure. Refer to
for instructions.
9.
If the necessary test equipment is available, perform the operator’s check
and system verification in
Chapter 3, “Tests and Adjustments.”
Troubleshooting Organization
Follow the flowgraph in
to help direct you to the correct section for
troubleshooting the analyzer.
Preset
Summary of Contents for N5221A
Page 9: ...Contents Keysight N5221A 22A Service Guide 10 ...
Page 10: ...11 Keysight N5221A 22A Service Guide Contents ...
Page 156: ...5 32 Keysight N5221A 22A Service Guide Theory of Operation Power Supply Group Operation 5 ...
Page 264: ...6 108 Keysight N5221A 22A Service Guide Replaceable Parts Replaceable Parts Listings 6 ...