Keysight Technologies Infiniium MSOV 084A, Service Manual

Page: 87 / 164

Replacing Assemblies
5
Infiniium V-Series Oscilloscopes Service Guide 87
Returning the oscilloscope to Keysight Technologies for service
Before shipping the oscilloscope, contact Keysight Technologies for more details.
1
Write the following information on a tag and attach it to the oscilloscope.
• Name and address of owner
• Oscilloscope model number
• Oscilloscope serial number
• Description of the service required or failure indications
2
Remove all accessories from the oscilloscope.
Accessories include all cables. Do not include accessories unless they are
associated with the failure symptoms.
3
Protect the oscilloscope by wrapping it in plastic or heavy paper.
4
Pack the oscilloscope in foam or other shock-absorbing material and place it in
a strong shipping container.
If the original shipping materials are not available, place 8 to 10 cm (3 to 4
inches) of shock-absorbing material around the oscilloscope and place it in a
box that does not allow movement during shipping.
5
Seal the shipping container securely.
6
Mark the shipping container as FRAGILE.
In any correspondence, refer to the oscilloscope by model number and full
serial number.