Kettler KB142-ZXRW, Translation Of The Original Operating Instructions

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MY21K01 - 32_1.0_24.09.2020
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Troubleshooting, fault clearance and repair
9.1.5 On-board computer error
9.1.6 Lighting does not work
There is an unusual smell.
1 Remove the battery from the pedelec immediately.
2 Contact the fire service.
3 Observe all the warnings in Section 2 Safety.
Fumes are emitted from
the battery.
1 Remove the battery from the pedelec immediately.
2 Contact the fire service.
3 Observe all the warnings in Section 2 Safety.
Symptom Cause Remedy
Table 40: Error solution for battery
Symptom Cause Remedy
No data is shown on the
monitor if you press the
On-Off button (battery) .
The battery charge level may be
insufficient.
1 Charge the battery.
Is the power switched on? 2 Press the On-Off button (battery) to switch the power on.
Is the battery charged?
3 If the battery is fitted to the pedelec and is being charged, it
cannot be switched on. Interrupt charging process.
Is the connector fitted to the power
cable correctly?
4 Check that the power cable connector has not been
disconnected.
5 Contact your specialist dealer if this is not the case.
A component may be connected which
the system is unable to recognise.
6 Contact your specialist dealer.
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.
1 Check whether the power cable plug has been disconnected.
2 Contact your specialist dealer if this is not the case.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the pedelec. This is
not a malfunction.
1 Stop the pedelec.
2 Change settings when stationary only.
The time display is
flashing "0:00".
The battery in the on-board computer
has come to the end of its service life.

Replace the on-board computer battery.
Table 41: Display error solution
Symptom Cause Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1 Take pedelec out of service immediately.
2 Contact your specialist dealer.
Table 42: Error solution for battery