MY20K10 - 12_1.0_11.01.2021
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Troubleshooting, fault clearance and repair
9.1.4
Battery error
Symptom
Cause
Remedy
The battery discharges
very quickly.
The battery may be at the end of its
useful life.
Replace old battery with new one.
The battery cannot be
recharged.
Is the charger mains plug firmly
connected to the socket?
1
Disconnect the charger mains plug.
2
Insert the mains plug.
3
Start charging.
Is the charger plug firmly
inserted into the battery?
4
If the battery still won't recharge, disconnect the charger plug.
5
Insert charger plug.
6
Start charging.
Is the adapter firmly connected to the
charger plug or the battery's charging
port?
7
If you are still unable to recharge the battery, connect the
adapter with the charger plug or the battery's charger
connection.
8
Start charging.
Is the connection terminal for the
charger, charger adapter or battery
dirty?
9
If you are still unable to recharge the battery, wipe the
connection terminals with a dry cloth to clean them.
10
Start charging.
11
If the battery still won't recharge, contact your specialist
dealer.
The battery does not start
charging when the
charger is connected.
The battery may be at the end of its
useful life.
Replace old battery with new one.
The battery and charger
become hot.
The battery or charger temperature
may have exceeded the operating
temperature range.
1
Interrupt charging process.
2
Wait a moment.
3
Start charging.
4
If the battery is too hot to touch, there might be a problem with
the battery. Contact your specialist dealer.
The charger is hot.
If the charger is used continuously to
charge batteries, it may become hot.
1
Wait a moment.
2
Start charging.
The LED on the charger
does not light up.
The LED on the charger will go out
when the battery is fully charged.
This is not a malfunction.
Is the charger plug firmly connected to
battery?
1
Check the connection for any contaminants.
2
Insert charger plug.
3
Contact your specialist dealer if there is no change.
Is the battery fully charged?
4
Disconnect the charger mains plug if there is no change.
5
Insert the mains plug.
6
Start charging.
7
Contact your specialist dealer if the LED on the charger still
doesn't light up.
The battery cannot be
removed.
Contact your specialist dealer.
The battery cannot
be inserted.
Contact your specialist dealer.
Fluid is leaking from the
battery.
Observe all the warnings in Section 2 Safety.
Table 36: Error solution for battery
