Keysight Technologies 85054B, User'S And Service Manual

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5- 4 85054B
Troubleshooting
Returning a Kit or Device to Keysight
Returning a Kit or Device to Keysight
If your kit or device requires service, contact Keysight Technologies for information on where to
send it. See “Contacting Keysight” on page 5-5 for contact information. Include a service tag
(located near the end of this manual) on which you provide the following information:
• your company name and address
• a technical contact person within your company, and the person's complete telephone
number
• the model number and serial number of the kit
• the part number and serial number of each device
• the type of service required
• a
detailed description of the problem and how the device was being used when the problem
occurred (such as calibration or measurement)