care, maintenance
and troubleshooting
GB-31
Technical problems
Problem
Possible Causes
Remedy
The dishwasher
does not start.
The door is not
properly closed.
Close the door
firmly.
The unit is not
connected to the
mains.
Insert the plug to
the mains.
The unit is not
switched on.
Press the “on”
button and select a
programme.
The drain pump is
not working
properly.
Fault code E4 - The
anti-flooding system
has operated.
•
Disconnect from
the mains.
•
Disconnect the
water inlet.
• Call a qualified
technician.
General problems
Problem
Possible Causes
Remedy
Detergent residue is
left in the dispenser
at the end of the
programme.
The detergent
dispenser was still
damp when
detergent was
added.
Make sure the
dispenser is dry
before adding
detergent.
The detergent
dispenser lid cannot
be closed properly.
Clogged detergent
residue is blocking
the catch.
Clean the catch.
Knocking noise in
the wash cabinet.
A spray arm is
knocking against an
item in a basket.
Interrupt the
programme, and
rearrange the items
which are
obstructing the
spray arm. See the
section “loading the
diswasher”.
Smearing appears
on glassware and
cutlery.
The rinse aid
dosage is set too
high.
Adjust the dial of
the rinse aid
dispenser to a lower
setting.
Kenwood KDW12SL3A_IB_100924_Zell.indd 31
24/09/2010 10:39 AM